JUWEL Aquarium SmartCam User manual

INSTRUCTION MANUAL
JUWEL SmartCam
www.juwel-aquarium.com
1

Introduction
Thank you for choosing a JUWEL Aquarium product.
Our products represent over 50 years experience in the manufacturing of aquariums and their acessories applying most modern
production techniques bringing together the JUWEL Aquarium system, which is both easy to use and simple to maintain.
Please read this instruction manual carefully and completely to make sure you have received all components before setting up
the aquarium. Please observe the safety instructions and maintenance guidelines given in this manual.
This instruction manual has been carefully prepared to provide you with accurate and complete information. All efforts have
been made to ensure that the information given is correct. However, we cannot accept responsibility for printing or other errors.
Technical details are always approximate and are not warranted characteristics and may be subject to change without notice.
Technical information
Camera angle: approx. 120°
Camera resolution: 1280 x 720
Input voltage:
Input voltage:
a) adapter (voltage/frequency/ current) AC100-240V, 50/60Hz, 0.26A max.
b) USB (voltage/current) DC5V/1A )
Environment temperature of working: 0-40°C
Output Rated load wattage: 5W
Frequency: 2.4GHz, ISM Band 2.4GHz, WiFi Protocols 802.11b/g/n, +17.29dBM output power in 802.11b mode
IPX8 Water level: 1,2m
SAFETY INSTRUCTIONS
This product fulfils the guidelines issued by the European Union (EU) and is therefore entitled to carry the CE mark.
2014/53/EU (Radio Rquipment Directive)
www.juwel-aquarium.de/en/declaration-of-conformity/
Manufacturer: JUWEL Aquarium AG & CO. KG
Address: Karl-Göx-Str. 1, 27356 Rotenburg Wümme, Germany
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance.
Cleaning and user maintenance should not be carried out by children without supervision.
•
The power plug of the electrical devices must not become wet. Connect the power plug to the power supply at such a
height where a loop is created in the power cable from which any water can drip off.
•
Only operate with a ground fault circuit interrupter, max. 30 mA.•
In case of damage or malfunction, never open the JUWEL SmartCam or repair the power cable. Always replace the
entire device in case of damage.
•
The device may contain small parts. Keep these out of reach of small children.•
Never throw the device into fire.•
Disconnect the power plug of all devices operated in water before they come into contact with the water.•
The electrical devices may only be operated indoors.•
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Box contents
1x JUWEL SmartCam + 240 cm cable
1x Network adapter
1x Quickstart
1x Operation manual on DVD
1x user instructions requirements card
1x Safety instructions
Function description
The JUWEL SmartCam allows you to comfortably monitor your aquarium from anywhere. Keep an eye on your underwater
world at all times.
Implementation of the JUWEL SmartCam
The JUWEL SmartCam is an underwater camera which can be installed in your aquarium with a suction cup. Use the JUWEL
Smart App to easily connect the JUWEL SmartCam to your home network and keep an eye on your aquarium while on the road.
SECURITY WARNING:
Place the JUWEL SmartCam in your aquarium at a distance of at least 10 cm from your heating rod!
NOTE:
The JUWEL SmartCam is also suitable for use in seawater aquariums.
Installing the JUWEL Smart App
Fix your JUWEL SmartCam to your aquarium using the suction cup provided. To install the suction cup, please turn the
screw on the suction cup until the suction effect takes hold.
1.
Connect your underwater camera to a power source. 2.
Download the "JUWEL Smart" app to your device (Google Play / App Store). (See section “Installing the JUWEL Smart
App”)
3.
Register in the "JUWEL Smart" app. (See section "Registering in the JUWEL Smart App")4.
Add the JUWEL SmartCam to your user account. (See section “Add JUWEL SmartCam to your user account")5.
You need a mobile device (smartphone or tablet).
Please note: In order to make optimal use of the JUWEL Smart App, you need a mobile device with the most recent iOS
firmware or most recent Android firmware. You cannot use the app on a PC.
1.
Open the app store on your mobile device. (For Android devices, this is the Google Playstore and for iOS devices the App
Store)
2.
Search for the app "JUWEL Smart".3.
Install the free app on your mobile device.4.
