Knox MedVault User manual

MEDVAULT®
INSTALLATION GUIDE
FOR UPGRADING MEDVAULT 2.0 TO V2.5

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 2
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©Knox Company. All rights reserved.
Copyright® 2019 by the Knox Company. All rights reserved.
The Knox® Company, the Knox logo and all other Knox Company product or service names
are registered trademarks or trademarks of the Knox Company.
1601 W. Deer Valley Road, Phoenix, AZ 85027
Phone: [phone] • Fax: [phone]
knoxbox.com
RESTRICTED RIGHTS LEGEND
U.S. GOVERNMENT RESTRICTED RIGHTS. UNPUBLISHED—RIGHTS RESERVED UNDER THE COPYRIGHT
LAWS OF THE UNITED STATES. Use, duplication, or disclosure is subject to restrictions set forth in the
FAR Section 52.227-14 Alt. III(g)(3), FAR Section 52.227-19, DFARS 252.227-7014(b), or DFARS 227.7202, as
amended from time to time.
IMPORTANT INFORMATION
FCC NOTICE
The RF module contained within this device complies with the rules set forth in Part 15 by the Federal
Communications Commission. Operation is subject to the following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
3. An approved antenna must be directly coupled to the module’s RP-SMA connector.
4. The module must not be modified in any way. Coupling of external circuitry must not bypass the
provided connectors.
5. The antenna used for this transceiver must not be co-located or operated in conjunction with any other
antenna or transmitter.
Any changes or modifications could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This Device Contains: FCC ID: R68MTCHDRCT, IC ID: 3867A-MTCHDRCT or
FCC ID: YOPGS2100MIE, IC ID: 9154A-GS2100MIE. Refer to product label to determine which module
is installed.
MEDVAULT®
INSTALLATION GUIDE
CONFIDENTIAL
Treat this manual as a confidential document.
Limit access to authorized personnel.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 3
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©Knox Company. All rights reserved.
MEDVAULT 2.5 OVERVIEW
MedVault 2.5 oers the next generation of drug storage capability. Managed by the KnoxConnect Cloud
software, it provides improved access to audit trails and automated uploads, download and updates.
The MedVault 2.5 circuit board upgrade provides the following features:
• Standard inclusion of WiFi and Ethernet networking capability
• Automatic download of PIN updates and upload of audit history any time the device connects to an
authorized network
• Compatible with common Enterprise Security protocols and Certificates
• Management and reporting through KnoxConnect Cloud software
• Improved reliability
• New circuit board design and resilient firmware
• Optional use of Knox eLock and Knox eKey as an additional access method or override
MEDVAULT 2.0 TO 2.5 UPGRADE: GETTING STARTED
These instructions contain steps for removing MedVault 2.0 circuit boards and replacing with the MedVault
2.5 board. Removing the MedVault 2.0 board and installing the new Knox MedVault 2.5 circuit board is a
simple process that should take approximately ten minutes to complete.
Pre-Requisites
To perform this upgrade you will need:
• An active KnoxConnect license
• A WiFi antenna or Ethernet cable
• Your MedVault USB cable (Part #91090)
• Access to the MedVault Tech Key
• A retrofit kit suitable for your product version (shown below)
• A note pad to record the board serial number and the serial number of the MedVault in which it was
installed.
NOTE: This information will be required to complete location identification, setup and initialization of each
MedVault in KnoxConnect.
CURRENT MODEL KIT MODEL DESCRIPTION
MedVault 2.0 91158 RETROFIT KIT, PCBA, MAIN BOARD, MedVault® 2.5 Large
MedVault Mini 2.0 91160 RETROFIT KIT, PCBA, MAIN BOARD, MedVault® 2.5 Mini
MEDVAULT®
INSTALLATION GUIDE

