Jabra Evolve2 65 User manual

Technology for life’s new rhythm
USER MANUAL
EVOLVE265 FLEX

A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products

© 2023 GN Audio A/S. All rights reserved. Jabra®is a
trademark of GN Audio A/S. The Bluetooth®word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is
under license.
Declaration of Conformity can be found on
www.jabra.com/doc
Made in China
MODEL: HSC190W

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1. Welcome.........................................6
2. Jabra Evolve2 65 Flex overview 7
2.1 Included accessories
2.2 Optional accessories
3. How to wear................................ 10
3.1 Adjusting the headset
3.2 Positioning the microphone boom arm
4. How to charge............................ 12
4.1 Charge using the wireless charging pad
(optional accessory)
4.2 Charge using USB charging cable
4.3 Power saving modes
5. What the LEDs mean ............... 17
6. How to connect.......................... 19
6.1 Connect to computer
6.2 Pair with a smartphone
7. How to use ................................. 21
7.1 Power the headset on/o
7.2 Calls & music
7.3 On-head detection
7.4 Voice Assistant
7.5 Busylights
7.6 Active Noise Cancellation (ANC)

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7.7 HearThroughTM
7.8 Mute/unmute using the microphone boom
arm
7.9 Answer call using the microphone boom arm
7.10 Multiuse
7.11 Multiple call handling
7.12 Audio notifications
7.13 How to reset
8. Software and firmware ............ 38
8.1 Jabra Sound+
8.2 Jabra Direct
8.3 Update firmware
9. Support ........................................ 40
9.1 FAQ
9.2 How to care for your headset

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1. Welcome
Thank you for using the Jabra Evolve2 65 Flex.
We hope you will enjoy it!
Jabra Evolve2 65 Flex features
• Unique fold-and-go design
• Jabra ClearVoice microphone technology
• Hybrid Active Noise Cancellation (ANC)
• Jabra AirComfortTM technology
• Certified for leading virtual meeting
platforms
• Easy to customize, manage and deploy*
• Hideaway boom arm
• Wireless range of up to 30m/100ft
* via free to download Jabra Direct management software (desktop) or
Sound+ app (smartphone)

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2. Jabra Evolve2 65
Flex overview
Left Right
Mute microphone
Voice assistant
Wireless
charging zone
Answer/end call
Microsoft Teams
control*
Busylight &
Microsoft Teams
status LED
Power on/o (2 sec)
Bluetooth pairing (4 sec)
Cycle between
ANC/HearThrough
Volume up
Next track (hold)
Play/pause music
Volume down
Restart track (hold)
*requires Microsoft Teams headset variant

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2.1 Included accessories
Jabra Link 380 USB-C
Bluetooth adapter
Jabra Link 380 USB-A
Bluetooth adapter
USB-A to USB-C
cable
USB-A version
USB-C version
USB-C to USB-C
cable
Carry pouch

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2.2 Optional accessories
Replacement ear cushionsWireless charging pad

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3. How to wear
3.1 Adjusting the headset
Adjust the headband so that the headset fits
your head comfortably.