3

Registering in the JUWEL Smart App
Edit profile settings
In the settings for your user account, you can add a profile image and a profile name. You can also change the settings under
"Account and security". This is also where you can delete your account altogether.
Edit profile image and profile name
Change password
Protect account with pattern lock against third-party access
When you open the app, you will first be asked for your pattern lock.
Info: Edit pattern lock
In order to edit your chosen pattern lock, go to the menu item "Account and security" and click on "Change pattern lock". Follow
the instructions in the app.
After installing, open the "JUWEL Smart" app.1.
When you first use the app, you will be ask to create a new user account. Click on "Create new account" to register.2.
Read the privacy policy and the service agreement for the JUWEL Smart App and then confirm that you consent by clicking
on "Agree".
Please note: If you decline the privacy policy, you will be taken back to the registration page. You cannot use the app
without agreeing.
3.
Register using your email address. Enter your email address and click on "Send Verification Code".4.
You will then be prompted for a 6-digit confirmation code. You can find this in the email inbox for the email address that you
have just entered.
5.
After you enter the correct confirmation code, you will be asked for a password. Choose a password. (The password should
be 6-20 characters in length and contain both letters and numbers) Then click on "OK".
6.
You will be forwarded to the welcome page of the JUWEL Smart App. 7.
Go to the menu item "Profile".1.
Click on your email address at the top.2.
Choose a "Profile name" and enter your desired name.3.
Confirm this by clicking “OK”.4.
Click on "Profile picture" and choose the desired image from the image gallery on your mobile device.5.
Go to the menu item "Profile".1.
Click on your email address at the top.2.
Then select "Account and security".3.
Click on "Change login password".4.
Click on "Send Verification Code".5.
An email with a confirmation code will be sent to your saved email address. Enter the confirmation code form your email in
the app.
6.
Create a new password and confirm by clicking "OK".7.
You will be logged out. Please log into the JUWEL Smart App again with your new login details. 8.
Go to the menu item "Profile".1.
Click on your email address at the top.2.
Then click on "Account and security".3.
Click on "Unlock with pattern".4.
Choose your pattern lock and enter it a second time.5.
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Delete account in JUWEL Smart App
Tip: Restore account
If you log into your account again within the next 7 days, you can withdraw the deactivation of your account and your data and
account will not be deleted.
Add JUWEL SmartCam to your user account
In order to add your JUWEL SmartCam to your JUWEL Smart App, you must first connect the underwater camera to the power
supply. You must then set the camera to connection mode and integrate it into your home network.
Go to the menu item "Profile".1.
Click on your email address at the top.2.
Then click on "Account and security".3.
Select "Deactivate account".4.
Confirm that you wish to deactivate your account.5.
In the JUWEL Smart App, click on the menu item “My home”.1.
Click on the blue button “Add device” or on the “+” symbol on the top right.2.
In the product lists, select the product “JUWEL SmartCam” by clicking on it.3.
Select your WiFi network and enter your password.
a.If your end device is already connected to your WiFi network, the app selects this automatically. Enter your WiFi password
and click “OK”.
b. If your end device is not connected to a WiFi network, a notification window opens. In this window, click on “Connect
now”. You will be forwarded to the WiFi settings for your end device. Select your WiFi network. Go back to the app and enter
the password for your home network again. Click “OK”.
4.
Prepare your device for integration into the app. For this, you need to activate connection mode on your device.
Info: Enable connection mode
Step 1: Connect your underwater camera to a power source.
Step 2: Activate connection mode by holding the Reset button for 5 seconds. The LED status light will light up in blue and
the connection process is started.
Step 3: The connection process can take up to 30 seconds. The LED status light on your JUWEL SmartCam turns off and
then begins to flash. Your camera is ready to be connected to the JUWEL Smart app.
5.
Active the checkbox before “Step 2: Associating” and click on “Continue”.6.
You will now be prompted to connect your mobile device to the hotspot “JUWEL Smart_XXX”. Click on the “Connect now”
button.
7.
You will be forwarded to your WiFi settings. Select the hotspot “JUWEL Smart_XXX” as mentioned above by clicking on it.
Your mobile device will connect to the hotspot automatically.
