Intermec 5020 User manual

5020
Data Collection PC
™
P/N 068975
User’s Manual

Intermec Technologies Corporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. service and technical support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian service and technical support: 1-800-668-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S.A. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing customers
to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for
any other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
2001 by Intermec Technologies Corporation
All Rights Reserved
The word Intermec, the Intermec logo, INCA (under license), MobileLAN, JANUS, IRL, Trakker Antares,
EZBuilder, TE 2000, Data Collection Browser, dcBrowser, Universal Access Point, UAP, Duratherm,
EasyCoder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or registered
trademarks of Intermec.
Throughout this manual, trademarked names may be used. Rather than put a trademark (or ) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and
to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.

Manual Change Record
This page records the changes to this manual. The manual was originally released as version 001.
Version Date Description of Change
002 9/00 Added ActiveSync and Fast Config material.
003 8/01 Divided the manual into a user’s manual and a system manual. Added
material describing Release 3.0 firmware, including full alphanumeric keypad
and Windows CE 3.0 functionality. Other new sections include information
on using Task Manager and the Start menu.

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Contents
v
Contents
Before You Begin ix
Warranty Information ix
Safety Summary ix
Warnings, Cautions, and Notes x
About This Manual xi
Other Intermec Manuals xiii
Learning About the 5020
What Is the 5020 Data Collection PC? 1-3
Whats New? 1-4
Models and Options 1-4
Accessories 1-5
Getting Started 1-6
Turning On the 5020 1-7
Using the 5020 Screen 1-8
Adjusting the Screen With the Backlight Key 1-9
Understanding the System and Application Icons 1-10
Understanding the Audio Signals 1-12
Adjusting the Speaker Volume Using the Backlight Key 1-13
Using the Keypad 1-13
Finding the Special Keys 1-14
Typing Characters or Accessing Functions on the Keypad 1-15
Using the Shift and Caps Lock Key 1-16
Using the Arrow Keys 1-17
Using the Pointer 1-17
Using Modifier Keys 1-18
Using the 5020 Modifier Keys 1-19
Locking or Unlocking a Modifier Key 1-19
Overriding a Modifier Key 1-19
Keypad Navigation Shortcuts 1-20
English Keypads 1-21
International Keypads 1-21
Using the Start Menu 1-25
Programs in the Start Menu 1-26
Switching Between Applications With Task Manager 1-27
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vi
Learning About the Batteries 1-28
Understanding the Main Battery Pack 1-29
Removing and Installing the Main Battery Pack 1-29
Charging the Main Battery Pack 1-32
Understanding the Bridge Battery 1-33
Charging the Bridge Battery 1-33
Checking the Battery Charge Levels 1-34
Recognizing Low Battery Warnings 1-37
Power Management in Cold Environments 1-38
Using an External Power Supply 1-38
Using PC and Compact Flash Memory Cards 1-39
Inserting and Removing PC Cards (Batch 5020s only) 1-39
Inserting and Removing Compact Flash Memory Cards 1-42
Connecting a Tethered Scanning Device 1-44
Scanning a Bar Code Label 1-46
Scanning Options 1-48
Where Do You Go From Here? 1-49
Configuring the 5020
How to Configure the 5020 2-3
Using Fast Config 2-5
Using the Configuration Application 2-11
Viewing and Changing Parameters 2-12
Navigating in the Parameter Screens 2-15
Refreshing Parameter Settings 2-18
Restoring Factory Defaults 2-19
Viewing Terminal Information 2-20
Configuring the 5020 by Scanning Bar Code Labels 2-21
Configuring the 5020 Remotely 2-23
Connecting the 5020
Connecting the 5020 To Your Network 3-3
Learning About Network Protocols 3-3
Learning About RF Network Settings (RF 5020s only) 3-4
2
3

