Kohler K-3492 User manual

Installation Guide
Toilet
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de Mcorresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”
K-3492
1035530-2-C

Tools and Materials
Thank You For Choosing Kohler Company
We appreciate your commitment to Kohler quality. Please take a few minutes to review this manual before
you start installation. If you encounter any installation or performance problems, please don’t hesitate to
contact us. Our phone numbers and website are listed on the back cover. Thanks again for choosing Kohler
Company.
Before You Begin
DANGER: Risk of electric shock. Disconnect power before servicing.
DANGER: Risk of electrical shock. For plug-in installations/wall-mounted electrical supply: Connect
only to a properly-grounded, grounding-type receptacle which is protected by a Ground-Fault
Circuit-Interrupter (GFCI). Do not remove the grounding pin or use a grounding adapter.
DANGER: Risk of electrical shock. For hardwire installations/through-floor electrical supply:
Connect only to a properly-grounded, dedicated 120 VAC, 15 A, 60 Hz circuit protected by a Class A
Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB).
CAUTION: Risk of hazardous gases. If a new toilet is not installed immediately, temporarily place a
rag in the floor flange opening.
NOTICE: Follow all local plumbing and electrical codes.
NOTICE: The Canadian Electric Code requires receptacles installed in bathrooms to be located at least 1
meter from a bath or shower if practical, but in no case less than 500 mm. If the installation is in Canada,
install this unit in accordance with the Canadian Electrical Code, Part 1.
Observe all local plumbing and building codes.
Carefully inspect the new toilet for damage.
Water and electrical supplies may installed through either the wall or the floor. For a more aesthetic
look, installation of the supplies through the floor is recommended.
There is a wiring schematic on the inside of the junction box cover.
Wax Seal Assorted
Screwdrivers
T-Bolts
Adjustable
Wrench
Tape
Measure Knife
Masking
Tape
Supply Stop
1035530-2-C 2 Kohler Co.

1. Roughing-In
DANGER: Risk of electric shock. Disconnect power before servicing.
DANGER: Risk of electrical shock. For plug-in installations/wall-mounted electrical supply: Connect
only to a properly-grounded, grounding-type receptacle which is protected by a Ground-Fault
Circuit-Interrupter (GFCI). Do not remove the grounding pin or use a grounding adapter.
DANGER: Risk of electrical shock. For hardwire installations/through-floor electrical supply:Connect
only to a properly-grounded, dedicated 120 VAC, 15 A, 60 Hz circuit protected by a Class A
Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB).
NOTE: This product is designed for installation with the electrical and water supplies located through
either the wall or the floor.
24-5/8" (62.5 cm)
L of Outlet
16-1/2" (41.9 cm)
16-5/8"
(42.2 cm)
18-1/4"
(46.4 cm)
Wall
14-1/8"
(35.9 cm)
12"
(30.5 cm)
Front of Bowl
C
3/8" Compression
Supply
6-5/8"
(16.8 cm)
15-7/8"
(40.3 cm)
7-1/4"
(18.4 cm)
4-3/8"
(11.1 cm)
38-3/4"
(98.4 cm)
Hardwire
Electrical Supply
Both the electrical and water supplies
can be installed on either the wall or
the floor. Follow the information for
your particular installation.
3/4" (1.9 cm)
3/4" (1.9 cm)
3/4" (1.9 cm)
Kohler Co. 3 1035530-2-C

2. Install the Electrical Service and Water Supply
DANGER: Risk of electric shock. Disconnect power before servicing.
DANGER: Risk of electrical shock. For plug-in installations/wall-mounted electrical supply: Connect
only to a properly-grounded, grounding-type receptacle which is protected by a Ground-Fault
Circuit-Interrupter (GFCI). Do not remove the grounding pin or use a grounding adapter.
DANGER: Risk of electrical shock. For hardwire installations/through-floor electrical supply:
Connect only to a properly-grounded, dedicated 120 VAC, 15 A, 60 Hz circuit protected by a Class A
Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB).
Install the Electrical Service
NOTE: This product is designed for installation with the electrical supply located through either the wall
or the floor. Both types are illustrated. Refer to the dimensional information for your chosen installation.
Follow the dimensional information exactly when installing a hardwire electrical supply.
Install the electrical supply for your chosen installation.
Install the Water Supply
NOTE: This product is designed for installation with the water supply located through either the wall or
the floor. Both types are illustrated. Refer to the dimensional information for your chosen installation.
NOTE: A floor mounted water supply stop may be no higher than 2-3/4″(7 cm) from the floor.
Install the water supply. If you are installing a floor supply, study the dimensional information
illustrated carefully.
Maximum incoming water pressure, 552 kPa (80 psi).
Minimum incoming water pressure, 138 kPa (20 psi).
7-1/4" (18.4 cm)
GFCI-
Protected
Receptacle
The wall locations of the
electrical and water supply
are interchangeable.
T-Bolts
6"
(15.2 cm)
12" (30.5 cm)
2-3/4" (7 cm)
3/4" (1.9 cm)
2-3/4" (7 cm)
Maximum Height
Supply Stop
Supply Stop
Hardwire
Electrical Supply
Floor Flange
1035530-2-C 4 Kohler Co.

