Kaadas K20 Pro Max User manual

User Manual
Unified Hotline: [phone]
Model: K20 Pro Max 3D Face Recognition Smart Lock with Camera and Display Screen（V2）
www.kaadas.com

Note:
Dear customers, thank you for using our smart lock,Please check the package content
and read the installation instruction carefully before you install this lock, and then install
the product according to the instruction. Our company will not assume any responsibility
for direct or indirect product problems, other hazards and losses if you don't follow the
instruction to install.
Thank you!

1. Important Information
Safety
Warning
Disposal of used battery and lock
2. Install the smart lock
Package list
Explosive view
Before installation
Latch bolt reversing
Installation steps
3. Overview
Front panel
Back panel
4. Set your smart lock
WiFi network configuration
Add user and credential
Before set up
5. Use the smart lock
Unlock from outside
Unlock by mechanical key
Unlock by back panel sensing handle
Unlock/lock from inside
Volume adjustment
Emergency thumb turn
Defense mode
Doorbell function
Inside display screen
6. Other functions
Factory reset
System reboot
Emergency power supply
Replace battery
7. Kaadas Services
Table of content

Safety
Read and understand all instructions before using this smart
lock. Damages caused by failure to follow instructions is not
covered by the warranty.
It is recommended to use the enclosures/accessories specified
by the company.
Use only the batteries configured for this product.
Do not forcibly disassemble the product to avoid alarm or
damage to the product.
Do not scratch the fingerprint sensor with sharp objects, it
could cause permanent damage.
Do not expose the product to corrosive substances to avoid
damaging the protective layer of the shell.
Do not hang objects on the handle/holder to avoid affecting the
normal use of the door lock.
Cleaning the product, please wipe it with a soft cloth.
Do not disassemble the battery while the device is in operation.
Please choose a professional engineer to install the door lock
and follow the company's standard installation instruction , and
do not install it by yourself.After the door lock is installed , Please
use“凯迪仕智能”APP to configuration network for the device
immediately and keep the mechanical key in a safe place. Don't
disclosure PIN code to the unknown person.
If the door lock triggers the low battery alarm, please replace the
fully charged lithium battery in time.
Warning
Do not place battery closing to fire in case of explosion.
Do not use emergency power supplies that do not comply
with safety regulations to power the product.
Do not short-circuit the two poles of the battery lead with
metal objects to avoid explosion.
Making sure replacement or maintenance are done by
professional person authorized by Kaadas
Your warranty may invalidate if you used accessories
produced by other manufacturer or not recommended by
Kaadas
Disposal of used battery and lock
Please understand the local electronic product classification
and collection system.
Please follow the local regulations and do not discard used
batteries into ordinary household garbage.
Properly disposing of used products helps to avoid potential
negative impacts on the environment and human health.
The battery can not be disposed of with ordinary household
garbage.
1 Important Information

Package list
This Package list is for reference only, and all contents are subject to the actual packaging contents.
2 Install the smart lock
Front panel
(with rubber gasket)
Mounting plate Battery & cards Mounting kit User manual
Back panel
(with rubber gasket)
Drilling
template
Mortise strike plate Mechanical key
Screw
pack
User
manual
RES SET

Lock explosive view
The explosive view helps you understand better the construction the lock.
1. Battery cover
2. Lithium battery
3. M6 screws (2pcs)
4. Back panel components
5. M5 screws (2pcs)
6. Mounting plate
7. Mortise
8. Tailpiece
9. M5 connecting screw post (2pcs)
10. M6 connecting screw post (2pcs)
11. Front panel components
12. Rubber plug
68 9 10 1151 2
12
3 4 7

Before installation
Check the door opening direction before
installation
Latch bolt reversing
1. Use hex key to loosen the
screws counterclockwise
and remove the face plate.
2. Take out latch bolt, turn it
180° to change latch bolt
direction and put it back.
Face plate
Hex key
Latch bolt
3. Install face plate and tighten the screws with hex key,
and the reversing completes.
Right Outward
opening
Right Inword
opening
Left Outward
opening
Left Inword
opening
Face plate
Hex key

Installation steps
Drilling holes on the door before
installing lock, then install mortise
in door and secure mortise with
supplied screws.
Install connecting screw post on
the front panel and put tailpiece
in shaft hole.
Send connection cables through hole
on the door and insert tailpiece of the
front panel through the rotating hole
on the mortise, than fix front panel with
mounting plate.
Note: Cut proper length tailpiece
according to door thickness.
Note: Cut the proper length of break-off screw
for the thickness of the door.
Tailpiece
M6
connecting
screw
post
M6
connecting
screw
post
M5
connecting
screw
post
(2pcs)
Front
panel
connection
cable
Front
panel
connection
cable
Mortise
connection
cable
M5
break-off
screw
Front
WiFi
connection
cable
Front
WiFi
connection
cable