Contents
vii
Setting the Network Parameters 3-5
Enabling UDP Plus 3-6
Configuring for Serial or IrDA Communications 3-9
Locating the IrDA Port 3-9
Connecting to Another Device 3-10
Connecting With a Serial I/O Card (Batch 5020s only) 3-12
Setting the Baud Rate 3-17
Troubleshooting and Maintenance
Problems and Solutions 4-3
Problems While Operating the 5020 4-4
Problems With Connectivity 4-6
Problems While Configuring the 5020 4-8
Problems While Using Unit Manager 4-9
Problems While Scanning Bar Codes 4-11
Problems Upgrading the Operating System Image 4-13
Application Manager Error Messages 4-14
Booting the 5020 4-14
Warm Booting the 5020 4-15
Cold Booting the 5020 4-15
Verifying RF or Ethernet Communications 4-16
Upgrading the 5020 Operating System Image 4-16
Restoring a Corrupted Operating System Image 4-17
5020 Specifications
Physical and Environmental Specifications A-3
Index
4
A
I

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Before You Begin
ix
Before ou Begin
This section introduces you to standard warranty provisions, safety precautions,
warnings and cautions, document formatting conventions, and sources of additional
product information. A documentation roadmap is also provided to guide you in finding
the appropriate information.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact your local
Intermec support services organization. In the U.S.A. call 1-800-755-5505, and in
Canada call 1-800-668-7043. Otherwise, refer to the Worldwide Sales & Service list
that ships with this manual for the address and telephone number of your Intermec sales
organization.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions in this
book before handling and operating Intermec equipment. You can be seriously injured,
and equipment and data can be damaged if you do not follow the safety warnings and
cautions.
Do not repair or adjust alone Do not repair or adjust energized equipment alone
under any circumstances. Someone capable of providing first aid must always be
present for your safety.
First aid Always obtain first aid or medical attention immediately after an injury.
Never neglect an injury, no matter how slight it seems.
Resuscitation Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near high voltage, you should
be familiar with approved industrial first aid methods.
Energized equipment Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is dangerous. Electrical shock
from energized equipment can cause death. If you must perform authorized emergency
work on energized equipment, be sure that you comply strictly with approved safety
regulations.

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Warnings, Cautions, and Notes
The warnings, cautions, dangers, and notes in this manual use the following format.
Warning
A warning alerts you of an operating procedure, practice, condition, or statement
that must be strictly observed to avoid death or serious injury to the persons
working on the equipment.
Avertissement
Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence
de mort ou de blessures graves aux personnes manupulant l’équipement.
Caution
A caution alerts you to an operating procedure, practice, condition, or statement
that must be strictly observed to prevent equipment damage or destruction, or
corruption or loss of data.
Conseil
Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de
données.
Note: Notes are statements that either provide extra information about a topic or
contain special instructions for handling a particular condition or set of circumstances.

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Before You Begin
xi
About This Manual
This manual contains all of the information necessary to install, operate, configure, and
maintain the 5020 Data Collection PC. Use this manual in conjunction with the 502X
Data Collection PC System Manual (Part No. 071479), which includes detailed
configuration, management, and programming information for all 502X computers.
This manual was written for analysts and programmers who operate, program, and
connect the 5020 to a network or system. A basic understanding of Windows
programming and data communications is necessary.
Terminology
You should be aware of how these terms are being used in this manual:
Term Description
5020
5020 PC
These terms indicate any 5020 Data Collection PC. More
specific terms, such as “RF 5020,”indicate a specific type of
5020 Data Collection PC.
Unit
Manager
The term “unit manager”indicates the Unit Manager for
PlanNET application suite.
Computer
Host
The terms “computer”and “host”indicate a personal computer
or other computer that communicates with the 5020.
DCS 30X The term “DCS 30X”is used throughout the manual to indicate
a member of the DCS 30X data collection server family. The
DCS 30X is a newer data collection server that replaces the
Model 200 Controller. Unless otherwise noted, you can use
either the DCS 30X or the Model 200 Controller.
Format Conventions for Input From a Keyboard or Keypad
This table describes the formatting conventions for input from computer keyboards and
5020 keypads:
Convention Description
Special text Shows the command as you should enter it into the 5020 PC. See
“Format Conventions for Commands”later in this chapter.
Italic text Indicates that you must replace the parameter with a value. See
“Format Conventions for Commands”later in this chapter.
Ctrl Bold text represents a key on your keypad. For example, Tab
represents the Tab key and Mrepresents the letter M key.
Ctrl-ZWhen two keys are joined with a dash, press them simultaneously.
For example, if you see the command Ctrl-C, press the two keys at
the same time.

