JOYCE WELL 3190 User manual

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
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WELL 3190 short install manual:
Content
1. BEFORE USING THE PHONE ................................................................................................................ 2
1-1.PACKAGE CONTENTS .......................................................................................................................... 2
1-2.INSTALLATION .................................................................................................................................... 2
CONNECTING NETWORK AND POWER SUPPLY ......................................................................................... 2
CONNECTING HANDSET AND HEADSET(OPTIONAL) ................................................................................. 2
ASSEMBLY BASE AND BRACKETS .............................................................................................................. 2
2. PHONE OPERATIONS ............................................................................................................................ 3
2-1. TO MAKE A CALL ............................................................................................................................... 3
2-2. PHONEBOOK MANAGEMENT ............................................................................................................ 3
2-3. HOLD, MUTE AND VOLUME AD USTMENT ........................................................................................ 4
2-4. RE ECT A CALL ................................................................................................................................... 4
2-5. CALL TRANSFER ................................................................................................................................. 4
2-6. THREE PARTY CONFERENCE ............................................................................................................... 4
2-7. CALL FORWARD ................................................................................................................................ 5
3. CONFIGURATION THROUGH PHONE INTERFACE ................................................................................... 5
3-1. DISPLAY CONTRAST ........................................................................................................................... 5
3-2. BACKLIGHT INTENSITY ...................................................................................................................... 5
3-3. RING TYPE ......................................................................................................................................... 5
3-4. LCD DISPLAY LANGUAGE ................................................................................................................... 5
4. QUICK START FOR WEB CONFIGURATION ............................................................................................. 5
4-1. LOGON WEB ...................................................................................................................................... 6
4-2. VOIP SETTINGS .................................................................................................................................. 6
5. RESET YOUR PHONE ............................................................................................................................. 6

1. Before Using the Phone
1-1.Package Contents
1-2.Installation
Connecting Network and Power Supply
Connect WAN port of 3190IB to router. Connect LAN port of the phone to your PC with Ethernet cable
Plug in attached power adapter to the phone’s power jack -- ”DC”.
Connecting Handset and Headset(optional)
Connect the handset to the phone with attached coiled cord through handset jacks(one jack on the back of the phone and another on the
handset)
Connect headset to the headset jack on the back of the phone(Optional. Only if you have a headset and need to use it).
Assembly Base and Brackets
You could choose one of below two ways to install 3190IB VoIP phone
Desktop installation
Assembly table bracket to base unit as shown below
Wall Mounting Installation
To install the phone on the wall, you need to put two pothooks on the wall first. Then assemble two wall mount brackets to the phone. In
this way, the phone could be hung on the wall. The two supporting frames could balance the bottom of the phone

.
Assembly the wedge
The wedge could be inserted as below two ways
Insert with narrow side down as Way No.1. Insert with narrow side up as Way No.2
Wedge Way No.1 Way No.2
It is advisable to choose Way No.2 when you assemble the phone with wall mount brackets.
2. Phone Operations
2-1. To Make a Call
Point to Point Call
Pick up handset, or press 【 】in handsfree mode, or 【 】in headset mode.
Choose【 】 or【 】 as your call out ID，then input “#Phone IP address#” .
For example：The IP phone of the other side is：192.168.0.11. You should input：#192*168*0*11**5060#，Star * indicates Dot .
Two-SIP account and line
3190IB supports 2 independent SIP accounts. The accounts can support SIP server, user name and NAT configuration independently.
Line button 【 】、【 】 are matched to sole SIP account.
Picked up the handset, press a free line (【 】 or【 】), you would hear the dial tone. In this state, press UP / Down keys to cut
between two lines.
Choose a SIP account and you could make a call as below
In on-hook,
Input the number, press 【 】 or corresponding soft key(LCD displays Dial) to dial out the number. Then you could choose to pick up the
handset or use Hands Free function by not picking up the handset.
In off-hook
Pick up the handset, input number, press 【 】 or corresponding soft key(LCD displays Dial) to dial out the number.
Dial out a number from Memory Keys M1-M5
To dial out the stored number in M1 (or other memory key)s, press M1 (or other memory keys), then pick up the handset, or press corresponding soft
key(LCD displays Dial) to dial out
Dial out a number from Phonebook
Press 【 】to enter phonebook, choose your desired number following LCD indication, then press 【 】 or pick up the handset to dial
out
Dial out a number from CallLog
In on-hook, press corresponding soft key(LCD displays CallLog) to enter CallLog, choose your desired number from Missed Call/Incoming
Call/Outgoing Call following LCD indication, then press 【 】 or pick up the handset to dial out
2-2. Phonebook Management
To add new item
In on-hook, press【 】to enter phonebook, press corresponding soft key(LCD displays Add) to enter edit menu, edit according to LCD
indication, then press corresponding soft key(LCD displays Save) to save the number
To edit saved number

