Intellinet GuestGate 523240 User manual

GUEST GATE™
INTERNET ACCESS DEVICE
USER MANUAL
MODEL 523240
V1.0/11-05
523240_Manual_10.indd 1 11/23/05 12:10:19 PM

CONTENTS
section page
1. Introduction .................................................................................................. 1
1.1 Function Description .................................................................................. 2
1.2 Installation Examples ................................................................................. 5
1.3 GUEST GATE Function Basics ..................................................................... 7
2. Installation of GUEST GATE ......................................................................... 9
2.1 Recommended Setup ................................................................................. 9
2.2 Advanced Setup ......................................................................................15
3. Configuration Options of GUEST GATE ..................................................... 24
3.1 Status Screen ......................................................................................... 24
3.2 Guest Configuration Screen ...................................................................... 26
3.3 Host Configuration Screen ........................................................................ 29
3.4 Welcome Screen .................................................................................... 32
3.5 Device Settings Screen ............................................................................ 34
3.6 Exit Screen ............................................................................................ 36
4. Questions & Answers ................................................................................ 38
5. Service & Support ...................................................................................... 42
6. Appendix .................................................................................................... 44
523240_Manual_10.indd 2 11/23/05 12:10:19 PM

1
Congratulations on your purchase of the INTELLINET NETWORK SOLUTIONS™ GUEST
GATE™ Internet Access Device. The GUEST GATE connects guests to your network,
allowing them to access only the Internet (Web, Email, Chat and other applications). GUEST
GATE protects your existing network from unauthorized access by the connected guest
computers and, if required, even shields the guest computers among themselves. Furthermore
GUEST GATE features enhanced IP PnP (Plug and Play) technology: It automatically adjusts to
the guest computer’s TCP/IP settings eliminating time consuming client IP reconfigurations.
GUEST GATE seamlessly integrates into your existing network and in most applications a
configuration of GUEST GATE is not necessary. GUEST GATE provides the core functionality
right out of the box.
1. INTRODUCTION
INTRODUCTION
523240_Manual_10.indd 1 11/23/05 12:10:20 PM

2
1.1 FUNCTION DESCRIPTION
Internet Access for Guests
GUEST GATE is primarily designed to provide configuration free Internet Access for your guests.
GUEST GATE uses the existing Internet Connection of your network to provide web and email
access for computers connected in a conference room, a hotel or a public place with wireless
network connectivity. But GUEST GATE does not stop here. It addresses security related concerns
of the Network Administrator by shielding the existing network from access attempts by
connected guests. In short this means that guests can access the Internet; but, your own network,
i.e. your Network File Server, Email or Application Server, is off limits.
Password Protected Internet Access for Guests
You the Network Administrator can make it mandatory for your guests to enter a password before
Internet Access is granted. This is an important function in case you offer Internet Access as a paid
service or in situations where an open, unprotected Wireless Access Point is connected to GUEST
GATE and you wish to keep unauthorized users from using your bandwidth.
Configurable Welcome Screen for your Guests
You can setup your own Welcome Screen in seconds. Change the wording, and format and even
upload your own banner image. The Welcome Screen is displayed when a guest connects to
INTRODUCTION
523240_Manual_10.indd 2 11/23/05 12:10:20 PM

3
INTRODUCTION
the Internet for the first time. The Welcome Screen can be utilized to make the guest agree to your
terms and conditions. The Welcome Screen can be completely deactivated if required.
IP PnP
In many situations it is necessary for the Network Administrator to change the TCP/IP Settings of
Guest Computers because the existing settings are not compatible or your network has advanced
requirements. GUEST GATE eliminates this step completely. GUEST GATE automatically adjusts to
the Guest Computer’s TCP/IP settings providing a true zero guest configuration.
Bandwidth Control
GUEST GATE controls how much of your Internet Connection Speed is dedicated to the
Guest Network. Upload and Download bandwidth can be configured individually.
True Layer 3 Virtual VLAN Function
In a public location with a public Wireless Access Point there are often concerns about security.
GUEST GATE not only protects the Host Network from unauthorized access by your guests, it
takes security one step further. When the “use separate random network for each client” option
is activated, no guest computer can access any other guest computer. In this mode GUEST GATE
randomly assigns each guest computer its own network. This option is activated by default.
523240_Manual_10.indd 3 11/23/05 12:10:20 PM

4
INTRODUCTION
Packet Filter
Block access to certain web sites or entire IP ranges.
4 Port 10/100 Auto Sensing LAN Switch
GUEST GATE provides 4 10/100 Mbps LAN Switch ports for the connection of PCs, Notebook,
other Switches or Wireless Access Points.
Web Based Administrator Interface
The configuration is fully web browser based. For security reasons the Web Administrator
Menu is only accessible from the Host Network.
Firmware Updates via Web Browser
Quickly and conveniently upgrade firmware of GUEST GATE with the web browser of your choice.
523240_Manual_10.indd 4 11/23/05 12:10:20 PM

