Iomega Zip 250 User manual

http://www.iomega.com
Portable SCSI Drive
Owner’s Manual
•Installation Guide
(Quick Start instructions in blue & bold)
•User’s Guide
(Includes Iomega software information)
•Troubleshooting
•How to Get Help

Table of Contents
Installation Guide
Installation on a Mac or Mac-Compatible ................................... 4
Installation on a PC ..................................................................... 12
User’s Guide
Operating Your Zip®Drive .......................................................... 22
Zip®Tips ........................................................................................ 25
Iomega Software ......................................................................... 26
Using Zip®Disks ............................................................................ 29
Using Zip®Disks Cross-Platform .................................................. 32
Connecting Your Zip®Drive in a SCSI Chain .............................. 33
Troubleshooting
Green activity light does not come on or disk won’t insert .... 35
Zip®drive not recognized (PC and Mac systems) ...................... 35
Computer does not start properly after installing Zip®drive .. 36
Zip®drive is assigned multiple drive letters .............................. 37
You want to use Windows 95/98 DOS mode with Zip®drive ... 37
You want to change the drive letter assigned to Zip®drive .... 38
Zip®drive transfer speed seems slow ......................................... 38
Data transfer problems or drive operation is erratic ............... 39
Mac OS reports that a PC-formatted Zip®disk is unreadable .. 39
Disk automatically ejected when inserted into the drive ........ 39
Extension Conflicts (Mac users only).......................................... 40
How to Get Help
Iomega’s One-Stop Web Solution .............................................. 44
Automated Voice Technical Support ......................................... 44
Automated FAX-back Help ......................................................... 45
One-On-One Iomega Technical Support ................................... 45
Product Return or Repair ............................................................ 46
Warranty Information ................................................................. 46
Product Information ................................................................... 46
International Support Numbers ................................................. 46

1
2
3
Welcome to Zip®Drive!
Here’s how to get started using your new drive and software:
Install your Zip®drive and Iomega®software using the instructions
in the Installation Guide section for your system (pages 4-10 for
Mac; pages 12-21 for PC).
Check the User’s Guide for information on using your Zip®drive
and Iomega software (pages 22-34).
Insert a Zip®disk and start using your new Zip drive to:
Expand your computer storage – 250MB at a time… Move your work to
different locations and computers… Back up your hard disk quickly and
easily… Create a multimedia library… Store large scanned or
downloaded files… Organize large amounts of information… Take work
home or on the road… Design and demo multimedia presentations…
Use one disk per account, project, or client… Password protect sensitive
information… Archive old files and e-mail messages… Share large files
with co-workers, clients, friends, and service bureaus… Keep financial
and business records safe and secure… Collect stuff from on-line services
without filling up your hard drive… Store and run all your games… Save
absolutely anything you don’t want to throw away…

4
Mac Installation
Mac Installation Guide
This section shows how to install the SCSI model of the Zip®drive on
a Mac or Mac-compatible computer. If you encounter any problems
while installing your Zip drive, refer to Troubleshooting on page 35.
Check your SCSI connection.
Your Zip drive meets SCSI-1 specifications and is designed to connect
to a standard 25 pin SCSI connection (which is available built-in on
most Macs and identified by the SCSI symbol oio). If your Mac does
not have a built-in SCSI connector, you will need a special adapter to
connect your Zip drive.
Built-in
SCSI Connector
SCSI Symbol
Computer Back
CAUTION Iomega internal testing indicates that the Zip drive works
when connected to the end of a Fast SCSI-2 or Ultra SCSI chain using a
high quality cable. However, the drive does not meet SCSI-2 or Ultra
SCSI specifications and may not work correctly in these configurations.
Data integrity could possibly be affected. M
If you choose to connect to a Fast SCSI-2 or Ultra SCSI chain rather
than a Mac standard SCSI connection, make sure the Zip drive is
always connected at the end of the chain. The Zip drive does not
operate at Fast SCSI or Ultra SCSI speeds but should not slow the
performance of other devices if it is connected at the end of the chain.
M50 Pin SCSI Connection: See Cables and Converters ... on page
7 for information on the cable or converter you will need to use. M
1

