Kanguru USB User manual

USER’S GUIDE
Copyright 2005, All Rights Reserved.

Kanguru QuickSilver
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Please be aware of the following points before using the Kanguru QuickSilver.
Copyright© 2005, Kanguru Solutions. All rights reserved.
DOS®, Windows 95®, Windows 98®, Windows NT®, Windows 2000®, Windows ME®, and Windows
XP®are registered trademarks of Microsoft Inc. Apple®and Macintosh®are registered trademarks
of Apple Computer Inc. IBM and OS/2 are registered trademarks of the International Business
Machines Corporation. All other brand or product names are trademarks of their respective
companies or organizations.
Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses
incurred while using this product. The user himself is responsible for the copyright laws, and is
fully responsible for any illegal actions taken.
CUSTOMER SERVICE
To obtain service or technical support for your product, please contact Kanguru Solutions
Technical Support Department at 508-376-4245 Monday thru Friday between the hours of 9 to
5pm EST, or visit www.Kanguru.com for web support.
LIMITED WARRANTY
Kanguru Solutions guarantees that every Kanguru QuickSilver will be free from defects in
workmanship and materials for 1 year from the date of purchase. This warranty does not apply if,
in the judgment of Kanguru Solutions, the product fails due to damage from handling, accident,
abuse, misuse, or if it has been used in a manner not conforming to the product’s instructions,
has been modified in anyway, or the warranty labels have been removed. If the product proves
defective during this warranty period, call Kanguru Solutions Technical Support in order to obtain
a Return Material Authorization number required for service. When returning a product, mark the
RMA number clearly on the outside of the package, and include a copy of your original proof of
purchase.
In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct,
indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions
offers no refunds for its products after 30 days of purchase. Kanguru Solutions makes no
warranty or representation, expressed, implied, or statutory, with respect to its products or the
contents or use of this documentation and all accompanying software, and specifically disclaims
its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions
reserves the right to revise or update its products, software, or documentation without obligation
to notify any individual or entity.
Kanguru Solutions
1360 Main St., Millis, MA 02054
508.376.4245 • Fax [phone]
www.kanguru.com

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1
1. . I In nt tr ro od du uc ct ti io on n.
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Kanguru QuickSilver Package Contents:.............................................................................................. 4
Features:.................................................................................................................................................... 4
Specifications: ........................................................................................................................................... 6
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2. . D Dr ri iv ve er r I In ns st ta al ll la at ti io on n – – U US SB B 2 2. .0 0.
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Installing Drivers for Windows 98SE: .................................................................................................... 7
Windows ME / 2000 / XP:........................................................................................................................ 7
Mac OS: ..................................................................................................................................................... 7
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3. . D Dr ri iv ve er r I In ns st ta al ll la at ti io on n – – S SA AT TA A.
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Installing Drivers for Windows 98SE/ ME / 2000 / XP:........................................................................ 8
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4. . D Di is sc co on nn ne ec ct ti in ng g t th he e D Dr ri iv ve e.
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SATA: ......................................................................................................................................................... 9
USB 2.0:................................................................................................................................................... 10
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5. . B Bo oo ot ti in ng g F Fr ro om m t th he e Q Qu ui ic ck kS Si il lv ve er r v vi ia a S SA AT TA A.
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BIOS Setting:........................................................................................................................................... 11
Embedded Serial ATA Controller ......................................................................................................... 11
Add-on Serial ATA Controller card....................................................................................................... 11
Installing Windows 2000/XP onto the QuickSilver............................................................................. 11
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6. . P Pa ar rt ti it ti io on ni in ng g a an nd d F Fo or rm ma at tt ti in ng g.
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Partitioning on Windows 2000 / XP...................................................................................................... 12
Formatting on Windows 98SE / ME / 2000 / XP ................................................................................ 13
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7. . T Tr ro ou ub bl le es sh ho oo ot ti in ng g.
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8. . W Wa ar rr ra an nt ty y.
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Tech Support........................................................................................................................................... 15

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1. Introduction
Thank you for purchasing the Kanguru QuickSilver! The Kanguru QuickSilver
features the latest in external hard drive technology with cutting edge SATA
connectivity for the fastest throughput. The QuickSilver can take on your most
demanding data transfer tasks with ease! Video streaming, photo editing and
production, large-scale database access, the QuickSilver can do it all! As an
added feature it also comes equipped with USB 2.0 for quick and easy
connectivity to PC’s and Mac’s without SATA ports.
Kanguru QuickSilver Package Contents:
• 1 – Kanguru QuickSilver Hard Drive
• 1 – USB2.0 Cable
• 1 – eSATA Cable
• 1 – Base Station
• 1 – eSATA External Port
• 1 – AC Power Supply (required)
• 1 – Driver and Manual CD
• 1 – User registration form
If any of the above items are missing, please call Kanguru Solutions’ Tech
Support department at: [phone] and replacement parts will be shipped to
you ASAP.
Features:
• Various Capacity drive
• USB 2.0 & eSATA Combo Interface
• Supports SATA 1.5Gb/s
• Newly Designed Alloy case allows for better heat dissipation
• Vibrant Blue Kanguru LED
• Can be setup Horizontally or Vertically
• User friendly setup
• Lightweight and Durable Design
• Plug and Play compatible
• Hot swappable
• Custom Carrying Case
• Windows 98/98SE/ME/2000/XP & Mac OS 10.2 and later compatible

