KHIND VC9E31 User manual

model / 型号 VC9E31
Robotic Vacuum/智能扫地机/Penyedut Habuk Robotik
Instruction Manual / 说明指示书/Buku Panduan
P/N: 40-51346-00
Please read this manual carefully before operating this product. Keep this manual handy for further reference.
请在使用此产品前,详读此说明书。并将之收藏以作日后参考。
Sila baca buku panduan ini dengan teliti sebelum menggunakan produk ini. Simpanlah untuk rujukan masa depan.
Important / 重要/Mustahak
This manual is also available online.
www.khind.com.my

SAFETY AND WARNING INFORMATION
WARNING!
Please dispose the battery according to local laws and regulations.
Do not incinerate the appliance even if it is severely damaged.
The battery can explode and result in fire hazard.
1. Read the instruction manual carefully and follow the instruction closely.
2. Use only the attached parts which are supplied by the manufacturer.
3. This appliance is intended for household use only, commercial use will void warranty.
4. If the adaptor is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
5. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
6. Insert the adaptor to the AC mains securely. Do not operate the adaptor or charging base with wet hands.
7. Keep appliance away from ovens and stoves etc. Do not approach the fire source or the heat source,
and avoid direct sunlight.
8. This appliance is not suitable for outdoors use or on wet surfaces. Use only on dry, indoor surfaces.
9. Do not use the appliance if any parts appear to be faulty, missing or damaged.
10. Ensure all parts are securely assembled before using the appliance.
11. Check to ensure your electricity supply matches that the voltage shown on the rating plate.
The appliance must only be used as rated voltage.
12. Do not run the Robotic Vacuum during charging.
13. Do not unplug the adaptor by pulling on the cable. To unplug, grasp the adaptor, not the cable.
14. Do not use the try to ride on the main unit, place heavy objects on it or apply strong impacts to it.
15. Do not use the appliance under extremely hot or cold environments. It is recommended to use the
appliance in the environment of 0°C ~ 40°C.
16. Before each use, please clean the inner and suction mouth of the dust container, clean out the hair,
cotton fibre and dust. Do not jam the suction of the dust container.
17. Do not immerse any part of the appliance into the water or other liquids. (except for those parts and
accessories that can be washed with water).
18. This appliance can only use the adaptor provided by KHIND inside the packaging.
RISK OF PERSONAL INJURY
1. Charge the appliance for 4-5 hours before initial use.
2. Never use the appliance without the HEPA Filter or Dust Container in place.
3. Do not use the appliance in areas where flammable or combustible liquids may be present.
4. When using the Robotic Vacuum for the first time, a smell or vapour may be given off. This will dissipate
after few uses.
5. Keep hair, loose clothes, fingers and all parts of the body away from openings and moving parts.
6. Do not insert any objects into openings or cover the appliance or charging base.
7. Take extra care when cleaning and vacuuming at the staircase area.
8. In order to prevent damage to the product and reduce risk of fire and/or personal injury, the
following objects are strictly prohibited from being sucked up:
• Any large or broken objects such as glass.
• Anything that is burning or smoking such as cigarettes, matches or hot ashes.
• Liquid spills
• Reactive liquids (solvents, corrosives, detergents).
• Flammable or explosive substances such as alcohol, thinners etc.
• Pet litter or anything with pet waste attached.
SAFETY CONCERN WITH LI-ION BATTERIES
1. Before charging, please check whether the adaptor and dock station are properly connected.
2. The battery is not fully charged at the time of purchase, so please charge the appliance before initial
use. Full charging takes about 4 - 5 hours.
3. It is recommended to recharge the appliance in area where the temperature is between 5°C and
35°C. The unit cannot charge properly if the room is too cold or too hot.
4. If the operating time reduces significantly even after proper recharging, it means that the battery
has reached the end of its service life. Please send in to Khind Customer Service for battery replacement.
5. In extreme application conditions or temperature conditions, the battery may leak. If the liquid of
the battery has fluid to flow out and stick to the skin, please flush with water in time. If the liquid
accidentally enters the eye, wash immediately with water and seek medical advice.
6. Do not litter the battery together with the general household waste so as to prevent contamination
of the environment. It should be safely discarded and recycle at the appropriate collection site.
7. When not using the charging dock station for a long period of time, please unplug it.
• Pins, needles, toothpicks, coins, metals, plastics, food wrap, other wrapping films.
• Long pieces of string and belts.
• Fringes of coverings and floor cushions or carpets.
• The ends of the table cloths and curtains that reach to the floor.
• Damp or wet items
9. In order to prevent injury, fire or electric shock due to failing of the main unit or charging base,
please do not use in the following places:
• Spring layer or corridor without fence.
• In narrow areas where the main unit cannot turn around.
• In entrance halls, stairways or steep slopes.
• Segment difference or concrete floors with hard or uneven surfaces.
• On top of refrigerators or high area locations with limited space (such as surface of the table/chair).
10. Do not use the appliance on the carpets or flooring that can be easily damaged, such as waxed
floors, marble floors, mirrored surfaces (glass, mirror) etc.
11. Do not use it on damaged tiles, carpets, or old tatami mats.
12. Discontinue usage and send to nearby Khind Service Centre if encounter the below situations: -
• Battery runtime changes abruptly or the battery has been damaged.
• Charging base/ dock station, AC adapter, plug or main lead are damaged.
13. Do not touch the rotating wheels or side brushes.
14. Do not block the sensors, infrared transmitters and receivers on the main unit or charging base by
putting tape or stickers on them or blocking with cloth.
15. Do not block the suction port or exhaust port.
16. Keep pets out of the way in their enclosures or in other areas.
17. Turn off the main power switch when performing maintenance or when children or pets are present.
18. Use only the charger supplied by KHIND. If other chargers are used, this can cause damage to the
battery, product or personal property.
19. Store the appliance indoors, in a cool and dry place.
Safety Precaution Information Safety Precaution Information
1 2
EN EN