5
Mac Installation
3
2
Unpack your Zip®drive and accessories.
Zip 250 Drive
IomegaWare™ CD
External Power
Supply
Data Cable
Owner's Manual
250MB* Zip Disk (Blank)
*250MB capacity where 1MB = 1 million bytes. The capacity reported by your
operating system may vary.
MNOTE: For maximum performance and reliability, use only
Genuine 250MB Zip
®
disks. You can also use Genuine 100MB Zip
®
disks (see page 24.) M
Shut down your Mac and turn OFF power to
the computer and all connected devices.
CAUTION Always turn off power to the computer and all devices
connected to it (such as printers or drives) before beginning any
computer hardware change. M

6
Mac Installation
PC Installation
4
5
Connect the end of the data cable marked
"zip" to the Zip®connector on the back of your
drive. (If the connector does not go on easily, try
turning it over. Tighten all connector screws.)
Zip Connector
Connect the other end of the cable to the SCSI
connection on your Mac.
PowerBook Users: You need a special PowerBook cable
(which you may already have) or an HDI–SCSI adapter to connect
the Zip drive to a PowerBook. If you do not already have a
PowerBook SCSI cable, you can purchase a PowerBook adapter
by calling 1-800-MY-STUFF.

7
Mac Installation
6
OPTIONAL: You can connect your Zip®drive in
a SCSI chain. (You may need an additional SCSI
cable to connect another SCSI drive to the Zip drive.)
MIMPORTANT! When connecting the Zip drive with other SCSI
drives, check Connecting Your Zip Drive in a SCSI Chain on
pages 33-34 to make sure the SCSI ID and termination on your Zip
drive are set correctly. M
IAO
4
Cables and Converters for Different SCSI Connections
25 Pin D-Sub Connector
The SCSI Zip drive uses this connector. This
connector works directly with the Zip SCSI
data cable or any standard 25 pin SCSI cable.
If you need an extra Zip SCSI data cable, you
can purchase it by calling 1-800-MY-STUFF or
contacting www.iomega.com.
50 Pin High Density Connector
Iomega Jaz®drives and Jaz®Jet®SCSI adapters
use this connector. Use a 50 HD to 25 D-Sub
SCSI cable to connect your Zip drive to this
connector. You can purchase this cable by
calling 1-800-MY-STUFF or contacting the
Iomega web site at www.iomega.com.
50 Pin Centronix Connector
Some older SCSI drives use this connector.
To connect your Zip drive to this connector,
use a 25 D-Sub Female to 50 Centronix Male
cable converter with a Zip data cable. If you
need this converter, call 1-800-MY-STUFF or
contact www.iomega.com and purchase a
Zip 25-50 pin cable converter.
(See Caution on page 4.)

8
Mac Installation
7
Connect the power supply. (The power cord fits in
the groove on the side of the Zip®drive.)
WARNING Use only an Iomega Zip
®
250 power supply. Other power
supplies may damage your Zip drive. M
MUniversal Power Supply: The lightweight universal power
supply included with your Zip drive can be used worldwide. It works
at any voltage from 100 to 240 volts – all you need is the
appropriate plug adapter to connect to the outlets in the country
where you are using it. (Plug adapters are available at most
electronics shops worldwide.) M
MHow to turn the Zip drive on: The button on the front of the
Zip drive works as a disk eject button (PC systems) and a power
button. With the power supply connected, you can turn power on by
pressing the button, or you can insert a Zip disk and the drive will
turn on automatically. The green power light in the center of the
button shines when power to the drive is on.
Power / Eject Button
with Green Activity Light
(shines when power is ON;
flashes when drive is transferring data,
or when a disk is inserted or ejected)
When you want to power down your Zip drive, first eject any disk
from the drive, then push the button to power down the drive. See
page 23 for additional information on Zip power management. M