3. Install the T-Bolts
NOTE: T-bolts are not included.
Install two 5/16″diameter T-bolts into the floor flange.
4. Install the Wax Ring
Place the wax ring in the putty ring located on the tank.
T-Bolts
Floor
Flange
Kohler Co. 5 1035530-2-C

5. Position the Tank
CAUTION: Risk of product damage. Do not push down on any part of the tank assembly other than
the cylinder. Damage may occur.
CAUTION: Risk of product damage. Do not rock or lift the tank after placement. The seal created by
the wax ring may be broken, resulting in leaking.
Remove the outlet gasket.
Mark the centerline on the floor.
Align the tank over the floor flange.
Lower the tank onto the floor flange. The T-bolts should align with the mounting slots in the base of
the tank.
Carefully align the tank on the centerline.
Position the tank on the T-bolts.
Press down on the cylinder where the gasket was mounted. Do not press anywhere else on the tank
assembly.
Replace the outlet gasket.
Position the loose end of the refill tube in the outlet ring.
Outlet Ring
Remove outlet
gasket.
Centerlines
T-Bolts
Tank
Floor Flange
Replace
outlet
gasket.
Press here on cylinder.
Refill Tube
1035530-2-C 6 Kohler Co.

6. Secure the Tank
CAUTION: Risk of product damage. Do not overtighten the mounting nuts. Do not shorten the
T-bolts.
Place a washer on each T-bolt.
Thread a nut onto each T-bolt.
Hand tighten the nuts.
7. Connect the Water
IMPORTANT! If this installation replaces an existing toilet, a hose other than the one shipped with the
water supply may be used. Use a stainless steel, burst-resistant hose.
NOTE: This installation is configured to accept a floor water supply. A wall supply is also acceptable.
Connect the water.
Open the shut-off valve.
Nut
Washer
T-Bolt
Base of
Tank Unit
Flexible Hose
Floor supply shown.
Kohler Co. 7 1035530-2-C

8. Check the Waterline
CAUTION: Risk of property damage. Before use, return the inlet valve lever to the unlocked (closed)
position to avoid overflow.
NOTE: The waterline is marked inside the tank by a notch and a label.
Turn on the water supply.
Move the lever on the motorized inlet valve into the locked (open) position.
Check the water level in the tank. If the water level is at the marked waterline, return the lever to
the unlocked (closed) position. If adjustments are needed, proceed to the next step.
To adjust the water level, use a flat-blade screwdriver to gently turn the adjustment rod on the inlet
valve. Turning the rod counterclockwise will lower and clockwise will raise the water level.
Return the lever to the unlocked (closed) position.
Locked
Unlocked
Waterline
Adjust waterline.
1035530-2-C 8 Kohler Co.

9. Install the Collar
Place the wiring harness plug, level switch wire, and refill tube on the floor so they extend out the
rear access opening.
Tape them to the floor so they will not be pinched or damaged.
Install the collar onto the tank.
Clip the spray shield into place over the fill valve.
Tape
Level
Switch
Wire
Electrical
Plug
Centerline
Refill Tube
Wiring Harness Plug
Spray Shield
Collar
Tank
Kohler Co. 9 1035530-2-C

10. Install the Vitreous Shell
WARNING: Risk of personal injury. The vitreous shell weighs 80 lbs (36 kg). Use proper lifting
technique when handling the vitreous shell.
CAUTION: Risk of product damage. Do not set the shell down hard. Gently lift and move the shell if
it is not placed correctly. If handled harshly, the shell may chip or break.
Carefully pick up the vitreous shell and place it over the tank.
Make sure the trapway seats fully in the outlet gasket. If the vitreous shell does not sit evenly on
the floor, the trapway is not properly seated.
Make all adjustments gently until the trapway is properly seated.
Vitreous
Tank
Collar
1035530-2-C 10 Kohler Co.

