Intellinet 524100 User manual

Digital
KVM oVer iP
Switch
uSer
Manual
MODEL 524100
INT-524100-UM-0708-01

introDuction
Thank you for purchasing the INTELLINET NETWORK SOLUTIONS™Digital KVM over IP
Switch, Model 524100.
This switch is the perfect solution for any organization that demands secure and exible local and
remote administration of its critical systems, offering revolutionized remote server management
by combining industry-leading remote control technology with a proven Enterprise-class digital
KVM switch.
The Digital KVM over IP Switch attaches to your local KVM switch and can be used to support
multiple servers and computers from a single console. The maximum number of devices you
can manage depends on the type of local KVM switch you use, and when cascaded can result
in up to 136 computers remotely managed via a LAN or WAN.
Server management is further simplied by an advanced on-screen display menu. In addition,
the Digital KVM over IP Switch provides BIOS-level control and full interaction with the system’s
boot process; its SSL encryption guarantees the safety you expect for your company’s network.
The switch can alert you in case the remote server stops responding by sending out alert
e-mails or by issuing SNMP traps, adding an important layer of security to your installation.
The easy-to-follow instructions in this user manual help make setup and operation quick and
simple, so you’ll also soon be enjoying the benets of these additional features:
• Connects to any PS/2- or USB-based PC, server or KVM switch
• Local console connection (through PS/2 and VGA ports)
• PC port connection via PS/2 and USB
• Simultaneous access from multiple users; no user limitation
• Supports video resolutions up to 1600 x 1200 @ 60 Hz
• Security using full 1024-bit PKI authentication / 256-bit SSL encryption
• Supports LDAP, RADIUS and Active Directory servers
• Win32 viewer and Java viewer for cross-platform compatibility
• Time synchronization by connection to any NTP time server
• Lifetime Warranty
FCC Statement
This equipment has been tested and found to comply with the regulations for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with this guide, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own
expense.
CE Statement
This is a Class B product in a domestic environment. This product may cause radio interference,
in which case the user may be required to take adequate measures.
NOTE: For basic setup and installation instructions, see the printed quick install guide included
in the packaging.
3
INTRODUCTION

table of contentS
SYSTEM ARCHITECTURE .................................................................................................. 5
LAN/WAN Congurations............................................................................................. 5
Power Control Conguration ........................................................................................ 6
PPP Conguration ........................................................................................................ 7
HARDWARE ..................................................................................................................... 8
Front Panel.................................................................................................................... 8
Rear Panel .................................................................................................................... 8
Side Panel..................................................................................................................... 9
INSTALLATION ..................................................................................................................... 9
Digital KVM over IP Switch Setup ................................................................................ 9
Server Conguration..................................................................................................... 9
Network Settings .........................................................................................................12
Port Base Settings.......................................................................................................13
Conguration of the Firewall/Router for Access across the Internet...........................14
Installation of Certicates ............................................................................................14
Selection of a Security Level for Viewer Connection ................................................. 16
Selection of a User Password Policy...........................................................................17
VIEWER CONNECTION.....................................................................................................18
Installation of a Win32 Viewer .....................................................................................18
Installation of a Java Viewer ........................................................................................18
Importing Certicates to a Viewer on a Client Computer ............................................19
Viewer Connection Options ........................................................................................ 20
Establishing the Viewer Connection........................................................................... 21
Cursor Settings/Synchronization................................................................................ 21
Saving Connection Settings ....................................................................................... 21
Win32 Viewer Settings................................................................................................ 22
Title Bar Information ................................................................................................... 24
Select Computer Box.................................................................................................. 24
Viewer Quick Menu..................................................................................................... 24
Viewer Connection Options ........................................................................................ 24
Video Display Troubleshooting ................................................................................... 26
MANAGEMENT OVER A SECURE HTTPS BROWSER ................................................... 28
Web-Based Management Interface............................................................................ 28
Download .................................................................................................................... 29
Main: Date & Time ...................................................................................................... 30
Main: Security ..............................................................................................................31
Main: LAN TCP/IP ...................................................................................................... 33
Main: WAN PPP.......................................................................................................... 34
KVM Server: Log ........................................................................................................ 37
KVM Server: Main Settings ........................................................................................ 38
KVM Server: Viewer Connection (Settings) ............................................................... 40
KVM Server: Computers ............................................................................................ 42
KVM Server: Power Control ....................................................................................... 44
KVM Server: KVM Switch Database.......................................................................... 46
KVM Server: Video Mode Database .......................................................................... 48
Users: Local Database ............................................................................................... 49
Users: Remote Servers (User Remote Authentication)...............................................51
section page
4
CONTENTS

