KitchenAid KGCT366E User manual

JOB AID
Part No. 4317225
36 " GLASS SEALED-BURNER
GAS COOKTOP
MODEL KGCT366E

Copyright 1997 Whirlpool Corporation
OBJECTIVE
The objective of this Job Aid is to have the experienced appliance technician become
familiar with the operation and service of the 36
" Glass Sealed-Burner Gas Cooktop.
It is designed as reference material and is not a replacement for basic training.
FORWARD
This Job Aid will introduce the technician to the 36 " Glass Sealed-Burner Gas Cooktop,
Models KGCT366EBL, KGCT366EWH, & KGCT366EAL. This Job Aid is a reference
guide for the experienced technician. It is not designed as a replacement to basic
training. This Job Aid does not replace the Service Manual or the Use and Care Guide.
It is designed to be used in conjunction with these manuals.
WHIRLPOOL CORPORATION assumes no responsibility for any repair made on
our products by anyone other than Authorized Factory Service Technicians.

Copyright 1997 Whirlpool Corporation, Benton Harbor, MI
WHIRLPOOL CORPORATION assumes no responsibility for
any repair made on our products by anyone other than qualified
TECH-CARE®Service Technicians.
Electrical Shock Hazard
Disconnect the cooktop’s line cord plug from the wall receptacle before you service
any of the components inside the unit. Failure to do this could result in violent
electrical shock.
VOLTAGE CHECKS
When making voltage checks, be sure to observe the following precautions:
1. The floor must be dry. Water and dampness increase the chances of
electrical shock.
2. Set the voltmeter correctly for the voltage being measured.
3. Touch only the insulated parts of the meter probes.
4. Touch the component terminals, or wires, with the meter probe tips
only.
5. Touch the meter probe tips only on the terminals being checked.
Touching other components could damage good parts.
PARTS QUALITY
An important step in the appliance repair procedure is the selection of FSP®
(FACTORY SPECIFICATION PARTS) as replacements. Use of “fits-all,” or “look alike”
parts could result in early parts failure, safety hazard, or substandard performance
of a WHIRLPOOL appliance. It could also result in an unnecessary repeat of your
repair efforts.
To be sure that the part(s) you purchase meet the exacting quality standards used to
build every new WHIRLPOOLappliance, be sure to ask for genuine FSP replacement
parts, as specified for your model. “FSP” is a registered trademark of WHIRLPOOL
CORPORATION.
You can buy your genuine FSP replacement parts from any authorized WHIRLPOOL
Parts Distributor.

IMPORTANT SAFETY INFORMATION
Fire Hazard
Do not obstruct the flow of combustion and
ventilation air.
Electrical Shock Hazard
It is the customer’s responsibility to.
• Contact a qualified electrical installer.
• Assure that electrical installation is adequate
and in conformance with the National Electri-
cal Code, ANSI/NFPA 70—latest edition•,
and all local codes and ordinances.
• Take special care when drilling holes into the
wall for venting or electrical wiring. Electrical
wires may be concealed behind the wall cov-
ering.
• Disconnect the power to any electrical circuits
that could be affected by the installation of this
cooktop.
Failure to do so could result in fire, electrical
shock, or other personal injury.
Personal Injury Hazard
To eliminate the risk of burns or fires, do not
install cabinets or store things above the cooktop.
If cabinets are already installed above the
cooktop, install a range hood to the bottom of the
cabinet to prevent reaching over the heated
cooking surface. The range hood should stick
out a minimum of 5-inches (12.7 cm) from the
front of the cabinets.
Reaching over a heated cooking surface could
result in a serious burn or other inury.
• Copies of the standards listed above may be
obtained from:
National Fire Protection Association
Batterymarch Park
Quincy, Massachusetts 02269
This Job Aid is intended for factory-service techni-
cians only. We recommend that customers DO
NOT service their own units, because of the com-
plexity and risk of high-voltage electrical shock
If the information in this Job Aid is not fol-
lowed exactly, a fire or explosion may result
causing property damage, personal injury or
death:
Do Not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
WHAT TO DO IF YOU SMELL GAS:
• Do Not try to light any appliance.
• Do Not touch any electrical switch; Do Not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
WARNING
WARNING

