ioSafe 910-11011-00 User manual

HDD or SSD
Solid Billet Aluminum or Titanium
Data Recovery Service (DRS)
No-HassleTM Warranty
Rated to protect data against:
Drop
Crush
Salt Water
Sand
Rain
High Altitude
Chemicals
ioSafeRugged Portable
User Manual

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ioSafe P/N: 910-11011-00 Rev 4.0

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Contents
Welcome ............................................................................................. 4
Package Contents................................................................................ 8
Specifications ...................................................................................... 9
System Requirements ........................................................................ 12
Precautions ....................................................................................... 12
About USB and FireWire ..................................................................... 15
Securing the ioSafe Rugged Portable (Suggestions)............................ 16
Backup and Encryption Software........................................................ 17
Connecting the ioSafe Rugged Portable ............................................. 18
Formatting for Mac OS....................................................................... 20
ioSafe Data Recovery Service ............................................................. 21
Data Recovery Procedure ................................................................... 23
ioSafe No-Hassle Warranty ................................................................ 25
ioSafe Contact Information ................................................................ 26

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Welcome
Thank you for purchasing the ioSafe®Rugged Portable external hard drive - the Go-AnywhereTM
storage solution that does more to protect your data than any other portable hard drive. For
years, ioSafe has continued to set the standard for disaster proof hardware. The ioSafe Rugged
Portable delivers an unprecedented combination of security, reliability, mobility and price.
Your ioSafe Rugged Portable is covered under ioSafe’s No-HassleTM Warranty and Data Recovery
Service (DRS). Customers may elect to either have the drive repaired or data recovered. Standard
warranty and DRS term is one (1) year. Both the warranty and DRS are upgradeable to 3 and 5
years. Visit www.iosafe.com for more details on the warranty and DRS.
The ioSafe Rugged Portable comes in hard disk drive (HDD), solid state drive (SSD), aluminum
(Al) and titanium (Ti) versions
NOTE: Please read this User Manual and retain it for future reference.

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Copyrights
Copyright ioSafe, Inc. 2011. All rights reserved. No part of this publication may be
reproduced or transmitted in any form by any means, electronic, mechanical
photocopying, recording or otherwise, without prior written consent.
Trademarks
All Trademarks mentioned or appearing in this document are the property of their
respective owners.
Federal Communication Commission (FCC)
Radio Frequency Interference Statement
This product complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
WARNING: Changes or modifications to this unit not expressly approved by the party
responsible for compliance may void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to

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provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio or television equipment reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna
Increase the separation between equipment and receiver
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected
Consult the dealer or an experienced radio/television technician for help
Use a shielded and properly grounded I/O cable and power cable to ensure
compliance of this unit to the specified limits of the rules

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CE Compliance For Europe
Marking by the CE symbol indicates compliance of this system to the applicable
Council Directives of the European Union, including the EMC Directive (2004/108/EC)
and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in
accordance with the applicable directives has been made and is on file at ioSafe, Inc.
Changes
The material in this document is for information only and subject to change without
notice. While reasonable efforts have been made in the preparation of this document
to assure its accuracy, no liability resulting from errors or omissions in the document,
or form the use of the information contained herein is assumed. The publisher
reserves the right to make changes or revisions without reservation and without
obligation to notify any person of such revisions and changes.

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Included in the package:
A. ioSafe Rugged Portable (USB 3.0 version shown)
B. USB 3.0 cable (compatible with USB 2.0) or FireWire 800 cable
C. USB 2.0 Y cable (for low powered USB 2.0 ports)
D. Users guide (This booklet)
E. DRS Activation Notice
Package Contents
B
A
C
D
E

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Specifications
Dimensions (Inches) ........................................................ 3.9"W x 5.7"L x 1.0"H
Weight (Lb.)......................................................... 1.3 (aluminum) 1.7 (titanium)
Interface Transfer Rate
USB 3.0 .........................................................................up to 5 Gbps
FireWire 800............................................................. up to 800 Mbps
Ambient Temperature
Operating...............................................................................0-35°C
Non-operating ............................................................ -40°C to 65°C
Humidity
Operating (non-condensing) .............................................. 5% - 80%
Non-operating (fresh or salt water) .......................................... 100%
Water Submersion .................... Up to 72 hours @ 10’ depth per IP68
No cap is required over the connector to retain data protection. Water
protection is maintained even if the drive is plugged into a host computer.

