Jabra ENHANCE SELECT 50 User manual

Receiver-In-Ear hearing aids
USER GUIDE
ENHANCE SELECT 50

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £312
Dome/earmold
type
Closed dome
£Small
£Medium
£Large
Open dome
£Small
£Medium
£Large
Power dome
£Small
£Medium
£Large
£Tulip dome £RIEearmold
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
2

Table of Contents
Introduction 5
Your hearing aid 6
Preparing your hearing aids for use 8
Placing your hearing aids in your ears 12
Removing your hearing aids from your ears 16
Using your hearing aids 18
Using a telephone 21
Advanced options 25
Wireless accessories 29
Cleaning and caring for your hearing aids 30
General warnings and precautions 39
Hearing aid expectations 41
Troubleshooting 42
Warning to Hearing Aid Dispensers (US only) 44
Regulatory information 46
Technical specifications 51
Additional information 55
3

4

Introduction
Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you
will fully benefit from them.
NOTE: Read this booklet carefully before you start using your hearing aids.
Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for
impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound
to the eardrum of a hearing impaired person.
For devices including a dome
The dome is intended to be connected to a receiver tube on the hearing aid. The dome is intended to ensure that
the sound outlet of the hearing aid is placed in the ear canal.
This accessory is intended to be used by the same age group as the hearing aid. The accessory is intended to be
used by lay persons.
Introduction 5

Your hearing aid
Zinc-Air battery model (61)
1. Receiver wire
2. Receiver
3. Dome (an open dome is shown)
4. Push button
5. Microphone inlets
6. Battery compartment
7. Model and serial number (in the battery
compartment)
1
3
2
5
6
4
7
6Your hearing aid

Domes and earmolds
Tulip dome Closed dome Open dome Power dome Custom earmold
The closed, open and power domes are available in different sizes. Tulip domes are one size.
Domes are all light gray.
NOTE: Only use domes supplied by the manufacturer.
Your hearing aid 7

Preparing your hearing aids for use
Battery warnings
WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of
your safety and for the environment. Please note:
1. Keep hearing aid batteries away from pets, children and people with cognitive, intellectual or mental
health challenges.
2. Never put a hearing aid battery in your mouth.
3. Never swallow batteries nor place them inside any part of the body, as the battery can cause serious
injuries. If a battery has been swallowed or placed inside any part of the body, seek immediate medical
attention.
4. Do not recharge zinc-air batteries – they may leak or explode.
5. Do not attempt to dispose of batteries by burning them.
6. Used batteries are harmful to the environment. Please dispose of them according to local regulations
or return them to your hearing care professional.
7. Batteries may leak. Remove the battery if you leave the hearing aids unused for longer periods.
8. If the batteries are not inserted correctly, the device will not work and the batteries may build up heat. If
this happens, please remove the batteries.
8Preparing your hearing aids for use

NOTE:
•Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
•To save battery power, turn off your hearing aids when they are not in use.
Inserting the battery into your hearing aid
1. Open the battery door with
your fingernail. Remove the
old battery (if there is one)
2. Remove the packaging and
protective foil from the new
battery. Wait for two
minutes while the battery
activates.
3. Insert the new battery, with the plus (+)
sign correctly positioned, into the
battery compartment door. Do not
insert it directly into the hearing aid.
4. Close the battery door.
NOTE:
•To save battery power, turn off your hearing aids when they are not in use.
Preparing your hearing aids for use 9

•At night, turn off the hearing aids. Open the battery door completely to allow moisture to evaporate and
prolong the hearing aids’ life span.
Low battery warning
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15minutes,
until they are empty and turn off.
NOTE: Keep spare batteries on hand.
Low battery alert when paired with wireless accessories (optional)
NOTE:
Your batteries will drain faster when you use wireless functions like streaming from your smart device or
from your TV with our TV streamer. As the battery power declines, the wireless functions stop working. A
short melody will play every five minutes to let you know that the battery power is low. The table below
shows the functionality with different battery charge levels.
If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your
hearing care professional for a list of low impedance batteries.
10 Preparing your hearing aids for use

Battery level Signal Hearing aid Remote control Streaming
Fully charged P P P
Low
4 even tones
P P x
Depleted
3 even tones and
1 longer tone
Px x
These will work again when you insert a new battery.
Preparing your hearing aids for use 11