9
Mac Installation
8
9
Start your Mac and insert the IomegaWare™CD.
MNo CD-ROM drive? If you want to install your Zip
®
drive on a
computer that does not have a CD-ROM drive, you can download
Iomega software from the Internet. Refer to “How to Install
Without a CD-ROM Drive” on page 10 for additional information. M
Double click the Iomega Installer icon.
Follow the onscreen instructions to install the Iomega software. If
you encounter any problems, refer to Troubleshooting on page 35.
Congratulations! When the software installation
is complete, your Zip®drive will be ready to use.
Use your Zip®drive just like any other drive on your
system. Your Zip disk will appear as an icon on your Mac Desktop.
You can store and copy files to and from the Zip disk using the same
methods you use for your Mac hard disk or floppy disks. For more
information on using your Zip drive and Iomega software, refer to
the User's Guide section in this manual starting on page 22 or to the
electronic documentation installed on your Mac hard disk inside the
IomegaWare folder.

10
Mac Installation
How to Install Without a CD-ROM Drive
If you need to install or use your Zip®drive on a computer that does
not have a CD-ROM drive, you can download Iomega software from
the Internet.
Download Software from the Iomega Web Site
Contact Iomega’s web site for the latest version of Iomega software. All
components of the IomegaWare™software package can be downloaded.
1. Contact the Iomega Web site at http://www.iomega.com.
2. Click on Software Download to find the Iomega software
package for your system.

12
PC Installation
1
PC Installation Guide
The instructions in this section show how to install the SCSI model of
the Zip®250 drive on PCs that are using Windows NT, 95/98 or 3.1.
Check your SCSI connection.
Your Zip drive meets SCSI-1 specifications and is designed to connect
to a standard 25 pin SCSI connection (illustrated below).
Standard SCSI-I Connector
(25 Pin D-Sub)
CAUTION Iomega internal testing indicates that the Zip drive works
when connected to the end of a Fast SCSI-2 or Ultra SCSI chain using a
high quality cable. However, the drive does not meet SCSI-2 or Ultra
SCSI specifications and may not work correctly in these configurations.
Data integrity could possibly be affected. M
If you choose to connect to a Fast SCSI-2 or Ultra SCSI chain, make
sure the Zip drive is always connected at the end of the chain. The Zip
drive does not operate at Fast SCSI or Ultra SCSI speeds but should
not slow the performance of other devices if it is connected at the end
of the chain.
M50 Pin SCSI Connection: See Cables and Converters ... on page
15 for information on the cable or converter you will need to use. M
For best results with your Zip drive, connect to an Iomega Zip®
Zoom™SCSI card. Make sure the adapter card is installed in the
computer before attempting to connect your Zip drive.
Computer Back
SCSI Connector
(from SCSI adapter)
SCSI Adapter
(installed inside computer)
If you plan to use a non-Iomega SCSI adapter, refer to the Iomega
web site (www.iomega.com) for information on compatible adapters.
Install the driver software (Windows 95/98 mini-port driver or ASPI
manager) for the adapter before installing your Zip drive.

13
PC Installation
2
3
Unpack the Zip®drive and accessories.
Zip 250 Drive
IomegaWare™ CD
External Power
Supply
Data Cable
Owner's Manual
250MB* Zip Disk (Blank)
*250MB capacity where 1MB = 1 million bytes. The capacity reported by your
operating system may vary.
MNOTE: For maximum performance and reliability, use Genuine
250MB Zip
®
disks. You can also use Genuine 100MB Zip
®
disks (see
page 24.) Note that two or more blank Zip disks are required to
utilize the full backup and recovery capabilities of the software
package included with your drive. M
Turn OFF power to your computer and all
devices connected to it.
CAUTION Always turn off power to the computer and all devices
connected to it (such as printers or drives) before beginning any
computer hardware change. M

14
PC Installation
4
5
Connect the end of the data cable marked
"zip" to the Zip®connector on the back of your
drive. (If the connector doesn’t seem to fit, try
turning it over. Tighten all connector screws.)
Zip Connector
Connect the other end of the data cable to the
SCSI connection on your computer.
CAUTION Make sure you connect the Zip cable to a SCSI connector
and NOT to a parallel port (printer port). The parallel port is the same
size and shape as some SCSI adapter connectors, but the parallel port
will not support this model of the Zip drive. M
If your adapter has a 50-pin SCSI connector: Check the
opposite page for information on the cable or cable converter
needed for connecting your Zip drive.