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 4
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©Knox Company. All rights reserved.
MedVault Retrofit Kit Contents:
QUANTITY DESCRIPTION
1 x Cable Tie
1 x PCA Main Board MedVault 2.5, with battery, coax cable
1 x Label, Alum MedVault 2.5 Serialized
1 x Kapton Tape 0.25"X1"
1 x Screw 6-32 X 0.25"
1 x ESD Wrist strap
1 x Retrofit MedVault 2.5 PCBA Installation instructions
MEDVAULT®
INSTALLATION GUIDE
Tools Required:
• #2 Phillips Screwdriver for 10/32 and 6/32 screws
• Flat head 3/32 screwdriver
• Fine point wire cutters
• Knox MedVault Tech key
• Safety glasses
• Ground strap (included in kit)
Before You Begin:
• Remove contents and secure by other means if necessary
• Use PIN or Override key to place MedVault in the OPEN state
• Disconnect from power source and remote antenna (if any)
WARNING: Always disconnect power to the MedVault before removing and installing circuit boards.
CAUTION: Wear safety glasses and always use a grounding strap when conducting this installation.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 5
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©Knox Company. All rights reserved.
CIRCUIT BOARD REMOVAL
Step #1 Opening the MedVault
• Use PIN or override key to unlock and open the MedVault door
Step #2 Disconnect power and antenna connection from back panel
• Remove the 2 screws from the service panel on the inside of the door
• Disconnect power first
• Disconnect the coax cable connection for the antenna
MEDVAULT®
INSTALLATION GUIDE
Screws for back panel of
the back cover
Screws for the Tech
Lock cover
Step #3 Remove the tech key cover
• Remove the 2 screws securing the tech lock cover to the
top of the back cover
Step #4 Unlock back cover
• Using the Tech Key, unlock and remove the Tech Lock
Step #5 Remove the back plate
• Use a #2 Phillips screwdriver to remove the 9 screws
from the back plate
IMPORTANT: Set aside all items
removed in Steps 1 through 5
for reinstallation later

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 6
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©Knox Company. All rights reserved.
MEDVAULT®
INSTALLATION GUIDE
Step #6 Unplug board power cable and remove WiFi board (if any)
• If your MedVault is equipped with an antenna and WiFi networking, remove the WiFi board gently by
rocking back and forth
Step # 7 Disconnect Lead wires
• Use a small flat head screwdriver to loosen screws on the terminal block. Remove all three wires
Step #8 Remove tape from board and unplug connections
• Remove the Kapton tape from the keypad display connector and the IO connector
• Disconnect keypad display connection by lifting the black tab and removing the blue wire.
Unplug the IO connector and reset switch connection
WiFi Board
Terminal Block
Kapton Tape
Keypad Display Connector IO Connector

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©Knox Company. All rights reserved.
MEDVAULT®
INSTALLATION GUIDE
Step #9 Remove screws from circuit board
• Use a #2 Phillips screwdriver to remove the screws from the top of the circuit board
• SAVE the screws for installation of the new board
Step #10 Unplug remaining connections on top of board
• Remove the ethernet connection from the board (if any)
• Remove the circuit board from the MedVault and discard
Step #11 Remove the Cable Tie
• Use a fine point wire cutter to snip the cable tie eyelet holding the wiring bundle taking care to prevent
cutting or damage to the wires
Screws
Snip and Remove
Cable Tie Eyelet
YOU ARE NOW READY TO INSTALL THE MEDVAULT 2.5 CIRCUIT BOARD

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 8
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©Knox Company. All rights reserved.
INSTALLING THE NEW CIRCUIT BOARD
Step #12 Make connections to the board
• Insert the IO cable into the IO Connector
• Carefully install the keypad display connection. If installed incorrectly, the keypad will not function properly.
• Gently lift the black tab upward, perpendicular to the board
• Insert the blue connector firmly
• Gently push down on the black tab to secure connector
MEDVAULT®
INSTALLATION GUIDE
Ethernet IO Connector
Keypad Display
Connection
Keyboard display connection
in open position

