
The receiver does not seem to be working properly:
No beep,vibration or shock
-Make sure the receiver is fully charged.Low charge will cause the receiver to work
inconsistently.
-Follow the instruction,match the receiver to the transmitter.
-Make sure the transmitter battery is good.A low battery will disallow the remote to
emit a strong signal every time.
-Make sure the thumb knob on transmitter is NOT pointing at a ZERO level.
-Make sure the receiver is turned on.If the receiver is turned off,the transmitter will
not be able to send out a signal and the signal icon light will not flash accordingly.
The receiver does not seem to take a charge:
-Make sure the charger had been plug into the main supply tightly,as well as the
charging end had plug into the charging hole tightly,in charging the red LED light
inside receiver should come on.
My dog does not respond when I issue a correction:
-Test the receiver according to the instructions above to make sure each stimulus
is functioning.
-Make sure the correction prongs are positioned properly and that both prongs are
making contact with the dog’s skin and the collar is snug.
-Increase the intensity level of the correction.
Safety Guidance
-It is forbidden to open the shell in case of breakage of the machine or harm the
waterproof feature.Otherwise, it will violate warranty rules.
-In order to guarantee submersible feature,the waterproof rubber charging lid
should be plugged in tightly.
-Only use the supplied adaptor to charge the receiver,otherwise the receiver will
probably be damaged.
-Users are not suggested to touch the shocking prongs,otherwise the receiver will
harm human body in case of shocking operation,for shocking test,please use the
supplied test kit.
-If there has water in the charging hole,please dry it before charge the receiver.
Warranty,Term &Condition,Compliance
We guarantee the original retail purchaser that the iTrainer iT728 Remote Training
System will be free from defects in material and workmanship for a period of one
year from the date of the original retail purchase.Provided that the damage is not
caused by abnormal use or neglect.Warranty does not cover lost parts,cracked
screen,physical damage or water damage.Warranty may include repair or
exchange.After expiration of the warranty,replacements and repairs are available at an
additional repair charge.