ISA GELATOSHOW 2 User manual

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EN
GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
GELATOSHOW 2
ISA S.r.l.
Via del Lavoro, 5
06083 Bastia Umbra - Perugia - Italy
Tel. [phone] - Fax [phone]
www.isaitaly.com

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GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
EN
1. MANUFACTURER . . . . . . . . . . . . . . . . . . . . . 4
2. WARRANTY TERMS AND CONDITIONS . . . . . . . . . . . . . 4
3 EQUIPMENT IDENTIFICATION . . . . . . . . . . . . . . . . 5
4. USE . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.1 Composition . . . . . . . . . . . . . . . . . . . . . . . 6
5. NOTES/IMPORTANT NOTES . . . . . . . . . . . . . . . . . 7
6. SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . 9
6.1 Safety devices installed . . . . . . . . . . . . . . . . . . . 9
6.2 Fixed guards . . . . . . . . . . . . . . . . . . . . . . . 9
6.3 Electrical power isolation . . . . . . . . . . . . . . . . . . . 9
6.4 Residual risks . . . . . . . . . . . . . . . . . . . . . . . 9
6.5 Risks due to contact with parts under stress . . . . . . . . . . . . 9
6.6 Fire . . . . . . . . . . . . . . . . . . . . . . . . . . 10
6.7 Explosive atmosphere . . . . . . . . . . . . . . . . . . . . 10
6.8 Slipping . . . . . . . . . . . . . . . . . . . . . . . . . 10
6.9 Tripping . . . . . . . . . . . . . . . . . . . . . . . . . 10
6.10 Circuit faults. . . . . . . . . . . . . . . . . . . . . . . 10
6.11 Warning labels . . . . . . . . . . . . . . . . . . . . . . 10
6.15 Explosion hazard . . . . . . . . . . . . . . . . . . . . . 10
6.13 Refrigerantss (where applicable) . . . . . . . . . . . . . . . . . 11
7. DISPOSAL OF WASTE MATERIAL . . . . . . . . . . . . . . . 12
8. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 13
8.1 Storage and unpacking . . . . . . . . . . . . . . . . . . . 13
8.2 Installation - Positioning - Environmental Conditions . . . . . . . . . 13
8.3 Electrical connection . . . . . . . . . . . . . . . . . . . . 13
9. MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . 14
10. FAULTS - TECHNICAL AFTER-SALES ASSISTANCE . . . . . . . . 15
10.1 Alarms list (if present) . . . . . . . . . . . . . . . . . . . . 16
11. TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . 17
11.1 Installation . . . . . . . . . . . . . . . . . . . . . . . 18
11.2 Levelling / Positioning . . . . . . . . . . . . . . . . . . . 19
11.3 Load limits . . . . . . . . . . . . . . . . . . . . . . . 19
12. CONTROL PANEL . . . . . . . . . . . . . . . . . . . . . 20
12.1 User Interface . . . . . . . . . . . . . . . . . . . . . . 22
12.1.1 Buttons and Led. . . . . . . . . . . . . . . . . . . . . 22
12.1.2 Set-Point modification. . . . . . . . . . . . . . . . . . . 23
12.2 HACCP Functions . . . . . . . . . . . . . . . . . . . . . 24
12.2.1 Alarms . . . . . . . . . . . . . . . . . . . . . . . . 24
12.2.2 Reset or Cancel alarms . . . . . . . . . . . . . . . . . . 24
12.2.3 I.C.C. compressor block alarms . . . . . . . . . . . . . . . 24
12.2.4 ASC function . . . . . . . . . . . . . . . . . . . . . . 24
12.3 APP promotional display. . . . . . . . . . . . . . . . . . . 25
12.4 Programming examples . . . . . . . . . . . . . . . . . . . 26
13. CLEANING . . . . . . . . . . . . . . . . . . . . . . . 28
13.1 Internal . . . . . . . . . . . . . . . . . . . . . . . . 28
13.2 Condensing unit . . . . . . . . . . . . . . . . . . . . . 28
13.3 External . . . . . . . . . . . . . . . . . . . . . . . . 28
14. ATTACHMENTS. . . . . . . . . . . . . . . . . . . . . . 29