15
PC Installation
6
OPTIONAL: You can connect your Zip®drive in
a SCSI chain. (You may need an additional SCSI
cable to connect another SCSI drive to the Zip drive.)
MIMPORTANT! When connecting the Zip drive with other SCSI
drives, check Connecting Your Zip Drive in a SCSI Chain on
pages 33-34 to make sure the SCSI ID and termination on your Zip
drive are set correctly. M
IAO
4
Cables and Converters for Different SCSI Connections
25 Pin D-Sub Connector
The SCSI Zip drive and the Zip Zoom SCSI card
use this connector. This connector works
directly with the Zip SCSI data cable or any
standard 25 pin SCSI cable. If you need an
extra Zip SCSI data cable, you can purchase it
by calling 1-800-MY-STUFF or contacting
www.iomega.com.
50 Pin High Density Connector
Iomega Jaz®drives and Jaz®Jet®SCSI adapters
use this connector. Use a 50 HD to 25 D-Sub
SCSI cable to connect your Zip drive to this
connector. You can purchase this cable by
calling 1-800-MY-STUFF or contacting the
Iomega web site at www.iomega.com.
50 Pin Centronix Connector
Some older SCSI adapter cards and drives use
this connector. To connect your Zip drive to
this connector, use a 25 D-Sub Female to 50
Centronix Male cable converter with a Zip
data cable. If you need this converter, call
1-800-MY-STUFF or contact www.iomega.com
and purchase a Zip 25-50 pin cable converter.
(See Caution on page 12.)

16
PC Installation
7
Connect the power supply. (The power cord fits in
the groove on the side of the Zip®drive.)
WARNING Use only an Iomega Zip 250 power supply. Other power
supplies may damage your Zip drive. M
MUniversal Power Supply: The lightweight universal power
supply included with your Zip drive can be used worldwide. It
works at any voltage from 100 to 240 volts – all you need is the
appropriate plug adapter to connect to the outlets in the country
where you are using it. (Plug adapters are available at most
electronics shops worldwide.) M
MHow to turn the Zip drive on: The button on the front of the
Zip drive works as a disk eject button and a power button. With the
power supply connected, you can turn power on by pressing the
button, or you can insert a Zip disk and the drive will turn on
automatically. The green power light in the center of the button
shines when power to the drive is on.
Power / Eject Button
with Green Activity Light
(shines when power is ON;
flashes when drive is transferring data,
or when a disk is inserted or ejected)
When you want to power down your Zip drive, first eject any disk
from the drive, then push the button to power down the drive. See
page 23 for additional information on Zip power management. M

17
PC Installation
8
9
Start your PC and wait for Windows to load.
Insert the IomegaWare®CD into the computer’s
CD-ROM drive.
MNo CD-ROM drive? If you want to install your Zip
®
drive on a
computer that does not have a CD-ROM drive, you can download
Iomega software from the Internet or create an install floppy
diskette for installing only the critical software drivers. Refer to
“How to Install Without a CD-ROM Drive” on page 19 for
additional information. M
If the Iomega software setup program does
not start automatically, follow these steps:
(1) Open My Computer, Windows Explorer, or File Manager.
(2) Double click the CD drive letter (usually D:, E:, or F:).
(3) Double click the icon for Setup.exe (icon shown at right).
Software installation instructions continued on next page …
10