SySteM architecture
The Digital KVM over IP Switch is based on an embedded Linux platform for computing power
and rugged stability. The switch employs a high-speed processor to ensure excellent video
quality and fast keyboard/mouse response across the Internet, even when bandwidth availability
is limited.
LAN/WAN Congurations
Connected to a single server
5
SYSTEM ARCHITECTURE
Users: RADIUS Accounting........................................................................................ 53
Users: Current Status ................................................................................................. 54
Alarms: E-mails........................................................................................................... 55
Alarms: SNMP (Traps)................................................................................................ 55
Alarms: Selection........................................................................................................ 56
Maintenance: Software Version.................................................................................. 58
Maintenance: Conguration Save & Restore ............................................................. 59
Maintenance: Reboot.................................................................................................. 60
Apply Settings: Restart Servers ................................................................................. 60
SPECIFICATIONS.............................................................................................................. 62

Connected to a conventional KVM switch and multiple servers
Power Control Conguration
Connected to a remote power control device
6
SYSTEM ARCHITECTURE

PPP Conguration
Set up as a PPP server to accept dial-in requests from a remote PPP client via a modem
Set up as a PPP client to dial out to an ISP for remote clients to access via the Internet
7
SYSTEM ARCHITECTURE

PS/2
keyboard
PS/2
mouse
Console
management
Status
LEDs
Restore
Factory Defaults
harDware
Front Panel
PS/2 Keyboard Port
Connect the PS/2
keyboard for the
local console.
PS/2 Mouse Port
Connect the PS/2 mouse for the local console.
Console Management Port (RJ-12)
Connect the serial console cable for advanced console management of the switch via a serial
terminal emulation utility, such as Windows HyperTerminal.
Status LEDs
• 10/100M is lit as solid orange when the current digital link runs at 100 Mbps.
• LINK is lit as solid green when a network link is established; it ashes whenever network
transmissions are perceived on the digital port.
• PWR is lit as solid green to indicate the power is on.
• VIDEO blinks to indicate the normal functioning of the video server.
Restore Factory Defaults
This is a tiny recessed button located to the right of the LEDs, and can only be accessed by
inserting a pointed object, such as a needle or pin. To restore the switch to factory defaults (the
IP settings and user account settings established before you do any of your own congurations),
press the recessed button for 4 seconds or more.
Rear Panel
PC/KVM Port
Connect to either a
single PS/2 computer
or a single PS/2 KVM
switch using the included 3-in-1 slim KVM cables with integrated HDB-15 connector. However, if
you are using a USB-enabled computer or a USB KVM switch, you should also use a USB
cable to connect to a USB port on your computer for keyboard/mouse connection.
Monitor Port
Plug in the monitor for your local console on the switch.
PC-USB Port
This provides USB keyboard/mouse connections (USB Type B) to a USB-enabled PC or to a USB
KVM switch. Thus, if you are connecting any USB-enabled PC or USB KVM switch, use a USB
cable to make the connection.
Ethernet Port
This digital port (RJ-45) offers anytime/anywhere access to the Digital KVM over IP Switch and,
subsequently, the conventional KVM switch(es) and servers/computers connected behind it to
the remote login clients over the LAN/Internet.
Serial Control Port
Connect to either an external modem or a power control unit (or to a cascaded chain of power
control units). When an external modem is added to its serial control port (RJ-12), the switch
could serve either as a PPP server to allow direct cable connection or dial-in connection from
its peer computers, or as a PPP client to dial out to an ISP or Enterprise PPP server. Furthermore,
through serial commands sent over its serial control port, the switch can perform remote
8
HARDWARE
PC/KVM Monitor USB
keyboard/mouse
Ethernet Serial