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GELATOSHOW 2
USE AND MAINTENANCE MANUAL
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The manual contains symbols to attract the reader's attention and highlight particularly
important aspects. The table below illustrates the meaning of the various symbols used.
Attention / Danger
Important information
Operations that must be performed by two people
Information
Use of protective clothing
Read the instruction manual
Requests for maintenance or operations must be carried out by qua-
lified staff or technical after-sales centres
Danger: Live electrical parts
Visual observation
Notes / Important Notes
OnBoard Condenser Unit
Remote Condenser Unit

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GELATOSHOW 2
USE AND MAINTENANCE MANUAL
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EN
1. MANUFACTURER
ISA S.r.l.
Via del Lavoro, 5
06083 - Bastia Umbra - Perugia - Italy
Tel. [phone]
Fax [phone]
www.isaitaly.com
2. WARRANTY TERMS AND CONDITIONS
The seller guarantees the equipment for 12 (twelve) months from the date of delivery.
The warranty includes repairs or replacements of any faulty parts due to manufacturing processes or
installation after written communication has been received, stating the appliance serial number and date
of installation.
The following are not covered by warranty:
• all flaws due to improper use of the equipment
• all flaws due to improper connection to the power grid
• all flaws due to standard component wear (for instance: breakage of compressors and neon lamps, if
not due to manufacturing flaws)
• calls to request installation, technical instructions, adjustments, cleaning of the condenser
If the seller's technical staff detect any tampering, unauthorised repairs or inappropriate use of the
appliance the warranty will no longer be valid.
Shipping for parts under warranty will be done only with payment on delivery.
Any damage to the appliance detected at the time of delivery due to transport must be reported on the
same shipping note to claim compensation from the carrier.
The seller cannot be held liable in the event of damage to the stored product due to appliance failure

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GELATOSHOW 2
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1 Symbols of Compliance
2 Manufacturer's address
3 Production Order
4 Type
5 Model Name
6 Article
7 Serial Number
8 Production Date
9 - 10 Power Supply
Voltage and Frequency
11 Gross Capacity
12 Absorption at Rated Capacity
13 Absorption during Defrosting
14 Absorption of Heating Elements
15 Lamp Power
16 Fuse Value
17 Climate Class
18 Number of Motors
19 Type of Coolant
20 Amount of Coolant
21 Safety Class
22 - 23 Customer order
24 WEEE Mark
3. EQUIPMENT IDENTIFICATION
• Find the label affixed on the machine to read the technical data.
• Check the machine model and the power supply voltage before you perform any operation.
• If you uncover mismatches, contact the manufacturer or the company that supplied the machine
immediately.

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4. USE
This appliance is exclusively intended to display and sell ice cream.
The manufacturer is not liable for injury to persons or damage to property or the appliance itself
caused by the displaying of products other than those described above.
Never use electric devices inside this appliance. Do not use mechanical or other means to accelerate
the defrosting process, other than recommended by the manufacturer. Keep the air vents in the casing
of the appliance or in the structure built into the wall free of obstructions.
This appliance is equipped with automatic defrost.
We suggest you for a better performance to remove of the ice cream show case; make a manual
defrosting and keep the show case off for 12 hours.
THE APPLIANCE IS INTENDED FOR PROFESSIONAL USE.
Uses not allowed
- Food preservation.
- Displaying and/or preserving non-food products (chemicals, pharmaceuticals, etc...).
4.1 COMPOSITION
The appliance is made up from a unique cabinet, onto which all devices necessary to make it a professional
and efficient product for its declared use, are installed.
The appliance is made up from:
• Cooling system
• Condenser unit on board or remote
• Electric plant - Electronic control board
• Insulated monolithic structure in ecological polyurethane
• Swivel drive wheels (linear modules only)
• Internal lighting

