Phonak Naida S User manual

UltraPower, SuperPower and CRT
hearing aids
User Guide
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
D-70736 Fellbach-Oeffingen
Germany
www.phonak.com 0459
029-1061-02/V1.00/2011-09/A+W/FO Printed in Switzerland © Phonak AG All rights reserved

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2
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the first time 6
Hazard warnings 6
Information on product safety 8
3. Hearing aid description 10
4. Step-by-step instructions for using
the hearing aid 14
Step 1. Getting to know your hearing aid 14
Step 2. Battery preparation 17
Step 3. Inserting the battery 18
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 20
Step 6. Adjusting the volume control
behind the ear 26
Step 7. Selecting the hearing program
behind the ear 28
Contents
Step 8. Removing the hearing aid 30
Step 9. Turning off the hearing aid 32
Step 10. Changing the battery 33
Step 11. Changing the battery in hearing
aid with a secured battery compartment 34
5. Care and maintenance 38
6. Troubleshooting 42
7. Wireless accessories 44
8. FM systems 45
General information 45
FM system description 46
Design-integrated FM receiver 46
Audio shoe with universal FM receiver 48
9. Service and warranty 52
Local warranty 52
International warranty 52
Warranty limitations 52

3
2
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the first time 6
Hazard warnings 6
Information on product safety 8
3. Hearing aid description 10
4. Step-by-step instructions for using
the hearing aid 14
Step 1. Getting to know your hearing aid 14
Step 2. Battery preparation 17
Step 3. Inserting the battery 18
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 20
Step 6. Adjusting the volume control
behind the ear 26
Step 7. Selecting the hearing program
behind the ear 28
Contents
Step 8. Removing the hearing aid 30
Step 9. Turning off the hearing aid 32
Step 10. Changing the battery 33
Step 11. Changing the battery in hearing
aid with a secured battery compartment 34
5. Care and maintenance 38
6. Troubleshooting 42
7. Wireless accessories 44
8. FM systems 45
General information 45
FM system description 46
Design-integrated FM receiver 46
Audio shoe with universal FM receiver 48
9. Service and warranty 52
Local warranty 52
International warranty 52
Warranty limitations 52

5
1. Welcome
Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid offers
the most modern digital hearing technology currently
available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
0459
10. Compliance information 53
11. Information and explanation of symbols 56
Contents
4

5
1. Welcome
Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid offers
the most modern digital hearing technology currently
available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
0459
10. Compliance information 53
11. Information and explanation of symbols 56
Contents
4

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7
Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
Use only hearing aids that have been specially pro-
grammed for you by your hearing care professional.
Other systems may be ineffective and may, in
certain cases, damage your hearing.
Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
2. Important safety information
Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and pets. If batteries
are swallowed, consult your physician immediately!
If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
Hearing programs in the directional microphone
mode reduce background noises. Please be aware
that warning signals or noises coming from behind,
e. g. cars, are partially or entirely suppressed.
The hearing aid contains small parts which can be
swallowed by children.
External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.

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7
Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
Use only hearing aids that have been specially pro-
grammed for you by your hearing care professional.
Other systems may be ineffective and may, in
certain cases, damage your hearing.
Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
2. Important safety information
Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and pets. If batteries
are swallowed, consult your physician immediately!
If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
Hearing programs in the directional microphone
mode reduce background noises. Please be aware
that warning signals or noises coming from behind,
e. g. cars, are partially or entirely suppressed.
The hearing aid contains small parts which can be
swallowed by children.
External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.

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9
2.2 Information on product safety
Your hearing aid is resistant to water, sweat and
dust under the conditions listed in chapter 5. After
exposure to any of these elements the hearing aid
must be cleaned and dried.
Protect your hearing aid from heat (never leave it
near a window or in the car). Never use a microwave
or other heating devices to dry your hearing aid.
Ask your hearing care professional about suitable
drying methods.
When you are not using your hearing aid, leave
the battery compartment open so that any
moisture can evaporate. Make sure that you always
completely dry your hearing aid after use. Store
the hearing aid in a safe, dry and clean place.
Do not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
Always use new batteries for your hearing aid.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your hearing
aid for a long period of time.
X-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
hearing aid. We recommend that you remove
them before undergoing X-ray procedures and keep
them outside the room.
Do not use your hearing aid in areas where electronic
equipment is prohibited.
2. Important safety information

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9
2.2 Information on product safety
Your hearing aid is resistant to water, sweat and
dust under the conditions listed in chapter 5. After
exposure to any of these elements the hearing aid
must be cleaned and dried.
Protect your hearing aid from heat (never leave it
near a window or in the car). Never use a microwave
or other heating devices to dry your hearing aid.
Ask your hearing care professional about suitable
drying methods.
When you are not using your hearing aid, leave
the battery compartment open so that any
moisture can evaporate. Make sure that you always
completely dry your hearing aid after use. Store
the hearing aid in a safe, dry and clean place.
Do not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
Always use new batteries for your hearing aid.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your hearing
aid for a long period of time.
X-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
hearing aid. We recommend that you remove
them before undergoing X-ray procedures and keep
them outside the room.
Do not use your hearing aid in areas where electronic
equipment is prohibited.
2. Important safety information

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11
UltraPower and SuperPower model
Option A: with classic earmold
aRight or left indicator (right=red, left=blue)
bBattery compartment with ON /OFF switch
cVolume control
dProgram button
eMicrophone input with Wind and Weather Protector
fHook /sound output
gHearing tube
hClassic earmold
The following user instructions describe three hearing
aid models: The UltraPower (UP), SuperPower (SP)
and the Canal Receiver Technology (CRT) hearing aid.
The different hearing aids can be adapted with a variety
of earmolds.
On the following pages use the labeled drawings to
identify the hearing aid and the earmold that you
use.
Your hearing care professional will tell you what size
of battery you need for your hearing aid.
3. Hearing aid description
c
d
e f
g
h
b
a