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 9
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©Knox Company. All rights reserved.
MEDVAULT®
INSTALLATION GUIDE
Step #13 Add Kapton tape to Connectors
• Using the Kapton tape strips supplied in the kit, apply Kapton tape over the keypad display connection
and the IO connection
• Kapton tape length will extend onto circuit board
Step #14 Install the New board
• Insert two (2) of the original board fastening screws into the two holes in the top edge of the board and
secure using a screwdriver. Do not over-tighten.
• In the third location near the terminal block, insert and tighten the screw that is included in the retrofit
kit. This screw is a dierent length.
Step #15 Connect Power Wires to terminal block
• Insert the black ground wire into position number 5 (left to right) in the terminal block and tighten
with a screwdriver.
• Insert the red power wire in position #4. The last wire to install is the yellow light wire in position
number 1. Ensure the wires are installed in the correct position in the terminal block.
Kapton Tape
Black Ground Wire
Red Power Wire
Yellow Light Wire
Fasten with screw from
original circuit board
Fasten with screw from
Retrofit Kit

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 10
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©Knox Company. All rights reserved.
MEDVAULT®
INSTALLATION GUIDE
Step 16 Secure Reset Switch wire
• The MedVault 2.5 is equipped with an electronic reset. The reset switch wire will not be reconnected.
Using the cable tie supplied in the retrofit kit, secure the white reset switch wire as shown
Step #17 Move Antenna cable fasten back plate
• Move the coax antenna cable and power connector into the service panel area
• Using the original 9 screws, reinstall the back plate removed in Step 5
Step #18 Reinstall Tech Lock
• Using the Tech key, reinstall the Tech Lock
Step #19 Tech Lock Cover
• Using the original two (2) screws, reinstall the tech lock cover
Step #20 Reconnect power and fasten back plate
• Reconnect the power and antenna wires
• Reinstall the back plate from Step 1 with the original two (2) screws
Power
Antenna Wire
CIRCUIT BOARD REPLACEMENT IS COMPLETE.
YOU MAY NOW REAPPLY POWER TO THE MEDVAULT.
Cable tie the reset
switch wire

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-552-5669 | [e-mail] | KNOXBOX.COM | PAGE 11
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©Knox Company. All rights reserved.
INITIALIZING MEDVAULT 2.5 IN KNOXCONNECT
In order to resume use of your MedVault, you must establish users, user PINs, and device settings for your
MedVault in KnoxConnect. Please refer to the Knox Networking Guide and KnoxConnect Admin Guide to
complete this setup before continuing.
Follow instructions for downloading Knox Device Sync app to the computer you will be using to update
your MedVault. The following steps resume after this setup has been completed.
Step #21 Connect MedVault to KnoxConnect
• Apply power to the unit
• Connect the MedVault to the computer using the USB cable supplied with your original MedVault. Insert
the 4-pin Hirose connector into the port on the front of the MedVault
• Launch the KnoxDevice Sync app to push the network configuration to the MedVault and following the
prompts on the pop-up screen
The MedVault should now be connected to your Network.
Step # 22 Initialize the High Security Door Sensor
The MedVault door position sensor is a Virtual Interlock Validator (VIV) that must be paired to the new
circuit board. If the VIV is not paired, the MedVault’s display will show an error UNLOCKED: VIV Fail and
an error will appear in the Device Audit Trail on KnoxConnect. To pair the VIV to the new circuit board,
perform the following steps:
• From the MedVault device dashboard, select the Edit button for your MedVault
• Under the Device Hardware Programming section locate “Match door to chassis” and check the box
MEDVAULT®
INSTALLATION GUIDE
• Click “Save” at the bottom of the page and the “Back” button
• On the MedVault’s keypad, press and hold the “*” button for 5 seconds to force a network sync
with KnoxConnect
• Confirm the MedVault display shows “Locked”
YOUR UPGRADE IS COMPLETE. YOUR MEDVAULT IS READY FOR USE.

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©Knox Company. All rights reserved.
To view MedVault 2.5 Retrofit Kit installation, click on the YouTube Link below:
https://www.youtube.com/watch?v=uGWdvA0tzu0&t=6s
To view KnoxConnect Admin Guide or KnoxConnect Networking Guide, log into the Knox Fire Department
Portal or contact your department’s KnoxConnect Administrator
Questions? Contact Technical Support at 800.552.5669 or by email at [e-mail]
MEDVAULT®
INSTALLATION GUIDE