JPS ACU-5000 User manual

INTEROPERABILITY NOW
Installation and Operation Manual
ACU-5000
Twelve Channel
Interoperability
Gateway
JPS Interoperability Solutions
5800 Departure Drive
Raleigh, NC 27616
919-790-1011
Email: [email protected] / [email protected]
www.jpsinterop.com
JPS P/N 5100-100200 Revision 2.1 November 2017

ACU-5000 Operations Manual
2Interoperability Now
FEDERAL COMMUNICATIONS COMMISSION
(FCC) COMPLIANCE NOTICE:
RADIO FREQUENCY INTERFERENCE NOTICE
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case users will be required to correct the
interference at their own expense.
CAUTION
Changes or modifications to this equipment not expressly approved by JPS
Interoperability Solutions could void the user’s authority to operate this
equipment.
NOTICE
JPS Interoperability Solutions reserves the right to make changes to the
equipment and specifications without prior notice.
PROPRIETARY STATEMENT
The information contained in this manual is the property of JPS Interoperability
Solutions and is intended for the purchaser’s use only. It may not be reproduced
without the expressed written consent of JPS Interoperability Solutions, Inc.
© 2016 JPS Interoperability Solutions, Inc.
JPS Interoperability Solutions
Phone: [phone]
Fax: [phone]
E-mail: [email protected] / [email protected]
5800 Departure Drive
Raleigh, NC 27616

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Table Of Contents
1ACU-5000 OVERVIEW.................................................................................................................1-1
1.1 SCOPE ............................................................................................................................................1-1
1.2 TWELVE CHANNEL INTEROPERABILITY CAPABILITY (PLUS HANDSET)..................................1-1
1.2.1 FOUR TO 12 CHANNELS ACTIVATED 1-1
1.2.2 INTERFACE CONNECTORS 1-2
1.2.3 INTERCONNECT LIMITATIONS 1-2
1.3 LAN PORTS...................................................................................................................................1-2
1.4 HANDSET .......................................................................................................................................1-3
1.5 LOCAL SPEAKER AND SPEAKER CONNECTOR............................................................................1-3
1.6 HEADPHONES AND MICROPHONE CONNECTORS .......................................................................1-3
1.7 CONFIGURATION METHODOLOGY ..............................................................................................1-3
1.8 CONTROL METHODOLOGY ..........................................................................................................1-4
1.9 EXPANSION CAPABILITY ..............................................................................................................1-4
1.10 CONNECTION TO OTHER RADIO GATEWAYS ...........................................................................1-4
1.11 SIP INSTRUCTIONS......................................................................................................................1-4
1.12 UPDATES TO OPERATIONS MANUAL .........................................................................................1-4
1.13 SPECIFICATIONS..........................................................................................................................1-5
1.14 EQUIPMENT AND ACCESSORIES SUPPLIED ...............................................................................1-6
1.15 OPTIONAL EQUIPMENT:NOT SUPPLIED ...................................................................................1-8
2INSTALLATION............................................................................................................................2-1
2.1 GENERAL.......................................................................................................................................2-1
1.1 UNPACKING AND INSPECTION......................................................................................................2-1
1.2 RESHIPMENT OF EQUIPMENT ......................................................................................................2-1
2.2 INSTALLATION CONSIDERATIONS ...............................................................................................2-2
2.3 POWER SOURCE............................................................................................................................2-2
2.4 MECHANICAL PACKAGE ..............................................................................................................2-2
2.5 CONNECTORS,CONTROLS,AND INDICATORS.............................................................................2-5
2.6 SAFETY PRECAUTIONS AND PROCEDURES..................................................................................2-5
2.7 MAINTENANCE..............................................................................................................................2-5
3INTERFACE CAPABILITIES......................................................................................................3-1
3.1 SCOPE ............................................................................................................................................3-1
3.2 RADIO INTERFACE........................................................................................................................3-1
3.3 VOIP (SIP) INTERFACE ................................................................................................................3-2
3.4 ROIP INTERFACE..........................................................................................................................3-4
3.5 PSTN INTERFACE.........................................................................................................................3-4
4WEB-BASED CONFIGURATION...............................................................................................4-1
4.1 LOG IN...........................................................................................................................................4-1
4.2 SYSTEM CONFIGURATION............................................................................................................4-1