1. Always remove the plug from socket-outlet when not in use, before cleaning or maintaining the appliance.
2. For optimal performance, follow the instruction below to clean and maintain the robotic vacuum regularly.
The cleaning frequency will depend on your usage habits.
Recommended cleaning frequency:
Cleaning & Maintenance
Parts Cleaning Frequency
Filters Once every week
Rolling Brush Once every week
Side Brushes Once every month
Brush Guard Once every month
Sensors Once every month
Charging Pins Once every month
Swivel Wheel Once every month
Dust Container and Filters
1. Press the dust container release button to pull
it out.
Water Tank and Mopping Cloth
1. Press the Water Tank release button to pull
it out.
2. Open and empty the dust container.
3. Take out the foam filter and
high-performance filter.
7. Dry the dust container and filter and keep the robot
vacuum dry at all time to ensure its service life.
• Please ensure the high efficiency filter screen and
the primary filter screen are dry before installing.
• Do not expose the high efficiency filter screen
and the primary filter screen to the sun.
8. Put the filters and pre-filter back into the dust
container.
4. Clean the dust container and filters with a
cleaning brush or soft brush.
5. Use water to rinse the primary filter screen.
6. The dust container can be scrubbed with soft cloth.
• Do not allow water flow into the fan port during
cleaning process.
2. Remove the Mopping Cloth from the
Water Tank.
3. Open the water inflow hole cover
and empty water from Water Tank.
6. Water Tank can be dried with dry cloth or let it
naturally dry with air.
4. Use water to clean the Mopping Cloth.
5. Dry the Mopping Cloth with sunlight.
Rolling Brush
1. Pull on the release tabs to unlock the brush guard as shown.
2. Lift the rolling brush to remove.
3. Clean the rolling brush with the provided cleaning tool or soft brush.
4. Reinstall the rolling brush by inserting the fixed protruding end first and then clicking into place.
5. Press down to snap the brush guard unto place
3
5
4
2
1
3 4
EN EN