5
1.2 INSTALLATION EXAMPLES
GUEST GATE in a SOHO Network Environment
A typical setup in which the Internet Connection is establish through a NAT Router with an integrated
Firewall.
INTRODUCTION
523240_Manual_10.indd 5 11/23/05 12:10:20 PM

6
GUEST GATE in a SMB Environment
In larger networks GUEST GATE connects to any available Switch port behind the Firewall/
Gateway/Router.
INTRODUCTION
523240_Manual_10.indd 6 11/23/05 12:10:20 PM

7
1.3 GUEST GATE FUNCTION BASICS
Ports
GUEST GATE features a total of 5 10/100 RJ45 Ports. One port is for the connection of GUEST
GATE to the Host Network (Host Port), 4 Ports are available for guest connections (Guest Ports).
The Guest Ports can be connected to Hubs, Switches, Wireless Access Points, PCs or Notebooks.
Host Port
By default GUEST GATE obtains an IP Address from a DHCP Server already present in the
network. GUEST GATE analyzes the network and obtains all information necessary for Internet
Access. The DHCP Server Log reveals the HOST IP Address of GUEST GATE.
In the event that no DHCP Server is present GUEST GATE reverts to its default IP Address
192.168.2.1. In this case a manual configuration of the HOST IP settings is necessary.
Guest Ports
GUEST GATE assigns IP Addresses to the connected Guest Computers. IP PnP technology ensures
that no configuration on the Guest Computer is necessary. The default DHCP IP Address range is
172.16.xxx. Changing the GUEST IP Settings is possible via the Web Administration Interface.
INTRODUCTION
523240_Manual_10.indd 7 11/23/05 12:10:20 PM

8
B&W Screen Captures
INTRODUCTION
Guest Ports with Virtual VLAN Enabled
If “Virtual VLAN” is enabled, GUEST GATE assigns a different IP Network (Subnet) to each connected
Guest Computer. Since this assignment is random it makes it virtually impossible for a hacker to guess
the other Guest Computer’s IP Settings to try to gain access. “Virtual VLAN” is enabled by default. It
can be disabled in the GUEST configuration screen of the Administrator Web Interface. The option
is called: “use separate random network for each client”.
Accessing the Administrator Web Interface
The configuration of GUEST GATE is entirely web based. Any standard web browser is supported.
For security reasons GUEST GATE can only be configured from the HOST Port. GUEST GATE
rejects all connection attempts which originated from the GUEST side.
Internet Access for Guests and Welcome Page
When a guest computer tries to access the Internet for the first time, a Welcome Page is being shown
in the web browser. This welcome page can be configured and altered in the Administrator Web
Interface. Guests have to accept the terms and conditions in order to access the Internet. If the Guest
Password option is enabled, a password must be provided by the guest to gain Internet access.
This authorization procedure is only required once. GUEST GATE memorizes all authorized Guest
Computers until GUEST GATE is restarted. After a restart of GUEST GATE guests again will be shown
the Welcome Page.
523240_Manual_10.indd 8 11/23/05 12:10:20 PM

9
INSTALLATION OF GUEST GATE
Guest Ports with Virtual VLAN Enabled
If “Virtual VLAN” is enabled, GUEST GATE assigns a different IP Network (Subnet) to each connected
Guest Computer. Since this assignment is random it makes it virtually impossible for a hacker to guess
the other Guest Computer’s IP Settings to try to gain access. “Virtual VLAN” is enabled by default. It
can be disabled in the GUEST configuration screen of the Administrator Web Interface. The option
is called: “use separate random network for each client”.
Accessing the Administrator Web Interface
The configuration of GUEST GATE is entirely web based. Any standard web browser is supported.
For security reasons GUEST GATE can only be configured from the HOST Port. GUEST GATE
rejects all connection attempts which originated from the GUEST side.
Internet Access for Guests and Welcome Page
When a guest computer tries to access the Internet for the first time, a Welcome Page is being shown
in the web browser. This welcome page can be configured and altered in the Administrator Web
Interface. Guests have to accept the terms and conditions in order to access the Internet. If the Guest
Password option is enabled, a password must be provided by the guest to gain Internet access.
This authorization procedure is only required once. GUEST GATE memorizes all authorized Guest
Computers until GUEST GATE is restarted. After a restart of GUEST GATE guests again will be shown
the Welcome Page.
2.1 RECOMMENDED SETUP
This setup method assumes that a DHCP Server such as a router is present in your network.
1. Connection to the Host Network
Connect standard RJ45 Network Cable to GUEST GATE’s HOST Port and to a RJ45 port on
your existing network (Ethernet Switch Port, Router Switch Port, etc.). Turn on GUEST GATE and
verify that the network connection is active (HOST LED must be lit on GUEST GATE).
Please Note: The startup process takes up to 30 seconds.
2. Connection of Guests
Using standard RJ45 Network Cable you can now connect PCs, Notebooks, Ethernet
Switches, Hubs or Wireless Access Points to the Guest Ports of GUEST GATE. Each Port has its
own Status LED. Please verify that the network connection is active on each port you connect.
2. INSTALLATION OF GUEST GATE
Host Port
Reset Button
Guest Ports
523240_Manual_10.indd 9 11/23/05 12:10:21 PM