In on-hook, press【 】
→corresponding soft key(LCD displays Enter) to enter phonebook Menu
→choose the number that you want to edit with【 】or【】, then press corresponding soft key(LCD displays Enter) to enter
number menu
→press corresponding soft key(LCD displays Enter) to enter edit menu
→edit as you desired
→press corresponding soft key(LCD displays Save or Quit) to save or quit
2-3. Hold, Mute and Volume Adjustment
During a call
Press【 】to keep line, press it again to release. Press 【 】to enable Mute function, press it again to disable. Press 【】 【 or 】to
adjust speaker volume
2-4. Reject a Call
During an incoming call, press corresponding soft key (LCD displays Reject) to reject
2-5. Call Transfer
Blind Transfer
1). During a call, press corresponding Transfer soft key.
2). Do one of the following steps:
— Input the number which you want to transfer the call to.
— Press transfer soft key, then press【 】 . Get access to your desired number as LCD indicates, then press【】to transfer.
— Press transfer soft key, then press【 】 . Select the appropriate list, to get access to your desired number, then press【】.
Half Attended Transfer
1). During a call, press 【 】.
2). Do one of the following steps:
— Enter the number to which you want to transfer the call.
— Press transfer soft key, then press【 】 . Get access to your desired number as LCD indicates, then press 【 】to transfer
— Press transfer soft key, then press【 】 . Select the appropriate list to get access to your desired number, then press【】.
3). Press transfer soft key after you hear the back ring
Attended Transfer
1). During a call, press 【 】.
2). Do one of the following steps:
— Input the number which you want to transfer the call to.
— Press transfer soft key, then press【 】 . Use to access the number, and then press 【 】.
— Press transfer soft key, and then press【 】 . Select the appropriate list to get access to your desired number, then press【
】.
3). Before completing the transfer, you could talk with the party you are transferring to, to get transfer
permission
4). Press Transfer soft key if you get the permission. Otherwise, hang up the phone
2-6. Three Party Conference
During conversation，press corresponding soft key <Conf> as LCD display, Then dial another number plus # button, while line connected. Press
corresponding soft key<Conf> to make conference call

2-7. Call Forward
Press 【 】Option Call Forward Choose Line or Line number as you desired Edit Press【】 【 or 】to choose Always/Busy/No
answer as you desiredPress Save soft key to enable
Follow above procedures and choose Off to disable forward
3. Configuration through Phone Interface
3-1. Display Contrast
Press【 】.Select ConfigurationScreen SetContrastEdit. Press【 】 or 【 】 to increase or decrease the
display contrast. Press corresponding soft key to SAVE the settings
Press Quit to return. Or press【 】to get back to idle status
3-2. Backlight Intensity
To modify the backlight intensity: Press【 】. Select Configuration>Screen Set>Brightness>Edit
Use 【 】or【 】 to select on or off. Then press corresponding soft key to Save the setting or Quit
3-3. Ring Type
To change the incoming ring type:
Press【 】 .Select ConfigurationRinger Set Ringer TypeEdit
Use【】or【 】 to select ringer type, then press corresponding soft key to Save or Quit
To set distinctive incoming ringing tones for contacts:
Press 【 】Enter . Use 【 】or【】to select the ringer Item,
Press Enter Edit. Select Ring. Use【】or【 】 to select your preferable ringer type, and press corresponding soft
key to Save or Quit
3-4. LCD Display Language
Press【】.Select Configuration Language SetEdit. Use【】 【 or 】to select languages, and press corresponding soft key to Save or Quit
Default language is English. VOGTEC can add languages according to customizing.
4. Quick Start for Web Configuration

4-1. Logon Web
IP Phone Web Configuration Menu can be accessed by URL: http://Phone-IP-Address.
Default LAN IP address is “192.168.10.1” while WAN IP address is DHCP.
If web login port of the phone is configured as non-80 standard port, you need to input http://xxx.xxx.xxx.xxx:yyyy, otherwise the web will
show that no server has been found.
Input above IP address and Logon Menu would pop up. Two logon modes as below
-Logon as Guest Account
Default user name and password is guest. You could only have a browse of system with this account
-Logon as Administrator Account
Default user name and password is admin. You could configure your phone with this account
In this guide, only Logon as Administrator Account would be introduced
4-2. VoIP Settings
After you logon in successfully, web would show as below
Choose VOIP on the left column to make VOIP configuration.
-SIP Line Select: Choose SIP 1 or SIP 2, click Load to load corresponding SIP settings
-Register Status: Indicate current registration status of the chosen SIP
-Server Name: Input your server name
You could leave the server name. If you choose to configure it, make it different between two SIPs.
Otherwise, one SIP would not be able to register and show time out.
-Server Address: Configure SIP register server IP address or Domain Name
-Server Port: Configure SIP register server signal port
-Account Name/Password/Phone Number: Configure Account Name/Password/Phone Number
-Enable Register: Choose to enable settings
-Apply: Click to apply above settings
5. Reset Your Phone
To reset your phone
Power off. Long press # until power on. LCD would show POST MODE. Press *#168, LCD would display Conf Reset
5.Plug out power supply, then plug in again to accomplish reset
After above procedures, the phone settings would turn back to factory default