
6. SUPPORT
We are also there for you aer your purchase. If any questions remain open
or problems arise, we are also available by e-mail, telephone and ticket
support system.
E-Mail: service@joy-it.net
Ticket-System: http://support.joy-it.net
Phone: +49 (0)2845 98469 – 66 (10 - 17 clock)
For more information visit our website:
www.joy-it.net
www.joy-it.net
Simac Electronics Handel GmbH
Pascalstr. 8 47506 Neukirchen-Vluyn
Published: 26.03.2020
4. ADDITIONAL INFORMATION
Our informaon and take-back obligaons according to the
german electronic Law (ElektroG)
Symbol on electrial and electronic products:
This crossed-out bin means that electrical and electronic products do not
belong into the household waste. You must hand over your old appliance to
a registraon place. Before you can hand over the old appliance, you must
remove used baeries and replacement baeries which are not enclosed by
the device.
Return Opons:
As the end user, you can hand over your old appliance (which has essenally
the same funcons as the new one bought with us) free of charge for disposal
with the purchase of a new device. Small devices, which do not have outer
dimensions bigger than 25 cm can be handed in for disposal independently of
the purchase of a new product in normal household quanes
Possibility of return at our company locaon during our opening hours:
SIMAC Electronics GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn
Possibility of return nearby:
We will send you a parcel stamp with which you can send us your old
appliance free of charge. For this possibility, please contact us via e-mail at
Informaon about package:
Please package your old appliance safe for transport. Should you not have
suitable packaging material or you do not want to use your own material, you
can contact us and we will send you an appropriate package.