KitchenAid 5KSM3311XEER User manual

KSM3311X
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2 | PARTS AND FEATURES
PARTS AND FEATURES
PARTS AND ACCESSORIES
Pouring shield*
Flex Edge
beater*
Wire whip
Dough hook
Speed control
*Accessory sold separately
Motor head
Attachment hub
Beater shaft
Flat
beater
Bowl
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STAND MIXER SAFETY | 3
STAND MIXER SAFETY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. To avoid risk of electrical shock, do not put Stand Mixer in water or other liquid.
3. Close supervision is necessary when any appliance is used by or near children.
4. Unplug the Stand Mixer from outlet when not in use, before putting on or taking
o parts, and before cleaning.
5. Avoid contacting moving parts. Keep hands, hair, and clothing, as well
as spatulas and other utensils, away from beater during operation to reduce
the risk of injury to persons and/or damage to the Stand Mixer.
6. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions or has been damaged in any manner. Return appliance to the
nearest Authorized Service Facility for examination, repair or adjustment.
7. The use of accessories not recommended or sold by KitchenAid may cause
re, electric shock or injury.
8. Do not use the Stand Mixer outdoors.
9. Do not let the cord hang over the edge of table or counter.
Flat
beater
Bowl
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4 | USING THE STAND MIXER
STAND MIXER SAFETY
10. Do not let the cord contact hot surfaces, including the stove.
11. Remove the at beater, wire whip, or spiral dough hook from
the Stand Mixer before washing.
SAVE THESE INSTRUCTIONS
THIS PRODUCT IS DESIGNED FOR HOUSEHOLD USE ONLY.
ELECTRICAL REQUIREMENTS
Voltage: 120 V
Frequency: 60 Hz
Wattage: 250 Watts
NOTE: The power rating for your
Stand Mixer is printed on the serial
plate.
Do not use an extension cord. If the
power supply cord is too short, have
a qualified electrician or serviceman
install an outlet near the appliance.
The maximum rating is based on the
attachment that draws the greatest
load (power). Other recommended
attachments may draw significantly
less power.
USING THE STAND MIXER
CHOOSING THE RIGHT ACCESSORY
ACCESSORY USE TO MIX DESCRIPTION
FLAT BEATER
FLEX EDGE BEATER*
Normal
to heavy
mixtures
Cakes, Creamed frostings, Candies,
Cookies, Biscuits, Pie pastry, Meat loaf,
Mashed potatoes
WIRE WHIP Mixtures
that need air
incorporated
Eggs, Egg whites, Heavy cream,
Boiled frostings, Sponge cakes,
Mayonnaise, some Candies
DOUGH HOOK Mixing and
kneading yeast
doughs
Breads, Rolls, Pizza dough, Buns
*Accessory sold separately
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USING THE STAND MIXER | 5
FOR DETAILED INFORMATION ON USING THE STAND MIXER:
Visit kitchenaid.com/quickstart for additional Instructions with videos, inspiring recipes,
and tips on how to use your Stand Mixer.
USING THE STAND MIXER
SPEED CONTROL GUIDE
All speeds have the Soft Start®feature which automatically starts the Stand Mixer
at a lower speed to help avoid ingredient splash-out and “our puff” at start-up,
then quickly increases to the selected speed for optimal performance.
NOTE: The speed control can be set between the speeds listed in the chart to obtain
speeds 1, 3, 5, 7, and 9 if a finer adjustment is required. Do not exceed Speed 2 when
preparing yeast doughs as this may cause damage to the Stand Mixer.
SPEED ACCESSORY ACTION DESCRIPTION
STIR STIR For starting all mixing procedures, slow
stirring, combining, and mashing. Use to
add our and dry ingredients to batter,
and to add liquids to dry ingredients.
Do not use Speed 1 to mix or knead
yeast doughs.
1
2SLOW MIXING For slow mixing, mashing, and faster
stirring. Use to mix and knead yeast
doughs, heavy batters, and candies;
start mashing potatoes or other
vegetables; cut shortening into flour;
mix thin or splashy batters.
4MIXING,
BEATING For mixing semi-heavy batters, such
as cookies. Use to combine sugar and
shortening, and to add sugar to egg
whites for meringues. Medium speed
for cake mixes.
6BEATING,
CREAMING For medium-fast beating (creaming),
or whipping. Use to finish mixing cake,
doughnut, and other batters. High
speed for cake mixes.
8FAST BEATING,
WHIPPING For whipping cream, egg whites,
and boiled frostings.
10 FAST WHIPPING For whipping small amounts of cream,
or egg whites; for final whipping of
mashed potatoes.
NOTE: To move the speed control lever with ease, lift slightly up as you move it across
the settings in either direction.