Check front panel and back
panel after installation and
if every parts is connected
well.
Insert front panel connection cable
and mortise connection cable to
corresponding interface on the back
panel, fasten tightly front and back
WIFI connection cables.
Put back surplus length connection cables
into the hole on the door and insert tailpiece
into emergency thumb turn of back panel,
then secure back panel with screws and
load Lithium battery and close battery cover.
Front
panel
connection
cable
interface
Back
WIF
connection
cable
RES SET
Mortise
connection
cable
interface
Note: Cut the proper length of break-off screw for
the thickness of the door

RES SET
3D face recognition
Doorbell
Video intercom camera
Fingerprint sensor
Touchscreen keypad
Open/Closed
indicator
Privacy mode
indicator
Card reader area
Low battery indicator
Type-C port
Mechanical keyhole
Awaken sensor
3 Overview
Emergency thumb turn
Sensing handle
Awaken button
Reset button
Open button Close button
Set button
Inside display
screen
Front panel Back panel
Unlocking sensor

Please scan QR code or search "凯迪仕智能" in app
store to download and install APP. Please complete
registration if use this APP first time. Open APP
home page after sign in successfully, click “+" at
top-right corner, select "scan code to add", then
scan the QR code on the back of the battery cover
to add the device.Please follow the guide of APP
for network configuration operation.
Note: Please ensure latest app version if you already
download“凯迪仕智能”APP on your phone. if QR code
on the battery cover can not be scanned, please select
“manual add" ，then Select the searched device or
enter K20 Pro Max(V2) at the top to go to the
corresponding add boot page.
4 Set your smart lock
WiFi network configuration
Add user and credential
① This lock only support 2.4Ghz WiFi frequency
and does not support 5Ghz frequency. If WiFi
configuration failed, please check router setting.
② Make sure distance between router and lock
not exceed 10m, otherwise weak signal may
affect connection effect.
③ Please keep WiFi network connection smooth,
otherwise it may affect some lock function.
④ Please make sure lock power supply is normal
and activated.
When it is inconvenient to pair lock by mobile“凯
迪仕智能”APP, you can press set button once on
the lock, register master PIN code or register
master fingerprint according to voice guide. Only
one type of credential can be registered at a time.
If the lock has been added using the phone“凯迪仕
智能”APP, open the APP home page, enter user
management interface,follow the APP guidelines
and lock voice prompts to add users and user PIN
code.
NOTE: Only one master PIN code and one master
fingerprint are supported on the lock.
Other credential need to be added through the
“凯迪仕智能”APP.

The lock system can enable/disable dual-verification. When dual-verification is enabled, it is required to verify
two type of credentials at same time to unlock, while it only need to verify one type of credential to unlock when
dual-verification is disabled.
Dual-verification enabled: dual verification (face-recognition+PIN code, face-recognition+fingerprint,
face-recognition+card, PIN code+fingerprint, PIN code+card,fingerprint+card.)
Dual-verification disabled: single credential verification (face-recognition, PIN code, card or fingerprint).
Note:
User PIN code(master, duress PIN code), user fingerprint(master, duress fingerprint), card, face-recognition，
Any two or more unlocking credentials can open.
Dual-verification enabledCredential Dual-verification disabled
Master PIN code,
fingerprint
User PIN code,
fingerprint, cards or
face-recognition
Support Support
Support Support
Support Support
Support Support
Not support Not support
One-time PIN code
Recurring and duration
PIN code
Duress PIN code or
fingerprint
Before you set up

Unlock from outside（normal mode）
IIn normal mode (Dual-verification is disabled), continuously entering wrong PIN code, face, fingerprint or card 5 times in a short period of time will
make this lock in lockdown for 100 seconds.
In safety mode (Dual-verification is enabled), continuously entering any wrong two credentials combination 5 times including PIN code, face,
fingerprint or card, will make this lock in lockdown for 100 seconds.
When the user approaches the door
lock, the camera automatically starts
face recognition, and the recognition
is confirmed successfully; Voice
prompt “Door opened”. Push or pull
the handle to open the door.
3D face
recognition
Push or Pull
handle to unlock
Push or Pull
handle to unlock
Push or Pull
handle to unlock
Push or Pull
handle to unlock
5 Use the smart lock
Unlock by face recognition Unlock by PIN code
Touch the pad screen by palm to
lighten keypad; then entering the
registered PIN code with end of [#].
After voice prompt“door opened”,
push or pull handle to open the door.
Enter PIN code
Place the registered card
properly on the Card
reader area. After voice prompt
“door opened”, push or pull
handle to open the door.
Card
reader
area
Unlock by card
Place the registered finger properly
on the fingerprint sensor area. After
voice prompt “door opened”,push
or pull handle to open the door.
Fingerprint
sensor
Unlock by fingerprint