Side Brushes
Foreign substances, such as hair, can easily get tangled in the side brushes
and dirt adhere to them. Be sure to clean them regularly
1. Remove the side brushes
2. Carefully unwind and pull off any hair or string that is wrapped
between the main unit and the side brushes
3. Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them
• Only use the side brushes when completely dried
Replace the Side Brushes
The side brushes may become bent or damaged after being used
for a period of time. Follow the instructions below to replace them.
Pull off the old side brushes and snap the new ones into place
Warning: There is a marking on the brush which shows “L” for left
brush and “R” for right brush
Clean the Sensors and Charging Pins
To maintain the best performance, clean the drop sensors and charging pins regularly. Dust off the drop
sensors and charging contact pins using a soft cloth or cleaning brush
• Please use dry soft cloth for cleaning and do not use wet cloth to prevent damage caused by water
Charging
Dock Pins
Down-view
Sensor
Drive Wheels and
Omnidirectional
Wheel
Robot front view
Robot back view
A. Robot Front View
1. “Recharge” or “Home” button
2. Omnidirectional Lens
3. Power button
4. Top Cover
5. Dust Box / Water Tank button
B. Robot Back View
6. Drop Sensor
7. “L” Side &“R” Side Brush
8. Drive Wheel
9. Dust box
10. Magnetic Sensor
11. Charging Contact Pins
12. Omnidirectional Wheel
13. Battery Compartment
14. Rolling Brush
15. Brush Guard
C. Dust Box
16. High Efficiency Strainer
17. Primary Filter Strainer
18. Dust Box Metal Sheet
19. High Efficiency Top Cover
20. Vent
21. Dust Box Swivel Cover
D. Charging Dock
22. Signal Sensor
23. DC Socket
24. Charging Pin
E. Water Tank and Mopping Cloth
25. Water Injection Port
26. Water Tank
27. Mopping Pad
F. Remote Control
[Battery type: 2 pieces of leak-proof UM4
AAA 1.5V battery (not provided)]
28. Auto Cleaning Mode Button
(Turbo / Quiet / Standard Mode)
29. Start / Pause Button
30. Schedule Cleaning Setting Button
31. Display Screen
32. Cleaning Mode Switching Button
(Using dust tank -Edge / Room cleaning
mode available;
Using water tank- Edge / Room / Mopping
cleaning mode available)
33. Direction Control Button
34. Time Setting Button
35. Recharging Button
G. Accessories
1. Replacement Side Brushes x2 pieces
2. Replacement HEPA Filter x1 pieces
3. Replacement Fiber Mop Cloth x1 piece
4. Cleaning Tool
Dust Box
Charging Dock
Water Tank and Mopping Cloth
1
2
4
3
6EN
5EN
Parts Identication
1
2
3
4
5
6
7
8
9
9
10
11
12
13
14
15
16
19
20
22
23
24
25
26
27
28
31
32
33
34
35
29
30
21
17
18

Specications
Model
Power
Adaptor Input Voltage
Adaptor Output Voltage
Battery type
Battery Voltage
Filtration Type
Dust Container Capacity
Water Container Capacity
Suction Power
Operating Time
Charging Time
Charging Option
Anti-collision Sensor
Anti-falling Sensor
Gyroscope
Noise Level
Net Weight
Product Dimension (Diameter x Height)mm
Wi-Fi specification
Model
Feature :
Frequency Band :
Channel Bandwidth :
Half/Full Duplex :
Radio Technology :
Modem Compatibility
VC9E31
IEEE 802.11 b / g / n
2412MHz – 2472MHz
20 MHz
Half
CKK DSSS / OFDM / OFDM
2.4G (5G is not supported)
VC9E31
28W
AC100-240V~ 50/60Hz
Lithium Ion Battery Pack
14.4V 2500mAH
HEPA lter
600ml
350ml
2000Pa
90-120min
4-5hours
i) Auto charging
ii) Manual charging
11 sensors
3 sensors
Yes
<65db
2.7kg
330x76mm
19V 0.6A Remove the
protective strip
Remove
protective flim
Product Use / Host Charging
1. Place the Charging Dock on a hard, level
surface and against a wall. Remove objects
within 1.5 ft/0.5 m on both sides and within
3 ft/1 m in front of the Charging Dock.
2. Plug the adapter into a wall outlet and plug
the DC jack into the DC socket of the Charging
Dock. When the Charging Dock connects to
AC power, the LED indicator on the Charging
Dock is flashing green.
• Install the Charging Base in a location that
Robot can easily access.
• Always keep the Charging Base plugged
in, otherwise the Robot will not
automatically return to it.
3. Install the side brushes before use.
Warning:
There is a marking on
the brush which shows
“L” for left brush and “R”
for right brush
4. Charging your robot
• Place the robot on the Charging Dock for
battery charging (When charging, indication
light is flashing. Light will stay light up
when charging is finished. Normal
charging time is about 4-5 hours)
• Robot returns to the Charging Dock at the
end of a cleaning cycle or when its battery
is running low
ATTENTION :
1. Charge the appliance for at least 4-5
hours before the first use.
2. If the battery is fully charged and
not used for a long period of time,
its capacity may decrease and need
to re-charged. Power switch OFF to
prevent rapid battery drain.
• Do not expose Charging Dock to direct
sunlight or any strong reflection on light
source.
• Recommend to fully charge the robot to
ensure operating time.
• Avoid to have Water Tank inserted in robot
when charging
• Avoid to have wet mopping cloth in which
may damage wooden floor.
7EN 8EN
How To Use
Product Usage (Preparation)
Before using the Robot, remove the protective strip on the Robot and Charging Dock
Remove Protection