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Drop / Shock (protects from data loss):
Non-operating (HDD Versions) ...................................... 10 foot drop
Non-operating (SSD Versions) ....................................... 20 foot drop
per MIL-STD-810G Method 516.5 (1TB HDD version has reduced drop
capabilities without optional skin installed. The optional skin can be
purchased at ioSafe.com P/N: RP-SKIN)
Chemical Exposure (protects data against loss):
Full Submersion .................................. Up to 1 hour @ 12 inch depth
Diesel fuel, oils, hydraulic fluids, aircraft fuels, 12” depth for 1 hour per
MIL-STD-810G Method 504. No cap is required over the connector to retain
data protection. Protection is maintained even if the drive is plugged into a
host computer.
Extreme Environment Exposure (protects data against loss):
Continuous exposure to UV, blowing sand, blowing dust, rain, salt fog, icing
or freezing rain, 24 hours per MIL-STD-810G Methods 505.4, 506.4, 509.4
and 510.
High Altitude (protects data against loss):
Hard Disk Drive (HDD) Versions............................ 15,000 ft. Altitude
Solid State Drive (SSD) Versions ............................ 30,000 ft. Altitude
Operates per MIL-STD-810G Method 500.4

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Crush (protects data against loss):
Aluminum (Al) Versions.........................................................2500 lb
Titanium (Ti) Versions ...........................................................5000 lb
Distributed load applied evenly across any face of the drive housing.
Point loads may result in data loss at lower load values.
Theft:
KensingtonLock Slot compatible – solid metal lock slot construction.

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System Requirements
For Windows: The ioSafe Rugged Portable USB 3.0 version is formatted with an NTFS file
system, the default for Windows operating systems.
For Mac: The ioSafe Rugged Portable FireWire 800 for Mac is pre-formatted and supported on
Mac’s using the G3 (or later) or Intel processor. When connecting a USB 3.0 version of the
ioSafe Rugged Portable to a Mac, the drive will need to be reformatted once connected as this
device is originally formatted for Windows PC users and has an NTFS file system format. See
page 20 - Formatting the USB 3.0 ioSafe Rugged Portable for Mac OS.
Precautions
Please read the precautions listed below. Failure to do so may result in damage to the device
and loss of data. All drives covered under ioSafe’s Data Recovery Service would qualify for data
recovery for any reason under our general terms and conditions for the service. See our
website for more details.
We strongly recommend that you keep multiple copies of all your data on multiple
devices. At least one copy of your data should sit on a fireproof waterproof hard
drive, like the ioSafe Solo series, or be offsite at a second location. The ioSafe allows
you to move data offsite easily. No matter what the data storage device, keeping

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redundant copies of your irreplaceable data will improve your chances for data
recovery.
Avoid bumping, jarring or dropping the ioSafe Rugged Portable HDD while connected
to a computer and in use. Mechanical hard disk drives (HDD) are more susceptible to
damage while they’re operating which sometimes results in data loss. Inside a
mechanical hard disk drive is a spinning disk and small read/write drive head that
“flies” on a cushion of air above the disk. If the drive head hits the spinning disk, data
loss can occur. Solid State Drives (SSD) have no moving parts and do not have a
bumping or jarring limitation. If you require that the drive continue to operate while
being dropped or during vibration (as present while in an operating vehicle), we
highly recommend the ioSafe Rugged Portable SSD for the ultimate in drop and shock
protection.
Do not disconnect any cables while the ioSafe Rugged Portable is powered on without
first stopping or ejecting the device through the operating system software interface.
Disconnecting any drive during a read/write event can cause logical corruption on the
drive, both SSD and HDD drives, which can sometimes result in data loss.
Use proper surge and uninterruptible power supplies (UPS) to guard your computer
system against abrupt outage and voltage spikes during brownouts and lightning
storms.

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Supported OS/interface connection:
Mac OS 10.3 or later .......................................... FireWire 800, USB 3.0, USB 2.0
Windows 7/ Vista (SP2) / XP (SP3) ........................................... USB 3.0, USB 2.0
Note: Using the Rugged Portable with Windows Server OS and Linux is not
recommended nor supported.

