Kirkland Signature KS 9.0 Loaner User manual

9.0
DIGITAL
Hearing
INSTRUMENTS
USER GUIDE
PREMIUM

Wireless hearing aids
KS 9.0
KS 9.0 Demo
KS 9.0 Loaner
CE mark applied
2019
2019
2019
This user guide is valid for:
For more information, please visit the Kirkland Signature™9.0
(KS 9.0) User Portal at www.KS9userportal.com.

3
Your hearing aid details
Battery size
312
Earpieces
cDome
cSlimTip
ccShell
Your hearing aids operate between 2.4 GHz and 2.48 GHz
frequency range. When ying please check if ight operator
requires devices to be switched into ight mode, see chapter 11.

4

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These premium products are the result of decades of research and
expertise, and are designed to keep you connected to the beauty of
sound! We thank you for making such a great choice and wish you
many years of listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the most out of your hearing aids. For more
information about features and benets, simply contact your
hearing care professional.
www.KS9userportal.com

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Contents
Your hearing aid
1. Parts of the hearing aid 8
2. Left & right hearing aid indicators 10
3. On/off 11
4. Batteries 12
5. Putting on the hearing aid 15
6. Removing the hearing aid 16
7. Multifunction button 17
8. Connectivity overview 18
9. Initial pairing 19
10. Phone calls 23
11. Flight mode 26

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Further information
12. Care and maintenance 29
13. Exchanging the earwax protection 32
14. Service and warranty 38
15. Compliance information 39
16. Information and description of symbols 48
17. Troubleshooting 54
18. Important safety information 58
19. Important information: Cellphones 73
20. For the U.S. market only, complies with 75
the FDA regulations

8
1. Parts of the hearing aid
Battery door
Anchor (optional) Speaker
(without earpiece attached)
Multifunction button
Tube

9
Possible earpieces
cShell
SlimTipDome

10
2. Left & right hearing aid indicators
There is a red or blue indicator on the back of the hearing aid and on
the speaker. This will tell you if it is a left or a right hearing aid.
Blue indicator for left hearing aid.
Red indicator for right hearing aid.

11
3. On/of f
The battery door is also the on/off switch.
Open battery door =
hearing aid is off
When you switch on the hearing aid you might hear
a startup melody.
12
Closed battery door =
hearing aid is on

12
4. Batteries
Remove the sticker
from the new
battery and wait
2 minutes.
Open the battery
door.
Place battery in
the battery door
with the “+” symbol
facing upwards.
1 2 3

13
If it is difcult to close the battery door:
Check that the battery is inserted correctly and the “+”
symbol is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the battery
door could be damaged.
Low power: You will hear two beeps when the battery is low.
You will have approximately 30 minutes to change the battery
(this can vary, depending on the hearing aid settings and
battery). We recommend that you always have a new battery
on hand.

14
Please ensure you use the correct type of battery in your
hearing aids (zinc-air). Please also read chapter 18.2 for
further information on product safety.
Replacement battery
This hearing aid requires a size 312 zinc-air battery.
Zinc-air
battery size
312
Color marking
on package
brown
IEC code
PR41
ANSI code
7002ZD

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5. Putting on the hearing aid
Place the hearing aid
behind your ear.
Insert the earpiece
into your ear canal.
If there is an anchor
attached to the
earpiece, tuck it into
the bowl of your ear
to secure your
hearing aid.
1 2 3

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6. Removing the hearing aid
Pull on the bend of the tube
and remove the hearing aid
from behind your ear.

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7. Multifunction button
It functions as a volume control and/or a program
change depending on the hearing aid programming.
This is indicated in your individual “Hearing aid
instructions.” Please ask your hearing care
professional for a printout.
The multifunction button has several functions.
If the hearing aid is paired with a Bluetooth®enabled phone, a short
press on the upper or lower part of the button will accept an incoming
call and a long press will reject an incoming call — refer to chapter 10.

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8. Connectivity overview
The illustration below shows the connectivity options available for
your hearing aid.
* The TV Connector can be connected to any audio source such as a TV, PC or Hi-Fi system.
Cellphone
TV Connector connected to TV*

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9.1 Initial pairing to Bluetooth®enabled device
It is only necessary to perform the pairing procedure once with
each device featuring Bluetooth wireless technology. After the
initial pairing, your hearing aids will connect automatically to
the device. This can take up to 2 minutes.
9. Initial pairing

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On your device (e.g., a phone), ensure that Bluetooth wireless
technology is enabled and search for Bluetooth enabled devices in
the connectivity setting menu.
Switch on both hearing aids. You now have
3 minutes to pair your hearing aids with
your device.
1
2
9.1 Initial pairing to Bluetooth enabled device, continued