- 1 -
Table of Contents
Model & Serial Number Location ....................................................................................................Page 2
Component Locations .....................................................................................................................Page 2
Component Access .........................................................................................................................Page 3
Removing The Components ...........................................................................................................Page 4
Wiring Diagram ...............................................................................................................................Page 8
Troubleshooting Chart ....................................................................................................................Page 9
Warranty .......................................................................................................................................Page 10

- 2 -
MODEL & SERIAL NUMBER LOCATION
The Model/Serial Number Plate is located on the burner box.
Model/Serial Plate
(Underside Of Cooktop)
COMPONENT LOCATIONS
(View From Under The Cooktop)
Gas Manifold Spark Switch
Spark Module
Gas Valve Spark Ignitor
Burner Base

- 3 -
COMPONENT ACCESS
To remove the components for servicing, use the following procedure:
1. Remove the cooktop from the cabinet and turn it over.
2. Remove the hardware (screws and washers) from the burner box cover and lift the
cover off the burner box, then disconnect the three power cord leads (see the inset),
and remove the burner box cover. You can now access all of the components for
service.
Tempered Glass Maintop Power Cord
BURNER BOX
COVER
Ground Screw
Green/Yellow
Ground Lead
Neutral (N)
Power Cord Lead
Line 1 (L1)
Power Cord Lead
Manifold
Inlet
Screw &
Flat Washer
Installation
Screws
Burner Box
Screw (1 of 9)
SPARK
MODULE
SPARK MODULE
Installation
Screws
Tools Required:
1/4 " Nut Driver

- 4 -
REMOVING THE COMPONENTS
REMOVING A GAS VALVE & SPARK SWITCH
Tools Required:
1/4 " Nut Driver
1/2 " Open End Wrench
1. Turn off the gas and the electrical supply to the cooktop.
2. Remove the gas regulator and remove the cooktop from the cabinet.
3. Remove the knob from the control you wish to service and unsnap the bezel from the
tempered glass.
4. Turn the cooktop over and remove the burner box cover (see page 3).
5. From the bottom of the unit, remove the hex-head screw and rubber washer from the
gas valve and disconnect the gas line fitting, then remove the valve from the manifold,
and pull the spark switch and rubber cover from the valve body.
6. Reassemble the unit.
Spark Switch
Gas Valve
Rubber Washer
Manifold
Tempered
Glass
Rubber Washer
1/4"Mounting Screw
1/2"Gas
Line Fitting
Installation Note:
Be sure to center
Gas Valve Shaft
In Hole

- 5 -
REMOVING THE SPARK MODULE
Tools Required:
1/4 " Nut Driver
1. Turn off the gas and the electrical supply to the cooktop.
2. Remove the gas regulator and remove the cooktop from the cabinet.
3. Turn the cooktop over and remove the burner box cover (see page 3).
4. Remove the three screws from the spark module and remove it, then mount the new
module in its place.
5. Disconnect the wires from the terminals of the old spark module and reconnect them
to the same terminal locations on the new module.
6. Reassemble the unit.
SPARK MODULE
Ground Screw
Module Screws
Brown
(Common)
Brown
Orange
Yellow
Blue Green
Red

- 6 -
REMOVING A SURFACE BURNER & SPARK IGNITOR
Tools Required:
1/4 " Nut Driver
1/2 " Open End Wrench
3/8 " Open End Wrench
1. Turn off the gas and the electrical supply to the cooktop.
2. Remove the gas regulator and remove the cooktop from the cabinet.
3. Turn the cooktop over and remove the burner box cover (see page 3).
Refer to the illustration on the next page.
4. Disconnect the spark ignitor wire from the pin for the surface burner you wish to
service.
5. Disconnect the gas line fitting from the surface burner that you wish to remove, and
remove the hex-head screw from the surface burner bracket , then remove the burner
and mounting plate from the cooktop glass.
6. Unclip the spark ignitor and remove it from the surface burner, then remove the three
hex-nuts from the surface burner and remove it from the plate.
7. Reassemble the unit.