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Kanguru QuickSilver
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Specifications:
General
Model Number STU-HD35 Series
Interface USB 2.0 (Backwards compatible with USB 1.1)
eSATA
Capacities 80GB thru 500G1
Rotation Speed 7200 RPM
Hard Drive Interface SATA
Access Time 9 ms
Transfer Rate 480 Mbps (USB 2.0)
1.5Gb/s (SATA)
Shock Resistance 200Gs
Reliability 750,000 hrs
OS Compatibility USB 2.0
- Windows 98SE
- Windows ME
- Windows 2000
- Windows XP
- Mac OS 10.0 or above
SATA
- Windows 98SE
- Windows ME
- Windows 2000
- Windows XP
Size
Weight 3lbs
Dimensions 7-3/4" x 5" x 1-1/4"
1Kanguru Solutions defines a gigabyte (GB) as 1,000,000,000 bytes.

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2. Driver Installation – USB 2.0
Installing Drivers for Windows 98SE:
1. If your computer is not turned on, please do so at this time and wait for
your operating system to load.
2. Connect the included AC power supply and USB cable to the Kanguru
QuickSilver, power the drive on and plug it into any available USB port on
your computer. If this is the first time you’ve plugged the drive in to the
computer, the Add New Hardware Wizard dialog box will appear.
3. Click Next and select the Search for the best driver for your device
option and click Next.
4. Check the CD-ROM Drive box and insert the drivers CD that was included
with the drive. Click Next and the wizard will search the disc for the driver.
When it has located a driver the wizard will prompt you with the message
“Windows is now ready to install the best driver for this device.”
5. Click Next and it will copy the necessary files to your computer. Once
copied, click on Finish.
6. Double Click on My Computer to verify a new drive letter has been
added.
Windows ME / 2000 / XP:
It is not necessary to install any drivers for these operating systems. The drive
will be auto detected and use the Mass Storage Device driver included with the
operating system.
Mac OS:
Drivers are not required for Mac OS 10.0 and above. The drive will be auto
detected and appear as an icon on your desktop.

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3. Driver Installation – SATA
Installing Drivers for Windows 98SE/ ME / 2000 / XP:
The following operating systems do not require any driver installation.
Your computer’s Serial ATA controller will automatically install a default
driver for your Kanguru QuickSilver.
After the system has detected the drive and installed the necessary drivers,
double-click on My Computer to verify a new drive letter has been added to your
system.
Note: Most Serial ATA controllers support Plug and Play for external SATA
devices. If your Serial ATA controller does not support plug and play, please
contact the manufacturer of your controller to obtain an update or fix.

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4. Disconnecting the Drive
SATA:
Windows 98SE / ME
1. Right-Click on the My Computer Icon and click Properties.
2. Click on the Device Manager Tab.
3. Double-Click on Disk Drives.
4. Left-Click to highlight the device labeled STS312002 6AS SCSI Disk and
click on the Remove button.
5. When the Confirm dialog appears, click “OK” to remove the device.
6. It is now safe to unplug the device from your computer.
Windows 2000 / XP
1. Right-Click on the My Computer Icon and click Properties.
2. Click on the Hardware Tab and click on the Device Manager button.
3. Double-Click on Disk Drives.
4. Right-Click on the device labeled STS312002 6AS SCSI Disk and select
Uninstall.
5. When the Confirm dialog appears, click “OK” to remove the device.
6. It is now safe to unplug the device from your computer.

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USB 2.0:
Windows 98SE users: Windows 98SE does not have a safe hardware removal
utility, so you can simply unplug the drive from the USB port to remove it from the
operating system.
Windows ME/2000/XP users: Click on the green Remove Hardware icon on
the right side of the taskbar and select the USB Mass Storage Device to safely
remove the drive.
NOTE: If you do not properly remove the drive from your system, then you may
have to reboot your computer in order for the drive to be recognized again.
Mac OS users: When removing the drive from your Mac, close all windows and
quit all applications that are stored on the QuickSilver and drag the drive’s icon to
the Trash to remove the drive from your computer.
CAUTION
Do not unplug the QuickSilver from your computer while copying files to or from
the drive or while applications or files stored on the drive are in use. Doing so
may result in data loss or damage to the drive.