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Format Conventions for Input From a Keyboard or Keypad (continued)
Convention Description
&
Shows the key you must press on the 5020. For example, “press
&
”
directs you to press the right Enter key on the 5020 keypad.
"  
Shows a series of 5020 keys you must press and release in the order
shown. For example, “Press
"  
to access the Configure
menu.”
Format Conventions for Bar Codes
You can scan the bar codes listed in this manual to enter data or perform a command.
The bar code labels in this manual are printed in the Code 39 symbology. Each bar code
includes the name and human-readable interpretation. For example:
Part Number
*1234*
*1234*
The asterisks (*) at the beginning and end of the human-readable interpretation are the
start and stop codes for a Code 39 bar code label. If you are creating bar code labels
with a bar code utility, it may automatically supply the asterisks as the start and stop
code, so that you only need to type the actual text of the command.
Format Conventions for Commands
This manual includes sample commands that are shown exactly as you should type
them on your 5020. The manual also describes the syntax for many commands, defining
each parameter in the command. This example illustrates the format conventions used
for commands:
•Scan a bar code label with this syntax:
+/$+ command
where:
+/ is the syntax for the Enter Accumulate Mode command.
$+ is the syntax for the Change Configuration command.
command is the syntax for the command you want to change.
Name
Bar code (Code 39)
Human-readable interpretation

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Before You Begin
xiii
This table defines the conventions used in the example:
Convention Description
Special font Commands appear in this font. You enter the command exactly as it
is shown.
Italic text Italics indicate a variable, which you must replace with a real value,
such as a number, filename, or keyword.
where This word introduces a list of the command’s parameters and
explains the values you can specify for them.
Other Intermec Manuals
You may need additional information when working with the 5020 Data Collection PC
in a data collection system. Please visit our Web site at www.intermec.com for a list of
available manuals or to access many of our current manuals in PDF format. To order
printed versions of the Intermec manuals, contact your local Intermec representative or
distributor.

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Learning About the 5020
1

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Learning About the 5020
1-3
1
This chapter introduces the Intermec 5020 Data Collection PC and explains the use of
the screen and keypad, what the icons and audio signals mean, how to manage the
rechargeable batteries, and how to scan a bar code label.
What Is the 5020 Data Collection PC?
Engineered to take full advantage of the MicrosoftWindowsCE operating system,
the 5020 Data Collection PCincorporates Intermec’s high-performance wireless LAN
technology, bar code scanning, and power management features into a hand-held
computer.
The 5020 supports standard programming tools, such as Visual Basic, Visual C++,
JScript, and HTML. You can use a Web browser on your desktop PC to access Unit
Manager and remotely configure and manage information on 5020 PCs.
5020
5020U078.eps
Integrated
scanner or
tethered
scanner
port
Rechargeable
batteries
IrDA port
Keypad
LEDs
Screen
Handstrap
PC card
slot
Handstrap The handstrap can be adjusted for left- or right-handed use.
Integrated scanner The 5020 comes with an integrated scanner or a tethered scanner
port.
IrDA (Infrared Data Association) port You can use serial communications through the
IrDA port to communicate with other IrDA-capable devices. You can also use the IrDA
port to communicate with RS-232 devices, such as modems, PCs, and printers, using a
D5020 Communications Dock or L5020 Serial Communications Adapter.
Keypad The elastomeric keypad is available in Standard and Full Alpha versions.
LEDs Red and green LEDs indicate a variety of operating conditions.
PC card slot You can use Type I and Type II memory and I/O PC cards in your 5020.
You can also use Type I compact flash cards for additional storage for your 5020.
Rechargeable batteries The 5020 uses a rechargeable lithium-ion main battery pack
(sold separately) and a rechargeable bridge battery to maintain power while you change
the main battery.
Screen The backlit, 320 x 240 pixel grayscale screen is angled for easy viewing.

