
8. SUPPORT
We are also there for you aer your purchase. If any
questions remain open or problems arise, we are avai-
lable by e-mail, telephone and ticket support system.
Email: service@joy-it.net
Ticket-System: http://support.joy-it.net
Telephone: +49 (0)2845 98469 – 66 (10 - 17 clock)
For more information visit our website:
www.joy-it.net
www.joy-it.net
Simac Electronics GmbH
Pascalstr. 8, 47506 Neukirchen-Vluyn
1
(which essentially serves for the same function as the
new one bought with us) free of charge for disposal
at purchase of the new device. Small devices which
do not have outer dimensions bigger than 25 cm, can
be handed over for disposal in normal household
quantities independently of the purchase of a new
device.
-Optionofreturnatourcompanysiteduringour
openinghours:
Simac E. H. GmbH, Pascalstr. 8, D-47506 Neukirchen-
Vluyn
-Optionofreturnnearby:
We will send you a parcel stamp with which you can
send us your old device free of charge. For using this,
please contact us via e-mail at pickup@joy-it.net or
via telephone at 02845 93 60 -23.