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4.2.1 NETWORK CONFIGURATION 4-2
4.2.2 EXPANDED SYSTEM CONFIGURATION 4-3
4.2.3 USER MANAGEMENT 4-5
4.2.4 PIN MANAGEMENT 4-6
4.2.5 SOFTWARE UPDATE 4-8
4.2.6 LICENSE UPDATE 4-9
4.2.7 RESTORE DEFAULTS 4-10
4.2.8 SYSTEM SHUTDOWN 4-11
5CHANNEL CONFIGURATION...................................................................................................5-1
5.1 CHANNEL CONFIGURATION OVERVIEW .....................................................................................5-1
5.1.1 CHANNEL TYPES AND LIMITATIONS 5-1
5.2 CHANNEL CONFIGURATION –BASIC SETTINGS .........................................................................5-3
5.3 CHANNEL CONFIGURATION –CURRENT STATUS.......................................................................5-4
5.4 CHANNEL CONFIGURATION -HANDSET......................................................................................5-5
5.5 CHANNEL CONFIGURATION -RADIO...........................................................................................5-6
5.6 CHANNEL CONFIGURATION -PSTN............................................................................................5-7
5.7 CHANNEL CONFIGURATION -SIP................................................................................................5-9
5.8 CHANNEL CONFIGURATION -ROIP...........................................................................................5-10
5.9 OBSERVE MODE..........................................................................................................................5-11
6SYSTEM PREFERENCES............................................................................................................6-1
6.1 PREFERENCES -OVERVIEW .........................................................................................................6-1
6.2 CONTROL PREFERENCES..............................................................................................................6-2
6.2.1 NET CONTROL -STANDARD BEHAVIOR PREFERENCES 6-3
6.2.2 NET CONTROL -MULTI-CHANNEL CLICK BEHAVIORS 6-4
6.3 PREFERENCES –CHANGE PASSWORD.........................................................................................6-5
6.4 PREFERENCES –SYSTEM MEMORY SETTINGS ...........................................................................6-5
6.5 PREFERENCES –SYSTEM DTMF SETTINGS................................................................................6-6
6.6 PREFERENCES –SPEED DIALS .....................................................................................................6-7
6.7 PREFERENCES –MANAGE CHANNEL PROFILES.........................................................................6-8
7SYSTEM HELP ..............................................................................................................................7-1
7.1 HELP TYPES ..................................................................................................................................7-1
8CONTROL CAPABILITIES.........................................................................................................8-1
8.1 WEB BASED CONTROL &CONFIGURATION ...............................................................................8-1
8.2 DTMF CONNECTION CONTROL ..................................................................................................8-1
8.3 RESTORE SYSTEM DEFAULTS ......................................................................................................8-1
8.4 IP ADDRESS AND PASSWORD RESET ...........................................................................................8-2
9OPERATING INSTRUCTIONS...................................................................................................9-1