power on/off and power cycling tasks via the (cascaded) power control
module(s).
Side Panel
Power Adapter Jack
Use only the 9 V DC external power adapter included with the switch (shown
connected at right) to avoid nullifying the warranty.
inStallation
Digital KVM over IP Switch Setup
1. Plug the included power adapter into the Digital KVM over IP Switch and an AC source, then
turn on the switch.
2. Set up your local console by connecting a PS/2 keyboard, mouse and monitor to the proper
keyboard, mouse and monitor ports on the switch (see Front and Rear Panel above).
3. Connect to one or more computers/servers as described below:
• Single Server Mode (see Page 5 conguration image): To connect to just one server or
computer, simply connect the PC/ KVM port on the back panel of the Digital KVM over IP
Switch to the server/computer using the included 3-in-1 combo cable (HDB-15 male to
HDB-15 male and 2 mini-DIN 6s) and/or a USB cable (if/as needed).
• Multiple Server Mode (see Page 6 conguration image):To connect to multiple servers/
computers, add a conventional KVM switch to the conguration by connecting to the PC/
KVM port or the console port of your Digital KVM over IP Switch using the included 3-in-1
combo cable (HDB-15 male to HDB-15 male and 2 mini-DIN 6s) and/or a USB cable (if/
as needed). The added KVM switch is then connected to the multiple computers/servers.
Server Conguration
Mouse Acceleration
Mouse acceleration is not supported by the Digital KVM over IP Switch, so any such function
(including any “Snap To” option) needs to be deactivated on all connected servers.
Windows XP:
Go to the Mouse Control Panel, select the
Mouse Properties tab, then go to the Pointer
Options screen.
1. Set the pointer speed slide bar to the
exact middle.
2. Uncheck the “Enhance pointer precision”
option.
3. Uncheck the “Automatically move pointer
to the default button in a dialog box”
option.
4. Click “OK.”
9
INSTALLATION

Windows 2000:
Go to the Mouse Control Panel, select
the Mouse Properties tab, then go to the
Pointer Options screen.
1. Set the pointer speed slide bar to the
exact middle.
2. In the Acceleration panel, select
“None.”
3. Uncheck the “Move pointer to the
default button in dialog boxes” option.
4. Click “OK.”
Windows 98:
Go to the Mouse Control Panel, select
the Mouse Properties tab, then go to the
Motion screen.
1. Set the pointer speed slide bar to
“Slow” (all the way to the left).
2. Click “OK.”
NOTE: As shown above, mouse settings differ depending on the operating platform; some
presenting mouse acceleration options, some not. If you see any mouse acceleration option,
uncheck (deactivate) it. If there is no mouse acceleration available on the Settings screen, adjust
the mouse speed slide bar either to x1 or the slowest position (such as on Linux platforms). In
some cases, a middle position on the speed slide bar may be required for mouse synchronization
on the viewer side (as with Windows XP, for example); or a bit of trial-and-error conguring may
be necessary to set your mouse acceleration to Off and the speed to x1.
Additional Server Conguration Considerations
For optimal performance of the Digital KVM over IP Switch and whatever devices it’s connected
to, keep these conguration points in mind for networked computers and servers.
Select resolution modes that are within the switch’s standard support parameters:
10
INSTALLATION

