Klaxon Twist OTA General instructions

Twist OTA (Over-
The-Air) Update
Guide

Twist OTA Update:
Forewords
© Klaxon Mobility GmbH 1
The Klaxon Twist can be updated from the Klaxon Web App through its Wi-Fi connection.
Following in the text some useful notes that will help to complete the procedure correctly:
•Before starting the procedure please keep in mind that with User Device the guide is always referring to the
phone, laptop or tablet where the Klaxon Webapp is used;
•This operation requires that the User Device has a stable Internet connection;
•If the Twist to be updated has a version that is older than 1.3.0 it will be necessary to follow a slightly
different procedure to update it. This different procedure will only need to be followed once; future updates
will follow the standard procedure;
•Before performing an update make sure that the internet connection is stable and that the Twist has at least
25% battery remaining. The Twist will not be usable while it is performing an update;
•An update can take several minutes to complete.
•Do not restart the Twist while the update is being installed.

Twist OTA Update:
Legend
© Klaxon Mobility GmbH 2
During the procedure it will be necessary to have the Webapp connected either to the internet or to the Twist
Access Point.
The type of connection required will be indicated with the following symbols that will be present on the involved
pages.Please proceed in switching to the correct type of connection following the indication in the text.
Web App
connected to
Internet
Web App
connected to
Twist Access Point

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 3
Before being able to check for updates, the Twist must have been connected to the Web App on the device at
least once. This is explained in detail in the relevant section of the guide.
It is important that it is the same user device (phone, tablet or laptop) used for the connection.

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 4
To start the update procedure the Web App should be
disconnected from the Twist and connected to the internet.
It is possible to check the availability of an update by
opening the side menu.
If an update is available a red dot will be shown besides the
“Update” page, like in the image.

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 5
•To start the update procedure, open the “Update”
page.
•Once the page is open the update can be
downloaded on the User Device. Tap on “Download
Update” to save the update on the user device.
•After the update is downloaded the page will
change to show the “Update” button.

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 6
Now the update needs to be transferred to the Twist so
that it can be installed.
•Connect the Twist to the Web App normally, after the
Twist is connected the connection symbol on the top
right will be green and the Web App will automatically
show the dashboard.
•Open again the “Update” page from the side menu.
•Then click on the “Update” button to transfer the
update to the Twist.

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 7
This operation will take several seconds to complete. A
progress bar is shown in the page.
The transfer is completed only when the green message
in the second image is shown, do not restart the device
until the message is shown.

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 8
Now shut down the Twist, then wait a few seconds and restart it.
After the Twist is restarted some sequences of sounds will be heard. The number of sequences may vary
depending on the number of updates performed but the sound structure will remain the same.
After restarting the Twist, when an update has been transferred successfully, the following sounds will be heard:
•2 short beeps (Twist is powered on)
•Short pause
•4 short beeps (Update has started)
•1/2/3 short beeps (Update type: 1=Drive module, 2=Connectivity module, 3=Drive parameters)
•Long pause
•2 short beeps (Update completed, Twist will be restarted automatically)
The previous sequence of sounds can be repeated up to 3 times as all the 3 different firmware components are
updated.

Twist OTA Update:
Standard procedure (version at least 1.3.0)
© Klaxon Mobility GmbH 9
To check if an update is completed it is possible to power on a command previously paired with the Twist.
If the update is completed the command will connect and the Twist can be used normally, otherwise it will be
necessary to wait.
Do not restart the Twist while the update is being installed.

Twist OTA Update:
Alternative procedure (version older than 1.3.0)
© Klaxon Mobility GmbH 10
Before being able to check for updates, the Twist must have been connected to the Web App on the device at
least once. This is explained in detail in the relevant section of the guide.
It is important that it is the same User Device (phone, tablet or laptop) used for the connection.

Twist OTA Update:
Alternative procedure (version older than 1.3.0)
© Klaxon Mobility GmbH 11
To start the update procedure the Web App should be
disconnected from the Twist and connected to the
internet.
It is possible to check the availability of an update by
opening the side menu.
If an update is available a red dot will be shown
besides the “Update” page, like in the image.

© Klaxon Mobility GmbH 12
•To start the update procedure, open the “Update”
page.
•In the “Update” page it is possible to notice a
message warning that the alternative procedure
needs to be followed to update the Twist.
•After the update has been downloaded, the page
will change to show the “Update” button.
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

© Klaxon Mobility GmbH 13
•Connect the Twist to the Web App normally, after the
Twist is connected the connection symbol on the top
right will be green and the Web App will automatically
show the Dashboard.
•Open again the “Update” page from the side menu
•Then click on the “Update” button to transfer the
update to the Twist
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

© Klaxon Mobility GmbH 14
This operation will take several seconds to complete. A
progress bar is shown in the page.
The transfer is completed only when the green message
in the second image is shown, do not restart the device
until the message is shown.
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

© Klaxon Mobility GmbH 15
Now shut down the Twist, then wait a few seconds and restart it.
After the Twist is restarted some sequences of sounds will be heard. The number of sequences may vary
depending on the number of updates performed but the sound structure will remain the same.
After restarting the Twist, when an update has been transferred successfully, the following sounds will be heard:
•2 short beeps (Twist is powered on)
•Short pause
•4 short beeps (Update has started)
•2 short beeps
•Long pause
•2 short beeps (Update completed, Twist will restart automatically)
Do not restart the Twist while the update is being installed.
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

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At the end of this part of the procedure, the Twist will start playing a sound repeatedly and will not be operable
with the commands.
This indicates that the update has not been completed. Do not worry since this message is normal in this
procedure.
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

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•Now close and open again the Web App, the green message
in the “Update” page should disappear.
•Then reconnect the Web App to the Twist normally.
•Once the connection is established the message (shown on
the image on this page) will be shown. This message normal
and indicates an incomplete update.
•Close the message by using the “OK” button.
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

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•Open again the “Update” page and use again the
“Update” button. The second part of the update will be
transferred to the Twist as before.
•When the transfer is complete a green message will
be shown as in the second image of this page.
Twist OTA Update:
Alternative procedure (version older than 1.3.0)

© Klaxon Mobility GmbH 19
Now shut down the Twist, then wait a few seconds and restart it.
After restarting the Twist, when an update has been transferred successfully, the following sounds will be heard:
•2 short beeps (Twist is powered on)
•Short pause
•4 short beeps (Update has started)
•1 short beep (Update type: 1=Drive module)
•Long pause
•2 short beeps (Update partially completed, Twist has restarted automatically)
•Short pause
•4 short beeps (Update has started)
•3 short beeps (Update type: 3=Drive parameters)
•Long pause
•2 short beeps (Update completed, Twist will be restarted automatically)
Twist OTA Update:
Alternative procedure (version older than 1.3.0)