Jayco PINNACLE User manual

2016 CAMPING TRAILERS
PRINTED ON RECYCLED PAPER
0210677.2016
2016 PINNACLE
TOWABLES

B

THE JAYCO ECOADVANTAGE IS OUR COMPANY’S COMMITMENT
TO PROTECTING THE ENVIRONMENT. Through Jayco’s company-wide
sustainability program, we’re creating better ways to build better RV’s using
IHZHUQDWXUDOUHVRXUFHV$OUHDG\RXULQLWLDWLYHKDVFUHDWHGVLJQL¿FDQWLPSDFW
As of 2014 our company has:
Recycled
Conserved
Saved
We’re proud of our results, and we know those numbers show that a little
initiative can go a long way. The Jayco EcoAdvantage is our way of making
sure endless generations can enjoy the Great Outdoors.
Ɣ7,192 tons of wood
Ɣ2,354 tons of scrap metal
Ɣ1,428 tons of cardboard and paper
Ɣ9,997,400 gallons fo fresh water, enough to meet the
daily needs of 133,293 Americans.
Ɣ34,277 gallons of gas, enough forAmericans to drive
more than 957,600 miles.
ƔEnough electricity to power 1,745 homes for tha
year.
Ɣ60,900 mature trees.
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needs of a community of 44,683 people.
2016 Jayco Pinnacle

TABLE OF CONTENTS
WARRANTY & SERVICE
About This Manual 3
Warranty packet 3
Safety Alerts 3
Reporting Safety Defects 4
Manufacturing Process 5
Options & Equipment 5
Customer Responsibility 5
Change Of Address/Ownership 6
Dealer Responsibility 6
Suggestions For Obtaining Service 6
Customer Relations 7
Jayco Travel Club 8
JayPlus™ Extended Service Contract 8
Jayco Customer First Emergency RoadsideAssistance 8
Obtaining Emergency Warranty Repair 9
Obtaining Service For Separately Warranted Items 9
Obtaining Service at Jayco 10
Parts & Accessories 10
Notice To Jayco Dealers 14
OCCUPANT SAFETY
Secondary Means of Escape (Exit Window) 19
Exit Window Label 19
Fire Safety 20
Fire Extinguisher 21
Smoke Alarm 21
Smoke detector warning label 22
Combination Carbon Monoxide/ Propane Alarm 23
Formaldehyde 27
Extended Or Full Time Usage 27
LPCO Detector 27
Formaldehyde label 27
Cold Weather Usage 28
Condensation 28
PRE-TRAVEL INFORMATION
Tow Vehicle 29
Vehicle Labels 29
Weight Terms 29
Weight and Capacity Labels 30
OCCC Label (yellow) 30
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Tire & Loading Information 30
Loading Your Recreation Vehicle 31
Cargo CarryingAccessory Receiver (If So Equipped) 31
Rear Bumper 32
Fifth Wheel Pin Box (Customer Supplied) 32
Fifth Wheel Landing Gear 33
Fifth Wheel Hitching Procedure 33
Wire Harness/Connector Plug 34
Weighing Your Tow Vehicle & RV 34
7-way trailer plug - Car end, rear view 34
VEHICLE OPERATION
Towing 37
Towing Behind Your RV 38