The Digital KVM over IP Switch supports most display modes up to 1600 x 1200. However, you
might encounter some display problems when your display card is outputting an unusual display
mode, such as no video or an abnormal screen display. To simplify the display factor before
connection to the switch, it’s recommended that more standard display modes be used (see
chart at left). NOTE: These
are suggested display
modes for server desktops;
however, actual feasible
display modes for any
particular server desktop
will be dependent on its
display card. (That is,
some display modes
listed in the chart might
not be feasible with some
display cards, and a trial-
and-error approach may
be more useful in
determining the best
display mode.)
Disable special transition effects on the
screen outputs of your connected servers:
Go to Control Panel ‡Display ‡
Appearance ‡Effects. Uncheck any of the
selected options (as needed) in order to
disable transition effects such as Fade for
the menus and tool tips. Perform this same
operation on each of your connected
servers. NOTE: On platforms such as
Windows 98, 2000, XP and Server 2003,
some transition effects might yield
undesirable video refreshing artifacts,
especially when you are using “Medium” or
“Low Video Quality” as your video lter
settings. To prevent undesirable artifacts
from appearing on your screen, deselect the
special transition effects.
Choose plain and solid server desktop
backgrounds for your connected servers:
To optimize the bandwidth efciency and
speed up video performance across the
bandwidth-limited environment, it’s
recommended that you select a relatively
plain server desktop: solid colors or light-
colored graphics. Complex patterns or color
gradients should be avoided if bandwidth is
critical in your application, as they will create
more bandwidth demands for their
transmission across the Internet.
640 640 800 1024 1152 1280 1600
x 400 x 480 x 600 x 768 x 864 x 1024 x 1200
56 Hz
60 Hz X X X X X X
61 Hz
64 Hz
70 Hz X X X
72 Hz X X
74 Hz
75 Hz X X X
76 Hz X
78 Hz X
84 Hz
85 Hz X X X X
100 Hz X X X
11
INSTALLATION

Network Settings
1. Connect the Digital KVM over IP Switch to the Ethernet LAN. The factory default network
settings for the switch:
• IP address: 192.168.1.200
• Net mask: 255.255.255.0
• Gateway: 192.168.1.254
• DNS: 192.168.1.254
2. Access the switch’s Web Management interface by entering the following in the address
bar of your browser window on a remote client: https://192.168.1.200:5908.
3. A login prompt displays for the account name (username) and the password. Use the defaults:
• Username: superuser
• Password: superu
After logging in, you will see the KLE Web Management interface. NOTE: KLE, or KVM
Link Extender, is another name for the Digital KVM over IP Switch, and appears on many
of the screen images.
4. Go to the LAN TCP/IP page on the switch’s Web Management interface and modify your
IP settings. (Refer to Unit Management over a Secure HTTPS Browser Connection / Main /
TCP/IP Settings – Port and IP Settings.)
5. Click “Apply Settings.”
6. Verify the switch’s network connection by connecting to the switch through the Web
Management interface using the new IP address. NOTE: The IP address should be followed
immediately by a colon and the port base +8 for the port number:
https://<IP_address>:<PortBase+8>
For example, if the IP address is 192.168.1.7 and the port base number is 5900, then you
should enter https://192.168.1.7:5908. IMPORTANT: Remember that it’s a secure SSL-
encrypted connection, so enter “https” instead of the usual “http.” Otherwise, the connection
won’t be established.
12
INSTALLATION

Port Base Settings
NOTE: If you’re satised with the default port base setting as 5900, you can skip this section.
The default port base for switch connection is set at 5900. This means it will use port 5900
(port base) for viewer connection and port 5908 (port base + 8) for https Web browser connection.
• for viewer connection: <Port base>
• for secure browser connection: <Port base + 8>
However, if you intend to use your own port base setting, just access the Web Management
interface and congure the port base as follows:
1. C
For example, if you choose 5970 as your port base, then you have:
• for viewer connection: 5970
• for secure browser connection: 5978
Click “Submit” and “Apply Settings” to validate the new settings. The switch is now installed
within your LAN, and you’re able to proceed with establishing a remote viewer connection.
Template – Windows Internet Explorer
https://192.168.1.200.5978
13
INSTALLATION