5020 Data Collection PC Users Manual
1-4
Whats New?
With this revision of the user’s manual, several significant changes were made to
support hardware and software for the 5020:
Separate user and system manuals The manual was divided into the 5020 user’s
manual and the 502X Data Collection PC System Manual (Part No. 071479). The user’s
manual contains all information necessary to install, operate, configure, and maintain
the 5020, and the 502X system manual contains configuration commands, programming
procedures, and other information that applies to the 502X family of handheld
computers.
Release 3.0 firmware The 5020 Release 3.0 firmware includes new remote device
management capabilities and additional configuration commands. For more
information, see the 502X system manual.
Windows CE 3.0 The 5020 now ships with Windows CE 3.0, providing greater storage
and file-handling capabilities, interprocess communications, and SSCE components
preinstalled and certified by Microsoft to support SQL Server applications.
502X Intro This online introduction to using the 5020 provides basic navigation and
configuration information. For help, see “Programs in the Start Menu”later in this
chapter.
Optional full alphanumeric keypad You can order the 5020 with either a full
alphanumeric keypad or the standard multifunction keypad.
Models and ptions
The 5020 family of Data Collection PCs includes these models:
5020
Batch The basic 5020 PC has one PC card slot for Type I or Type II 16-bit memory
and input/output (I/O) cards, and one slot for a compact flash memory card.
5020
RF The RF version of the 5020 is available with a WLI-F 2.4 GHz OpenAir
frequency hopping spread spectrum radio or an IEEE 802.11b High Rate (HR) direct
sequence radio and comes with a single slot for a compact flash memory card. The
radio includes an adjustable antenna.
These options are available for all 5020s:
•Integrated scanner (standard, long-range, high density, or high visibility) or tethered
scanner port
•Full alphanumeric keypad or standard multifunction keypad
•Keypad overlay to support western European languages
•Asian character sets
This manual explains the features and options available on all models of the 5020.

Learning About the 5020
1-5
1
Accessories
You can use these accessories (sold and ordered separately) with the 5020:
Z2400 Battery Charger The battery charger lets you charge up to four main battery
packs at one time. The charger senses when a main battery pack is fully charged and
does not overcharge it, ensuring long and consistent battery life.
D5020 IrDA and Serial Communications Dock You can use the Communications
Dock to transfer data to and from another device using IrDA or RS-232 serial
communications. You can also use the dock to charge the 5020 batteries.
L5020 Serial Communications Adapter The Serial Communications Adapter
converts IrDA data to a wired RS-232 data stream. When this adapter is connected, it
allows the 5020 to communicate with a host computer or other device using an RS-232
serial port. You can also connect a power supply (Part No. 065236) to the adapter to
charge the 5020 batteries.
Vehicle Mount Bracket This bracket is available in a standard model (Part No.
070407) and a powered version (Part No. 070780) that adds even more mobility to
your 5020.
Holster The holster (Part No. 069237) is a convenient way to carry the 5020 on your
belt when you are not using it. The holster attaches to your belt and holds the 5020 at
your side.
Handle The detachable handle (Part No. 067802) provides trigger-activated
scanning.
CF5020 Compact Flash Memory Cards You can add storage space to your 5020 with
compact flash memory cards. See your Intermec sales representative for available
sizes.
Cables You may need to purchase cables for serial data communications between the
5020 and peripheral devices. For more information, see “Physical and Environmental
Specifications”in Appendix A.
Note: You also need a main battery pack. See your Intermec sales representative for
the battery packs that are currently available.

5020 Data Collection PC Users Manual
1-6
Getting Started
To use the 5020 in your data collection system, you need to follow the following steps.
To configure and connect the 5020
1. Charge and install a main battery pack in the 5020. For help, see “Understanding
the Main Battery Pack”later in this chapter.
2. Turn on the 5020 and use the Fast Config or Configuration applications to set up
general network parameters. When finished, the 5020 will be communicating in
your network. For help, see Chapter 2, “Configuring the 5020.”
3. Customize the 5020 with the Control Panel applets. For help, see Chapter 3,
“Customizing the 502X Using the Control Panel,”in the 502X system manual.
4. Install applications on the 5020. For help, see “Using Application Manager”in
Chapter 4 of the 502X system manual.
5. After the 5020 is connected to your network, you can remotely configure
symbologies and other operating parameters with Unit Manager or through an
SNMP station. For help with Unit Manager, see Chapter 4, “Using Unit Manager,”
in the 502X system manual. For help with SNMP, see “Configuring the 502X by
Using SNMP”in Chapter 2 of the 502X system manual.