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Interoperability Now 5
9.1 WEB-BASED OPERATION-NET MANAGEMENT..........................................................................9-1
9.1.1 INITIAL NET CONTROL PAGE 9-1
9.1.2 HOW TO CONNECT AND DISCONNECT CHANNELS 9-1
9.1.3 DIAL OUT OPERATION 9-3
9.1.4 DIAL IN OPERATION (ANSWER INCOMING CALL) 9-5
9.1.5 MONITOR MODE OPERATION (CROSS NET LINK) 9-5
9.1.6 PRIORITY CONNECTIONS 9-7
9.1.7 REMOVE BUTTON -SPECIAL PROPERTIES 9-9
9.1.8 NET GROUP OPERATION 9-9
9.1.9 ADDITIONAL OPERATIONS 9-11
9.1.10 EXPANDED SYSTEM OPERATION 9-12
9.1.11 LIVE STATUS INFORMATION 9-14
9.1.12 STATUS INDICATORS ON CHANNEL ICONS 9-15
9.2 MODIFYING CONNECTION OPERATIONS THROUGH PREFERENCES .......................................9-16
9.3 OPERATION VIA REMOTE DTMF..............................................................................................9-17
9.3.1 REMOTE DTMF –MAKE A CONNECTION 9-17
9.3.2 REMOTE DTMF –BREAK A CONNECTION 9-18
9.3.3 REMOTE DTMF –ATTENTION COMMAND 9-18
9.3.4 REMOTE DTMF –MONITOR FUNCTION 9-18
10 RECENT UPGRADES TO THE ACU-5000..............................................................................10-1
10.1 NEW/UPDATED FEATURES .......................................................................................................10-1

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6Interoperability Now
Glossary
ACU-1000
ACU-2000
JPS Interoperability devices with plug-in modules to interface various types of communications
devices: Radio, PSTN, VoIP, RoIP. The ACU-5000 interfaces will have similar functionality.
ARA-1
JPS device that provides a SIP interface to an individual radio or other four-wire device.
BSI
Bridging Systems Interface –A specification jointly developed by government and industry to
provide a standard interface for radio interoperability systems. The BSI is based on SIP and RTP
and allows bridging of radio nets between disparate interoperability systems.
COR
Carrier Operated Relay - A receiver signal that gives a positive indication a carrier or signal is
being received and the receiver is unsquelched. Same as COS.
COS
Carrier Operated Squelch - See COR.
COTS
Commercial Off-The-Shelf - A type of product that is readily available to the general public.
Does not conform to MIL-Specs.
Cross-
Connection
A link made between two communications systems interfaced to a single ACU-5000 chassis, or
between systems interfaced over a network to two or more ACU-5000 systems.
DTMF
Dual Tone Multi Frequency - The standard touch-tone telephone dialing method sends DTMF
audio characters over a PSTN line for control purposes. Can also be used with FM radio.
DSP
Digital Signal Processing (or Processor).
EIA
Electronic Industries Association.
Hangtime
A system with hangtime will remain in the transmit mode for the duration of the set hangtime
beyond the time indicated by any keying inputs. The hangtime prevents transmitter unkey during
brief pauses in the transmission.
iDEN
Integrated Digital Enhanced Network- Thus mobile telecommunication technology provides both
two-way radio connectivity and standard cellular telephone connectivity on the same network.
Key
To key a transmitter means to cause it to transmit.
LED
Light Emitting Diode.
LMR
Land Mobile Radio.
Mute
To quiet or inhibit audio.
NIST
National Institute of Standards and Technology - A United States government agency designed to
advance measurement science, standards, and technology.
NXU-2A
Network Extension Unit. A JPS device that interfaces a radio or other 4-wire device to other
communications devices over an IP network. An NXU-2A uses RoIP.
PBX
Private Branch Exchange. A telephone system that owned an operated by a private company (such
as a manufacturing business) rather than by a telephone company such as ATT.
PCB
Printed Circuit Board.
PSTN
Public Switched Telephone Network - The world's public circuit-switched telephone network
which provides connectivity to fixed-line and mobile telephones.
PTT
Push-to-Talk. An active PTT signal causes a transmitter to key.
Radio Net
A group of radio interfaces that are connected together. When any member of the net transmits
audio, the audio is retransmitted to be heard by all other members.
RJ-11
Registered Jack 11 - A physical interface for connecting wires, often used to terminate telephone
cables. It is a 6-position 4-contact (6P4C) connector. Although it can be used for other purposes,
this is commonly referred to as a standard phone jack or connector.
RJ-12
Registered Jack 12 - A physical interface for connecting wires; 6-position 6-contact (6P6C)
connector similar in shape to standard RJ-11 connectors. RJ-12 connectors will connect 6 wires.
RJ-45
Registered Jack 45 - A physical interface for connecting wires, often used to terminate Ethernet
cables. It is an 8-position 8-contact (8P8C) connector. Although it can be used for other purposes,
this is commonly referred to as a standard Ethernet jack or connector.
RoIPTM
Radio over Internet Protocol. JPS proprietary protocol which sends voice plus radio control signals
over an IP network.
RX
Receiver or Receiving.