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GELATOSHOW 2
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5. NOTES / IMPORTANT NOTES
The contents of this manual are technical in nature and are the property of ISA S.r.l. The reproduction,
disclosure or modification of all or part of its contents without written authorisation is forbidden. Any
infringement will be legally pursued.
The manual and the conformity certificate are an integral part of the equipment and should always
accompany the product in the event of a transfer to a new location or to a new owner. The user is
responsible for the integrity of these documents, for their consultation and during the whole life cycle of
the equipment itself. Keep this manual in a safe place. It should be available for consultation near the
equipment at all times. If lost or destroyed, you can request a copy of the manual from ISA S.r.l. by
specifying the exact model, serial number and year of manufacture. The manual reflects the manufacturing
technology at the time of supply. The manufacturer reserves the right to modify its products in any way it
deems necessary, with no obligation to update manuals and machines relating to previous manufacturing
batches.
This equipment is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities or by persons lacking the necessary experience and knowledge, unless they are
supervised by a person responsible for their safety who has instructed them on how to use the equipment.
Children should be supervised to ensure that they do not play with the equipment. Always refer to this
manual before going ahead with any operation. Before doing any type of work, disconnect the equipment
from the power supply. Any work on electric and electronic parts or cooling system components should
only be carried out by trained personnel in compliance with current laws.
The Manufacturer cannot be held liable for any injury to persons or animals, or damage to the product
itself in the event of:
• Improper use of the equipment or use of the appliance by unqualified or unauthorised personnel
• Failure to comply with current legislation
• Incorrect installation and/or power supply faults
• Failure to observe the instructions contained in this Manual
• Failure to follow the maintenance programme;
• Unauthorised modifications
• Installation of non-original spare parts in the equipment
• Installation and use of the equipment for purposes other than those for which the appliance was
designed and sold
• Tampering with or damage to the power supply cable.
Liability for applying the safety instructions contained in this manual is held by the technical personnel
responsible for the intended use of the equipment, who should ensure that authorised personnel:
• are qualified to carry out the requested activity
• are aware of, and carefully comply with, the instructions contained in this document
• are aware of and apply the general safety standards applicable to the equipment.
The buyer is responsible for training personnel using the appliance on the risks, safety devices and general
health and safety rules required by the laws of the country where the appliance is installed.
Users/operators should be aware of the position of all the controls and how they work, as well as of the
features of the appliance.
They should also read this manual in its entirety.
Maintenance work should be conducted by qualified personnel after the appliance has been properly
prepared.
Danger
Unauthorised tampering or replacement of one or more parts of the appliance, use of accessories
that modify the use of the same and use of spare parts different than those recommended, can lead
to injury.
Danger
Any work conducted on the on the appliance must involve disconnection from the power socket and
in any case, none of the protective elements (grid, casing) should be removed by non-qualified staff.
The appliance should not be operated when these protective elements have been removed.

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STAFF TRAINING
The buyer is responsible for ensuring personnel who will use the appliance and maintenance technical
staff are instructed and trained adequately.
The manufacturer is available for advice, clarifications, etc. so that the operator and technical staff can
use the appliance correctly.
To ensure the operator's safety, appliance devices should be kept in constant working order. This manual
is intended to illustrate the use and maintenance of the appliance. The operator has a responsibility and
duty to carefully observe the instructions contained within it.
Failure to comply with safety standards may result in injury to personnel and damage to the equipment
components and control unit. The user can contact the dealer to request additional information not
contained in this document, or suggest improvements, at any time.
Before the product is delivered to the customer, it is essential that a trained technician checks that
the appliance is operating correctly in order to achieve maximum performance.
INTRODUCTION
ISA S.r.l. uses the best quality materials and their introduction on company premises, storage and use
in production is continuously controlled to ensure the absence of damage, deterioration or malfunction.
All construction elements were designed and built to ensure a high standard of safety and reliability. All
appliances are subjected to a strict testing procedure before delivery. However, please bear in mind that
product performance over time depends on correct use and adequate maintenance. This manual gives
the instructions needed to maintain the aesthetic and functional characteristics of the device over time.
Note
In order to avoid compromising the operation and safety of the equipment, particularly complex
installation and maintenance activities are not documented in this manual and are performed by
specialised technicians from the manufacturer.
The Use and Maintenance manual contains the necessary information for understanding the operational
modes of the equipment and its correct use, in particular: the technical description of the various functional
groups, safety equipment and systems, operation, use of the instruments and the interpretation of any
diagnostic signals, main procedures and information regarding ordinary maintenance procedures. For
correct use of the appliance, the working environment should comply with current health and safety
standards.
The safety requirements, indications, standards and notes illustrated in the various chapters of the
manual are aimed at establishing a code of conduct and a series of obligations to be observed when
performing the various activities, in order to create safe conditions for personnel, the equipment and
the surrounding environment. The safety standards reported in this document are intended for trained,
authorised personnel responsible for:
• Transport
• Installation
• Operation
• Management
• Maintenance
• Cleaning
• De-commissioning
• Disposal
Attention
Reading this manual, albeit in full, is no substitute for adequate user experience. therefore it should
only be considered a useful reminder of the technical features and the main operations to perform.
Warning
Installers and users must read and understand all of the instructions contained herein before performing
any operation on the equipment.

