KEMP Technologies LoadMaster User manual

Hardware LoadMaster
Installation Guide
UPDATED: 22 March 2021

Copyright Notices
Copyright © 2002-2021 Kemp Technologies, Inc. All rights reserved. Kemp Technologies and the
Kemp Technologies logo are registered trademarks of Kemp Technologies, Inc.
Kemp Technologies, Inc. reserves all ownership rights for the LoadMaster and Kemp 360 product
line including software and documentation.
Used, under license, U.S. Patent Nos. 6,473,802, 6,374,300, 8,392,563, 8,103,770, 7,831,712, 7,606,912,
7,346,695, 7,287,084 and 6,970,933
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Hardware LoadMaster

Table of Contents
1 Introduction 4
1.1 Document Purpose 4
1.2 Intended Audience 4
1.3 Related Firmware Version 4
1.4 Prerequisites 4
2 Installing a Hardware LoadMaster 5
2.1 Connect and Power On the Equipment 5
2.2 Configure Networking 5
2.3 License and Configure the LoadMaster 7
References 12
Last Updated Date 13
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Hardware LoadMaster

1 Introduction
There is a variety of hardware LoadMaster models to choose from. For details on each please
consult the Kemp website: www.kemptechnologies.com.
Each of the hardware LoadMasters can be installed and licensed in the same way, as described in
this document.
1.1 Document Purpose
This document outlines how to install a hardware LoadMaster.
1.2 Intended Audience
This document is intended to be read by anyone who is interested in finding out how to install a
hardware LoadMaster.
1.3 Related Firmware Version
Published with LMOS version 7.2.48.3 LTS. This document has not required substantial changes
since 7.2.48.3 LTS. However, the content is in sync with the latest LoadMaster LTS firmware.
1.4 Prerequisites
The following requirements are needed before installing a hardware LoadMaster:
A monitor with a standard VGA 15-pin connection
A USB keyboard or a workstation with a terminal emulator:
- Speed: 115200
- Data bits: 8
- Parity: None
- Stop bits: 1
- Flow control: None
Serial cable (included)
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Hardware LoadMaster
1 Introduction

2 Installing a Hardware
LoadMaster
A hardware LoadMaster package includes the following items:
Hardware LoadMaster appliance
Power cable
Serial cable
Mounting brackets
Serial cables are not included with LM-4000 models.
2.1 Connect and Power On the Equipment
To connect and power on the LoadMaster, follow the steps below:
1. Install into a 19-inch rack or another safe location.
2. Connect the Ethernet cable(s) to the port(s) on the LoadMaster.
For single arm setups, the switch only needs to be connected
to port 0.
3. Connect a monitor and keyboard to the LoadMaster (or just a serial cable).
4. Connect the power cable to the LoadMaster.
5. Turn on power to the unit.
2.2 Configure Networking
If you do not have the ability to connect to the LoadMaster
using a VGA or serial connection, skip to the License and
Configure the LoadMaster section. The default IP address for
the unit is 192.168.1.101.
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2 Installing a Hardware LoadMaster

Once the LoadMaster is powered on, networking needs to be configured to make the LoadMaster
available on your network. To do this, follow the steps below:
1. Log in to the console with the default credentials.
The default credentials are below:
- Login: bal
- Password: 1fourall
2. Enter the IP address of the eth0 interface, the network-facing interface of the
LoadMaster, in the input field within the Network Side Interface Address field and press
Enter on the keyboard.
3. Enter the IP address of the Default Gateway.
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Hardware LoadMaster
2 Installing a Hardware LoadMaster

4. Enter a space-separated list of nameserver IP addresses.
5. A message will appear asking to continue licensing using the Web User Interface (WUI).
Try to access the IP address using a web browser. Ensure to enter https:// before the IP
address.
Contact the local Kemp Customer Services Representative for
further support if needed.
2.3 License and Configure the LoadMaster
Follow the steps below on a computer that is connected to the same network as the LoadMaster:
1. Open a web browser.
2. In the address bar, enter https:// followed by the LoadMaster IP address, for example
https://192.168.1.1.
3. A warning may appear regarding website security certificates. Please click the
continue/ignore option.
4. The LoadMaster End User License Agreement screen appears.
Please read the license agreement and, if willing to accept the
conditions therein, click the Agree button to proceed.
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Hardware LoadMaster
2 Installing a Hardware LoadMaster

5. If using the Online licensing method, fill out the fields and click License Now.
When licensing a hardware box, ensure to not enter an Order
ID.Licensing is performed based on the Serial Number entered
during pre-provisioning.
If using the Offline Licensing method, select Offline Licensing,
obtain the license text, paste it into the License field and click
Apply License. For detailed instructions on how to register for a
Kemp ID and license the LoadMaster, refer to the Licensing,
Feature Description.
6. The Change Password screen appears
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2 Installing a Hardware LoadMaster

7. Enter a password for the bal user in the Password input field and retype it in the Retype
Password input field.
8. The login screen appears again, enter the bal user name and the new password as
defined in the previous step.
9. In the screen informing that the password has changed, click the Continue button
10. If the machine has shipped with a temporary license, a warning will appear informing
that a temporary license has been installed on the machine and for how long the license is
valid.
11. Click OK.
12. The Appliance Vitals screen of the LoadMaster will appear.
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2 Installing a Hardware LoadMaster

13. Go to System Configuration > Network Setup in the main menu.
14. Click the eth0 menu option within the Interfaces section.
15. In the Network Interface 0 screen, enter the IP address of the eth0 interface, the network
facing interface of the LoadMaster, in the Interface Address input field.
16. Click the Set Address button.
17. Click the eth1 menu option within the Interfaces section.
18. In the Network Interface 1 screen, enter the IP address of the eth1 interface, the farm-
side interface of the LoadMaster, in the Interface Address text box.
19. Click the Set Address button.
This interface is optional, depending on the network
configuration.
20. In the main menu, go to System Configuration > Local DNS Configuration > Hostname
Configuration menu option.
21. Enter the hostname in the Current Hostname text box and click Set Hostname.
22. Click the Set Hostname button.
23. In the main menu, go to Local DNS Configuration > DNS Configuration.
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Hardware LoadMaster
2 Installing a Hardware LoadMaster