18
PC Installation
Follow the screen instructions to install the
software. You may need to restart your computer
and restart Setup to complete the installation. Check
below for additional instructions for your system.
MIMPORTANT! Installing the Iomega software package installs
the software drivers needed for your Zip
®
drive. If the drivers are
not installed, the Zip drive may not be recognized or may not work
correctly on the system. M
MWhat’s in Iomega software? See page 26 for a description of
the programs included on the IomegaWare
™
CD. See page 28 for
information on how to get help using Iomega software. M
Windows®95/98 Users During the software installation you will
see a Guest window that allows you to choose the drive letters you want
to use for your Zip drive and other removable drives. If installing the
Zip drive has caused your CD-ROM drive letter to change, you should
change it back. (This will prevent having to reinstall any applications or
games you run from the CD-ROM drive.)
To change a drive letter, click the drop-down arrow next to it and select
the drive letter you want to use. Note that drive letter changes will not
take effect until you reboot your system.
Windows NT®Users If your Zip drive is connected to a new
adapter card, you must install the driver software for the adapter on
your Windows NT system. If your Zip drive is connected to a Zip
Zoom SCSI card, refer to pages 20 and 21 for instructions on installing
the necessary driver software. If your Zip drive is connected to some
other adapter, refer to the documentation that came with the adapter
or refer to your Windows NT documentation for instructions on
installing a SCSI adapter.
If you encounter problems installing the software,
check the Troubleshooting section starting on page 35.
Congratulations! When the software installation
is complete, your Zip®drive will be ready to use.
For information on using your new Zip drive and Iomega software,
refer to the User's Guide starting on page 22.
11

19
PC Installation
How to Install Without a CD-ROM Drive
If you need to install or use your Zip®drive on a computer that does not
have a CD-ROM drive, you can download Iomega software from the
Internet or install the necessary driver software from a floppy diskette.
Download Software from the Iomega Web Site
Contact Iomega’s web site for the latest version of Iomega software. All
components of the IomegaWare™software package can be downloaded.
1. Contact the Iomega Web site at http://www.iomega.com.
2. Click on Software Download to find the Iomega software
package for your system.
Create Install Floppy Diskettes (for PC only)
If you have access to a computer that has a CD-ROM drive, you can
create floppy diskettes for installing the necessary driver software:
1. Insert a blank floppy diskette into the computer’s floppy drive.
2. Insert the IomegaWare™CD into the CD-ROM drive. If the
Setup program starts automatically, cancel it and click Exit Setup.
3. Open My Computer or Windows Explorer, right click on the
icon for the IomegaWare CD, and select Explore from the
shortcut menu.
4. Double click on the Diskette icon, and follow
the screen instructions.
5. To install software drivers for your Zip drive, run
setup.exe from the install diskette you have created.
MNOTE: The floppy install diskette can only be used on a PC.
The install diskette includes only the driver software required to
provide access to the Zip drive, not the complete Iomega
software package. You can download all components of the
software package from Iomega’s web site. M

20
PC Installation
Driver Installation Instructions for Windows NT®
If your Zip®drive is connected to a new adapter card, you must install
driver software for the adapter on your Windows NT system. If the
necessary driver software is not installed, Windows NT may not
recognize your Zip drive.
This section describes how to install the necessary driver software for a
Zip Zoom SCSI card. If your Zip drive is connected to some other
adapter, refer to the documentation that came with the adapter or refer
to your Windows NT documentation for instructions on installing a
SCSI adapter.
MIMPORTANT! You must have administrator privileges for
your local computer in order to install software or drivers under
Windows NT. M
Installing a Zip®Zoom™SCSI Card under NT 4.0
1. If you have not already done so, install the Iomega software
package from the IomegaWare™CD using the Setup.exe program.
2. When the software installation is complete, the Iomega setup
program will prompt you to open the SCSI Adapters control
panel so that you can install the necessary driver software.
Click OK to proceed with the driver installation.
3. Select the Drivers tab and click the Add button.
4. Select Adaptec from the list of manufacturers.
5. Click on Adaptec AHA-152x/AHA-1510 SCSI Host Adapter.
6. Click Next to continue, then click OK for Windows NT to install
the necessary adapter driver on your system.
7. Click OK to exit. Note that you need to reboot your system for the
new driver to take effect.