TABLE OF CONTENTS
RV Brake System 39
Entrance Door Step(s) 40
Entrance Door 40
Keys 40
RV Step 40
Keyless Entry (if so equipped) 41
Rear Vision Camera (If So Equipped) 44
Rear Backup Camera Prep 44
Campsite Hook-Up 45
Leveling the RV 45
Lippert Auto Leveling System (If So Equipped) 45
Stabilizer Jacks 48
Emergency Stopping 48
Emergency Towing 49
Wheel Lugs 49
Tires 51
Changing A Tire 53
Spare Tire Carrier (If So Equipped) 54
Hoist mount spare tire position 54
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Crank access port 54
Bumper mount 55
Fifth Wheel Set Up 56
Patio Awning 56
Operating Power Awnings (If So Equipped) 57
SLIDEOUT SYSTEMS
Electric Slide Room System (If So Equipped) 61
Slideout Systems 62
Slideout overlap-outside 62
Fig. 1-Through Frame Crank Extension w/ pin 68
Fig. 3-Hex Head Crank Extension 68
Fig. 2- Crank Handle 68
Fig. 4-Ratchet 68
ELECTRICAL SYSTEM
The Electrical System 73
In Case Of An Electrical Fire 73
GFCI Receptacle 74
120-volt (50 AMP) AC System (If So Equipped) 74
Testing the Campsite Power Connection 74
50-amp Power Cord (If So Equipped) 75
Connecting The Power Cord 76
Calculating 50 AMP Electrical Load (If So Equipped) 76
120-volt Circuit Breakers 77
Inverter (If so Equpped) 78
Converter 78
12-volt DC System 80
12-volt Fuse Panel 80
12-Volt DC Outlet 80
Auxiliary Battery (Customer Supplied) 81
Battery Disconnect Switch (If So Equipped) 82
Battery Isolator For Your Tow Vehicle (Customer Supplied) 82
Load Center 82
Battery Disconnect Switch 82
Switch appearance may vary by model 82

TABLE OF CONTENTS
Approximate Electrical Load Ratings 83
Typical Load Center Exterior Panel 83
Typical Load Panel w/120 volt Main breaker- 83
Generator 84
Solar Prep (If So Equipped) 86
LED Decorative Light Strips (If So Equipped) 86
Replacing Light Bulbs 86
Command Center 86
Solar Plug 86
Command Center Panel 87
Mounted to wall 87
FUEL & PROPANE SYSTEM
Exhaust Gas Fumes 89
Propane Gas System 89
Propane Leak Test 90
Propane Safety Procedure 90
Propane Gas Container 91
Propane system label 91
Installing Propane Cylinder(s) 94
Main supply hose 94
Two propane cylinders 94
Propane Regulator 96
Using The Propane System 96
Calculating Propane Gas Usage 97
Cooking With Propane Gas 98
Ensure a supply of fresh air (Canada units only) 98
Cooking / comfort heating label 98
Traveling with Propane 99
Re-fueling Warning Label 99
PLUMBING SYSTEM
Plumbing System Maintenance 101
Monitor Panel (If So Equipped) 101
Monitor Panel 101
Command Center Panel 101
Fresh Water System 102
Fresh Water Holding Tank 103
12-Volt Water Pump & Switch 103
Water Pressure Regulator (customer Supplied) 104
Water Pump 104
Uni-Dock Utility Center (If So Equipped) 105
Uni-Doc Utility Center 105
Potable water only label 106
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Filter housing 109
Water Heater 110
Water Heater pilot ignition 111
Anode rod replacement chart 112
3 Valve Water Heater Bypass (If So Equipped) 114
Factory installed water heater bypass 114
Outside Shower (If So Equipped) 115
Faucets 116
Bathroom Tub / Shower 116
Hardware & Sink or Shower Fixtures 117
Draining The Fresh Water System 117

