Kohler K-2443-4 Assembly instructions

Homeowners Guide
Wall-Mount Lavatory Faucet
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de
Mcorresponden a México (e.j.
K-12345M)
Français, page ″Français-1″
Español, pagina ″Español-1″
K-2443
1070285-5-A

Thank You For Choosing Kohler Company
Thank you for choosing the Bold Look of Kohler. Kohler craftsmanship
offers you a rare combination of proven performance and graceful
sophistication that will satisfy you for years to come. The
dependability and beauty of your Kohler product will surpass your
highest expectations. We’re very proud of our products here at Kohler
and we know you will be too.
Please take a few minutes to study this Homeowners Guide. Pay
special attention to the care and cleaning instructions.
All information in this manual is based upon the latest product
information available at the time of publication. At Kohler, we
constantly strive to improve the quality of our products. We reserve
the right to make changes in product characteristics, packaging or
availability at any time without notice.
Your Kohler Lavatory Faucet
Your new lavatory faucet blends elegant styling and beauty with
exceptional performance and reliability. Each faucet is precision
engineered and constructed of premium quality materials to provide
trouble-free operation even under the hardest water conditions.
Care and Cleaning
For best results, keep the following in mind when caring for your
KOHLER product:
•Use a mild detergent such as liquid dishwashing soap and warm
water for cleaning. Do not use abrasive cleaners that may scratch
or dull the surface.
•Carefully read the cleaner product label to ensure the cleaner is
safe for use on the material.
•Always test your cleaning solution on an inconspicuous area
before applying to the entire surface.
•Do not allow cleaners to sit or soak on the surface.
•Wipe surfaces clean and rinse completely with water immediately
after cleaner application. Rinse and dry any overspray that lands
on nearby surfaces.
•Use a soft, dampened sponge or cloth. Never use an abrasive
material such as a brush or scouring pad to clean surfaces.
1070285-5-A 2 Kohler Co.

Care and Cleaning (cont.)
For detailed cleaning information and products to consider, visit
www.kohler.com/clean. To order Care & Cleaning information, call
1-800-456-4537 and press 1 for Kohler Products and then 3 for
Literature.
Kohler Co. 3 1070285-5-A

Clean or Replace the Cartridge
Remove the Cartridge
If the faucet is installed to wall storage: Lift up on the lower
edge to open the wall storage.
If the faucet is installed to a shelf: Remove and retain the four
screws from the underside of the shelf. The lower portion of the
shelf will drop down.
Loosen the setscrews from the mounting sleeve to allow the spout
assembly to move freely.
IMPORTANT! Do not disconnect the water line from the rear
housing.
Hold the rear housing in place with an adjustable wrench while
turning the front housing counterclockwise with your thumb and
forefinger. This will loosen the front housing from the rear
housing.
Slide the front housing off of the rear housing.
NOTE: When removing the front housing from the rear housing,
residual water will be present.
Water
Line Rear
Housing Mounting
Sleeve
Spout
Assembly
Front
Housing
Setscrews
Cartridge
Knurl
Use adjustable
wrench here.
1070285-5-A 4 Kohler Co.

Clean or Replace the Cartridge (cont.)
Using your hand, pull the cartridge out from the knurl.
Discard the cartridge or clean the cartridge at this time.
Replace/Reinstall the Cartridge
Slide the cartridge into the knurl.
Hold the rear housing in place with an adjustable wrench while
turning the knurl clockwise with your thumb and forefinger.
Ensure a gap does not exist between the front housing and rear
housing.
Insert the spout assembly through the mounting sleeve and
securely tighten the setscrews on the mounting sleeve.
IMPORTANT! Do not damage or kink the flexible hoses.
If the faucet is installed to wall storage: Hold the lower edge of
the wall storage in place while disengaging the pivot stop. Close
the cabinet.
If the faucet is installed to a shelf: Close the lower portion of the
shelf and secure it with four screws.
Kohler Co. 5 1070285-5-A

Adjust the Water Stream
Option 1
Loosen the setscrews in the sleeve of the bracket to allow the
spout to slide forward in the outlet port.
Retighten the setscrews.
Option 2
Loosen the hexhead screws on the bracket to allow the bracket to
slide up or down against the cabinet/shelf.
Retighten the hexhead screws.
Lifetime Limited Warranty — USA and Canada
Kohler Co. warrants its faucets manufactured after January 1, 1997, to
be leak and drip free during normal residential use for as long as the
original consumer purchaser owns his/her home. *If the faucet should
leak or drip during normal use, Kohler will, free of charge, mail to the
purchaser the cartridge necessary to put the faucet in good working
condition.
Setscrew
Spout
Sleeve
Bracket
Hexhead
Screw
Bracket
Outlet Port
Option 2
Option 1
1070285-5-A 6 Kohler Co.