- 7 -
REMOVING THE TEMPERED GLASS
1. Turn off the gas and the electrical supply to the cooktop.
2. Remove the gas regulator and remove the cooktop from the cabinet.
3. Remove the knobs and unsnap the bezels from the tempered glass.
4. Turn the cooktop over and remove the burner box cover (see page 3).
5. To remove the tempered glass, remove the five surface burner assemblies, (see page
6), and lift the glass off the burner box.
6. Reassemble the unit.
Surface Burner Bracket
Ignitor & Clip
Burner Plate
Burner Assembly Screw
Burner Hex Nut (3)
(Optional Replacement)
Surface Burner

- 8 -
WIRING DIAGRAM
RD or GY ORN
ORN
BU
BU
GROUND
YL
YL
RD or GY
CR LF RR
CR
RR
LF
LR
LR
RF
RF
BR
BR
BK
N
L1
GND
5
1
2
3
4
WH
SPARK MODULE
IGNITORS
PLUG
GROUND
Neutral 5/16"
Wide Blade
Ground
Round Blade
Power
1/4" Wide Blade
VALVE SWITCHES
GN or GN/YL
GN or GN/YL
The power cord on this appliance is equipped
with a three-pronged (grounded) plug, which
mates with standard three-prong (grounding)
wall receptacles.
Part #3191129
120 VAC, 60 Hz, 1-Phase
15- 0r 20-Ampere
Switches On Valves
Electric circuit closed when
knob is rotated 40˚ to 80˚
counterclockwise from Off
WARNING
Electrical Shock Hazard
Disconnect from electrical supply
before servicing.
Replace all panels before operating.

- 9 -
Electrical Shock Hazard
Certain procedures in this section require electrical tests or measurements while power is applied
to the range. Exercise extreme caution at all times. If test points are not easily accessible,
disconnect power, attach test equipment, and reapply power to test.
WARNING
TROUBLESHOOTING CHART
No gas supply to cooktop.Burner fails to light. The ignitor
sparks.
No sparking when any valve is turned
to LITE position.
No electrical power to cooktop.
Faulty spark ignition switch.
Ignition switch off or not properly
mounted on gas valve.
Faulty spark module.
Check for:
• Loose or bad connections.
• Burned or discolored wires.
Reset circuit breaker or replace fuse.
Check ignition switch.
Check ignition switch mounting.
Replace spark module.
Repair or replace wires or connectors.
Open the gas shutoff valve or valve on
propane tank.
Refill or replace propane tank.
Replace module.
Cooktop sparks when not in use. Correct wiring.
Check switch.
Wrong polarity at electric hookup.
Faulty spark ignition switch.
Check for:
• Loose or bad connections.
• Burned or discolored wires.
Faulty direct ignitor.
Faulty valve spark switch.
Direct ignitor(s) will not spark. Repair or replace wires or connectors.
PROBLEM POSSIBLE CAUSE SOLUTION
Weak spark module.
Check ignitor.
Check switch.

- 10 -
WARRANTY
KitchenAid®Gas Cooktop
KITCHENAID
WILL PAY FOR:
Replacement parts and repair labor costs
to correct defects in materials or work-
manship. Service must be provided by
an authorized KitchenAid servicing out-
let.
Replacement parts for the gas burners to
correct defects in materials or workman-
ship.
For downdraft vent models, replacement
parts for the downdraft vent motor to
correct defects in materials or workman-
ship.
KITCHENAID
WILL NOT PAY FOR:
A. Service calls to:
1. Correct the installation of the
cooktop.
2. Instruct you how to use the
cooktop.
3. Replace house fuses or correct
house wiring.
B. Repairs when cooktop is used in
other than normal home use.
C. Damage resulting from accident,
alteration, misuse, abuse, improper
installation or installation not in ac-
cordance with local electrical codes.
D. Any labor costs during the limited
warranties.
E. Replacement parts or repair labor
costs for units operated outside the
United States.
F. Pickup and delivery. This product is
designed to be repaired in the home.
SECOND THROUGH
FIFTH YEAR LIMITED
WARRANTY
From Date of Installation.
LENGTH OF WARRANTY
ONE YEAR FULL WARRANTY
From Date of Installation.
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state-to-state.
® Registered Trademark of KitchenAid, St. Joseph, Michigan, U.S.A. 49085.