10
INSTALLATION OF GUEST GATE
3. Testing Internet Access
Start a PC or Notebook which is connected to one of the Guest Ports. Launch a web browser
and open an Internet Web Site such as http://www.intellinet-network.com. You will then see
GUEST GATE’s Welcome Page.
Provide the password if required and click on CONTINUE. You will then be forwarded to the
Web Page you originally entered in the web browser’s address bar.
Please note: In order to get Internet Access you must first open a web browser and open a web
page. Other applications such as Chat Programs (ICQ, MSN Messenger, Skype, etc) will not be
able to connect to the Internet unless the Welcome Page has been confirmed in the web browser.
523240_Manual_10.indd 10 11/23/05 12:10:21 PM

11
INSTALLATION OF GUEST GATE
4. Accessing the Administrator Web Interface from the Host Network
1. Open the log of your DHCP Server to find out the IP Address of GUEST GATE. GUEST
GATE’s MAC (Media Access Control) Address can be found on the bottom of the device.
Find this MAC Address in your DHCP Server’s Client to find out the IP Address. Below is an
example of a DHCP Log File:
2. Launch your web browser and open the IP Address shown in the DHCP Client Log. You will
then see the Administrator Web Interface. The default password is 1234.
523240_Manual_10.indd 11 11/23/05 12:10:21 PM

12
B&W Screen Captures
INSTALLATION OF GUEST GATE
3. Changing Administrator Password
Click on Device Settings
523240_Manual_10.indd 12 11/23/05 12:10:21 PM

13
INSTALLATION OF GUEST GATE
Enter the old password 1234.
Enter a new password (up to 20 characters long).
Retype the new password.
Click on EXIT (upper right corner).
523240_Manual_10.indd 13 11/23/05 12:10:22 PM

14
INSTALLATION OF GUEST GATE
Check Save Settings
Check Reboot Device
Click on Exit
GUEST GATE now reboots. This takes about 25 seconds. After the reboot you will be redirected to
GUEST GATE’s Login Page. You can now login with the new password.
Information about the Administrator Web Interface:
The interface is designed to let you make changes on all 4 screens without saving each change
individually. Once you are done programming GUEST GATE you need to click on EXIT and REBOOT
the device.The changes will only take effect after GUEST GATE has been rebooted. Closing the web
browser without saving the configuration changes will result in a loss of the changed configuration.
If you have successfully performed the above steps you can skip the next Chapter “Advanced Setup”.
523240_Manual_10.indd 14 11/23/05 12:10:22 PM

15
INSTALLATION OF GUEST GATE
2.2 ADVANCED SETUP
The standard installation of GUEST GATE bases on the assumption that a DHCP Server is
present in your network. If this is not the case, you can still configure GUEST GATE manu-
ally. To do that you need to turn on GUEST GATE while it is disconnected from the network.
If no DHCP Server can be found after 3 minutes, GUEST GATE will fall back to its default IP
Address of 192.168.2.1.
This ADVANCED SETUP requires as follows:
• Network Adapter correctly installed in your computer
• User rights allow for manual configuration of TCP/IP related settings on your PC
• GUEST GATE is connected via RJ45 cable to the Network Adapter in your PC
523240_Manual_10.indd 15 11/23/05 12:10:22 PM

16
1. Changing the IP Address of your PC
Click on START -> SETTINGS -> CONTROL PANEL.
INSTALLATION OF GUEST GATE
Double-Click the Network Connections icon
523240_Manual_10.indd 16 11/23/05 12:10:22 PM

17
INSTALLATION OF GUEST GATE
Right-Click the Local Area Connection icon and select Properties from the context
menu.
In the Local Area Connection Properties window highlight “Internet Protocol (TCP/IP)“
and click on Properties.
523240_Manual_10.indd 17 11/23/05 12:10:22 PM

18
INSTALLATION OF GUEST GATE
The window Internet Protocol (TCP/IP) Properties then opens – see below:
523240_Manual_10.indd 18 11/23/05 12:10:22 PM