TABLE OF CONTENTS
Exterior fresh water drain 117
Low point drains 117
Sanitizing the Plumbing System 118
Refer to Uni-Dock Utility Center for setting details and color key
118
Winterizing The Plumbing System 121
Black/Grey Water System 124
Winterizing Appliances 126
Black/Grey Water Holding Tanks 129
Black & Grey Tank Drains 129
Black/Grey tank drain & valves 129
Black Tank Flush (Rinsing the Waste Tank) 130
Sewer Tank Flush Inlet on Utility Center 130
Tank Heaters (If So Equipped) 131
Toilet 132
HEATING & COOLING
Air Conditioner 135
Power Roof Vent (If So Equipped) 135
Attic Fan Control 135
Ceiling Fan (If So Equipped) 136
Ducting & Return Air 136
Furnace 136
Fireplace (If So Equipped) 137
APPLIANCES
Microwave 139
Cooktops (If So Equipped) 139
Kitchen Range & Oven (If So Equipped) 141
Gas BBQ Grill (If So Equipped) 142
Bumper mounting bracket 143
Gas Grill & Mounting Bracket 144
Quick Coupler Connection 144
Bracket on Support Rail 144
Electric BBQ Grill (If So Equipped) 145
Electric BBQ Grill 145
Range Hood (If So Equipped) 146
Range Hood Vent 146
Cooking With Propane 147
In Case Of A Grease Fire 147
Refrigerator 147
Cleaning Your Refrigerator 148
Washer/Dryer Prep (If So Equipped) 149
Central Vacuum System (if so equipped) 149
Dryer vent label 149
Rechargeable Vacuum (If So Equipped) 150
Water Heater – See plumbing section 150
ELECTRONICS
Satellite (if so equipped) 151
Television Roof Antenna (if so equipped) 151
Television Power Supply (If So Equipped) 152
Exterior Sliding / Pivoting TV 152
TV Power Supply 152
INTERIOR
Cleaning The Interior 155

TABLE OF CONTENTS
Décor Items 155
Sofa 156
Free-Standing Table & Chairs (If So Equipped) 157
Booth Dinette (If So Equipped) 157
Cabinetry & Tables 158
Pantry or Hutch (If So Equipped) 158
Countertops 158
Interior Wall Panel 159
Flooring 159
ABS Plastics 160
Floor Safe (If So Equipped) 160
EXTERIOR
Cleaning The Exterior 161
Frame 163
E-Z Lube or Super-LubeAxle (If So Equipped) 163
Exterior Roof & Sidewall Vents 164
Windows 164
Exterior ladder (If So Equipped) 164
Sealants 164
Fifth Wheels - Sealant Diagram 165
TRAVEL/CAMPING/STORAGE CHECKLISTS
RV Start-Up 167
Ready To Leave & Maintenance Checklist 167
RV Storage 169
ADDITIONAL INFORMATION
Featured Components Quick Reference Chart 171
Vehicle Maintenance Record 172