Placing your hearing aids in your ears
How to tell left from right
If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right.
Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids.
You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right
indication: blue for left and red for right.
12 Placing your hearing aids in your ears

Inserting the receiver dome into your ear
If your hearing aids have domes, follow these instructions:
1. Hang the hearing aid over the
top of your ear.
2. Hold the receiver wire where it
bends and gently place/push
the receiver dome into your ear
canal.
3. Push the dome far enough into
your ear canal so that the wire
rests against your head. You
can check in a mirror.
NOTE: To avoid whistling, ensure that the wire and dome fit correctly into your ear. If you continue to
experience whistling, check the troubleshooting guide for other possible reasons and solutions.
CAUTION: Never attempt to modify the shape of the receiver wire yourself.
Placing your hearing aids in your ears 13

Sports lock
If you lead an active life, your hearing aids may come loose. To avoid this
situation, your hearing care professional can attach and adjust a sport lock to
the receiver.
To insert a hearing aid with a sport lock:
1. Insert the hearing aid as usual
2. Tuck the sport lock into the bottom part of the indentation above your earlobe.
NOTE: Sport locks may become stiff, brittle, or discolored over time. Contact your hearing care
professional for a replacement.
14 Placing your hearing aids in your ears

Inserting earmolds into your ears
If your hearing aids have earmolds, follow these instructions:
1. Hold the earmold between
your thumb and index finger
and position the sound outlet
into your ear canal.
2. Slide the earmold into your ear with a
gentle, twisting movement. Move the
earmold up and down and press
gently. Opening and closing your
mouth may assist.
3. Place the hearing aid behind
your ear and ensure it is secure.
When properly inserted, your
hearing aids should fit snugly
and comfortably.
NOTE: When inserting an earmold, it may help to pull your ear up and back with the opposite hand.
CAUTION: Never attempt to modify the shape of the hearing aids, earmolds, domes or receiver wires
yourself.
Placing your hearing aids in your ears 15

Removing your hearing aids from your ears
Removing receiver domes from your ears
If your hearing aids have domes, follow these instructions:
1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and
forefinger where it bends and pull the dome out of
your ear canal.
16 Removing your hearing aids from your ears

Removing earmolds from your ears
If your hearing aids have earmolds, follow these instructions:
1. Lift the hearing aid from behind your
ear. Let it hang beside your ear
momentarily
2. Using your thumb and index finger, gently pull the earmold (not
the hearing aid or the wire) loose from your ear. If your earmold
has a removal cord, pull it gently to assist. The removal cord is
a separate line that is additionally attached to the earmold if
requested. Remove the earmold completely by twisting it
gently.
Removing your hearing aids from your ears 17

Using your hearing aids
Turning your hearing aids on and off
Once you have placed the hearing aids on your ears, you can turn them on.
Your hearing aids always start in program1 at the pre-set volume.
To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with
your fingernail).
Smart Start
Smart Start delays the time before your hearing aid turns on after you close the battery door. With this function
activated, you will hear a beep for each second of the delay period (either 5 or 10 seconds).
NOTE: If you do not want to use this function, ask your hearing care professional to deactivate it.
18 Using your hearing aids

The push button
Your hearing aid has a push button. These buttons allow you to use a variety of listening programs. Each
program is suitable for a different situation.
Push button
1. Tap the program button to switch between programs
2. You will then hear one or more beeps. The number of beeps indicates which program you have selected
3. When you turn the hearing aids off and then back on, they always return to the default setting (program one
and preset volume).
It should not be necessary to control the volume manually. However, in addition to controlling listening programs,
the push button provides you with the ability to adjust the amplification to your liking.
Using your hearing aids 19

The push button is designed to change the volume or listening programs of the hearing aid, based on different
ways it is pressed.
If necessary, your hearing care professional can change the default settings for the push button and fill in the
following table with your new settings:
Button action Default setting New setting
Short press up Increases volume
Short press down Decreases volume
Long press up (3 seconds) Changes program
Long press down (3 seconds) Activates streaming
NOTE: If you have two hearing aids with the Synchronized Push Button enabled, program changes to one
hearing aid automatically repeat in the second hearing aid. When you change a program in one hearing
aid, it responds with one or more beeps. The same number of confirmation beeps follows in the second
aid. This function can also be configured to allow one side to control volume increase and the other side to
control volume decrease. The volume changes to one hearing aid are repeated on the other side to keep
the levels the same.
20 Using your hearing aids