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6. SAFETY
The appliance is equipped with safety devices:
6.1 SAFETY DEVICES INSTALLED
Devices whose operation prevents the occurrence of risk situations in operating conditions (e.g. fuses,
pressure switches, protections, magnet circuit breakers, etc.).
6.2 FIXED GUARDS
Fixed protective devices consist of fixed perimeter shields, which are used to prevent access to the
internal parts of the machine.
Danger
Restarting the appliance after maintenance without having correctly restored the panels is prohibited.
Visual Inspection
You should periodically check the integrity of the fixed panels and their corresponding fasteners,
focusing in particular on the protective panels.
6.3 ELECTRICAL POWER DISCONNECTION
Before conducting any maintenance work on the refrigerated cabinet or part of it, it is necessary to
isolate the power supply.
Danger
Please remember to fully disconnect the refrigerated cabinet from the power supply in the event of
maintenance work during which the operator cannot prevent any accidental closure of the circuit by
other people.
6.4 RESIDUAL RISKS
During design the manufacturer examined all the areas or parts at risk. Therefore, all necessary
precautions have been taken to prevent risks to persons and to the appliance.
Attention
Periodically check that all safety devices are operating correctly.
Do not remove the fixed guards.
Do not introduce objects or tools into the work area.
However, though the appliance is fitted with the aforementioned safety devices, there are still some
risks that cannot be eliminated, but reduced via corrective actions by the final user and correct
operational procedures.
6.5 RISKS DUE TO CONTACT WITH PARTS UNDER STRESS
Risk of breaking or damaging the electrical components of the appliance, with a possible reduction in
safety levels, following a short circuit.
Before connecting the electricity supply, make sure there is no ongoing maintenance work.
Attention
Before making the connection, check that the DC current in the installation point does not exceed
that indicated on the protective switches present in the electric control board. If this is not the case,
the user must provide the appropriate limiting devices.
Any electrical modifications are strictly forbidden in order to prevent additional unforeseen hazards
and risks.

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6.6 FIRE
Danger
In the event of a fire, immediately disconnect the master switch from the main power supply line.
6.7 EXPLOSIVE ATMOSPHERE
The equipment must not be located in an area classified as an explosion risk according to 1999/92/EC
such as:
Zone 0
An area in which there is a permanent, long-lasting or frequently explosive atmosphere made up of a
mixture of air and flammable substances in the form of gases, fumes or steam.
Zone 1
An area in which the formation of an explosive atmosphere, made up of a mixture of air and flammable
substances in the form of gases, fumes or steam is occasionally probable during normal activities.
Zone 20
An area in which there is a permanent, long-lasting or frequently explosive atmosphere in the form of
clouds of combustible dust in the air.
Zone 21
An area in which the formation of an explosive atmosphere in the form of clouds of combustible dust is
occasionally probable during normal activities.
6.8 SLIPPING
Any leaks in the areas surrounding the appliance may cause personnel to slip.
Make sure there are no leaks and always keep the area clean.
6.9 TRIPPING
Generally untidy deposits of material may constitute a tripping hazard and a total or partial obstruction
of emergency exit routes.
Ensure that operating and transit areas and emergency exit routes are free from obstacles in
compliance with current legislation.
6.10 CIRCUIT FAULTS
Due to possible failures, the safety circuits can lose their effectiveness, lowering the level of safety.
Perform periodic checks of the operating conditions of the safety devices.
6.11 WARNING LABELS (if any)
The appliance is fitted with danger, warning and instruction labels, in accordance with the standards
that apply to graphic symbols used on systems and plants.
The notices are located where they are visible.
Attention
Removal of the warning labels from the appliance is absolutely forbidden.
The user must replace the warning labels if they become illegible due to wear.
6.12 EXPLOSION HAZARD
Do not store products that contain combustible gaseous propellants and explosive substances inside
the appliance.