1
WARNING: Read all instructions in this manual and component
manufacturer supplied information before using your RV.
This manual has been provided by Jayco for the sole purpose of providing instructions
concerning the operation and maintenance of this vehicle and its components. Nothing in
this manual creates any warranty, either expressed or implied. The only warranty offered by
Jayco is as set forth in the limited warranty applicable to this vehicle.
The owner’s failure to provide required service and/or maintenance could result in the loss
of warranty. The owner should review the Jayco limited warranty and the limited warranties
WKDWDSSO\WRVSHFL¿FFRPSRQHQWVWKDWDUHRIIHUHGZLWKWKLVYHKLFOH
Instructions are included in the manual for operating various components which are optional
on some vehicles or may not be available on your particular model. “If so equipped” does
not indicate or imply that the component(s) or option(s) were at any time available,
RU FDQ EH UHWUR¿WWHG WR \RXU PRGHO  In addition, the owner should refer to individual
manufacturer’s operating instructions contained in the owner’s packet.
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WARRANTY & SERVICE
ABOUT THIS MANUAL
This manual is a guide to operation of the features, equipment and controls in your recreation
vehicle. Our recreation vehicles are available in several sizes and models, so accessories and
components may differ. Some equipment described in this manual may not apply to your
UHFUHDWLRQYHKLFOH,I\RX¿QGFRPSRQHQWVYDU\VLJQL¿FDQWO\IURPZKDWLVGHVFULEHGSOHDVH
contact your dealer to ensure you have the correct information. Nothing in this manual
creates any warranty, either expressed or implied.
This Owner’s Manual and Warranty Packet are to be considered permanent components of
the vehicle. Keep them in your recreation vehicle at all times for personal reference. If the
recreation vehicle is sold, they should remain with the vehicle for the next owner. Nothing
in this manual creates any warranty, either expressed or implied, nor does it cover every
possible detail of equipment, standard or option, installed on or in your recreation vehicle.
,QIRUPDWLRQLOOXVWUDWLRQVDQGVSHFL¿FDWLRQVLQWKLVPDQXDOUHÀHFWWKHPRVWFXUUHQWDYDLODEOH
at the time of publication approval, are subject to change and not intended to indicate actual
size.
WARRANTY PACKET
There are components that are excluded from the vehicle warranty, or are warranted
separately by their own individual manufacturer’s limited warranty. The Warranty Packet
contains these component manufacturer supplied manuals or information sheets, warranty
cards and/or registrations. Consult this information for questions regarding operating,
maintenance, servicing instructions and warranty coverage. It is important you complete
and mail warranty cards and registrations within the prescribed time limits to avoid loss of
warranty coverage.
SAFETY ALERTS
Throughout this manual, certain items are labeled NOTE, CAUTION, WARNING, and
DANGER. These terms will alert you to precautions that can involve risk to your vehicle
or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations require
many of the instructions listed. Always use the appropriate safety gear when servicing
or maintaining your recreation vehicle. Please call your dealer or our customer service
representatives if you are unsure how to proceed.
These signal words indicate precautions and potential situations, which if not avoided, may
result in personal injury, property damage, or damage to your recreation vehicle. These
precautions are listed in the appropriate areas in this Owner’s Manual, and in the information
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Read and follow them carefully.
Congratulations! Thank you for selecting a Jayco recreation vehicle. We are excited to
welcome you to our growing RV family. Jayco is the largest privately held manufacturer
of recreation vehicles in the world. We are committed to being the most respected name in
RVs. We invite you to drop by our Visitors Center located in Middlebury, Indiana. To book
a group tour or check our scheduled factory tour times (free admission, closed holidays)
please call 1-800-RV-JAYCO.
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WARRANTY & SERVICE
Indicates a potentially hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe practices.
%#76+10
Indicates an imminently hazardous situation that, if not avoided, will result in
death or serious injury. This alert information is limited to the most extreme
situations.
&#0)'4
Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.
9#40+0)
NOTE: Gives helpful information.
Indicates a potential situation that,if not avoided, may result in property
damage or damage to your motor home.
016+%'
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
REPORTING SAFETY DEFECTS
In the United States
If you believe that your recreation vehicle has an alleged defect that could cause a crash or
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Administration (NHTSA) and Jayco.
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a safety defect exists in a group of vehicles it may order a recall and remedy campaign.
However, NHTSAcannot become involved in individual problems between you, your dealer
or Jayco. For additional information, please refer to the NHTSA website at www.safercar.
gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888- 327-4236

