Kodak W820 - EASYSHARE Digital Frame Service manual

KODAK EASYSHARE
W820/W1020 wireless
digital frames
Extended user guide
www.kodak.com
For help with your digital frame, www.kodak.com/go/digitalframesupport

Eastman Kodak Company
Rochester, New York 4650
© Eastman Kodak Company, 2008
All screen images are simulated.
Kodak and EasyShare are trademarks of Eastman Kodak Company.
Eastman Kodak Company is an authorized licensee of the CompactFlash trademark.
P/N 4F8 8 _en

Product features
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ront View
Back/Right View
LCD screen
2 Touch border (tap/slide)
3 Touch border (tap only)
4 Lights
5 Raised guide
3
1
2To use the touch border,
see page 3.
NOTE: When screen icons appear,
Lights turn on at touch-sensitive
points near the raised guide.
4
5
Audio In
2 Audio Out
3 DC-In ( 2V)
4 Speakers (2)
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3
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Back/Side View
Power button 5 Volume button
2 Wall mounting holes 6 Memory card slot - CF, MD
3 Rotating/extending stand (see page ) 7 USB connector (to camera/USB device)
4 Memory card slot - SD, MMC, MS, xD 8 USB connector (to computer)
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Table of contents 1
1 Getting started ......................................................................................1
Setting up your frame....................................................................................
Turning on/off your frame..............................................................................2
Using your frame’s Quick Touch Borders........................................................ 3
Setting your language ...................................................................................4
Connecting to your wireless network .............................................................4
2 Setting up for wireless operation ..........................................................5
Connecting to your wireless network .............................................................5
Installing the software: WINDOWS OS only....................................................9
Setting up access to the Gallery and Web media .......................................... 0
Connecting to your Gallery account ............................................................. 3
Adding Web feeds....................................................................................... 4
Previewing, editing, and deleting feeds........................................................2
Verifying computer/device connections ........................................................22
3 Viewing on your frame ........................................................................23
Enjoying your pictures immediately! ............................................................23
Inserting a memory card..............................................................................23
Connecting a digital camera or other USB device ......................................... 24
Viewing the Home screen............................................................................25
Accessing your pictures and videos..............................................................26
Viewing pictures and videos ........................................................................27
Playing a slide show....................................................................................29
Arranging pictures to play by date or filename .............................................30
4 Doing more with your frame ...............................................................31
Playing music..............................................................................................3
Playing a video............................................................................................32
Printing pictures..........................................................................................33
Copying on your frame................................................................................35
Deleting pictures .........................................................................................36

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Table of contents
Selecting multiple pictures........................................................................... 37
5 Using wireless mode ...........................................................................38
What are the wireless features of my frame? ...............................................38
Setting up your frame for wireless operation ................................................38
Wireless networking and the Internet ..........................................................38
Viewing pictures/videos wirelessly ...............................................................39
Viewing Gallery/Web media content on your frame......................................40
Automatically receiving My Friends Albums..................................................42
Copying wirelessly to/from your computer....................................................44
Changing settings and more ...............................................................48
Changing frame settings ............................................................................. 48
Settings menus ...........................................................................................48
Setting the clock and timer..........................................................................5
Upgrading your software and firmware........................................................52
Adding a matte and faceplate .....................................................................54
Mounting your frame on the wall ................................................................54
Changing your frame orientation .................................................................55
Maintaining your frame and mattes .............................................................56
Learning more about your frame..................................................................56
7 Troubleshooting and support ..............................................................57
Frequently asked questions .........................................................................57
Picture frame problems ...............................................................................58
Picture frame/computer communications .....................................................60
Screen messages.........................................................................................6
8 Appendix ............................................................................................. 3
Digital frame specifications..........................................................................63
Important safety instructions .......................................................................65
Additional care and maintenance ................................................................ 66
Limited warranty .........................................................................................66
Regulatory compliance ................................................................................68

www.kodak.com/go/support
1Getting started
Welcome to your KODAK EASYSHARE W820/W 020 wireless digital frame. Viewing
your pictures couldn’t be simpler!
Setting up your frame
Setting up the stand
Your frame displays pictures in landscape orientation. To change to portrait
orientation, see page 55.
Stand (pull to adjust the frame angle for best viewing)
When displayed with the
stand extended, the frame
rests at a 68-90 ° angle.
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2

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Getting started
Attaching the power cable
CAUTION:
Do not use this power cable with other devices, including digital
cameras.
Turning on/off your frame
1
2
Your power cable may look different from
the one pictured. Use the plug that
accommodates your type of power outlet.
Power button - press and hold (
f
or about 2 seconds), then release
With the power cable still
plugged in, your frame
retains information (like the
time) if you turn it off.