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REFRIGERANT DESCRIPTION
The refrigerant R290 is a gas that is compatible with the environment, but
highly flammable.
Pay close attention during transport, installation and that the destruction not
to damage the refrigerant pipelines.
IN THE EVENT OF DAMAGE:
Keep flames or sources of ignition away from the appliance. Properly ventilate
the premises for a few minutes. Turn the unit off, pull the plug. Inform
customer support service. The more refrigerant containing an appliance, the
greater must be the environment in which there is the unit. In areas too small,
in the event of leakage can form a flammable mixture of air and gas. The
volume of the room where the appliance is installed must be at least
19 m³ for each cooling system present in the room.
WARNING
Maintenance must be performed by qualified personnel that has been to work
with flammable refrigerants.
The refrigerant R600a is a gas that is compatible with the environment, but
highly flammable.
Pay close attention during transport, installation and that the destruction not
to damage the refrigerant pipelines.
IN THE EVENT OF DAMAGE:
Keep flames or sources of ignition away from the appliance. Properly ventilate
the premises for a few minutes. Turn the unit off, pull the plug. Inform
customer support service. The more refrigerant containing an appliance, the
greater must be the environment in which there is the unit. In areas too small,
in the event of leakage can form a flammable mixture of air and gas. The
volume of the room where the appliance is installed must be at least
17 m³ for each cooling system present in the room.
WARNING
Maintenance must be performed by qualified personnel that has been to work
with flammable refrigerants.
The refrigerant R744 is a gas that is compatible with the environment.
Pay close attention during transport, installation and that the destruction not
to damage the refrigerant pipelines.
IN THE EVENT OF DAMAGE:
Keep away from the flame or ignition sources. Properly ventilate the premises
for a few minutes. Turn the unit off, pull the plug. Inform customer support
service.
WARNING
The refrigerant system is High Pressure.
Do not tamper with the system, but call a
specialised and qualified technician before disassembly.
Maintenance must be performed exclusively by
qualified staff.
6.13 REFRIGERANTS (where applicable)

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7. DISPOSAL OF WASTE MATERIAL
During normal operation, the appliance does not generate any environmental contamination. At the
end of its life cycle, or if it is necessary to proceed to permanent decommissioning, we recommend
following the procedures below:
DISPOSAL (User)
The symbol, applied to either the product or its packaging, indicates that the product should not be
considered as normal domestic waste, but should be taken to a waste collection point for the recycling
of electrical and electronic appliances. The correct disposal of this product helps to prevent potential
negative consequences that might derive from inadequate product disposal. For detailed information
about recycling this product, contact your council, your local waste collection service or the store where
you purchased the product.
PROCEDURE FOR DISPOSAL and RECYCLING AT THE END OF APPLIANCE
LIFE SPAN (Authorised Bodies)
• Switch off the equipment and unplug the power supply cable.
• Remove the lamps (if installed). These should be disposed of separately.
• Remove the power units and the electronic cards. These should be disposed of separately.
• Remove all the independent parts (grids, casings, profiles, etc.) and group them according to
shared features in order to access the heat exchangers, pipes, cables, etc. and be careful not to
damage the cooling circuit.
• Remove all mobile parts (doors, sliding doors, glass parts, etc.) and group the various materials
according to their features.
• Check the type of refrigerant on the plate positioned inside the counter; extract the refrigerant and
dispose of it through authorised services.
• Disconnect the evaporator, the condenser, the compressor, the pipes and fans. These are made of
copper, aluminium, steel and plastic and should therefore disposed of separately.
• On removal of all guards and the various components from the frame, separate the different types
of material making up the appliance (plastic, sheet steel, polyurethane, copper, etc) and collect
them separately.
All recyclable materials and waste should be processed and recycled by professionals, in compliance
with the laws in the country in question.
The company responsible for recycling the materials should be registered and certified as a waste
disposal service in accordance with the country in question
Attention
Illegal disposal of the product by the owner will result in administrative sanctions as required by cur-
rent laws.
Disposal of the product should comply with current laws on the disposal of coolant liquids
and mineral oils.
Important
If the crossed wheelie bin sign is not present on the appliance, it means that the disposal of the
product is not the manufacturer's responsibility. In this case, the Regulations regarding the disposal
of waste in force are valid.
Additional information
Further information on the disposal of liquid coolant, oils and other substances is available on the
safety data sheet corresponding to the substance itself.