5
WARRANTY & SERVICE
MANUFACTURING PROCESS
Jayco recreation vehicles are manufactured for use as temporary living
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bylaws of the Recreation Vehicle Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time residence or
for commercial use. Commercial use means using the recreation vehicle
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for lease or rental purposes.
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notice and without incurring any obligation whatsoever. Recreation vehicles built for sale in
Canada may differ to conform to Canadian Codes.
and a NHTSArepresentative will record your complaint information (TTY: 1-800-424-9153
or 1-202-484-5238).
To contact NHTSA by mail:
2I¿FHRI'HIHFWV,QYHVWLJDWLRQV&5'
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada
If you believe your recreation vehicle has an alleged safety defect, you should contact
Transport Canada and Jayco. Transport Canada prefers to be called instead of posted mail
RUHPDLODVLWHQDEOHVWKHLULQYHVWLJDWRUVWRFRQ¿UPWKDW\RXULQIRUPDWLRQLVFRUUHFWDQGWR
answer your questions accurately. For additional information, please refer to the Transport
Canada website at www.tc.gc.ca.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask
to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
OPTIONS & EQUIPMENT
The Jayco recreation vehicle is available in several sizes and models, so accessories and
components may differ slightly between models. Some equipment described in this manual
may not apply to your vehicle.
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notice, and to make additions or improvements without incurring any obligations upon itself
to install these changes on its products previously manufactured. Recreation vehicles built
for sale in Canada may differ to conform to Canadian Codes.
CUSTOMER RESPONSIBILITY
It is important you read and understand all instructions and precautions before operating the
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WARRANTY & SERVICE
CHANGE OFADDRESS/OWNERSHIP
Please notify Jayco Customer Service as soon as possible of a change of address by writing
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located in this manual and mail it to Jayco Customer Service along with documentation
showing proof of ownership. Please include your current vehicle mileage (motorized only).
DEALER RESPONSIBILITY
At the time of sale of the new recreation vehicle, your Jayco dealer is expected to:
Deliver your recreation vehicle in the best condition possible. Your recreation vehicle
must pass the dealer’s pre-delivery inspection (PDI), including all systems tests.
Provide orientation of the recreation vehicle, its systems, components and operation.
Request that you read all warranty information and explain any provision not clearly
understood.
Ensure you receive the Warranty Packet. Your dealer can assist you in completing the
OEM warranty cards or registrations, and locate any required component model or
serial numbers.
Complete and return the “Warranty Registration and Customer Delivery Form” to
Jayco within 10 days of delivery to activate the applicable warranty coverage.
The Limited Warranty is activated only after Jayco receives a signed and dated “Warranty
Registration and Customer Delivery Form” from your dealer.
SUGGESTIONS FOR OBTAINING SERVICE
To helpensureyour dealer providesthe level ofserviceyou expect,hereare some suggestions
we would like to make:
Contact your dealer at once… Do not wait until you are ready to use your RV. Your dealer
may not be able to service it immediately and/or the repair may require parts be ordered. The
dealer’s service department is busiest on Mondays, Fridays and before the holidays.
Prepare for the appointment… If you are having warranty work performed, be sure to
have the right papers with you. Take your warranty folder and have your vehicle information
available. All work to be performed may not be covered by the warranty. Discuss additional
charges with the service personnel.
Prepare a list… 3URYLGH\RXUGHDOHUZLWKDZULWWHQOLVWRIVSHFL¿FUHSDLUVQHHGHG,WLV
important that you provide any vehicle repair history to the dealer’s service personnel.
recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly
read this Owner’s Manual, as well as the information contained in your Warranty Packet.
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the applicable warranties. There are components that are excluded
or warranted separately by their individual manufacturer’s limited warranty (refer to the
Warranty Packet).
As the owner of the recreation vehicle, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not covered
by warranty. It is your responsibility and obligation to return your recreation vehicle to your
dealer for warranty service repair.