Conguration of the Firewall/Router for Access across the Internet
To allow access to the Digital KVM over IP Switch behind a corporate rewall/router, establish
the following settings on your rewall/router (not on your switch).
1. Congure a virtual server on your router (or ask your network administrator to do it) as
mapped to the switch’s local IP address.
2. Open a port range (<port_base> – <port_base_+_9>) both inbound and outbound for the
virtual server according to what has been previously congured as the port base for the
switch.
As per the previous example, if the switch is congured with a port base of 5970, then the port
range should be opened as 5970–5979 (i.e., <port_base> – <port_base +9>) both for inbound
and outbound, in which:
• for the switch’s viewer connection port: <port_base> = 5970
• for the browser SSL connection port: <port_base + 8> = 5978
• for viewer internal communication, etc.: <port_base + 9> = 5979
EXAMPLE: Router Internet IP virtual server (port range open) switch’s local IP
61.232.134.120 virtual server (port 5970–5979 open) 192.168.1.7
Once you’ve congured a virtual server with an appropriate port range open (<port_base> –
<port_base_+_9>), you can try to access your switch across the Internet by using a public IP
address and designated port number. Based on the previous example settings:
• Browser access: https:// 61.232.134.120:5978
• Viewer access: 61.232.134.120:5970
If you have domain name mapping to the public IP address, you can also use the domain
name; for example:
• Browser access: https:// www.mycompany.com:5978
• Viewer access: www.mycompany.com:5970
NOTE: Once you’ve changed the port base of your switch, you should also modify the open
port range on your router accordingly if you want Internet access to come across.
Installation of Certicates
NOTE: You can use the default set of certicates (on the included CD) to practice making some
PKI-authenticated connections as long as your network safety isn’t jeopardized. It’s recommended
that this be done within your local area network, assuming it’s well secured with an adequate
rewall and other due precautions against network intrusions. Otherwise, anyone who has a
copy of the default certicates can establish a connection to your servers. If you have already
obtained a set of certicates with the le names and formats required for the switch (which is
strongly recommended), you can use them for viewer authentication. You can also generate
the certicates using software like XCA. (For certicate generation using XCA, refer to “How
to Generate KLE Certicates Using XCA” on the included CD.)
First, you need to have these certicates — as mentioned above, if you haven’t obtained your
own certicates, you can use the default set of certicates — ready on your client computers
for uploading to the switch via a Web browser:
• root certicate (root.crt)
• server certicate (server.crt), and
• server private key (serverkey.pem)
Once you’ve located whichever set of certicates is to be used, you can begin the installation
process.
1. Access the switch’s Web Management interface and go to the Security Settings screen.
‡ ‡
‡ ‡ ‡ ‡
‡ ‡
14
INSTALLATION

2. Click “Browse” and use the “Choose File” dialog box to browse and locate your certicate
les.
3. Click “Upload” on the Security Settings screen to upload the root certicate to the switch.
When the upload is completed, the prompt page for rebooting will display.
4. Click “Reboot.” Once the switch has booted back up, continue with the import of the
server.crt and the serverkey.pem les.
NOTE: You don’t need to
reboot each time you nish
uploading a certicate: You
can do one complete reboot
after you nish uploading all
of them. To return to the
previous Security Settings
screen to upload another
certicate without immediately
going to a reboot, just click
“Security Settings” on the
left side of the screen.
15
INSTALLATION