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8. INSTALLATION
This manual supplies the information necessary for correct unpacking, procedures for
positioning and connection to mains electricity.
8.1 STORAGE AND UNPACKING
The appliance, with or without the packaging, should be carefully stored inside warehouses or in areas
away from the elements and direct sunlight, at a temperature between 00and +40 °C.
The appliance should only be moved by qualified personnel operating forklift trucks, the power of which
should be suited to handling the weight of the product: during said operation
the appliance MUST placed on the special pallet supplied.
Unpack the appliance by removing the screws fixing it to the pallet.
All packaging materials are recyclable and should be disposed of in accordance with local regulations.
Please destroy "plastic" bags to prevent them from becoming hazardous to children (suffocation).
8.2 INSTALLATION - POSITIONING - ENVIRONMENTAL CONDITIONS
Attention
A dry room that can be ventilated is the suitable location for the appliance's installation. There
should be a good air flow around the compressor/condensing unit. Therefore the area around the
unit should not be obstructed by boxes or other objects.
Position the appliance away from heat sources (radiators, stoves of all types, etc.) and away from
the effects of continuous currents of air (e.g. caused by fans, air conditioning vents, etc.). If it is
unavoidable to install near a heat source, use a suitable insulating plate,
Also avoid exposure to direct sunlight; all of this causes the temperature inside the refrigerated
compartment to rise with negative consequences on operation and energy consumption. Do not use
the appliance outdoors and do not leave it exposed to rain.
8.3 ELECTRIC CONNECTION
Attention
Check that the network voltage matches the one displayed on the identification plate of the
appliance, and that the power is adequate.
Check on the socket that the power supply voltage provides rated voltage (±10%) when you start
up the compressor.
The plug should be directly connected to the electrical socket. It is forbidden to connect the plug to
the socket by means of multiple socket extensions or adaptors.
The plant power supply socket must be fitted with a disconnection device from the mains electricity
(dimensioned to the load and in compliance with Standards in force), which guarantees complete
disconnection in category III (3) over-voltage conditions and therefore protects the circuits against
earth faults, overloads and short circuits.
Do not route the electricity cable in passageways.
Attention
Earthing is necessary and mandatory by law.

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OPERATION FREQUENCY
ROUTINE
EXTRAORDINARY
AUTHORISED
PERSONNEL
Cleaning the external surfaces Depending upon Use and Necessity XUser
Cleaning the accessible internal parts
(without the use of tools) Depending upon Use and Necessity XUser
Check power cable,
plugs and sockets Monthly Every 6 months XUser
Check integrity of sealing gaskets Monthly XUser
Cleaning the defrosting water water collection tray Every six months
Depending upon use and necessity XTechnical
Assistance
Condenser cleaning Monthly
Every 6 months XTechnical
Assistance
Control compressor oil level
(if present) Every 6 months XTechnical
Assistance
Air tank draining
(if present) Every 6 months XTechnical
Assistance
Check pneumatic connections
(if present) Every 6 months XTechnical
Assistance
Check the integrity of the chiller system piping Every 6 months XTechnical
Assistance
Inspect cables and internal power connections Every 6 months XTechnical
Assistance
Cleaning condensate drying sponges
(if present) Every 6 months XTechnical
Assistance
Replacing the lamps / LED (if present) XTechnical
Assistance
Control panel replacement (ECU - thermal switch - etc.) XTechnical
Assistance
Power cable, plug and/or socket replacement XTechnical
Assistance
9. MAINTENANCE
The Staff in charge of the appliance must control and respect the expiry dates for maintenance, given in the table
below, calling the authorised Technical After-sales assistance when indicated.
Attention
After every maintenance operation it is mandatory to perform all electric safety tests in compliance
with IEC EN 50106.