Product Usage (Select Cleaning Mode)
1. Auto Cleaning
• Robot Optimizes its cleaning path by selecting different cleaning modes automatically until
cleaning is complete. This is the most commonly used cleaning mode.
• Press on the Robot or / on the Remote Control to start cleaning in Auto Mode.
• Press again on the remote control to select the cleaning strength mode: Turbo mode, Quiet
mode or Standard Mode.
• Robot will return to the Charging Base automatically when battery level becomes low or when
cleaning is completed.
• By default, Robot starts in Auto Cleaning mode when it is turned on.
2. Spot Cleaning
• Robot intensively cleans a specific area in a spiral pattern within the 5ft radius, it is useful if there
is a concentrated area of dust or debris.
• Press on the Remote Control repeatedly until the icon of Edge Cleaning Mode is displayed on
the screen
3. Edge Cleaning
• Robot reduces the moving speed when detects a wall and then follows along the wall the ensure
the edge is cleaned thoroughly. Robot will return to Charging Dock when cleaning has finished.
• Press on the Remote Control repeatedly until the icon of Edge Cleaning Mode is displayed on
the screen.
4. Single Room Cleaning
• Select this mode only when one specific
room needs to be cleaned. Make sure to
confine Robot to the room by closing
the door. Robot will also clean the
edges before finish cleaning. Press on
the Remote Control repeatedly until the icon
of Single Room Cleaning Mode is displayed on
the screen.
5. Manual Cleaning
• You can direct Robot to clean a particular area by using the directional buttons on the
Remote Control.
6. Set Time and Scheduled Cleaning
Make sure the time is set correctly to your local time before setting a scheduled cleaning.
Make sure the Robot is turned on.
• Set Time
1. Press on the Remote Control. The time will blink on the display.
2. Press to set the “hour” and “minute”.
3. Press to save the setting.
7. Set a Scheduled Cleaning
You can schedule Robot to start cleaning at a specified time.
To cancel a previously scheduled cleaning, press and hold for 3 seconds.
1. Press on the Remote Control. The time will blink on the display.
2. Press to set the “hour” and “minute”.
3. Press to save the setting.
Move backward
Turn left
Turn right
Move forward
1
2
3
2
8. Recharging
You can press on remote control, the appliance will switch into auto recharge mode and search
for charging station.
9EN 10 EN
13

1. Scan the QR code above and download“TUYA SMART ”
from your APP STORE or GOOGLE PLAY. (Fig 1)
2. Open “TUYA”on cell phone after download and register an
account via email or cell phone number.
3. Login with account and password.
Quick Guide
App Downloading
• Open the water inflow hole cover, inject water slowly into the water tank.
Mopping / Water Tank
• Do not use mopping function with any carpet floor.
• Please remove mopping cloth and clean it after mopping is completed.
• Please empty the water tank after each use.
• Take out the mopping cloth and place it on top of the water tank. Press the mopping cloth gently
to ensure it stick firmly with water tank.
• Replace the dust box of the robot with water tank. Mopping is ready.
• Press Power button to start mopping.
11 EN 12 EN
Scan to download APP ( TUYA Smart )
Please read this manual carefully before use and follow the Quick Guide during operation for safety.
Please make sure that your robot, router and phone are close to each other before starting APP connection.
Suggested distance: less than 4M
TUYA SMART (ICON)
IOS APP Android APP
Fig 1