ACU-5000 Operations Manual
Interoperability Now 7
Glossary
SIP
Session Initiation Protocol –A flexible, standards-based, open protocol that initiates and manages
communications between devices over an IP network.
Soft Phone
A computer that’s used as a VoIP phone.
Squelch
A means of detecting audio and causing some action when it is present, suchas keying a transmitter
or unmuting an audio path.
TX
Transmit or Transmitter.
VMR
Voice Modulation Recognition. An algorithm which causes a transmitter to key or causes some
other action when voice is present. This squelch type is activated by only by human voice, and not
by tones, noise or other non-speech audio. Particularly useful for noisy signals such as HF.
VoIP
Voice Over Internet Protocol - Protocol for delivering voice communications over IP networks.
Most network-phone providers (such as Vonage), use VoIP.
VOX
Voice Operated Xmit (Transmit). A circuit or algorithm which causes a transmitter to key or causes
some other action when sound is present. This squelch type is activated by any audio signal, and
is not restricted to voice only.

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ACU-5000 Operations Manual
Interoperability Now 1-1
1ACU-5000 Overview
1.1 Scope
This document provides a description, specifications and configuration and operating instructions
for the ACU-5000 twelve-channel interoperability server. The main purpose of this unit is to
provide interoperability among a wide variety of disparate communications devices, both analog
and IP-based.
The ACU-5000 has most of the features of the JPS ACU-2000, plus many important new
capabilities. An overview of the unit’s main characteristics is provided in this section.
1.2 Twelve Channel Interoperability Capability (plus Handset)
The ACU-5000 provides twelve communications channels plus one local handset channel. These
channels can be patched together to create interoperability nets (like conference calls). This is
similar to the ACU-1000 or ACU-2000, where there is an ability of any channel to connect to
any (or all) of theother modules in theACU Chassis. The ACU-5000 is more capable and flexible
- rather than relying on plug-in modules, the channels are themselves configurable to allow a
wide range of devices to be interfaced.
The twelve channels can be configured to interface with:
oRadios (also applies other four-wire devices, as well as iDEN phones and some types of
cellular phones)
oVoIP Phones and Soft Phones using standard SIP protocol (such as is used by Vonage)
oPSTN lines for connection to a standard telephone network
oRoIP devices (for this application, the main purpose is to interface with the NXU-2A, but
all other RoIP capabilities are available)
There is also a single (non-configurable) handset channel. A handset with PTT switch is
provided. It assists quick and effective initial system setup, and allows a local operator to use the
system. See Section 1.4. An internal speaker, external speaker jack, and volume/mute control are
also provided. The rack-mount version also includes microphone and headphone jacks.
See Section 3 for explanations of these interfaces, and Section 5 for configuration information.
1.2.1 Four to 12 Channels Activated
The ACU-5000 may be purchased with a minimum of four channels activated and a maximum
of twelve. If additional channels are desired, they may be purchased from JPS Interoperability
Solutions and activated by a key code. See Section 4.2.6. The activated channels are always the
lowest numbered channels –that is, if six channels are activated, they will be channels one
through six. The handset channel is always activated, and not included in the channel count. This
manual is written for a 12 channel unit. All operational criteria and instructions are identical for
lower numbers of activated channels.