Getting started
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Using your frame’s Quick Touch Borders
IMPORTANT: The display screen is not touch-sensitive. Do not touch it. Lights appear on
the borders upper right and bottom) to show you where to touch.
CAUTION:
Only use your finger to touch the borders. Using sharp or metal
objects may damage the border or screen.
Done or
Close
Tap the light
closest to an icon*
to select it.
Touch tips
Home
Play slide show
Quick Touch
Tap and slide on the Quick
Touch Borders* only.
Tap lights
below icons
Slide on
bottom border
only
Slide to highlight
menus, pictures,
videos, options.**
Tap OK to select
them.
Slide to scroll:
Scroll through images—Like turning the pages of a book, slide left ← to go forward, slide right → to go back. For
faster scrolling through larger numbers of pictures, touch and hold (3 seconds), then slide to the end of the border.
Scroll through menus—Slide right → to scroll down, slide left ← to scroll up.
Borders
** Tap below small arrows at the ends of the scroll bar to move the highlight one picture, menu, or item at a time.
Tap lights next to
icons
Don’t hover,
borders can be
sensitive.
(No sliding here)
Tap a border to
display the icons.
Tap Close to
dismiss them.
Choose OK or
* Icons change color when they are selected.

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Getting started
Setting your language
The language screen appears the first time you turn on your frame.
■Slide (or tap below slider arrows) on the lights at
the bottom border to highlight your language, then
tap Save.
NOTE: Slide left/right on the lights to move up or down the list.
To change the language at a later time:
■Tap (Home) → (Settings) → Language.
The language screen appears.
Slide to highlight your language, then tap Save.
To use the Quick Touch Borders, see page 3.
Connecting to your wireless network
After you set your language, your frame scans for available wireless networks. See
Connecting to your wireless network, page 5.
Slider arrows
Save

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2Setting up for wireless
operation
If you have problems with your wireless setup or connection, see
Troubleshooting starting on page 57. Or open EASYSHARE Digital Display Software
on your computer (see page 9) and click Tools → Wireless Troubleshooter. Follow the
automated troubleshooting wizard.
Connecting to your wireless network
To allow your frame to access the contents of your computer wirelessly, connect your
frame to your wireless home network.
NOTE: If you are not sure you have a wireless network, ask the person who set up your computer.
1 irst time—If this is the first time you turned on your frame, tap the light next to
Save after you set your language, (see page 4).
The Scanning for available wireless networks screen appears.

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Setting up for wireless operation
Available wireless networks are listed.
You can slide to highlight Exit without connecting then tap OK (or tap Back) to
dismiss the screen and go to the Home screen, (see page 25).
If you want to connect to your wireless home network later and start enjoying your
pictures now, insert a memory card. Or, connect a camera or other USB device with
pictures (see page 23).
Later—To connect later, tap Home → Settings . Slide to highlight
Network then tap Select. Highlight Scan for wireless networks then tap OK. Then
follow the screen prompts and continue with step 2 below.
If your wireless network is not found, slide to highlight My network not shown,
then select OK. Check that your router is on and your frame is close to the router,
then select Scan again. If your wireless network is still not found, your network
does not broadcast SSIDs. You then need to enter the network SSID (sometimes
called the network name) manually:
■Select Enter SSID, then tap OK.
The on-screen keyboard appears.
■Enter the SSID in the text box (see page 7). Tap Done when finished.
NOTE:
If the scan finds multiple networks,
your home network (with the
highest% signal strength) is usually
listed first and highlighted. Tap OK.
Or, to select another network, slide or
tap below the arrows to highlight a
network, then tap OK.
Slider arrows
Slider

Setting up for wireless operation
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The person who set up your network can help you with this information. Or, tap
Back then tap Help me connect for more information.
2With your home network highlighted, tap OK to connect to your home network.
The Connecting or the wireless network security screen, if enabled) appears.
Or, tap Exit to go to the Home screen without connecting. (See page 25.)
Enter security key (if you have wireless network security enabled)
You are prompted to enter your security key (WEP or WPA) using the on-screen
keyboard. Slide along the bottom of the touch border (or tap below the slider
arrows) to highlight a character then tap (Select) to enter it in the text box.
Tap Done when finished.
If you do not have security enabled, go to step 3. (We recommend that you
enable your network security to prevent others from accessing your wireless home
network.)
NOTE: The screen identifies your security as either WEP or WPA
Done
Select
Text box Slider
Slider arrows
Backspace - erases text
On the bottom border, keep
sliding (or tapping slider
arrows) left/right to go to the
previous or next row.
Touch tips
Right border - tap only

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Setting up for wireless operation
A WEP security key can be either:
5 or 3 characters (0-9, A-Z, some special characters, case sensitive)
0 or 26 characters (0-9, A-F, not case sensitive).
A
WPA key is 8-63 characters, case sensitive.
The person who set up your network can provide you with this information.
Congratulations! You have successfully connected your frame to your network!
IMPORTANT: Do not select Scan now to verify connections, page 22) until you have
installed the software.
3If you haven’t done so already, install the KODAK EASYSHARE Digital Display
Software on your WINDOWS OS computer (see page 9) so you can set up and
customize your frame right from your computer wirelessly. For MAC OS users, see
page 2.

