JOYCE WELL 3190IB User manual

JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: [phone]
Fax: [phone], E-mail:
j
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ce
@j
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ce.cz, Web: www.
j
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ce.cz, www.
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ce-ener
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WELL 3190IB
VoIP telefon, SIP a IAX2, 2xEth.,
NAT, DHCP server, Firewall
Uživatelská příručka

nterprise-class IP phones. You have made an excellent
dard and Interconnection with the majority of SIP interoperability of hardware and
he content of this manual would change without prior notice.
HTTP://www.joyce.cz/
About This Guide
Thank you for your purchase of WELL products ---- 3190IB e
choice, we hope you enjoy all the features of the product.
3190IB is a highly innovative enterprise IP telephone, to provide you plenty of features and beautiful sound quality. 3190IB
fully comply with SIP protocol stan
software equipment of the market.
T

CONTENT
ABOUTTHISGUIDE......................................................................................................................................................2
PARTONEBEFOREUSING3190IBVOIPPHONE.............................................................................................................5
1‐1.PACKAGECONTENT............................................................................................................................................................... 5
1‐2.HOWTOASSEMBLETHEPHONE .............................................................................................................................................. 5
1‐3.GENERALAPPEARANCEOF3190IBPHONE............................................................................................................................... 6
‐LCDDisplay ........................................................................................................................................................................ 6
‐KeyDefinitions...................................................................................................................................................................... 8
‐LEDIndicationInstruction .................................................................................................................................................... 9
PARTTWOPHONEINTERFACEOPERATION.................................................................................................................10
OVERVIEWOF3190IBVOIPPHONELCDMENUANDSUBMENUS ...............................................................................10
2‐1.CHANGEDISPLAYEDTIMEANDDATE ...................................................................................................................................... 11
2‐2.CHANGEDISPLAYCONTRAST ................................................................................................................................................ 11
2‐3.CHANGEBACKLIGHTINTENSITY ............................................................................................................................................. 11
2‐4.SELECTRINGTYPE .............................................................................................................................................................. 12
‐Tochangeringtypeforincomingcalls............................................................................................................................... 12
‐Tosetdistinctiveincomingringingtonesforsavedcontacts ............................................................................................. 12
2‐5.CHANGELCDDISPLAYLANGUAGE......................................................................................................................................... 12
2‐6.ACTIVATEMUTEFUNCTION.................................................................................................................................................. 12
2‐7.ADJUSTVOLUME................................................................................................................................................................ 12
‐Toadjustvolumeduringacall............................................................................................................................................ 12
‐Toadjustringervolume...................................................................................................................................................... 13
2‐8.ENABLEHEADSETFUNCTION ................................................................................................................................................ 13
2‐9.PHONEBOOKMANAGEMENT ............................................................................................................................................... 13
‐AddNewItems ................................................................................................................................................................... 13
‐EditSavedItems ................................................................................................................................................................. 13
‐DeleteItems ....................................................................................................................................................................... 13
2‐10.MAKEACALL .................................................................................................................................................................. 14
RegularCall .......................................................................................................................................................................... 14
PointtoPointCall ................................................................................................................................................................. 14
2‐11.REDIALANUMBER ........................................................................................................................................................... 14
‐Redialthelastincomingcall............................................................................................................................................... 14
‐Redialanoutgoingnumber................................................................................................................................................ 15
2‐12.ACTIVATEHOLDFUNCTION ................................................................................................................................................ 15
2‐13.MAKECONFERENCECALL .................................................................................................................................................. 15
2‐14.TRANSFERACALL ............................................................................................................................................................. 15
PerformingaBlindTransfer.................................................................................................................................................. 15
PerformingaHalfAttendedTransfer.................................................................................................................................... 15
PerforminganAttendedTransfer ......................................................................................................................................... 15
2‐15.FORWARDACALL ............................................................................................................................................................. 16
2‐16.ACTIVATEDONOTDISTURBFUNCTION ................................................................................................................................16
2‐17.CONFIGURESPEEDDIALKEYS ............................................................................................................................................. 16
2‐18.VOICEMAILFUNCTION ..................................................................................................................................................... 16
PARTTHREEWEBINTERFACEOPERATION ..................................................................................................................17
3‐1.LOGONWEB ...................................................................................................................................................................... 17
3‐2.BASIC ............................................................................................................................................................................... 17
‐STATUS................................................................................................................................................................................. 17
‐WIZARD............................................................................................................................................................................... 18
‐CALLLOG ............................................................................................................................................................................. 18
‐MMISET.............................................................................................................................................................................. 18
3‐3.NETWORK ......................................................................................................................................................................... 18
‐WAN .................................................................................................................................................................................... 18
‐LAN...................................................................................................................................................................................... 19
‐SERVICEPORT...................................................................................................................................................................... 20
‐DHCPSERVER ...................................................................................................................................................................... 20

