
Appendix C – Windows95 Issue 15
TurboChip400 User’s Guide - Rev. A00 Kingston Technology Company
Appendix C Windows95 Issue
Problem: When running Windows95 on a computer with an AMD-K6-2
processor running at speeds of 350 MHz or above, you may receive one of the
following errors:
•Device IOS failed to initialize.
•Windows Protection Error. You must reboot your computer.
Cause: The first error is a result of a divide exception in IOS.VXD, the second
is due to a similar error within ESDI_506.PDR or SCSIPORT.PDR.
Certain Windows95 files need to be updated because they contain
initialization timing loops that do not execute properly on the AMD-K6-2
processor at speeds of 350 MHz or higher. This problem is due to limitations of
the software algorithms and is not a problem with the processor itself.
Microsoft has confirmed this to be a problem in Microsoft Windows95 and
OEM Service Release versions 2, 2.1 and 2.5.
This issue does not occur in Microsoft Windows98 or Microsoft Windows
NT.
Resolution: The Service Pack for Windows 95 OSR 2.x floppy disk contains
the patch necessary to correct the problem. This patch only works with
Windows95 OEM Service Release versions 2 or higher. To find out what
version of Windows95 is installed on your system, right click on the ‘My
Computer’ icon and select ‘Properties’. An OEM Service Release 2 system will
show a designator, such as “4.00.9500B” as the version. The number may vary
slightly, but the designator will be a ‘B’ for the OSR2 version. Versions
without a ‘B’, such as an ‘A’ or those with nothing after the number, cannot
utilize this patch to fix the software timing loop issue.
To install the patch, insert the Service Pack for Windows 95 OSR 2.x floppy
disk and double-click on amdk6upd.exe in WindowsExplorer.
For further information, please go to the following URL:
http://support.microsoft.com/support/kb/articles/q192/8/41.asp?FR=0