Tip: Please wait for a moment. It can take a little while for the hotspot connection to be established. If the “JUWEL
Smart_XXX” is still not being displayed after one minute, connection mode did not activate. Please return to the app and
click on “Cancel” on the top left. Repeat the instructions from step 3.
8.
Once you have successfully connected your mobile device to the hotspot, please return to the JUWEL Smart App.9.
Your JUWEL SmartCam will be connected to the app. Wait for a moment, until the connection process is 100% complete.10.
Your JUWEL SmartCam was successfully added to your user account.11.
You can give your JUWEL SmartCam a different name by clicking on the edit pen. This is advantageous if you want to link
several cameras to one user account.
Info: If you use the benefits of home management and have already set up a home with your aquariums (see “Home
management”), you can also select the aquarium in which the JUWEL SmartCam is installed.
12.
Confirm this by clicking “OK”.
Please note: A JUWEL SmartCam can only be linked to one user account. If, after connecting the camera, a message is
displayed that the camera is already assigned to a user account, the original user must first remove the camera from their
user account (see section “JUWEL SmartCam - Camera settings - Remove device”).
Please note: The product is a clear and timely shooting and transmitting image device, When working, it transmits a large
amount of data, It is required that the power supply environment of the product should not have strong electromagnetic
interference. If the product cannot work normally due to the interference, please return to the device list page from the app
video page, and then re-enter to resume normal operation.
13.
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JUWEL SmartCam - Camera settings
In the camera settings for your JUWEL SmartCam, you can change various settings.
Share JUWEL SmartCam
You can also share the camera with another user account so that family members or friends can also use the JUWEL
SmartCam. (See section "Share JUWEL SmartCam with others")
Rotate camera image
You can rotate the camera image by 180 degrees.
Set up a link on your welcome screen (only available on IOS devices)
You can also set up a link for your JUWEL SmartCam on the welcome screen of your mobile device for quicker access to your
JUWEL SmartCam.
Remove device
Restart device
Tip: Restarting your JUWEL SmartCam can help if you camera has frozen or was offline temporarily.
Open the JUWEL SmartCam whose camera image you wish to rotate.1.
Open the camera settings by clicking on the edit pen on the top right.2.
Select the section "Basic settings".3.
Move the sliding controller. The camera image rotates.4.
Select the menu item "My home".1.
Select the JUWEL SmartCam for which you want to create a link.2.
Open the camera settings by clicking on the edit pen on the top right.3.
Select the settings item "Add to home screen".4.
Follow the further instructions on your mobile device.5.
In the "JUWEL Smart" app, click on the menu item "My home".1.
Select the connected JUWEL SmartCam that you wish to remove.2.
Open the camera settings by clicking on the edit pen on the top right.3.
Click on "Remove device" below.4.
In the "JUWEL Smart" app, click on the menu item "My home".1.
Select the connected JUWEL SmartCam that you wish to restart.2.
Open the camera settings by clicking on the edit pen on the top right.3.
Click on "Restart device" below.4.
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Share JUWEL SmartCam with others
You can also share your connected camera and allow others to also use the JUWEL SmartCam.
Preparation
Info: Remove sharing by the person that the camera was shared with
If a JUWEL SmartCam was shared with you and you want to remove it again, simply go to the camera settings for the JUWEL
SmartCam and click on "Delete shared item".
Info: Remove sharing by the person that set up sharing
If you want to remove a person from sharing a JUWEL SmartCam, simply go to the camera settings for the JUWEL SmartCam
and select the item "Share device". This shows a list of all persons that the camera is shared with. Select the person that you
wish to remove and swipe over the user account from right to left. A red "Delete" button is displayed.
Home management
The JUWEL Smart App also gives you the option to create a "Home". Home management in the JUWEL Smart App makes
sense if you want to share devices with several family members and if you have several JUWEL SmartCams in different
aquariums. To manage your home, change settings such as home name, home location and available aquariums.
Create home
Tip: Second home
By reopening home management, you can set up a second home. This can be useful e.g. if you want to keep an eye on the
aquarium of friends, when they are temporarily not at home. Under the menu item "My home", you can switch between the
different homes using the dropdown menu in the top left margin.
Info: After you integrate a JUWEL SmartCam into an already created home, you can allocate it to an aquarium created for that
home. This means that you can allocate a separate device to each aquarium in your home.