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1-2 Interoperability Now
1.2.2 Interface Connectors
The unit has 12 RJ-45 ports that are used to connect radios, four-wire devices, and some types of
iDEN/cellular phones. [These are four-wire devices that currently use DSP Modules in an ACU
system.] Adapter cables are available that allow use of the large library of interface cables that
were developed for the ACU product line. The adapters are RJ-45 on one end and D-15 on the
other. See additional interface cable information on Table 1-4.
oVoIP and RoIP connections are made via one of four Ethernet RJ-45 LAN Ports.
oPSTN connections are made via 3 RJ-11 ports.
oThe handset (supplied, same as used with ACU-2000) cord plugs into an RJ-12 jack.
oThe system also includes a standard USB port (for future features) and a 3.5 mm jack to
drive an external speaker.
1.2.3 Interconnect Limitations
There can be no more than 12 communications channels (plus the handset channel if desired) in
use at any time, and these channels can be configured as any combination of radio ports, VoIP
ports, RoIP ports, or PSTN ports, with the only limitation being that the maximum number of
PSTN ports is 3. Configuration is done by web browser; no local/manual intervention is needed
(that is, it’s not necessary to be at the same location as the ACU-5000 to configure a channel).
Examples of possible configurations include any or all of the following (and many more):
oThe 12 channels can be configured as 12 Radio ports or 12 VoIP ports
oAlternatively, there can be 6 of Radio ports and 6 VoIP ports
oThe system can be set up as 3 Radio ports, 3 VoIP ports, 3 RoIP ports and 3 PSTN ports
Again, the only limitation on the 12 available channels is that no more than 3 can be designated
as PSTN ports. This limitation is set by the three RJ-11 jacks and the hardware required to
interface to phone lines.
Note: See Section 0 for an explanation of the use of PSTN and/or VoIP ports for connection of
VoIP phones.
1.3 LAN Ports
The unit has multiple RJ-45 Ethernet connectors to interface the unit to IP networks; there are 4
on the table-top version and 2 on the rack-mount version. All Ethernet communications and
control/status traffic use one of these ports. Besides the basic network connection for remote
control and configuration via the unit’s web based GUI, these ports can be used for:
•Direct connection of local computer by CAT5 cable (standard or cross-over cable).
•Two ACU-5000 units connected together to create a 24 channel system (see Section 1.9)
•Connection to another network (for example, the Internet) for VoIP, RoIP, or remote-
control traffic.

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Interoperability Now 1-3
1.4 Handset
A handset with PTT switch is provided with the unit, which can be plugged into the single front
panel RJ-12 connector. This is the same handset that is provided with other ACU devices. The
handset interface has two main purposes:
oProvide a simple means to properly set up & optimize an ACU-5000 interoperability
system. The “level reference” provided by the handset port assists this operation.
oAllow a local operator to access the system and communicate with other devices
interfaced to the ACU-5000.
oThe handset volume is controlled via push buttons on the front panel, or via the web-
based control interface. (Note that volume controls for the handset affect the speaker
volume as well.)
1.5 Local Speaker and Speaker Connector
A local, internal speaker with volume/mute control provides another option (beyond the handset)
for local monitor of ongoing communications. A 3.5 mm stereo speaker jack allows an external
speaker to be connected; doing so will disable the internal speaker. [Note –tip and sleeve used;
ring connection is open.]
1.6 Headphones and Microphone Connectors
These connectors are available on the rack mount version only; there isn’t enough room for them
on the tabletop version. Marked as “Phones” and “Mic” on the front panel, both are the same 3.5
mm type as can be found on a typical PC.
The headphone connector receives the same audio stream as the speaker output, although at a
lower level. As with the handset and speaker, the level is controlled by the handset TX level
setting either via the front panel buttons or through the GUI. The handset, speaker, and
headphones are all enabled simultaneously (though whenever an external speaker is plugged in
the internal speaker is disabled).
The mic input is a future function and is not currently enabled.
1.7 Configuration Methodology
The unit’s web-based graphical user interface includes full configuration capability.
Configuration has two basic steps:
oFor each of the 12 communications channels, select the type of interface Radio (four-
wire), VoIP, RoIP, or PSTN (note previously mentioned limitation - only 3 PSTN
physical interfaces are available).
oFor each channel, adjust and optimize the various configuration items such as audio
levels, squelch type, etc.