11. Connect the Wiring
WARNING: Risk of personal injury. Make sure the plug (if plug-in connection is used) and receptacle
are dry. If any moisture is present, allow the area to dry before plugging the unit in.
If hardwire installation is desired, make the electrical connections at this time. Otherwise, plug the
pump in.
Connect the refill tube.
Connect the wiring harness.
Connect the level switch.
Refill Tube
Wiring
Harness
Level Switch
Kohler Co. 11 1035530-2-C

12. Check Operation
NOTE: The flushing mechanism works best if it is quickly tapped, not held down for an extended period
of time.
NOTE: There is an approximate eight-second delay between the flush and the tank refilling.
Flush the toilet and check for proper operation.
Refer to the troubleshooting table if the toilet does not function properly.
13. Secure the Vitreous Shell
CAUTION: Risk of product damage. Do not overtighten the screws when tightening. The vitreous
shell may chip or break if the screws are overtightened.
Insert a screw through both grommets.
Insert a screw in both of the provided holes and tighten. Do not overtighten.
Place a cap over each screw. The caps should be flush with the exterior of the shell.
Push to
flush.
Cap
Screw
Grommet
1035530-2-C 12 Kohler Co.

14. Install the Seat
Position a bolt and washer through each of the three holes in the toilet seat hinge.
Position the gasket on the bolts from the underside of the hinge.
Place a plastic tapered bushing, tapered-side-down, on each of the bolts.
Place an expansion sleeve on each bolt.
Thread a brass tapered bushing, tapered-side-up, onto each bolt. Do not tighten at this time.
Position the seat on the toilet and align the bolts with the toilet seat mounting holes.
Insert the bolts and sleeves into the holes.
Use a flat-blade screwdriver to thread the bolts until they are snug, but do not fully tighten at this
time.
Lower the seat and check seat alignment.
Align the seat on the toilet and then carefully raise the seat to expose the bolts.
Tighten the bolts. Do not overtighten.
Position the tab on the hinge cover with the slot in the hinge assembly and snap the hinge cover
into place.
With the seat raised, gently push the seat cover forward. The seat and seat cover should close
slowly.
Bolt
Brass Tapered
Bushing
Expansion Sleeve
Plastic Tapered
Bushing
Washer
Toilet
Toilet Seat
Mounting Hole
Hinge
Cover
Gasket
Hinge
Cover Tab
Hinge
Slot
Hinge
Cover/Seat
Kohler Co. 13 1035530-2-C

15. Complete the Installation
NOTE: Do not caulk the access cover to the floor.
If this installation uses wall mounted electrical or water supplies, cut a recess in the access cover
using a utility knife at the spot marked on the access cover.
Place the access cover over the opening in the back of the toilet.
Caulk around the base of toilet. Do not caulk the area where the access cover meets the floor.
16. Troubleshooting
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms Probable Causes Recommended Action
1. The toilet does not flush. A. Various. A. Perform the troubleshooting steps
below.
2. The toilet randomly
flushes 2 times. A. The tank is overfilling. A. Immediately turn the water off (the water will need to be turned back
on prior to troubleshooting) OR
perform the troubleshooting steps
below.
To troubleshoot this toilet you must first:
Unplug the toilet or turn off the power.
If needed, turn on the water supply.
Plug the toilet back in or turn the power back on.
IMPORTANT! When the power is turned on, the toilet may flush three times and then function correctly.
No action is needed if this happens.
Note the results (how many times the toilet flushes, whether it operates normally).
Consult the following table and perform the recommended action.
Access Cover
Toilet Back
Access
Opening
Cut with
utility knife.
Do not caulk base of
access cover.
Caulk
base of
toilet.
1035530-2-C 14 Kohler Co.