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5. Booting From the QuickSilver via SATA
BIOS Setting:
If your computer’s Serial ATA controller supports booting, you may boot from the
Kanguru QuickSilver.
Embedded Serial ATA Controller
You may need to enter the BIOS setup for your motherboard to change the boot
sequence so the SATA controller is the first boot device. In most cases, if your
controller is built into your motherboard (not an add-on controller card), the BIOS
will have an option to choose the SATA controller as the first boot device. Please
consult your motherboard manual on how to change the boot order for your
computer.
Add-on Serial ATA Controller card
If your SATA controller is an add-on controller card, you may try to choose the
SCSI device as the first boot device. If your system does not have this option
available, your BIOS may not allow the SATA controller to be designated as a
boot device at the BIOS level. In such cases, you may be able to boot the
QuickSilver if there is no bootable EIDE drive installed in the system.
Installing Windows 2000/XP onto the QuickSilver
Insert the Windows 2000/XP CD into your CD-ROM drive and have your
computer boot from the CD. When the Windows installation screen appears,
press F6 to have setup install Third Party Mass Storage controllers. You will be
prompted to install the drivers that were supplied by your Serial ATA controller
manufacturer. After installing the drivers, Windows setup should detect the drive
and allow Windows to be installed. Follow the instructions onscreen to finish the
installation of Windows.

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6. Partitioning and Formatting
Partitioning on Windows 2000 / XP
Partitioning allows you to take one large drive and make it into multiple smaller
drives. Partitioning requires formatting the drive and will erase all data if
any exists on the drive.
1. To partition the QuickSilver, plug the drive into your computer, then right-
click on the My Computer icon (icon may be located in Start menu on
some XP systems) and choose Manage to open Computer Management.
2. Locate Disk Management below the Storage submenu on the left side of
the window. The right side of the window will update, showing you a list of
all the drives connected to your system.
3. Locate the Kanguru QuickSilver in the bottom half of the Window. In order
to partition the drive you will have to delete the current partition by right
clicking on the status bar (see below) to the right of the disk and choosing
Delete Partition. Next to create a new partition, right-click on the status
bar and choose New Partition.
4. The New Partition Wizard will appear to create to the new partition.
Follow the on screen instructions to complete the partition and formatting
process.
Status Bar

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Formatting on Windows 98SE / ME / 2000 / XP
*** NOTE: Formatting the drive will erase all data on the drive ***
1. To format the QuickSilver, plug the drive into your computer, then open
My Computer and right-click on the drive letter associated with the
QuickSilver and choose Format.
2. Choose the file system that you would like to format the drive in.
3. Enter a Volume Label in the text box (optional).
4. Check the Quick Format box to perform a quick format. You can leave it
unchecked to have it perform a full format (Full Format will take longer to
complete)
5. Click Start to begin the format process. Once the process is complete,
you can then resume accessing and copying data to the drive.
Note: When formatting with FAT32 on 2000 and XP there is a 32GB hard drive
size limitation. In order to format a drive larger than 32GB, you would need to
partition it or use a Windows 98 machine to format it.

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7. Troubleshooting
1. My computer is not detecting the drive, what should I do?
First, check to make sure that drive is powered on; the connections are
tight on both the drive and the computer. Try rebooting the computer and
trying it on a different computer if one is available. If you are still having
problems, please contact our Technical Support department at 508-376-
4245 x2.
2. Is it safe to remove the Kanguru QuickSilver when data is being
transferred to it?
No, removing the drive while a data transfer is taking place may result in
loss of data or damage to the Kanguru QuickSilver.
3. When transferring files that are larger than 4GB I get an error saying
the drive is full but I have enough space available, what should I do?
The Kanguru QuickSilver is preformatted to FAT32, which has a file size
limitation of 4GB. In order to copy files larger than 4GB to the drive you
will have to reformat the drive to NTFS.

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8. Warranty
Kanguru Solutions guarantees that every Kanguru QuickSilver will be free from
defects in workmanship and materials for 1 year from the date of purchase. This
warranty does not apply if, in the judgment of Kanguru Solutions, the product fails
due to damage from handling, accident, abuse, misuse, or if it has been used in
a manner not conforming to the product’s instructions, has been modified in any
way, or the warranty labels have been removed. If the product proves defective
during this warranty period, call Kanguru Solutions Technical Support in order to
obtain a Return Material Authorization required for service. When returning a
product, mark the RMA number clearly on the outside of the package, and
include a copy of your original proof of purchase.
In no event shall Kanguru Solutions’ liability exceed the price paid for the product
from direct, indirect, special, incidental, or consequential software, or its
documentation. Kanguru Solutions offers no refunds for its products after 30 days
of purchase. Kanguru Solutions makes no warranty or representation, expressed,
implied, or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its
quality, performance, merchantability, or fitness for any particular purpose.
Kanguru Solutions reserves the right to revise or update its products, software, or
documentation without obligation to notify any individual or entity.
Tech Support
If you experience any problems installing your Kanguru QuickSilver or have any technical
questions regarding any of our products, please call our tech support department. Our tech
support is free and available Monday through Friday, 9am to 5pm EST.
Call 1-508-376-4245 or
Visit our website at http://www.kanguru.com