Lifetime Limited Warranty — USA and Canada (cont.)
Kohler also warrants all other aspects of the faucet, except gold finish,
to be free of defects in material and workmanship during normal
residential use for as long as the original consumer purchaser owns
his/her own home. If a defect is found in normal residential use,
Kohler Co. will, at its election, repair, provide a replacement part or
product, or make appropriate adjustment. Damage to a product caused
by accident, misuse, or abuse is not covered by this warranty. Proof of
purchase (original sales receipt) must be provided to Kohler with all
warranty claims. Kohler Co. is not responsible for labor charges,
installation, or other consequential costs. In no event shall the liability
of Kohler exceed the purchase price of the faucet.
If the faucet is used commercially, Kohler warrants the faucet to be free
from defects in material and workmanship for one (1) year from the
date the product is installed, with all other terms of this warranty
applying except duration.
If you believe that you have a warranty claim, contact Kohler Co.,
either through your Dealer, Plumbing Contractor, Home Center or
E-tailer, or by writing: Kohler Co., Attn.: Customer Service Department,
444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide
all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, color, finish,
the date the product was purchased and from whom the product was
purchased. Also include your original invoice. For other information,
or to obtain the name and address of the service and repair facility
nearest you, call 1-800-4-KOHLER from within the USA, 1-800-964-5590
from within Canada and 001-877-680-1310 from within Mexico.
The foregoing warranties are in lieu of all other warranties, express
or implied, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose.
Seller disclaims any liability for special, incidental or consequential
damages. Some states/provinces do not allow limitations of how long
an implied warranty lasts or the exclusion or limitation of such
damages, so these limitations and exclusions may not apply to you.
This warranty gives the consumer specific legal rights. You may also
have other rights that vary from state/province to state/province. This
warranty is to the original consumer purchaser only, and excludes
product damage due to installation error, product abuse, or product
misuse, whether performed by a contractor, service company, or the
consumer.
This is our exclusive written warranty.
*Trend
®
faucets, MasterShowerTM Tower, polished gold finish, all items
within the ″Fixture Related″section of the KOHLER Faucets Price
Kohler Co. 7 1070285-5-A

Lifetime Limited Warranty — USA and Canada (cont.)
Book, drains, Duostrainer
®
sink strainers, soap/lotion dispensers and
faucets used in commercial settings are covered by Kohler’s one-year
limited warranty.
One-Year Warranty — Mexico
For Mexico Only
KOHLER CO.
It is recommended that at the time of purchase, you verify that all
accessories and components are complete in this package.
This Kohler product is warranted to be free of defects in material and
workmanship for one (1) year from the date of purchase as shown on
the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its
authorized distributors.
2. To obtain warranty service, please present the invoice and
corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair
the defective product or provide a new replacement or an equivalent
model (in those cases that the model has been discontinued) when the
product is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the
date the product is received.
5. It is recommended that the consumer save the invoice or receipt as
additional protection, as it may substitute the warranty in the case that
there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the
instructions concerning use and operation set forth in the owner’s
manual or installation instructions, and when the recommendations
and warnings included are not observed.
2. When the product has been modified or dismantled partially or
totally; or has been used in a negligent fashion and as a consequence
has suffered damages attributable to the consumer, individual, or
hardware not authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster
such as fire or acts of God, including flooding, earthquake, or electric
1070285-5-A 8 Kohler Co.

One-Year Warranty — Mexico (cont.)
storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: [phone]
Kohler Co. 9 1070285-5-A

Service Parts
Front Housing
1024216**
Cartridge
1001960
O-Ring
77952
O-Ring
77951
Rear Housing
1010056**
Bracket
1067103
Screw
91849
Screw
91749
Screw
52557
Sleeve
1070419**
Escutcheon
1064366**
Gasket
1064367
O-Ring
1069631
Bearing
1064368
Handle
1064363**
Spring
1064364
Nut
1018336**
O-Ring
51251
Valve
1070730
Screw
52407
Key
1064365
Valve Body
1064370**
Hose
1036271
Screw
91849
Screw
1064371
Spring
1064372
Bracket
1064369
**Finish/color code must be specified when ordering.
Hex Wrench
93556 (1/8")
Hex Wrench
1032955 (5/64")
1070285-5-A 10 Kohler Co.