RES SET
Mechanical keyhole
Unlock by back panel sensing handle
Unlock by mechanical key
If your door is right opening direction, please turn the key
clockwise.
If your door is left opening direction, please turn the key
counterclockwise.
1. CLOSE button
Press CLOSE button once to lock.
Long press CLOSE button for 3 seconds to
enable privacy mode. In privacy mode , lock
can be opened only from inside or by master
credentials from outside.
2. OPEN button
Press OPEN button once to unlock.
Unlock/lock from inside
Open button
Clock button
You can unlock by mechanical key if you forget PIN code, the
battery run out or system error occurs.
When sensor handle function is enabled,
holding front and back side of sensing
handle at same time and cover unlocking
sensor can unlock from inside.
When sensing handle function is disabled,
please use OPEN button to unlock.
Insert the mechanical key and then rotate 180° to unlock.

Doorbell function
Defense mode
Volume adjustment Emergency thumb turn
When system is in voice mode, you can long
press button to enable mute mode after
keypad is waked up.
When system functions is in abnormal, you
can rotate emergency thumb turn to unlocking
position to unlock from inside.
When someone pressed the doorbell button ,
the doorbell sounds and video intercom
camera will shoot a video to send to paired
APP and send a notice. you can press notice
to see real-time situation of outside of door
(The APP will display incoming calls in the
background, Ensure that the APP (android)
has been granted automatic startup and
whitelist permissions, Otherwise, the android
phone may not receive push messages).
In real-time video intercom, a one-time PIN
code can be generated, and the APP side can
take screenshots and record screens.
PS: It is required to pair lock first to open
real-time video intercom camera function and
make sure the lock is network Configured.
(please refer to the previous WiFi network
configuration).
1. Enable: After closing door, press the defense
mode button to enable defense mode. voice
prompt “defense mode enabled”. In defense
mode, if someone unlock from inside , the
alarm will be triggered.
2. Disable: Defense mode will be disabled once
it is unlock from outside.
Mute button
Defense mode button
Doorbell

RES SET
Factory reset
6 Other functions
Inside display screen
Awaken button
Press awaken button once to wake up display screen to see outside
situation, press awaken button again can close display screen and
awaken button light.
1. Display light-up time 5/10/15 seconds (default 10 seconds),
brightness (high, medium and low, default medium), user can set it
in the mobile app.
2. Display is on by default when you press the doorbell, you can turn
on or turn off it in the mobile app.
3. Display screen is turn on : Outdoor click doorbell, the display and
awaken button light come on simultaneously, you can watch the
dynamic outside the door in real time though the display; touch
the awaken button again to turn off the display.
4. Display screen is turn off : Outdoor click doorbell, only awaken
button light come on, touch the awaken button, you can watch the
dynamic outside the door in real time though the display; touch the
awaken button again to turn off the display.
If you forget master PIN code, When the battery is working properly,
you can double press reset button on the back panel by a pin tool,
then press "#" key on the keypad within 15 seconds according to the
voice guide to confirm restoring to factory settings. After the setting
is successful, voice prompt “The factory Settings have been restored”.
After restoring to factory settings, lock can't be locked normally and
any fingerprint can be used to unlock. it is required to pair lock to add
credential as soon as possible.
Factory reset button

System reboot
Replace battery
If you need to reboot the system, you can use a 5V power bank
as an emergency power supply and power the door lock through
the Type-C port.
Emergency power supply
When the battery voltage is too low to open the lock from outside,
you can use 5V power bank to charge the door lock via Type-C
port. After the door is unlocked, please replace battery
immediately.
Note:
When battery is too low, voice prompt "Low battery, please
change battery in time" at each unlocking and please replace
battery immediately.
When voice prompt “low battery , please change battery in time”.
please follow the prompt to change battery in time.
Type-C port
Type-C port

7 Kaadas services
The official customer service center of Kaadas provides users with
services such as installation appointment, maintenance and repair,
smart lock activation, and extended warranty inquiry. Please scan
the WeChat QR code below, log in and follow the instructions of
the WeChat mini program.