Kogan SORRENTO ELSTDSKTGWA User manual

SORRENTO STANDING
DESK
WHITE / NATURAL, WHITE
ELSTDSKTGWA, ELSTDSKTGNA & ELSTDSKTWNA

• Unplug the power plug before cleaning. Wipe any dust on the surface with a slightly
damp cloth being careful not to allow water into any of the internal parts.
• Do not use any corrosive or abrasive materials to clean this product.
• Check carefully to ensure correct and complete assembly before using.
• Familiarise yourself with all functions and settings of the product before first use.
• Do not allow children to play with or on the product.
• There may be a slight noise caused by the V-ribbed belt or brake system; this is normal
and will not have any effect on the use of the equipment.
• This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
• Do not allow cleaning or user maintenance to be undertaken by children without
supervision.
• Do not attempt to repair this product yourself. If the product or its power supply
experiences any malfunction or damage, cease use it immediately and contact
help.Kogan.com for support.
• Ensure there are no hazards in the operating environment. Always be careful with the
packaging materials to avoid any possible danger, e.g. the plastic bag may lead to
choking hazard to children.
• Retain the original packaging (if possible) for use in future transportation.
• Dispose of this product responsibly as electronic waste and not with the general
household rubbish collection.
SAFETY & WARNINGS

1 Tabletop
2 Lifting column
3 Feet (x2)
4 Power Cable
A M6 Bolt (x8)
B M8 Bolt (x8)
C Allen key
D Cable clamp (x2)
COMPONENTS
ATTENTION:The drawings below are for guidance only and they may differ
slightly from the product and fittings received. Contact Kogan.com should you
have any queries.

Step 1: Attach the lifting columns to the tabletop.
Secure the tabletop (1) to the lifting columns (2) with the x8 M8 screws (B) and tighten
using the Allen key (C).
ASSEMBLY
CAUTION: Avoid placing the glass surface directly on the ground
during installation to prevent scratching or denting.

Step 2: Install the feet.
Attach the feet (3) to the lifting columns with the x8 M6 screws (A) and tighten using the
Allen key (C).
Step 3: Connect the motor and power cables.
• From underneath the desktop, connect the motor plug to the control box.
• Connect the power cable to the power adapter. Connect the other end of the power
cable to a power outlet.
• The motor and power cable can be secured in place using the supplied cable clamp.

Control Panel
1. Up/Down buttons: Long press the “UP/DOWN” buttons to adjust the height of the
desk; the screen will display “bot” when the desktop is at its lowest point and “top”
when the desktop reaches its highest point.
2. Memory buttons (1, 2, 3, 4):press and hold the desired button for 3s to save the
current desk height to the relevant key.
3. Reset: Press the “3 & 4” buttons simultaneously; the screen will display “RST”.
Continue holding the “3 & 4” buttons to factory reset the unit.
4. The desk has two USB ports and one USB-C port; these can be used to supply
power to other devices. Each port has a maximum output of DC 5V/2.4A power
when the desktop is stationary. The power output will stop whenever the desktop
height is being adjusted. The unit will resume power output after 5s of inactivity.
5. Short press the “LOCK” button to enable the child lock function to avoid accidental
adjustment and guarantee the safety of children. The screen will show “Loc” when
the desk is locked; short press the “LOCK” button again to unlock the desk.
6. Press and hold the up and down button simultaneously to adjust the sensitivity of
the anti-collision function. The anti-collision function will be disabled when the
screen shows “L-0”, and the sensitivity can be set between levels 1-3 from least to
most sensitive, with the screen showing “L-1” to “L-3” accordingly.
OPERATION
LED screen
Up button
Down
button
Memory
buttons
USB port
USB-C port
Lock
button

• Reset: When the LED displays “ ”, pre s s a nd h old t he down button until the desk
reaches its lowest height and rebounds to stop; it means the reset has been finished.
• If the reset function fails and the LED displays “E01” or “E02”, retry again 18 mins later.
• If the “DOWN” button does not work, check all cable connections are secure and then
disconnect power to the unit for at least 10 seconds. Reconnect the power and when
“ ” appears on the LED press and hold the “DOWN” button to start the reset process
• If all the above processes do not resolve the issue, contact help.Kogan.com for support.
Common fault treatment
The following tips will help you detect and eliminate common faults and errors. If the fault
you encounter is not listed below, please contact help.Kogan.com. Do not attempt to
disassemble or repair the product yourself.
Fault
Possible solution
No response while pressing “UP or
DOWN” button after connecting the
power supply
• Ensure all cables are properly connected
• Contact help.Kogan.com
Rising at a low speed
• Check if overloaded, max loading: 50kg
• Contact help.Kogan.com
The motor does not move as
instructed
• Contact help.Kogan.com
Desk descends but will not ascend
• Check if overloaded, max loading: 50kg
•
Contact help.Kogan.com
Desk slides downwards
• Check if overloaded, max loading: 50kg
• Contact help.Kogan.com
Frequent repositioning required
• Check if overloaded, max loading: 50kg
• Contact help.Kogan.com
Overwork
(Duty cycle: Max. 2min on/18min off)
• Reset after suspending for 18mins while
connected to power
• Contact help.Kogan.com
If the LED displays “E22”, this means
that button signals aren’t being
received
• Ensure motor cables are properly
connected. If cables are connected,
control box or motor may be faulty.
Contact help.Kogan.com
TROUBLESHOOTING

Max. weight capacity
50kg
Height range
720-1210mm
Drawer stroke
230mm
Charging ports
x2 USB, x1 USB-C (DC 5V/2.4A)
Child lock
Yes
Power supply
AC100V-240V, 50/60Hz
Operating environment
0-40°C
Disposal
This marking indicates that this appliance should not be disposed with other
house-hold wastes. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources.
SPECIFICATIONS

NOTES

Need more information?
We hope that this user guide has given you
the assistance needed for a simple set-up.
For the most up-to-date guide for your product,
as well as any additional assistance you may require,
head online to help.kogan.com