7
WARRANTY & SERVICE
CUSTOMER RELATIONS
Jayco has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Jayco, we have asked your
dealer’s service management to make the contact on your behalf. This is why you should
DOZD\VWDONWR\RXUGHDOHU¶VVHUYLFHPDQDJHPHQW¿UVW
Mailing address Shipping address
Jayco, Inc. Jayco, Inc.
Customer Service Customer Service
P.O. Box 460 100 Bontrager Drive
903 S. Main Street Bldg 42 Door 4220
Middlebury IN 46540 Middlebury IN 46540
NOTE: Please provide the following information when contacting us
for assistance:
ŽCustomer name and current location.
ŽPhone number where you can be reached.
Ž GLJLWFKDVVLV9HKLFOH,GHQWL¿FDWLRQ1XPEHU9,1RUGLJLW
 6HULDO1XPEHU
ŽThe current vehicle mileage.
ŽYour date of purchase.
ŽIf applicable, the component description, serial number and
model number.
ŽAdetailed description of the concern.
ŽThe name of your selling dealer.
ŽIf different from above, the contact information for the RV repair
facility you are contacting Jayco to discuss.
Keep a maintenance log of your vehicle’s service history. This can often provide a clue to
the current issue.
Be reasonable with your requests… If you leave a list with several items and you need
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personnel and list your items in order of priority. This may include making a second
appointment for work not completed or parts that the dealer may need to order.
Don’t expect to look over the technician’s shoulder… Please don’t be offended if you are
told you cannot watch the work being done. Some insurance requirements forbid admission
of customers to the service area.
Inspect the work performed… Finally, check out the service or repair job when you pick
up your vehicle. Notify the dealer’s service personnel immediately of any dissatisfaction.
If you cannot return the vehicle immediately for repair, make an appointment as soon as
possible.
3OHDVHEHDZDUHWKDWDOOVHUYLFHVKRSVUHTXLUHQRWL¿FDWLRQRIDQ\LVVXHVZLWKWKHLUUHSDLUV
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Phone (toll-free) [phone]
Phone (local) [phone]
Fax (toll-free) [phone]
Brochure request [email protected]
Parts email [email protected]
Service email [email protected]
Website www.Jayco.com
An important note about alterations and warranties
Installations or alterations to the original equipment vehicle as distributed by Jayco are not
covered by the Jayco Limited Warranty. The special body company, assembler, equipment
LQVWDOOHURUXS¿WWHULVVROHO\UHVSRQVLEOHIRUZDUUDQWLHVRQWKHERG\RUHTXLSPHQWDQGDQ\
alterations (or any effect of the alterations) to any of the parts, components, systems or
assemblies installed by Jayco. Jayco is not responsible for the safety or quality of design
features, materials or workmanship of any alterations by such suppliers.
JAYCO TRAVEL CLUB
All owners of Jayco recreation vehicles are eligible for
membership in the Jayco Travel Club. The club promotes
family camping and the active use of your RV with others who
have similar interests in the RV lifestyle.
One “International Rally” is held each year in various locations around the United States
and Canada. In addition, the club offers a variety of local and regional activities throughout
the year.
%\EHORQJLQJWRWKH-D\FR7UDYHO&OXE\RXZLOO¿QGQHZZD\VWRHQMR\\RXU59DQGPDNH
friends all across the country.
For more information, please visit www.Jaycorvclub.com or call 1-800-262-5178.
JAYPLUS™ EXTENDED SERVICE CONTRACT
Don’t let unexpected repair costs keep you from traveling
toward your dreams. Protect yourself with a JayPlus™
Extended Service Agreement. For more information, contact your dealer or call 1-800-527-
3426.
Your dealer can help you obtain a JayPlus™ insurance quote from GMAC Insurance or call
1-877-484-2261 (Savings Code: GL 2A).
JAYCO CUSTOMER FIRST EMERGENCY ROADSIDE ASSISTANCE
Jayco has teamed up with Coach Net, the largest RV emergency road service in the country
to give you 24 hour, 7 days a week assistance in obtaining dependable service when and
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the date of purchase (certain restrictions apply*).
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by contacting Coach Net to discuss any applicable terms and rates for this independently
continued coverage at 1-877-801-0333.
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please refer to your 0HPEHU%HQH¿W*XLGH which will be mailed 6-8 weeks from the date the
completed Warranty Registration and Customer Delivery Form is received by Jayco, or by
contacting Coach-Net (www.coach-net.com) at 1-877-801-0333.

