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  9. Jabra Pro 9470 Mono User manual

Jabra Pro 9470 Mono User manual

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How do I connect my headset with a Polycom IP 320, IP 321, IP
330, IP 331, IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670
or VVX series so I can answer and end calls electronically?
Jabra Pro 9470 Mono
Requirements:
Jabra Pro 9460, Jabra Pro 9465, Jabra Pro 9470, Jabra Go 6470, or Jabra
Motion Office with the latest firmware installed
Jabra Link 14201-17
Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331)
Used in combination with one of the following Polycom desk phones:
SoundPoint IP phones running: SIP software v 3.0 or later, and
BootROM 4.1.0 or later
Polycom IP 321, IP 331 running: SIP software v 3.1.2 rev. C or later
Polycom IP335 running: SIP software v 3.1.2 rev. B or later
VVX series running: SIP software v 3.1.2 rev. B or later, and BootROM
4.1.2 or later
To connect your headset with your desk phone, use the following steps:
1. Plug one end of the EHS adapter into the serial port on the back of your
phone.
2. Plug the other end into the Jabra base socket marked AUX.
3. Connect the RJ-9 connector of the headset to the Jabra base marked
with a phone icon, and connect the other end to the back of the phone
marked with a headset icon (use cord Jabra 8800-00-75 for SoundPoint
IP phone models 320, 321, 330 or 331).
05/04/2021 16:19
https://www.jabra.co.uk/supportpages/jabra-pro-9470/9470-26-904-102/faq/b02403c2-
78e3-4285-87b9-0787e57ad3f3
Page 1 of 9
To configure your headset when connecting to a desk phone for the first
time:
1. Follow the setup guide displayed on your Jabra base until you reach
Desk Phone setup.
2. Tap Guided.
3. Tap Yes.
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Page 2 of 9
4. Tap DHSG.
5. Follow the onscreen guide to complete the installation.
As part of the installation, you can dial into your local Jabra Setup server
which will configure the audio path. Follow the instructions on the display.
05/04/2021 16:19
https://www.jabra.co.uk/supportpages/jabra-pro-9470/9470-26-904-102/faq/b02403c2-
78e3-4285-87b9-0787e57ad3f3
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If your Jabra Setup server is unavailable, contact your local Jabra Support
Team.
To configure your headset when reconfiguring a desk phone or setting up
a desk phone a second time:
1. Tap the tool icon in the top right corner.
2. Tap Phone settings.
05/04/2021 16:19
https://www.jabra.co.uk/supportpages/jabra-pro-9470/9470-26-904-102/faq/b02403c2-
78e3-4285-87b9-0787e57ad3f3
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3. Tap Desk phone.
4. Tap Setup desk phone.
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78e3-4285-87b9-0787e57ad3f3
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5. Tap Confirm.
6. Tap Guided.
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7. Tap Yes.
8. Tap DHSG.
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78e3-4285-87b9-0787e57ad3f3
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9. Follow the onscreen guide to complete the installation.
As part of the installation, you can dial into your local Jabra Setup server
which will configure the audio path. Follow the instructions on the
display. If your Jabra Setup server is unavailable, contact your local Jabra
Support Team.
Note:
All Polycom desk phones that support EHS functionality using the Jabra
Link 14201-17 require a change in the setup of the phone. Ensure you
make the change when the phone is not being used for an active call. Use
the following steps:
1. In the setup menu, navigate to Settings > Basic > Preferences >
Headset > Analog Headset (or Hook switch Mode).
2. Change the default setting Regular Mode to the correct Jabra mode by
selecting Jabra DHSG or Jabra EHS, depending on the firmware version
of the desk phone.
3. Press the Select soft key.
05/04/2021 16:19
https://www.jabra.co.uk/supportpages/jabra-pro-9470/9470-26-904-102/faq/b02403c2-
78e3-4285-87b9-0787e57ad3f3
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After this change, the setup for Polycom SoundPoint desk phones is
complete and ready for use. However, the Polycom VVX series desk
phones will restart, which takes approximately 2 minutes.
05/04/2021 16:19
https://www.jabra.co.uk/supportpages/jabra-pro-9470/9470-26-904-102/faq/b02403c2-
78e3-4285-87b9-0787e57ad3f3
Page 9 of 9