‐NAT...................................................................................................................................................................................... 31
‐VPN ..................................................................................................................................................................................... 31
SAFETYNOTICES ........................................................................................................................................................32
‐SNTP.................................................................................................................................................................................... 21
3‐4.VOIP................................................................................................................................................................................ 22
‐SIP ....................................................................................................................................................................................... 22
‐IAX2..................................................................................................................................................................................... 22
‐STUN ................................................................................................................................................................................... 23
‐DIALPEER............................................................................................................................................................................ 23
3‐5.PHONE............................................................................................................................................................................ 25
‐DSP...................................................................................................................................................................................... 26
‐CALLSERVICE....................................................................................................................................................................... 26
‐PHONEBOOK ...................................................................................................................................................................... 26
‐FUNCTIONKEY .................................................................................................................................................................... 27
3‐6.MAINTENANCE............................................................................................................................................................... 27
‐AUTOPROVISION ................................................................................................................................................................ 28
‐CONFIG................................................................................................................................................................................ 28
‐UPDATE ............................................................................................................................................................................... 28
‐ACCOUNT ............................................................................................................................................................................ 29
‐REBOOT ............................................................................................................................................................................... 29
3‐7.SECURITY........................................................................................................................................................................ 29
‐MMIFILTER ......................................................................................................................................................................... 30
‐FIREWALL ............................................................................................................................................................................ 30

P w items
Phone Base Unit.
ng Cord
et Cable
y
ckets
Part One Before Using 3190IB VoIP Phone
1-1. Package Content
hone package should include belo
- 3190IB VoIP
- 1 Handset
- 1 Coiled Handset Connecti
- 1 Straight Ethern
- 1 Power Suppl
- 1 User Guide
- 2 Wall Mount Bra
- 1 Table Bracket
attached Ethernet cable
e unit with coiled cord
- Connect brackets and wedge
1-2. How to Assemble the Phone
- Connect the phone to Internet through WAN port
- Connect the phone to your PC through LAN port, using
- Connect handset to phone bas
As Desktop Phone

one As Wall Mounting Ph
o ways
Insert with narr as Wa
Insert with narr ay N
Insert the wedge
The wedge could be inserted as below tw
ow side down
ow side up as W
y No.1
o.2
Way No.1 Way No.2
u assemble the phone with wall mount brackets
- Connect power supply, power on the phone
- (Optional) If you has a headset, you could connect headset to realize headset function
1-3. General Appearance of 3190IB Phone
- LCD Display
It is advisable to choose Way No.2 when yo
Time and Date
SIP 1 Registered
SIP 2 Unregistered

LCD illustration
Definitions
Call forwarding enabled
Call on hold
Connected call
Incoming call
Conference call activated
Conference call on hold
Conference call disabled
Outgoing call
Outgoin etedg call not compl
Tra llnsferring a ca
Line 1 (idle)
Line 2 (idle)
Line disabled
Handset in use
Spea usekerphone in
Message waiting
Missed call

- Key Definitions
Key Button
Key Button Definitions
0 - 9, *, # Digital, star and pound keys are also used for setting and
call process.
Soft key 1、2、3 , functions as per LCD menu displays
Menu: to enter the main menu
LINE1 and LINE2: transparent keys. Would be flashing
when calls incoming or on Hold. And would be normal
during the call

Hold: hold th
function in idle st s.
e active call. Or used to enable/disable DND
atu
Call Forward: use to enable/disable call forward and do
relevant settings
Mu nte key: press during the call to enable MUTE functio
Phone Bo e/amendok: Enter to the phonebook to sav
phone No., or to call out saved No.
Navigatio ncreasen key: used as UP in menu or to i
handset / speakerphone volume
Navigation key: used as DOWM in menu or to reduce
handset / speakerphone volume
Navigation key: used as LEFT in menu or to reduce
handset/speaker volume
Na evigation key: used as RIGHT in menu or to increas
handset/speaker volume
Headset: to activate/deactivate headset function
Speaker: activate/deactivate hands-free function
Re g
call.
dial: to dial a new number or redial previous outgoin
M1-M5 Speed dial: to make speed dial calls saved in them
- LED Indic ion
Key light
ation Instruct
Definitions
On (steady)-Active call
For each line：
Blink-Incoming call
On – Speaker in use
On – Headset in use
ctivatedOn – Mute function is a
On – Phone is held
M1~M5
status
inted extension is on line and on
ed extension is off line and not
Indicator
ON：appointed extension is being used
OFF：appo
standby
FLASH：appoint
registered
LCD Backlight
Always light on standby, there is missed call or
voice message.
Always light on using

P
Overvie
art Two Phone Interface Operation
w of 3190IB VoIP phone LCD Menu and Sub Menus