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About USB and FireWire
Actual connection performance depends on many factors including: CPU, file system
overhead, number of attached devices and more. Given these and other factors, in day-to-
day use you can expect maximum, sustained transfer rates to be less than the theoretical
rates maximum rates possible with the connection.
USB 3.0 is backwards compatible with USB 2.0 and 1.1. FireWire 800 is backwards
compatible with FireWire 400 with a separate adapter (not included). This means you can
generally connect newer devices to older devices. However, interface transfer rates are
limited by the interface with the lower speed.
NOTE : The cable supplied with your system has been optimized for performance. Longer
cables may not work or only work intermittently.
Some computers or hubs may be underpowered. A USB 2.0 Y cable is included with the
ioSafe Rugged Portable if you have trouble with a low powered USB port. Alternatively, you
can try a different USB port or try a powered hub.

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Securing the ioSafe Rugged Portable
Kensington®Security Slot (USB 3.0 version shown)
For drive security, the ioSafe Rugged Portable is equipped with a Kensington security slot,
which supports a standard Kensington security cable (sold separately). For more information
on the Kensington security slot and available products, visit www.kensington.com.
Kensington®Security Slot

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Backup and Encryption Software
Backup Software
Upon proper activation of your Data Recovery Service, qualified users can download:
Genie TimelineProfessional ($60 Value) Award winning backup software for Windows OS.
Simple, block level, open file and OS Continuous Data Protection (CDP) software for
Windows users. DRS Activation required at www.iosafe.com to validate purchase prior to
downloading software and install code.
Apple® Mac® TimeMachine®— Mac specific ioSafe Rugged Portable drives are already
formatted with Mac compatible GUID Partition Table (GPT) formatting. If not, reformatting
may be required. Simple instructions are online in the support and FAQ sections at
iosafe.com or on page 20 for Mac users who have purchased a NTFS formatted drive and
wish to format their drives for a Mac.
Encryption
After DRS Activation, users can optionally download TrueCrypt® AES-256 Encryption
Compatible3 - Open source, encryption software. FIPS 140-2, ISO/IEC 10118-3:2004. PC,
Mac and Linux compatible.

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Connecting the ioSafe Rugged Portable
1. Connect. Use any one of the various cables to connect the drive to the computer. Only
one cable should be used at a time. If connecting to a low powered USB 2.0 port, the
drive may not have enough power to operate and the USB Y-Cable will be required to be
used if this is the case.
2. Verify that the Drive Mounts. Before storing data on the ioSafe Rugged Portable, the
drive must be “mounted” (physically connected and recognized by the OS) to the
computers operating system.
For Windows PC, once the ioSafe Rugged Portable is connected, you will see a blue light on
the drive and the drive should mount in a few moments. A new drive icon/letter will
appear in My Computer/Windows Explorer. You are now ready to use the ioSafe Rugged
Portable.
For Mac, once the ioSafe Rugged Portable for Mac is powered on the operating system should
mount the drive in a few moments. A new drive icon will appear on the Desktop and in
the Finder. The ioSafe Rugged Portable not specifically made for Macs should be
reformatted for the Mac OS (See page 20 - Formatting the ioSafe Rugged Portable for
Mac OS).
3. The ioSafe Rugged Portable is ready to use. Save or drag and drop files to the drive as
you would to any other drive attached to your computer.

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4. Although Genie Timeline Professional is bundled with the ioSafe Rugged Portable, you are
free to use whatever backup software you choose and any commercially available
application should work. Genie Timeline Professional is only compatible with Windows OS.
We recommend Mac users utilize Time Machine which comes standard on newer Mac OS.

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Formatting for Mac OS
The ioSafe Rugged Portable FireWire 800 for Mac is formatted GUID Partion Table (GPT) and
ready right out of the box for the Mac. The ioSafe Rugged Portable USB 3.0 is formatted NTFS
(for Windows) and may not be recognized by Mac. You may get an alert message which reads:
“You have inserted a disk containing no volumes ...” Click the ignore button and follow the
steps below.
To format the Rugged Portable USB 3.0 for Mac:
1. Save any information currently on the disk you want to keep by moving your data onto a
new drive.
Formatting a hard drive erases all the data.
2. Open up the Disk Utility and highlight the drive you'd like to format (The line that
contains the HDD size)
3. Click on the "Partition" tab
4. Click on the dropdown menu where it says "Volume Scheme" and select "1 Partition"
5. Click on the "Options" button, select the "Apple Partition Map" option and click "OK"
6. Click in the field that allows you to name the volume and type in the value you prefer.
7. Verify the volume format is set to "Mac OS Extended (journaled)
8. Click "Apply" and then click "Partition" to start the formatting process.
The partitioning process will take from 10 seconds to 2 minutes to complete. Once
complete, the drive will mount on your Desktop with the name you provided in step 6.