Troubleshooting (cont.)
Symptoms Probable Causes Recommended Action
1. The toilet flushes 3 times,
then operates normally. A. The fill valve is not turning off. A. Repair or replace the fill valve.
B. The motorized valve is not
closing. B. Repair or replace the motorized valve.
2. The toilet flushes 5 times. A. The level switch has an
intermittent connection. A. Repair or replace the level switch.
B. The level switch is stuck in the
up position. B. Repair or replace the level switch.
C. The level switch is not properly
connected. C. Reconnect the level switch properly.
D. The level switch does not move
freely. D. Replace the level switch.
3. The toilet fails to operate. A. There is a problem with the
wiring. A. Check the wiring and connect the power.
B. The GFCI or ELCB is tripped. B. Reset the GFCI or ELCB (if
applicable).
C. There is a problem with the
pump connection. C. Check the pump connection.
D. The actuation switch is not
properly connected. D. Check the actuation switch connection.
E. The level switch is not properly
connected. E. Check the level switch connection.
F. The pump assembly does not
work. F. Replace the pump assembly.
G. The actuation assembly does not
work. G. Replace the actuation assembly.
Kohler Co. 15 1035530-2-C

Guide d’installation
W.C.
Outils et matériels
Merci d’avoir choisi la compagnie Kohler
Nous apprécions votre engagement envers la qualité Kohler. Veuillez prendre s’il vous plaît quelques
minutes pour lire ce manuel avant de commencer l’installation. Ne pas hésiter à nous contacter en cas de
problème d’installation ou de fonctionnement. Nos numéros de téléphone et notre adresse du site internet
sont au verso. Merci encore d’avoir choisi la compagnie Kohler.
Avant de commencer
DANGER : Risque d’électrocution. Débrancher l’alimentation avant de procéder à l’entretien.
DANGER : Risque d’électrocution. Pour des installations d’alimentation électrique à montage mural:
Connecter uniquement à une prise de terre proprement protégée par un Disjoncteur de Fuite de Terre
(GFCI). Ne pas retirer la cosse de masse ou utiliser un adaptateur de mise à la terre.
DANGER : Risque d’électrocution. Pour des installations d’alimentation électrique à travers le sol:
Connecter à un circuit correctement protégé par un Disjoncteur de Fuite de Terre de classe A (GFCI) ou
de mise à la terre (ELCB).
ATTENTION : Risque d’émanation de gaz nocifs. Si l’installation d’un nouveau W.C. n’est pas
immédiate, recouvrir temporairement la bride avec un chiffon.
AVIS : Respecter tous les codes de plomberie et électriques locaux.
AVIS : Le Code Électrique Canadien exige que les logements électriques installés dans la salle de bains
soient à 1 mètre de la baignoire ou de la douche si possible, et en aucun cas à plus de 500 mm. Si
l’installation est au Canada, installer cet appareil en concordance avec le Code Électrique Canadien, Partie
1.
Respecter tous les codes de plomberie et de bâtiment locaux.
Examiner soigneusement le nouveau W.C. pour en déceler tout dommage.
Les alimentations d’eau et électriques peuvent être installées soit à travers le mur ou le sol. Pour un
apperçu plus esthétique, l’installation des alimentations à travers le sol est recommandée.
Ilyaundiagramme de câblage à l’intérieur du couvercle de la boîte de jonction.
Joint en cire Tournevis
assortis
Boulons en T
Clé à molette Mètre
ruban Couteau
Ruban-
cache
Arrêt d'alimentation
Kohler Co. Français-1 1035530-2-C

1. Plan de raccordement
DANGER : Risque d’électrocution. Débrancher l’alimentation avant de procéder à l’entretien.
DANGER : Risque d’électrocution. Pour des installations d’alimentation électrique à montage mural:
Connecter uniquement à une prise de terre proprement protégée par un Disjoncteur de Fuite de Terre
(GFCI). Ne pas retirer la cosse de masse ou utiliser un adaptateur de mise à la terre.
DANGER : Risque d’électrocution. Pour des installations d’alimentation électrique à travers le
sol:Connecter à un circuit correctement protégé par un Disjoncteur de Fuite de Terre de classe A (GFCI)
ou de mise à la terre (ELCB).
REMARQUE : Ce produit est conçu pour l’installation avec les alimentations électriques et d’eau localisées
soit à travers le mur ou le sol.
24-5/8" (62,5 cm)
L de sortie
16-1/2" (41,9 cm)
16-5/8"
(42,2 cm)
Mur
14-1/8"
(35,9 cm)
Avant de la cuvette
C
Alimentation
compression 3/8"
6-5/8"
(16,8 cm)
15-7/8"
(40,3 cm)
7-1/4"
(18,4 cm)
4-3/8"
(11,1 cm)
Câble alimentation
électrique
Les alimentations électriques et d'eau
peuvent toutes deux être installées au
mur ou sur le sol. Suivre l'information
de votre installation particulière.
3/4" (1,9 cm)
12" (30,5 cm)
18-1/4"
(46,4 cm)
38-3/4"
(98,4 cm)
3/4" (1,9 cm)
3/4" (1,9 cm)
Kohler Co. Français-2 1035530-2-C