Setting up for wireless operation
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Installing the software: WINDOWS OS only
IMPORTANT: For MAC OS users, do not install the software on your computer. See
page 12 to open your frame’s Configuration Web page in your browser.
The CD that was packaged with your frame contains two applications that work well
independently, but also work together for the best experience with your frame:
■KODAK EASYSHARE Digital Display Software —manage your frame right
from your computer, copy between your frame and computer (page 44), and set up
your frame for access to KODAK Gallery and Web content (page 0).
■KODAK EASYSHARE Software —organize, edit, and share your pictures.
IMPORTANT:
We recommend that you install both. If you already have EASYSHARE
Software on your computer, upgrade to this special version for additional
features.
1Insert the CD into your computer.
2Follow the on-screen instructions to install the
software.
■Click Typical to install EASYSHARE Digital
Display Software and to update a previous
version of EASYSHARE Software.
■If you do not have a previous version of
EASYSHARE Software on your computer, you
can click Custom and choose both applications
for a new installation.
The software icons appear on your desktop when the
installation is complete.
3Double-click to open EASYSHARE Digital
Display Software if it doesn’t open automatically.
When prompted, take a few minutes to electronically register your frame and software
for exclusive tips and offers. To register later, visit www.kodak.com/go/register.
CD packaged
with your frame.

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Setting up for wireless operation
Setting up access to the Gallery and Web media
IMPORTANT: For Mac users, do not load the EASYSHARE Digital Display Software on your
computer. See page 12 to open your frame’s Configuration Web page in
your browser.
On your computer, use KODAK EASYSHARE Digital Display Software (page 9) to set up
access to the KODAK Gallery and RSS (Really Simple Syndication) feeds such as
publicly posted images, news, weather, sports, finance, etc. Or, use the Settings option
to customize your frame right from your computer.
WINDOWS OS users
1Make sure the frame and computer are connected to your wireless network
(page 5) and your computer is connected to the Internet.
2Click on your desktop to open EASYSHARE Digital Display Software.
3Select Enable media sharing to allow your frame to access pictures on your
computer. Then, click Next.
4Select Yes, set up Web media to access Web content such as KODAK Gallery,
FLICKR, and FRAMECHANNEL. Then, click Next.
5Right-click on the frame in the Drag and Drop Zone then select Device Settings.
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6

Setting up for wireless operation
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6From the drop-down menu, select your frame.
Your frame’s Device Settings Configuration Web page opens in your browser.
7Click the following for on-screen setup instructions:
■KODAK Gallery—connect to your existing Gallery account or to a new one,
see page 3.
■Web Media—add custom RSS photo feeds, from FLICKR, FRAMECHANNEL,
and other favorite photo feed sites, see page 4.
■Settings—customize your frame with general settings right from your
computer. (For more options, see page 46.)
IMPORTANT:
Make sure you click Save at the bottom of the screen) to save your entries.
KODAK Gallery
Web Media
Settings
Save
Overview

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Setting up for wireless operation
MAC OS users
Instead of installing the software on your MACINTOSH computer, open the
Configuration Web page right from your browser and start setting up access to Web
content and customizing your frame from your computer (see page 0).
1Make sure the frame is connected to your wireless network (page 5) and your
computer is connected to the Internet.
2On the frame, tap Home → Settings → Network, then tap Select.
3Retrieve the IP address (format: XXX.XXX.X.XXX) from the frame’s Network
Settings screen.
4Open a browser (for example, INTERNET EXPLORER, MOZILLA FIREFOX, SAFARI,
etc.) on your computer.
5Enter the IP address in the browser’s address window, then press Enter.
The KODAK Displays and Devices Configuration page opens in your browser.
6Go to step 7 on page to start configuring your frame.
Enter the IP address here

Setting up for wireless operation
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Connecting to your Gallery account
Perform this one-time setup on your frame to connect it to your existing KODAK
Gallery account.
1Follow the steps on page 0 to access the KODAK Gallery configuration page.
2If you don’t have a Gallery account, click Set one up now. Follow the on-screen
instructions, or visit www.kodakgallery.com.
3Select your country/region from the drop-down menu.
4Enter the email address that is associated with your Gallery account, then enter
your Gallery password.
5Select a Picture Mail automatic notification setting.
6Click Save (at the bottom of the page) when you are finished.
Congratulations, you have completed your Gallery setup! The KODAK Gallery icon
appears as a choice on the Home screen. See page 36.
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Setting up for wireless operation
Adding Web feeds
IMPORTANT: Your frame can play only feeds that contain photos. An error message
appears when you try to play feeds that are text only; so, make sure you
preview your feeds after they are added to the Web media configuration
page where you can edit or delete them also.
Set up your frame to view RSS (Really Simple Syndication) photo feeds directly from
FLICKR, FRAMECHANNEL, and other favorite sites. Photo feeds include:
■Interesting photos from Flickr - public postings of frequently changing photos from
FLICKR. Add tags from your computer using the digital display software. See the
software Help for more information.
■Flickr: Get more
■My FrameChannel
■FrameChannel: News
■FrameChannel: Weather
■FrameChannel: Sports
■FrameChannel: Finance
Follow the steps starting on page 0 to access the Web media configuration page.
NOTE: Sample feeds and ones you add appear on the Web media configuration page (where you can
preview, edit, or delete them) and also on your frame’s Web media list (where you can play them).
See page 40.