ACU-5000 Operations Manual
1-4 Interoperability Now
1.8 Control Methodology
The unit may be controlled (create and dissolve cross-connections between the devices interfaced
to the unit) in two ways:
oVia a web-based graphical user interface that allows users to create interoperability nets
by simple mouse-click procedures.
oVia user-initiated DTMF sequences.
Section 6 provides details about both control methodologies.
1.9 Expansion Capability
The communications capabilities of the system can be expanded by connecting two units together
over an Ethernet connection. One unit is then configured as the “Master” and a system operator
can view, configure, and operate the dual system through the Master unit. The expanded system
will allow interoperability nets with up to 24 channels (plus one handset connected to the Master
Unit).
Note: The two units connected to create a 24 channel “expanded” system must be connected
either directly by CAT-5 cable or be on a common LAN (no router intervening).
1.10 Connection to Other Radio Gateways
Connection to other ACU-5000s (beyond the two unit expanded system explained above) or
inter-operation with any other radio gateway devices can be accomplished via the NIST standard
BSI interface protocol (Bridging Systems Interface). Links can be made to any other BSI
compliant gateways (for example an ACU-2000 or another ACU-5000). The ACU-5000
currently supports inclusion in an ACU-1000/ACU-2000 based WAIS (Wide Area
Interoperability System), however there are no provisions to dispatch to radios interfaced to the
ACU-5000 (a feature of WAIS Enhanced and WAIS Enterprise).
The Bridging Systems Interface is a specification jointly developed by government and industry
that defines an industry-standard interface for communications between radio interoperability
systems. The BSI is based on SIP and RTP and allows the radio nets of disparate interoperability
systems to be bridged together.
1.11 SIP Instructions
This manual does not attempt to familiarize the reader with SIP fundamentals. SIP is an open
protocol and there are many references that explain how to best make use of it.
1.12 Updates to Operations Manual
Please review Section 10 for new features and other changes and updates.

ACU-5000 Operations Manual
Interoperability Now 1-5
1.13 Specifications
Table 1-1 ACU-5000 Specifications
Radio RX Audio Input
Input Impedance
Balanced 2.2k ohms, transformer coupled
Input Level
Incoming signals adjustable in approx 4 dB steps from –26 to +12 dBm to set 0
dBm nominal input; +15 dBm clipping
Radio TX Audio Output
Output Impedance
Unbalanced 600 ohms, AC Coupled
Output Level
Adjustable from –26 to +12 dBm in approx 4 dB steps, 0 dBm nominal factory
default; +9 dBm clipping into a 600 ohm load
Distortion
0.5% or less (excepting Vocoder)
Radio COR Input
Input Impedance
47k ohm pull-up to +5V / 22k ohm pull down to ground for active high/low
Polarity
COR: Selectable active low or active high; AUX Inputs: Active low
Threshold
Vin high(min)=2.3 VDC; Vin low(max)=1.0 VDC
Protection
Up to + 100 VDC
Radio PTT Output
Output Type
Open drain
Maximum Sink Current
100 mA
Max Open Circuit Voltage
+60 VDC
PSTN Interface
Phone line Input/Output Levels
-24 to 0 dBm Programmable in 3 dB steps.
Input/Output Impedance to
Phone Line
600 Nominal.
Network Interface
Interface Type
10/100BASE-T Ethernet, 10 or 100 Mbps; RJ-45 Connector
Protocols
SIP, SDP, RTP, STUN, HTTP
Audio Vocoder
Selectable, PCMU/G711u, PCMA/G711a, GSM, G.726 (selectable 16 to 40
kbps data rate), Signed 16-bit linear
General/Environmental
Input Power (12 VDC Nom)
+11 to +15 VDC at 2A max.
12VDC power supply provided (100-240 VAC input)
Power Connector
Coaxial Jack, 2.5 mm ID, 5 to 5.5 mm OD; Center Pin Positive
Size and Weight –Rack Mount
1.75”H x 19”W x 9.7”D (4.5 x 48.3 x 24.6 cm); 5.0 lbs (2.3 kg)
Size and Weight –Tabletop
1.8”H x 13”W x 9.3”D (4.6 x 33.0 x 23.6 cm); 3.5 lbs. (1.6 kg)
Temperature
Operating: 0 to +40 degrees C; Storage: -40 to +80 degrees C