**NOTE**
Note: This device is not compatible with 5G network. Ensure that you are connected
to 2.4G Wi-Fi network.
13 14
EN EN
Fig 2
Fig 5 Fig 7Fig 6
Fig 3 Fig 4
4. In your TUYA app, tap on “Add Device”button or + button on the top right corner to add device (Fig 2)
5. Tap Small Home Appliances on the left and select Robot Vacuum (Wi-Fi) (Fig 3)
6. Key in your WIFI Password and start device connection (Fig 4)
7. Click Confirm Indicator Rapidly Blink and press “Next” to connect your device (Fig 5)
8. After a voice prompt“Wifi Connected”, adding device “Khind VC9E31” to your TUYA app is complete.
You can rename your device, eg. My Khind Robot (Fig 6)
9. Your robot is initialized and you may start using your TUYA App to control your Robot Vacuum (Fig 7)
Before connecting your device, turn on the robot vacuum. After the voice prompts“Welcome to use robot
vacuum cleaner”, please press and hold the“Home”button until voice prompts“Smart Link”
Fig 8 Fig 9 Fig 10
APP Operations
10. Select “Auto Cleaning”, “Recharge mode”, “Room cleaning”, “Edge cleaning”, “Spot cleaning” as you
want to start certain cleaning modes (Fig 8) (Fig 9)
11. To set your cleaning strength, press the“Cleaning strength” (Fig 9) button to select Energy-saving,
Standard, or Turbo cleaning strength (Fig 10)
Fig 11 Fig 12 Fig 13
Scheduling
12. Choose Schedule cleaning (Fig 11) to enter scheduling interface and select “Add Schedule”
13. Choose the desired working time (Fig 12) and day (repeat Monday – Sunday) (Fig 13)

Fig 20 Fig 21 Fig 22
Supported Third-party Control
19. The robot works with Amazon Alexa, Google Assistant and some other third-party control devices.
20. Tap in the top right corner (Fig 20), then find “Supported Third-party Control” and tap
corresponding icon to learn connection way (Fig 21)
Share Devices
21. Only one main ID for one single device is available. If you want to share the device to others in your
family, tap on the top right corner and choose “Share device” (Fig 21)
22. Type the correct registered cell phone number/email ID to add additional users (Fig 22) (Other users
have to register TUYA ID before being added)
Reset WIFI
23. Changing the connection from existing WIFI network to new WIFI network, you need to re-connect
your robot to the new WIFI network after initializing your robot as step 7 and step 8 then you could
connect it to new network
16 EN
15 EN
Fig 14 Fig 15 Fig 16
Start / Pause / Standby / Sleeping mode, Working Map and Cleaning Record
14. Press “ ” / “ ” to start / pause the robot (Fig 14)
• Note: When the robot pauses over 10 minutes, it will enter sleeping mode
• If it is in sleeping mode, press , the robot will be wakened up to standby mode
• Press the cleaning mode as you want to start working
15. The App will show the map of working cleaning path of the robot. It may not update in real time (Fig 15)
16. Tap “Cleaning record”, it will show the cleaning records of working time and cleaned area, also you can
clear the data (Fig 16)
Fig 17 Fig 18 Fig 19
Find Robot
17. You may not know where the robot is when it finishes cleaning and stops. Press“Positioning
of “, and a “Ding Dong”sound will prompt you to find the robot (Fig 17)
Mute
18. Tap “More” to enter mute function setting interface (Fig 18). If mute function is active, the robot will
cancel voice prompt, so it will not bother you (Fig 19)
**NOTE**
The APP software is upgrading, the actual APP user interface may be different from the
statements in this manual. Some functions may be added while some functions mentioned
above may be deleted. As different countries have different networking policy, the real time
map displaying function may be delayed or may not be fulfilled. If other languages' version
of this APP instruction is confusing or inaccurate, please refer to English version. Our
company reserves the right to change the parameters without prior notice.

18 EN 17 EN
Trouble Shooting
Prompt ToneNo Cause of Failure Solution
1 Robot off ground Robot suspended Please put the Robot back to the ground and
press the cleaning key again
2 Dust container
isn't installed
Dust box removed
and not installed
Return the dust box to the Robot and press the
cleaning key again
3 Battery failure Abnormal battery
charging
Contact our customer service department to
test battery
4 Drive wheel stuck Wheel jammed Check whether the wheel is entangled with
foreign objects and clean up the entangled
objects
5 Bumper stuck Front bumper
stuck
Check whether the front bumper can rebound
normally
6 Connection failed Robot connected
to server failure
Check whether can access internet when
connection is done
7 Low power,
please charge
Battery power less
than 20%
Robot automatically enters the recharge mode
8 Side brush stuck Abnormal edge
brushing
Check whether the side brush is wound by wire
and clean up the wound
9 Please move the
Robot to the
open area
Robot failed to get
out of trouble
Please move the Robot to an empty place and
press the cleaning key again