2. Installer le service électrique et l’alimentation d’eau
DANGER : Risque d’électrocution. Débrancher l’alimentation avant de procéder à l’entretien.
DANGER : Risque d’électrocution. Pour des installations d’alimentation électrique à montage mural:
Connecter uniquement à une prise de terre proprement protégée par un Disjoncteur de Fuite de Terre
(GFCI). Ne pas retirer la cosse de masse ou utiliser un adaptateur de mise à la terre.
DANGER : Risque d’électrocution. Pour des installations d’alimentation électrique à travers le sol:
Connecter à un circuit correctement protégé par un Disjoncteur de Fuite de Terre de classe A (GFCI) ou
de mise à la terre (ELCB).
Installer le service électrique
REMARQUE : Ce produit est conçu pour l’installation avec l’alimentation électrique localisée soit à travers
le mur ou le sol. Les deux types sont illustrés. Se référer à l’information des dimensions pour l’installation
choisie.
Suivre exactement l’information dimensionnelle lors de l’installation de l’alimentation électrique.
Installer l’alimentation électrique pour l’installation choisie.
Installer l’alimentation d’eau
REMARQUE : Ce produit est conçu pour l’installation avec l’alimentation d’eau localisée soit à travers le
mur ou le sol. Les deux types sont illustrés. Se référer à l’information des dimensions pour l’installation
choisie.
REMARQUE : Une alimentation au sol ne peut pas être plus haut de 2-3/4″(7 cm) du sol.
Installer l’alimentation d’eau. Si une alimentation au sol est installée, bien étudier l’information des
dimensions illustrées.
Pression maximum d’arrivée d’eau, 552 kPa (80 psi).
Pression minimum d’arrivée d’eau, 138 kPa (20 psi).
7-1/4" (18,4 cm)
Receptacle
protégé-GFCI
Les emplacements de
mur de l'alimentation
électrique et d'eau
sont interchangeables.
Boulons
en T
6"
(15,2 cm)
12" (30,5 cm)
Bride
de sol
2-3/4" (7 cm)
3/4" (1,9 cm)
Hauteur
maximum
2-3/4" (7 cm)
Arrêt
d'alimentation
Arrêt
d'alimentation
Câble
alimentation
électrique
1035530-2-C Français-3 Kohler Co.

3. Installer les boulons en T
REMARQUE : Les boulons en T ne sont pas inclus.
Installer deux boulons en T de Ø 5/16″dans la bride de sol.
4. Installer l’anneau en cire
Placer l’anneau en cire dans l’anneau de mastic localisé sur le réservoir.
Boulons en T
Bride de
sol
Kohler Co. Français-4 1035530-2-C

5. Positionner le réservoir
ATTENTION : Risque d’endommagement du produit. Ne presser aucune pièce du réservoir vers le
bas autre que le cylindre. Un endommagement peut se produire.
ATTENTION : Risque d’endommagement du produit. Ne pas soulever ou secouer le réservoir après
sa mise en place. Le joint créé par l’anneau de cire peut être cassé, occasionnant ainsi des fuites.
Retirer le joint de sortie.
Marquer l’axe central au sol.
Aligner le réservoir sur la bride de sol.
Baisser le réservoir sur la bride de sol. Les boulons en T devraient s’aligner avec les encoches dans
la base du réservoir.
Aligner délicatement le réservoir sur l’axe central.
Placer le réservoir sur les boulons en T.
Presser sur le cylindre vers le bas à l’endroit où le joint a été monté. Ne presser nulle part ailleurs
sur l’ensemble du réservoir.
Replacer le joint de sortie.
Positionner l’extrémité libre du tube de remplissage dans l’anneau de sortie.
Anneau sortie
Retirer le joint de
sortie.
Lignes centrales
Boulons en T
Réservoir
Bride de sol
Replacer
le joint
de sortie.
Presser ici sur le
cylindre.
Tube de
remplissage
1035530-2-C Français-5 Kohler Co.