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6 | USING THE STAND MIXER
USING THE STAND MIXER
ASSEMBLING THE STAND MIXER
1Check to be sure that the Stand
Mixer is unplugged, and the speed
control is turned to “0”. 2
Raise the motor head: Slide the
locking lever to the unlock position
and lift the motor head. Once lifted,
slide the locking lever to the lock
position to keep the motor head up.
3
Attach the bowl: Place the bowl on
the bowl clamping plate and gently
turn it in a clockwise direction to
lock it into place.
4
Attach any accessory: Slip the
accessory onto the beater shaft and
press upward as far as possible. Turn
the accessory counterclockwise to
hook the accessory over the pin on
the shaft.
NOTE: To move the speed control lever
with ease, lift slightly up as you move it
across the settings in either direction.
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USING THE STAND MIXER | 7
USING THE STAND MIXER
IMPORTANT: Your Stand Mixer is adjusted at the factory so that the at beater just
clears the bottom of the bowl. If, for any reason, the at beater hits the bottom of
the bowl or is too far away from the bowl, you can easily correct the clearance.
NOTE: When properly adjusted, the flat beater will not strike on the bottom or sides
of the bowl. If the flat beater or the wire whip is so close that it strikes the bottom of
the bowl, coating may wear off the beater or wires on the whip may wear.
ASSEMBLING THE STAND MIXER
(OPTIONAL) To adjust beater to
bowl clearance: Tilt the motor head
back; then turn the screw slightly
counterclockwise (left) to raise the
beater, or clockwise (right) to lower the
beater. Adjust the beater so that it just
clears the surface of the bowl. If you
over adjust the screw, the bowl lock
lever may not lock into place.
(OPTIONAL) Place the pouring shield*:
Slide the pouring shield* from the
front of the Stand Mixer over the
bowl until the pouring shield* is
centered. The bottom rim of the
pouring shield* fits inside of the bowl.
The pouring chute will be just to the
right of the attachment hub as you face
the Stand Mixer.
5
Lower the motor head: Slide the
locking lever to the unlock position
and guide the motor head down.
Make sure motor head is completely
down, then slide the locking lever
to the lock position. Before mixing,
test lock by attempting to raise
motor head.
*Accessory sold separately
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8 | USING THE STAND MIXER
USING THE STAND MIXER
OPERATING THE STAND MIXER
NOTE: The Stand Mixer may warm up during use. Under heavy loads with extended
mixing time, the top of the unit may become hot. This is normal.
1
Plug the Stand Mixer into a
grounded 3 prong outlet. Always
set the speed control lever on
lowest speed to start, then gradually
increase speed to avoid splashing
ingredients. See the “Speed control
guide” to select the best speed for
your recipe.
2
Do not scrape the bowl while the
Stand Mixer is operating. The bowl
and beaters are designed to provide
thorough mixing without frequent
scraping. Scraping the bowl once
or twice during mixing is usually
sufficient.
NOTE: To move the speed control lever
with ease, lift slightly up as you move it
across the settings in either direction.
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USING THE STAND MIXER | 9
USING THE STAND MIXER
DISASSEMBLING THE STAND MIXER
NOTE: The pouring shield* can be
used to avoid ingredients splashing
out of the bowl when mixing as well
as to easily pour ingredients in the
bowl while mixing.
1
Raise the motor head: Check to
be sure that the Stand Mixer is
unplugged, and the speed control is
turned to “0”; then slide the locking
lever to the unlock position and lift
the motor head. Once lifted, slide
the locking lever to the lock position
to keep the motor head up.
(OPTIONAL) Remove the pouring
shield*: Lift the front of the pouring
shield* clear of the rim of the bowl,
and pull away from the Stand Mixer.
2
Remove the accessory: Turn the
speed control to “0”, unplug the
Stand Mixer, and tilt the motor head
back; then, press the accessory
upward as far as possible, turn the
accessory clockwise and pull it away
from the beater shaft.
3Remove the bowl: Gently turn
the bowl counterclockwise to release
it from the bowl clamping plate.
(OPTIONAL) Pour ingredients into the
bowl through the pouring chute.
*Accessory sold separately
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10 | USING THE STAND MIXER
USING THE STAND MIXER
OPTIONAL ATTACHMENTS
KitchenAid offers a wide range of optional attachments such as the spiralizer, pasta
cutters, or food grinder that may be attached to the Stand Mixer attachment power
hub as shown here.
1Check to be sure that the Stand
Mixer is unplugged, and the speed
control is turned to “0”. 2Turn the attachment knob
counterclockwise to remove
attachment hub cover.