ACU-5000 Operations Manual
1-6 Interoperability Now
1.14 Equipment and Accessories Supplied
Table 1-2 Equipment and Accessories Supplied - Tabletop Version
ACU-5000 Shipping Level - P/N 5100-100000 (4 channel) to 5100-100012 (12 channel)
Quantity
Item
JPS P/N
1
ACU-5000 Final Assembly (main box only –tabletop 4 channels)
5100-100000
ACU-5000 Final Assembly (main box only –tabletop 5 channels)
5100-100005
ACU-5000 Final Assembly (main box only –tabletop 6 channels)
5100-100006
Continue numbering up to 12 channels:
ACU-5000 Final Assembly (main box only –tabletop 12 channels)
5100-100012
The above refers to initial factory order.
To increase channels in the field after initial order -
purchase the following; qty determines number of additional channels:
1
ACU-5000, additional channel
5100-112000
1
Accessory Kit
5100-100150
Kit consists of:
Qty Part Number Description
1 1620-240060 12 VDC Power Supply [100 to 240 VAC, 50/60 Hz]
1 0313-037770 Power Cable
1 0510-200000 Handset with PTT Switch and coiled cord
Note:
When ordering a unit from the factory, use the 5100-1000xx number. This
calls for the ACU-5000 tabletop unit, plus the accessory kit which has the
power supply, handset, and the cables associated with each.
To order that additional channels be added to an already purchased unit,
use the 5100-112000 part number. Order as many of this part number as
needed; for example, to raise an eight channel version to ten channels,
order quantity 2 of 5100-112000. See Section 4.2.6 for further information.

ACU-5000 Operations Manual
Interoperability Now 1-7
Table 1-3 Equipment and Accessories Supplied Rack Mount Version
ACU-5000 Shipping Level - P/N 5110-800000 (4 channel) to 5110-800012 (12 channel)
Quantity
Item
JPS P/N
1
ACU-5000 Final Assembly (main box only –rack mount 4 channels)
5110-800000
ACU-5000 Final Assembly (main box only –rack mount 5 channels)
5110-800005
ACU-5000 Final Assembly (main box only –rack mount 6 channels)
5110-800006
Continue numbering up to 12 channels:
ACU-5000 Final Assembly (main box only –rack mount 12 channels)
5110-800012
The above refers to initial factory order.
To increase channels in the field after initial order -
purchase the following; qty determines number of additional channels:
1
ACU-5000, additional channel
5100-112000
1
Accessory Kit
5100-100150
Kit consists of:
Qty Part Number Description
1 1620-240060 12 VDC Power Supply [100 to 240 VAC, 50/60 Hz]
1 0313-037770 Power Cable
1 0510-200000 Handset with PTT Switch and coiled cord
Note:
When ordering a unit from the factory, use the 5110-8000xx number. This
calls for the ACU-5000 rack mount unit, plus the accessory kit which has
the power supply, handset, and the cables associated with each.
To order that additional channels be added to an already purchased unit,
use the 5100-112000 part number. Order as many of this part number as
needed; for example, to raise an eight channel version to ten channels,
order quantity 2 of 5100-112000. See Section 4.2.6 for further information.