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10. FAULTS - TECHNICAL AFTER-SALES ASSISTANCE
If the appliance is not working properly or stops working, before contacting the Customer support centre, check
the following:
FAULT CAUSE SOLUTION AUTHORISED
PERSONNEL
The appliance
is not working Blown protective fuse Previously find the cause of the intervention of the switch, and then re-introduce the new fuse. User
The master switch is open Close the master switch. User
The plug is not inserted Insert the plug. User
Electric black-out If the black-out should be prolonged,
transfer the product into an appropriate cold storage con-
tainer.
User
The internal
temperature
is not low
enough
Evaporator/s obstructed com-
pletely by ice Carry out an additional defrosting cycle. User
The wrong temperature has
been set on the electronic
control board
Set the appropriate temperature. User
The appliance is affected by
draughts or is exposed to
direct or reflected sunlight
Remove any excessive draughts and prevent any direct or
reflected sunlight. User
Insufficient cooling air flow
rate of the
air condenser
Remove anything that may affect air flow inside the con-
densing unit (paper sheets, cardboard, grids with an insuf-
ficient number of holes, etc.).
User
Internal fans at standstill
or with fans damage Contact the Technical Assistance service Technical Assistance
Internal ventilation is too high Contact the Technical Assistance service Technical
Assistance
Low electronic control board
efficiency Contact the Technical Assistance service Replace the electronic control board.
If the control unit is set up especially for must R290
refrigerant, it must only be replaced with an original
replacement from ISA.
Replace the temperature probes only after checking which of
the two is not operating efficiently.
Technical
Assistance
Air condenser
blocked by dust or dirt in
general
Contact the Technical Assistance service.
Clean the condensing unit thoroughly. Technical Assistance
Insufficient refrigerant
load in the cooling system Contact the Technical Assistance service Find the cause behind the lower amounts of coolant and
eliminate it. Top up the coolant. If necessary, empty the
system before topping up.
Technical
Assistance
The compres-
sor does not
start-up or
operates
for a few mo-
ments
No electric power supply
to the appliance Check if there is a power cut. Close the various switches on the power supply line. User
The power supply voltage is
too low Check that the network voltage of the power supply cable is
220V +/- 10%. User
Temperature set too high If the set temperature is higher than that of the air in the
display area, the compressor does not activate itself.
Set a more suitable temperature if the current value is not
low enough
User
The pressure switch (if any)
was activated at maximum
pressure
Contact the Technical Assistance service.
Check the reasons why the pressure switch is operating
at maximum pressure levels, such as: air condensing unit
blocked, condensing unit fan stopped, ambient temperature
too high, pressure switch broken.
Technical
Assistance

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GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
EN
10.1 ALARMS LIST (if present)
ALARM DESCRIPTION OUTPUTS AUTHORISED
PERSONNEL
P1
E0 Broken thermostat probe.
Compressor trip with
“COn” and “COF" parame-
ters
The alarm starts a few seconds after the probe breaks down; it stops a
few seconds after the probe starts working again properly.
We recommend checking the probe connections before replacing it.
Call Technical Assistance.
Technical
Assistance
P2
E1 Broken evaporator probe.
Set time for defrosting The alarm starts a few seconds after the probe breaks down; it stops a few seconds after the probe starts working again properly.
We recommend checking the probe connections before replacing it.
Call Technical Assistance.
Technical
Assistance
HA
HI High temperature alarm The alarm stops automatically on reaching the set temperature.
Check the programming.
Call Technical Assistance.
Technical
Assistance
LA
LO Low temperature alarm The alarm stops automatically on reaching the set temperature.
Check the programming.
Call Technical Assistance.
Technical
Assistance
EA
IA
CB
External alarm The external alarm stops after the digital input is deactivated.
It is restored automatically.
The alarm is linked to the triggering of the pressure switch and/or the
compressor circuit breaker, when present.
Call Technical Assistance.
Technical
Assistance
ETc
RTF Real time clock is broken Reset the clock.
If the alarm persists, replace the instrument.
Call Technical Assistance.
Technical
Assistance
EE Machine parameter error The instrument is damaged. It must be replaced.
Call Technical Assistance. Technical Assistance
EF Operating parameters error The instrument is damaged. It must be replaced.
Call Technical Assistance. Technical Assistance