9
WARRANTY & SERVICE
OBTAINING EMERGENCY WARRANTY REPAIR
Aroadside emergency can happen at any time, whether your recreation vehicle is new or old.
If you are traveling, using the following guidelines can help get you back on the road faster.
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dealer in your area. Contact them for an appointment; they will handle all warranty
repair billing and returned parts for you.
2. If you cannot locate an authorized Jayco dealer near you, ask the campground staff for
referrals or check the local telephone yellow pages. Or contact Jayco Customer Service
or your selling dealer for assistance in locating a repair facility.
a. Contact the RV repair facility to discuss your situation and make an appointment.
Ask how their billing will be handled. They may choose to bill Jayco directly;
otherwise, you are expected to pay them.
b. Have the RV repair facility inspect your RV. Either they or you must call Jayco
Customer Service to discuss applicable warranty coverage prior to any repair
work being performed.
c. Jayco Customer Service will issue an authorization number upon warranty repair
approval and advise if any original parts need to be returned.
d. Once Jayco Customer Service has issued an authorization number, the RV repair
facility may begin actual repair to your RV.
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with the repair before you pay or leave the premises.
f. For reimbursement, either you or the RV repair facility must send a copy of your
itemized repair bill and all requested return parts by UPS (regular ground, freight
pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone
number, RV 17-digitVIN and authorization number. If returning parts, include a copy
of your return freight bill.
Obtaining weekend or after business hours repair assistance
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance.
If your dealer is closed, check with the campground staff or telephone yellow pages for an
RV repair facility. Have the item repaired and contact Jayco Customer Service immediately
the following business day.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or
failure to return requested original parts may result in loss of reimbursements and/or loss of
warranty.
OBTAINING SERVICE FOR SEPARATELY WARRANTED ITEMS
Your selling dealer is responsible for servicing your recreation vehicle before delivery,
and has an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized service
centers for those OEMs whose products are warranted separately and excluded from the
Limited Warranty.
*To qualify for coverage, your RV must be eligible as set forth under the terms of the
applicable “Limited Warranty” offered by Jayco.
Table
of
Contents
Table of Contents
Maintenance
Record
Maintenance Record

10
WARRANTY & SERVICE
OBTAINING SERVICE AT JAYCO
Should your RV be in need of service, and your dealer recommend that the repairs be made
at the Jayco Factory Service Center, your RV may be returned to us with the following
guidelines*:
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dropping off your RV at the Jayco Factory Service Center.
The holding tanks must be emptied and rinsed. We have a dumping station available
for customer use.
The propane system and all electrical systems must be shut down and turned off.We are
not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure your RV is winterized.
Unless prior approval has been obtained from the Jayco Factory Service Center, all
personal items must be removed from the area where you are requesting service repair
and the refrigerator emptied. We are not responsible for loss of food items.
All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly
*Jayco Customer Service occasionally utilizes local independent repair facilities. Your
RV may be referred to or repaired by one of these local repair facilities.
PARTS & ACCESSORIES
Contact your independent Jayco dealer for assistance in obtaining replacement parts or
accessories. Jayco does not sell parts retail direct or to non-authorized dealers. If the original
part is no longer available, Jayco makes every effort to provide an appropriate substitute.
TOWABLE LIMITED WARRANTY
WHAT AND WHO IS COVERED
The Jayco warranty covers this recreational vehicle (“RV”), when used only for
its intended purpose of recreational travel and camping, for two (2) years. It covers RV’s
that are sold in, and remain in, the United States, U.S. Territories and Canada, only. The
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an independent, authorized dealer of Jayco, or, if the dealer places the vehicle in service
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substantial defect in material or workmanship, attributable to Jayco, is found to exist during
the warranty period, it will be repaired or replaced, at Jayco’s option, without charge to the
RV owner, in accordance with the terms, conditions and limitations of this limited warranty.
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limitations within this warranty are applicable to the original owner of the RV only. Jayco’s
limited warranty only covers substantial defects in materials, components, or parts of the RV
attributable to Jayco. It does not replace, modify, or apply to the warranties provided by the
manufacturers that supply the products used by Jayco to assemble the RV, like the frame.
You may contact an independent, authorized dealer for details.
Jayco’s obligation to repair or replace defective materials or workmanship is the
sole obligation of Jayco under this limited warranty. Jayco reserves the right to use new
or remanufactured parts of similar quality to complete any work, and to make parts and
design changes from time to time without notice to anyone. Jayco reserves the right to