ACU-5000 Operations Manual
1-8 Interoperability Now
1.15 Optional Equipment: Not Supplied
Table 1-4 Optional Equipment - Not Supplied
Description
JPS P/N
RJ-45 to D15 Adapter Cable; shielded CAT5 cable with Adapter-for use with ACU
standard radio interface cables (1 foot long)
5100-110010
ACU Generic Radio Interface Cable; unterminated at radio end, D15 at other;
specify length: 15, 30, or 50 feet
5961-291115-
15/30/50
Interface cables for a very wide range of commercial radios are available for purchase. Consult the JPS website
or contact JPS Customer Service.
Email: [e-mail] / [e-mail]
www.jpsinterop.com
End of Section 1

ACU-5000 Operations Manual
Interoperability Now 2-1
2Installation
2.1 General
This section provides the instructions for unpacking, inspection, and installation. Configuration
and operation are explained in subsequent sections.
1.1 Unpacking and Inspection
After unpacking the unit, retain the carton and packing materials until the contents have been
inspected and checked against the packing list. If there is a shortage or any evidence of damage,
do not attempt to use the equipment. Contact the carrier and file a shipment damage claim. A
full report of the damage should also be reported to the JPS Customer Service Department. The
following information should be included in the report:
➢Order Number
➢Equipment Model and Serial Numbers
➢Shipping Agency
➢Date(s) of Shipment
The JPS Customer Service Department can be reached by phone at [phone], by fax at
[phone]. Upon receipt of this information, JPS will arrange for repair or replacement of
the equipment.
1.2 Reshipment of Equipment
If it is necessary to return the equipment to the manufacturer, a Returned Material Authorization
(RMA) number must first be obtained from JPS. This number must be noted on the outside of
the packing carton and on all accompanying documents. When packing the unit for reshipment,
it is best to use the original packaging for the unit; if this is not possible, make sure that adequate
packing material is used to prevent excessive shocks during transport and handling.
Shipment should be made prepaid consigned to:
JPS Interoperability Solutions
Customer Service Department
5800 Departure Drive
Raleigh, North Carolina 27616
USA
Plainly, mark with indelible ink all mailing documents as follows:
U.S. GOODS RETURNED FOR REPAIR
Mark all sides of the package:
FRAGILE - ELECTRONIC EQUIPMENT
Inspect the package prior to shipment for proper marking and secure wrapping.

ACU-5000 Operations Manual
2-2 Interoperability Now
2.2 Installation Considerations
The ACU-5000 must be installed in a location that provides both protection from the weather
and assurance of ambient temperatures between 0 and +40 degrees C. The unit is neither splash
proof nor corrosion resistant and must be protected from exposure to salt spray. When the unit
is mounted in a cabinet with other heat-generating equipment, the use of a rack blower is
suggested to keep the cabinet interior temperature rise to a minimum.
Care should be taken to allow free airflow and not obstruct the intake to the cooling fans and the
unit’s air exhaust holes.
Note: When the ACU-5000 is installed in a high RF environment such as
repeater site, it is recommended that cable assemblies to each channel
be individually shielded.
Interface cables purchased from JPS are shielded.
2.3 Power Source
The unit is powered by an external supply similar to those typically used to power a standard
laptop computer. The power supply included with the unit operates from input voltages and
frequencies of 100 to 240 VAC, 50 - 60 Hz. Other standard “laptop-type” supplies can be
substituted, but must provide a nominal +12 VDC, and be capable of at least 40 watt output.
2.4 Mechanical Package
The tabletop version of the unit is housed in a small portable package, rectangular in shape, 13”
wide, 9.25” deep, and 1.8” high.
The rack mount version of the unit is housed in a black aluminum 1U high enclosure, 19” wide,
9.7” deep, and 1.75” high.

ACU-5000 Operations Manual
Interoperability Now 2-3
2-1 ACU-5000 Tabletop Version Front View
2-2 ACU-5000 Tabletop Version Rear View

ACU-5000 Operations Manual
2-4 Interoperability Now
2-3 ACU-5000 Rack Mount Version 3/4 View
2-4 ACU-5000 Rack Mount Version Front View
2-5 ACU-5000 Rack Mount Version Rear View