www.joy-it.net
Pascalstr. 8 47506 Neukirchen-Vluyn
PR
10. ADDITIONAL INFORMATION
Our information and take-back obligations under the Electrical
and Electronic Equipment Act (ElektroG)
Symbol on electrical and electronic equipment:
This crossed-out dustbin means that electrical and electronic appliances
do not belong in the household waste. You must return the old appli-
ances to a collection point. Before handing over waste batteries and ac-
cumulators that are not en-closed by waste equipment must be separa-
ted from it.
Return options:
As an end user, you can return your old device (which essentially fulfils
the same function as the new device purchased from us) free of charge
for disposal when you purchase a new device. Small appliances with no
external dimensions greater than 25 cm can be disposed of in normal
household quantities independently of the pur-chase of a new appliance.
Possibility return to our company location during the opening hours:
SIMAC Electronics GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn
Possibility return in your area:
We will send you a parcel stamp with which you can return the device to us
free of charge. Please contact us by email at Service@joy-it.net or by tele-
phone.
Packaging information:
If you do not have suitable packaging material or do not wish to use your
own, please contact us and we will send you suitable packaging.
11. SUPPORT
We are also there for you aer the purchase. If any questions remain or
problems arise, we are also available to assist you via email, phone and
ticket support system.
E-Mail: service@joy-it.net
Ticket-System: http://support.joy-it.net
Phone: +49 (0)2845 9360 – 50 (10 - 17 Uhr)
For more information, visit our website:
www.joy-it.net
Published: 07.03.2022
www.joy-it.net
SIMAC Electronics GmbH
Pascalstr. 8, 47506 Neukirchen-Vluyn