Selection of a Security Level for Viewer Connection
1. Go to the Security Settings screen on the switch’s Web Management interface and make a
viewer connection selection from the “Security Level” drop-down menu.
• Level 1: No encryption (no SSL)
• Level 2: 256-bit encryption, no user certicate required for user authentication
• Level 3: 256-bit encryption, user certicate required for authentication (PKI)
Security Level 1 offers a non-secured connection, and hence should be used with caution
when the switch is intended to be accessed through an external network. For Level 1, there’s
virtually no encryption.
Security Level 2 offers a secured SSL connection that provides encryption for mouse,
keyboard and video but uses no PKI authentication.
Security Level 3 offers a secured SSL connection that provides encryption for mouse,
keyboard and video, and uses 1024-bit PKI authentication.
IMPORTANT: The selection of a security level to be implemented for the switch’s viewer
connection is of utmost importance, especially when your remote server connections require
a high level of security in order to keep your servers safe from unauthorized entry and/or
network sniffers.
2. (Optional) If you choose to implement the PKI authentication feature on the switch’s viewer,
you need to select Level 3 security in the Viewer Connection panel on the Security Settings
screen of your Web Management interface.
Then enter the password in the “KVM Server Password” eld. NOTE: You should enter the
password that has encrypted the server private key in the server private key le (serverkey.pem)
16
INSTALLATION

in order to make a successful viewer connection with the switch in the Level 3 security setting.
If you use the standard set of certicates provided on the included support CD, the password
that encrypts the server private key is “serverpwd.” However, if you use your own set of
certicates, you should get the correct server password from the Certicate Authority that
issued those certicates.
3. Go to the Apply Settings screen and click “Restart Servers” to validate your selection.
Selection of a User Password Policy
1. On the Security Settings screen, select one of three options from the “User Password
Policy” drop-down menu.
• No Password
• Global Password
• User Password
If you select “No Password,” anyone can establish a connection without entering a valid
password.
If you select “Global Password,” the viewer will prompt you for a global password, which is
used by all who want to make a viewer connection to the switch.
If you select “User Password,” the viewer will prompt you for a user-specic password. With
this setting, each login user will be checked against his or her corresponding password before
being allowed a viewer connection.
2. Go to the Apply Settings screen and click “Restart Servers” to validate your selection..
NOTE: In all, there are nine (3 x 3) possible combinations of Viewer Security Levels / Password
Policies, allowing administrators to choose the pairing that best suits their particular needs.
IMPORTANT: User Password Policy and Security Level (SSL/PKI Authentication) settings
should be used with caution: If you adopt No Password Policy and No SSL Encryption / No
SSL Authentication, anyone with a viewer and knowledge of the access IP and port number
of the switch can establish a remote connection.
At this point, your Digital KVM over IP Switch is ready for a PKI-authenticated plus SSL-encrypted
viewer connection! All you need to do is to distribute the following to your remote connection
client(s):
• Certicates (obtained from your Certication Authority and required only if you selected
Level 3 viewer security)
• Certicate password (obtained from your Certication Authority and required only if you
selected Level 3 viewer security; if using the default set of certicates, use “clientpwd”)
• Username and password (specied on the Web Management interface/screen and
required only if you chose the User Password option; if using defaults, use the username/
password combinations Superuser/superu, Admin/123456 or User/123456)
• Global Password (as specied on the Security Settings screen and required only if you
chose the Global Password option)
G = Global Password U = User-specic Password S = 256-bit SSL Encryption P = 1024-bit PKI Authentication N = Not available
17
INSTALLATION

Viewer connection
The Digital KVM over IP Switch provides a Win32 viewer for Windows users and a Java viewer
for cross-platform use on any major operating system.
Installation of a Win32 Viewer
Go to the Download screen to download the Win32 viewer (Kripview_install.exe).
Install the viewer program on the client computer that will connect to the switch.
After installation, a KLE icon (right) will be created on your client desktop.
Installation of a Java Viewer
Before you can use the Java viewer (KViewer.jar) on any OS platform, you should
rst install the Java Runtime Environment, JRE 1.5.0 or higher, which can be
downloaded from www.java.com. To download the Java viewer, just go to the
Download screen of the Web Management interface. NOTE: To run the small Java program,
you don’t have to actually save the Kviewer.jar le to your local hard drive since it isn’t that big
(only 70 kB): You can open it directly. Note
also that on some client platforms — such as
Linux — after you have installed the JRE le
on your client platform, you need to set the
path information in order for the client system
to know where the Java compiler program is.
18
VIEWER CONNECTION