17
EN
GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
11. TECHNICAL SPECIFICATIONS
Models
120 155 170 190 220 AE 45 AI 45
RV TB RV TB RV TB RV TB RV TB RV TB RV TB
External dimensions (lxd) mm 1110 x 1209 1440 x 1209 1605 x 1209 1770 x 1209 2100 x 1209 1816 x 1209 1845 x 1209
External dimensions (h) 1378
Refrigeration Ventilated
Defrosting Cycle Inversion
Climate class No. 4
Environmental conditions °C / % RH 30 / 55
Product class S
Adjustment
temperature °C -20 / +2
Safety class
(IEC EN 60335-2-89) N° / °C
(environment) 5 / 43 ± 2°C
Refrigerant GWP R404A 3784
Power supply V / ph / Hz 220 / 3 / 60
Electrical absorption UCB
(normal conditions) W / A
3500 / 13 4100 / 15 4100 / 15 5300 / 17.5 5300 / 17.5 4100 / 15 4100 / 15
Electrical absorption UCB
(in defrosting) 3200 / 12 4000 / 14.5 4000 / 14.5 5250 / 17 5250 / 17 4000 / 14.5 4000 / 14.5
Electrical absorption UCR
(normal conditions) W / A
900 / 4.1 1600 / 7.3 1900 / 8.7 2000 / 9.1 2550 / 11.6 750 / 3.1 1160 / 5.3
Electrical absorption UCR
(in defrosting) ///////
Weight (net) UCB Kg 342 404 435 470 526 410 410
Weight (net) UCR 265 350 385 405 476 362 362
UCB: Condensing Unit on Board
UCR: Remote Condensing Unit
COOLING CAPACITY
(W) (kcal/h = W x 0.86)
T (evaporating) °C :-40
120 155 170 190 220 AE 45 AI 45
RV TB RV TB RV TB RV TB RV TB RV TB RV TB
1275 1580 1600 2150 2200 1410 1410

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GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
EN
11.1 INSTALLATION
Attention
It is fundamental to respect the distances indicated (mm) for correct installation of the appliance.
ICE CREAM CONTAINER DISPLAY KIT MODULARITY
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19
EN
GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
11.3 LOAD LIMITS
Attention
It is fundamental that you do not exceed the load limits indicated in order to not alter the correct air
circulation and thus prevent a high product temperature.
11.2 LEVELLING / POSITIONING
Warning
The standard appliance is equipped with height-adjustable feet.
The appliance may be equipped (optional) with rotating wheels to make it easier to move.
After it is positioned, the appliance must be stabilised on the floor by adjusting the feet until they do
not rest on the wheels.
After positioning it is absolutely necessary to level the appliance.
After positioning it is absolutely necessary that the cabinet shall be sealed to the floor.
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OPTIONAL

20
GELATOSHOW 2
USE AND MAINTENANCE MANUAL
428000485237
EN
12. CONTROL PANEL
Attention
The electronic control board is
installed already programmed.
Any changes to the control
board settings can be carried out
exclusively by qualified technical
personnel.
START-UP
At the first start-up and after any period of inactivity longer than 8 hours without power
(with the socket unplugged), you must wait 1 hour and 30 minutes with the refrigerating cabinet
powered (socket plugged), before starting the compressor.
At the first start-up and after a period of inactivity, the electronic control board could signal alarms (HI,
HF, etc.).
The alarm can be silenced by pressing button "8" Set the electronic control board for 1 second.
You can delete the alarm from the control board display be pressing the 1 button HACCP for 5 seconds
after the display has reached the operating temperature (setpoint).