
8 For Professional Technical Support call 1-844-242-2475
4. To verify discharge hose is free from a blockage.
a. Connect hose to another water source such as a faucet. If water flows through hose, return to step 3a.If water is
restricted, verify discharge hose is unwound and remove all kinks, bends, or obstructions in hose.
5. If pump runs continuously, unplug the unit. Once unplugged, remove the strainer and check for debris stuck inside
the sensor body. Remove any trapped leaves, debris or dirt.
6. When temperatures drop below freezing remove pump from service and store indoors to protect pump from damage
due to ice. The pump has a unique protection circuit to protect the motor from a locked impeller condition possibly
caused by debris buildup or from a “frozen” impeller situation caused by ice formation. When the pump is activated
and a locked impeller condition is detected the unit will automatically shut down to protect the motor from
overheating. Once the pump is able to operate correctly the pump will resume normal operation.
DANGER: Do not use pump if any part of the switch housing or probe is cracked, broken or missing.
PUMPING HEIGHT
When water is pumped to an elevated position, any volume that has not reached the discharge outlet can flow back
through the pump when the pump shuts off. This back-flow can cause the water level in small areas to rise enough to
re-start the pump. The check valve included is required in this situation. For proper operation, make certain the check
valve is oriented as instructed on check valve body.
TROUBLESHOOTING
DANGER: Electrocution Hazard! Pump starts automatically. Disconnect the power before attempting any repairs. Failure to follow
WILL result in serious injury or death.
Pump will not start or run
1. Tripped home electrical breaker
2. GFCI tripped
3. Low line voltage
4. Defective motor
5. Dirty switch
6. Impeller obstructed
7. Inlet screen or strainer clogged
8. Priming hole plugged
1. Reset breaker
2. Check for damaged wiring or moisture
3. Contact electrician
4. Replace pump
5. Rinse out switch with clean water
6. Remove strainer, base, and impeller
platecheck for debris; clean
7. Clean inlet screen and debris strainer)
8. Clean hole, inside volute housing, with
a pin or paper clip
Pump starts and stops
too often
1. Backflow of water from piping
2. Dirty switch
3. Priming hole plugged
4. Pump is sitting uneven on pool or
spar cover
1. Install or replace check valve
2. Rinse out switch with clean water
3. Clean hole, inside volute housing, with
a pin or paper clip
4. Reposition pump so pump sits level on
cover
Pump will not shut off or
runs continuously
1. Debris in switch
2. Discharge height exceeds capability
1. Rinse out switch with clean water
2. Reduce discharge height
Pump operates but
delivers little or no water
1. Impeller obstructed
2. Priming hole plugged
3. Obstructed hose
4. Discharge height exceeds capability
5. Strainer clogged
1. Remove strainer, base, and impeller
plate, check for debris; clean
2. Clean hole ,inside volute housing, with
a pin or paper clip
3. Check for kinks, reposition hose or
check for debris
4. Reduce discharge height
5. Unplug pump. Remove strainer and
rinse with clean water to remove debris