Importing Certicates to a Viewer on a Client Computer
NOTE: If you will be using only the non-PKI-authenticated viewer connections to the switch
(such as Level 1 – no encryption/authentication or Level 2 – 256-bit SSL encryption and only
server authentication by client), you are not obliged to use or import any certicates and you
can skip this section.
To make a fully PKI-authenticated viewer connection with the Digital KVM over IP Switch, you
need to import client certicates to the Win32 viewer and Java viewer on the client computer.
A default set of certicates is provided on the enclosed CD, or you can use your own set of
certicates. If using your own, in addition to importing the client certicates to the Win32/Java
viewer on the remote client computer(s), you should import the root certicate, the server
certicate and the server private key to the switch on the Web Management interface Security
Settings screen. (Refer to Main/Security – Certicate Installation, Viewer Encryption and
Password Policies in the next section.)
The le names of the client certicates can vary (client_name1.p12, client_name2.p12, etc.),
but the certicates and private key for the switch remain as they are (root.crt, server.crt,
serverkey.pem). The client certicates should be imported in the .p12 format, using the import
utility of whichever viewer (Win32 or Java) is on the client computer. NOTE: Make sure you have
the certicates ready for import, either on a transfer device or the local computer hard drive.
If you copy certicates to the local hard drive, you may need to delete them after nishing
the import so others won’t have access to the certicate les. Even though they’re password-
protected, one can never be too careful. Remember, too, that the Win32 and Java viewers
require separate certicate import utilities.
Import a Client Certicate to a Win32 Viewer
Go to Start ‡Programs ‡PROSUM
‡KLE Viewer ‡ Import Certicates.
Click “Root Certicate” to import the
root certicate; click “Client Certicate”
to import the client certicate. When the
“successfully imported” message
appears in the text eld, click “Exit” to
proceed.
Import a Client Certicate to a Java Viewer
Go to Start ‡Programs ‡PROSUM
‡KLE Viewer ‡ Import Certicates.
Click “Root Certicate” to import the
root certicate; click “Client Certicate”
to import the client certicate. When the
“successfully imported” message
appears in the text eld, close the
window to proceed.
Once you’ve imported certicates to the viewers on the client computer(s), you can make your
viewer connection(s).
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VIEWER CONNECTION

Viewer Connection Options
The viewer connection option interface presents several options that can be combined in
various ways to optimize your viewer connection. In the Connection Details window, click
“Options” (represented by the top two
screen images at right for Win32; by the
bottom two images for Java).
Compression (Encoding)
Slow Internet: Video quality is optimized for
viewer connection with slower Internet
bandwidth.
Fast Internet: Video
quality is optimized
for connection
with better Internet
bandwidth.
LAN: High video quality
for connection
over the LAN.
No Compression: Best
video quality with
no compression.
Local Cursor Shape
No Cursor: The local
cursor is invisible
on the viewer.
Dot: A dot shape is
used for the local
viewer cursor.
Normal: An arrow
shape is used for the local
viewer cursor.
Misc/Session
Shared Session: Multiple users
access the same server
desktop.
View Only (inputs ignored):
Keyboard and mouse inputs
are ignored (but not restricting
keyboard and mouse access
for other users).
Display
Restrict pixels to 8-bit (for slow networks): Color is reduced to 256 colors for slow connection.
Scale by x/y (server/viewer): Scale the display output on the viewer (but not affecting the actual
transmission bandwidth).
20
VIEWER CONNECTION