Johnson Controls CK722 User manual

Network Utility Tool
(NUT)
CK722
Network Controller
March, 2016
24-10239-30 Revision D

CK722
Network Controller
Network Utility Tool
(NUT)
March, 2016
24-10239-30 Revision D
Security Solutions
[phone]
www.johnsoncontrols.com

Copyright 2016
Johnson Controls, Inc.
All Rights Reserved
No part of this document may be reproduced without the prior permission of Johnson Controls, Inc.

Technical Support
For factory technical support, Johnson Controls authorized field technicians or authorized dealer
representatives can contact Global Security Solutions Technical Support by phone at
[phone] or [phone], or by email at [email protected].
They can also call the Field Support Center at [phone] or [phone] and use options
6, 1, 7.
End users and customers should contact their local Johnson Controls branch or authorized dealer
for any of their support needs (technical support, maintenance contracts, on-site field support,
P2000 Software Service Agreements, Service Partnerships, and so on). Visit
http://www.johnsoncontrols.com/location-finder to find your local Johnson Controls office.
For material returns contact the branch if the material was purchased through a Johnson Controls
branch or through the Product Sales Operations Team, if ordered through the Advanced Order
Management System (AOMS) and follow the RMA process; or contact the authorized dealer
representative where the material was purchased directly.
Acknowledgment
Cardkey P2000, BadgeMaster, and Metasys are trademarks of Johnson Controls, Inc.
All other company and product names are trademarks or registered trademarks of their
respective owners.
If this document is translated from the original English version by Johnson Controls, Inc., all
reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc.
shall not be liable for any translation errors contained herein or for incidental or consequential
damages in connection with the furnishing or use of this translated material.
Due to continuous development of our products, the information in this document is subject to
change without notice. Johnson Controls, Inc. shall not be liable for errors contained herein or
for incidental or consequential damages in connection with furnishing or use of this material.
Contents of this publication may be preliminary and/or may be changed at any time without any
obligation to notify anyone of such revision or change, and shall not be regarded as a warranty.

TABLE OF CONTENTS
24-10239-30 Rev. D v
This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2016 Johnson Controls, Inc.
Chapter 1: Introduction
Chapter Summaries ................................................................................................................................. 1-2
Manual Conventions ................................................................................................................................ 1-2
Key Terms................................................................................................................................................ 1-2
System Requirements.............................................................................................................................. 1-2
Java Technology Requirements....................................................................................................... 1-3
Media Access Control (MAC) Address............................................................................................. 1-4
Terminal Emulation Software (Optional) .......................................................................................... 1-5
Host Name Restrictions ................................................................................................................... 1-5
Cable Wiring..................................................................................................................................... 1-6
Ethernet Straight-through Cable .............................................................................................. 1-6
Null Modem Cable.................................................................................................................... 1-7
Chapter 2: Installation
Installation Overview................................................................................................................................ 2-1
Preparing the Computer........................................................................................................................... 2-1
Connecting the Computer to the CK722 .......................................................................................... 2-1
Verifying Network Settings............................................................................................................... 2-2
Installing the Network Utility Tool..................................................................................................... 2-3
Configuring Tera Term Pro (Optional) ..................................................................................................... 2-5
Installing the CK722 OS and Firmware.................................................................................................... 2-6
Copying the Disk Image Files .......................................................................................................... 2-6
Adding CK722 Targets..................................................................................................................... 2-7
Uploading the Disk Image Files ....................................................................................................... 2-9
Downloading the CK722 Database (P2000 SCT).................................................................................. 2-12
Troubleshooting ..................................................................................................................................... 2-13

Table of Contents CK722 Network Utility Tool
vi 24-10239-30 Rev. D
This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2016 Johnson Controls, Inc.

24-10239-30 Rev. D 1-1
Chapter 1
This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2016 Johnson Controls, Inc.
INTRODUCTION
The CK722 Network Utility Tool (NUT) is a troubleshooting tool that allows you to restore
functionality to the CK722 network controller in the event of device failure, and upgrade the
controller’s operating system, by deleting the data from the unit and re-installing the
controller’s operating system (OS) and firmware. Once you re-install the firmware and OS,
the controller’s configuration settings will be re-initialized with the factory default settings.
Downloading the CK722 object database from the P2000AE SCT returns the controller’s
settings to their desired configuration.
This document describes how to use the Network Utility Tool (NUT) to install the CK722
controller’s OS and firmware.
IMPORTANT
The Network Utility Tool should only be used on new CK722 controllers,
when the CK722 is unresponsive and requires drastic measures to get the
unit up and running, or when you need to update the controller’s operating
system. Do not use the Network Utility Tool to update the CK722 firmware
if the unit is functioning properly and does not require an operating system
update.
To update the firmware for a properly functioning controller, use the P2000
Host software’s firmware update feature. Refer to the P2000AE Software
User Manual for details.
Using the Network Utility Tool to install the CK722 OS and firmware can take 15 minutes,
plus any setup and breakdown time.
NOTES
If you remove power from the CK722 before the device has completed the
initial reboot, the CK722 may either begin a new reboot sequence or require a
new image update altogether.
The screen captures shown in this manual may differ slightly, depending on
the software version you are using.
The terms P2000 and P2000AE are used interchangeably throughout this
manual.

Introduction CK722 Network Utility Tool
1-2 24-10239-30 Rev. D
This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2016 Johnson Controls, Inc.
CHAPTER SUMMARIES
Chapter 1: Introduction provides an overview of the Network Utility Tool, including
a list of the hardware and software required to use the tool.
Chapter 2: Installation describes how to use the Network Utility Tool to install the
CK722 OS and firmware.
MANUAL CONVENTIONS
The following items are used throughout this manual to indicate special circumstances,
exceptions, important points regarding the equipment or personal safety, or to emphasize a
particular point.
NOTE
Notes indicate important points or exceptions to the information provided in
the main text.
IMPORTANT
Important messages remind you that certain actions, if not performed
exactly as stated, may cause damage to equipment or make your system
non-operational.
KEY TERMS
CK722 Disk Image – A CK722 disk image is a collection of all the software files needed for the
installation of the controller’s OS and firmware.
Network Utility Tool (NUT) – The Network Utility Tool is a software utility used to reload the
disk image into a CK722 controller.
SYSTEM REQUIREMENTS
The CK722 disk image must be installed on a standalone computer networked with the
CK722 controller (see Figure 2-1 on page 2-2). The following hardware and software are
required to install the CK722 disk image:
Computer running Microsoft® Windows Server® 2003, Windows XP®
Professional, or Windows® 2000 Professional