3
Insert attachment into attachment
hub, making certain that attachment
power shaft ts into the square
attachment hub socket. It may be
necessary to rotate the attachment
back and forth. When it is in the
proper position, the pin on the
attachment will t into the notch
on the hub rim.
4
Tighten the attachment knob
by turning it clockwise until the
attachment is completely secured
to the Stand Mixer. See the
Instructions manual that came
with your attachment for detailed
directions on using the attachment.
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CARE AND CLEANING | 11
CARE AND CLEANING
CLEANING THE STAND MIXER
IMPORTANT: Do not wash the wire whip in the dishwasher. Do not immerse the
Stand Mixer body in water or other liquids. These parts should be hand washed.
FOR DETAILED INFORMATION ON CLEANING THE STAND MIXER:
Visit kitchenaid.com/quickstart for additional Instructions with videos, inspiring recipes,
and tips on how to use your Stand Mixer.
1
Turn Stand Mixer off and unplug
before cleaning. Wipe the Stand
Mixer body with a soft, damp cloth.
Do not use household/commercial
cleaners. Wipe off the beater
shaft frequently to remove any
accumulation of residue. Do not
immerse in water.
2
The bowl, flat beater, dough hook,
Flex Edge beater, and pouring shield*
may be washed in a dishwasher (top
shelf only); or, clean them thoroughly
in hot, sudsy water and rinse
completely before drying. Do
not store beaters on the shaft.
3
The wire whip is not dishwasher safe.
Clean it thoroughly in hot, sudsy
water and rinse completely before
drying. Do not store the wire whip on
the shaft.
*Accessory sold separately
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12 | TROUBLESHOOTING
TROUBLESHOOTING
If your Stand Mixer should malfunction,
please check the following:
1. The Stand Mixer may warm up during
use. Under heavy loads with extended
mixing time periods, you may not be
able to comfortably touch the top of
the unit. This is normal.
2. The Stand Mixer may emit a pungent
odor, especially when new. This is
common with electric motors.
3. If the flat beater hits the bowl, stop the
Stand Mixer. See the “Assembling the
Stand Mixer” section and adjust the
beater to bowl clearance.
4. The speed control lever does not move
smoothly or easily.
To move the speed control lever with
ease, lift slightly up as you move it
across the settings in either direction.
5. If your Stand Mixer should fail to
operate, please check the following:
• Is the Stand Mixer plugged in?
• Is the fuse in the circuit to the Stand
Mixer in working order? If you have
a circuit breaker box, be sure the
circuit is closed.
• Turn off the Stand Mixer for
10-15 seconds, then turn it back
on. If the Stand Mixer still does not
start, allow it to cool for 30 minutes
before turning it back on.
If the problem cannot be corrected:
See the “Warranty and service” section.
Do not return the Stand Mixer to the
retailer; retailers do not provide service.
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WARRANTY AND SERVICE | 13
WARRANTY AND SERVICE
KITCHENAID®STAND MIXER WARRANTY FOR
THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA,
PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for Stand Mixers
operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.
Length of Warranty: One Year Full Warranty from date of purchase.
KitchenAid Will Pay
for Your Choice of: Hassle-Free Replacement of your Stand Mixer. See
the next page for details on how to arrange for
service, or call the Customer eXperience Center
toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct
defects in materials and workmanship. Service must be
provided by an Authorized KitchenAid Service Center.
KitchenAid Will
Not Pay for: A. Repairs when your Stand Mixer is used in other than normal single family home use.
B. Damage resulting from accident, alteration,
misuse or abuse.
C. Any shipping or handling costs to deliver your
Stand Mixer to an Authorized Service Center.
D. Replacement parts or repair labor costs for
Stand Mixer attachments operated outside the
50 United States, District of Columbia, Puerto
Rico, and Canada.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED
TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD
ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS
OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specic legal rights and you may also have other
rights which vary from state to state or province to province.
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14 | WARRANTY AND SERVICE
®/™ © 2016 KitchenAid. All rights reserved. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Stand Mixer
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Stand Mixer
should fail within the rst year of
ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Stand
Mixer returned to us. Your replacement
unit will also be covered by our one year
limited warranty.
If your Stand Mixer should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Stand
Mixer, use the carton, packing materials,
and prepaid shipping label to pack up
your original Stand Mixer and send it back
to KitchenAid.
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Stand Mixer should fail within the rst
year of ownership, we will replace
your Stand Mixer with an identical
or comparable replacement. Your
replacement unit will also be covered
by our one year limited warranty.
If your Stand Mixer should fail within
the rst year of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address.
When you receive your replacement Stand
Mixer, use the carton, packing materials,
and prepaid shipping label to pack up
your original Stand Mixer and send it back
to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
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