(Not yet created your aquarium? Then see section: Home management - Create home)
Ensure that the "JUWEL Smart" app is installed on your mobile device (See the sections "Installing the JUWEL Smart App"
and "Registering in the JUWEL Smart App") and that your JUWEL SmartCam was successfully connected. (See section
"Add JUWEL SmartCam to your user account")
1.
The person that you wish to share your underwater camera with must already have an account in the JUWEL Smart App.
(See the sections "Installing the JUWEL Smart App" and then "Registering in the JUWEL Smart App")
Share device
2.
Select the connect JUWEL SmartCam on your mobile device under menu item "My home".3.
Open the camera settings by clicking on the edit pen on the top right.4.
Select the section "Share device".5.
Click on "Share device with ..." below.6.
Enter the user account (email address) of the person that you want to share your JUWEL SmartCam with.7.
Click "OK".8.
The other person can now view and use your JUWEL SmartCam under the menu item "My home"9.
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
Enter your home name (e.g. family name).3.
Set your home location.4.
In the area "Aquariums", you can add the aquariums in your home. By clicking on the checkmark, you can remove
aquariums which you do not have at home. If you want to rename your aquarium, you can remove all preselected
aquariums by clicking on them and add your aquarium with an individual aquarium name by clicking on "Add aquarium".
Then click on "Save" on the top right.
5.
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Aquarium management
This is where you can add new aquariums, delete already created aquariums, rename aquariums, allocate devices to an
aquarium and remove devices already allocated from an aquarium.
Add aquarium
Click on "Add aquarium". Enter the name of your aquarium or select one of the suggested names. Save your aquarium.
Delete aquarium
Click on the symbol in the top right corner. To delete an aquarium, click on the red circle. Confirm the deletion by clicking
"Delete". If a JUWEL SmartCam is integrated into an aquarium, this is not deleted. It can be allocated to a different aquarium as
described in the section "Home management - Aquarium management - Allocate JUWEL SmartCam to an aquarium".
Rename aquarium
Select an aquarium. Aquarium settings open. Click on the aquarium name and rename the aquarium.
Allocate JUWEL SmartCam to an aquarium
Once you have created aquariums and added devices, clicking on an aquarium shows you all devices integrated into the
aquarium. Click on the green plus next to an JUWEL SmartCam to allocate a camera to an aquarium. You can remove a camera
which has already been allocated to an aquarium by clicking on the red minus.
Manage family members
Allocate members to their home
You can add further family members to your home. These members then also have access to the JUWEL SmartCams added by
you without the need to allocate the cameras to each individual family member.
Info:The family member added by you will be sent a request in their JUWEL Smart App asking whether they want to join the
home. They must confirm this in order to be able to see the devices in the home. (See section "Home management - Manage
family members - Confirm joining home")
Please note: Share devices with non-home members
You can share devices with persons without adding them to your home. (See section: "Share device with others")
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
Click on the home created by you to select it. (See section "Home management - Create home")3.
In the section “Home members”, click on “Add members”, then on share with “App account”.4.
Enter the name of the family member and their user account into the JUWEL Smart App.
Info: Before you can add a family member, it has to install the JUWEL Smart App (See section "Installing the JUWEL Smart
App”) and register in the app (See section "Registering in the JUWEL Smart App").
5.
You can assign a role to the family member under "Role settings".
Info: The role "Administrator" allows your family member to manage your devices and aquariums and manage general
members. The role "General member" can use the devices added by you but cannot change the settings.
6.
Click on "Save" on the top right.7.
8

Confirm joining home
Change authorisation of a family member
The home owner can assign a different authorisation to a family member.
Remove family member
The home owner can remove family members.
Leave or delete home
Every family member can leave the home. Only the home owner is able to delete the home.
Transfer home ownership
The home owner can transfer their authorisation to a different family member.
Add several JUWEL SmartCams to one user account
Several JUWEL SmartCams can be added to one JUWEL Smart App user account. Useful settings are available so that several
JUWEL SmartCams can be used easily at the same time.
Please note: Once you have integrated the second JUWEL SmartCam into your user account, a "home" is created
automatically. (See section "Home management")
Edit name
Name JUWEL SmartCam during integration
Once you have successfully integrated a JUWEL SmartCam in a user account or the JUWEL Smart App, the last integration
step involves changing the name by clicking on the edit pen. (See section "Add JUWEL SmartCam to your user account - Add
device - Section 13")
Change the name of a JUWEL SmartCam later
Click on the camera whose name you want to change to select it. Open the camera settings by clicking on the symbol in the top
right corner. Click on the current camera name to open the general camera settings. This is where you can "Name" the camera.
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
You will be shown the name of the home to which you were added. Click on "Waiting for member to join". 3.
Click on "Accept invitation".4.
In the JUWEL Smart App, click on the menu item "My home".5.
In the dropdown menu on the top left, select the name of the home that you have joined.6.
You will see all devices already allocated to this home.7.
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
Select the home in which a member is to be assigned a different authorisation.3.
In the section "Home member", select the member whose authorisation you want to change.4.
Click on the currently assigned authorisation.5.
Select the authorisation that you want to assign to the family member.6.
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
Select the home from which a member is to be removed.3.
In the section "Home member", select the member who you wish to remove.4.
Select "Remove member" below.5.
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
Select the home that you wish to leave or delete.3.
Click on "Leave home" or "Delete home".4.
Confirm your choice.5.
In the JUWEL Smart App, click on the menu item "Profile".1.
Open "Home management".2.
Select the home in which you want to transfer your status as home owner.3.
Click on "Transfer home ownership".4.
Select the family member to whom you want to transfer the status as home owner.5.
Confirm the transfer with "OK". The former home owner automatically becomes an administrator of the home.6.
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Allocate aquarium
Allocate a JUWEL SmartCam to an aquarium during integration
If you use the benefits of home management and have already set up a home with your aquariums (see "home management"),
you can also select the aquarium in which the JUWEL SmartCam is installed after integrating a JUWEL SmartCam. (See section
"Add JUWEL SmartCam to your user account - Add device - Section 13")
Allocate a JUWEL SmartCam to an aquarium later
If you use the benefits of home management and have already set up a home with your aquariums (see "home management"),
you can also allocate the aquarium or change its allocation under camera settings. Click on the camera that you want to allocate
to an aquarium to select it. Open the camera settings by clicking on the symbol in the top right corner. Click on the current
camera name to open the general camera settings. Under "Location", you can select the aquarium in which the camera is
installed.
Adapt device list under menu item "My home"
Grid view / list view
Under the menu item "My home", you can toggle between two different device list views. If your devices are displayed in a list
view, you can click on the three dots next to the aquariums selected by you and switch to a "grid view" where your devices are
displayed as small tiles. If you want to switch back to list view, click on the three dots again and then on "List view".
Device arrangement
You can change the arrangement of your devices under the menu item "My home". Click on the three dots next to your chosen
aquariums and select "Device arrangement". This is where the current ranking of your devices is displayed. Click and hold the
three lines next to the devices that you want to move and pull the device to the desired location. Confirm the change.
Aquarium management
You can edit the aquariums that you have created or change devices that you have allocated. Click on the three dots next to
your chosen aquariums and select "Aquarium management". This is where you can add new aquariums, delete already created
aquariums, rename aquariums, add devices to an aquarium and remove devices already allocated from an aquarium. (See
section "Home management - Aquarium management")
View live screens for all integrated JUWEL SmartCams at the same
time
If you have integrated several JUWEL SmartCams into one user account (or home), a camera symbol is displayed at the top
under the menu item "My home". Click on this to open a view of all live screens at the same time.
View notifications
The JUWEL App notifies users of its processes by default. These notifications fall into the 3 categories of alarm, home and
messages.
Go to the menu item "Profile".1.
Select the menu item "Message center".2.
This is where you can view all notifications:
Category: Alarm
The user is sent a notification if an integrated device reports an error. For example if the device is offline.
Category: Home
The user is sent a notification if there is a change inside their home. For example if a new family member is added to the
home, if a family member leaves the home or if home ownership is transferred to a different family member.
Category: Messages
The user receives all general notifications about app use. For example, if the account was accessed from a new mobile
device.
3.
Use the settings symbol on the top right to choose what categories of notifications you want to receive as push notifications
on your mobile device. (See section "Settings - Manage notifications")
4.
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