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SYMPTOMS CORRECTIVE ACTION
1. Poor Flush A. Adjust the tank water level to match the waterline.
B. Fully open the water supply shut-off valve.
C. Clear obstructions from the trapway, jet, or bowl rim holes.
D. Clear obstructions from the waste line.
E. Check whether the batteries are low.
A. Adjust the chain for proper slack so the seal is not held off the flush valve seat.
B. Clean or replace the seal if it is worn, dirty, or misaligned with the flush valve seat, or
if the flush valve seat is damaged. Replace the flush valve seal or flush valve.
C. Clean the fill valve seat/seat washer of debris, or replace the piston/seat washer
assembly.
D. Remove the tank and tighten the flush valve nut if flush valve gasket is leaking. Do
not overtighten. If leakage continues, replace the gasket.
E. Adjust the tank water level if it is too high.
2. No Flush
4. Tank takes excessive time to fill.
5. There is excessive noise when the
tank is filling.
6. Nothing happens when I try to
activate the sensor.
7. After the sensor is activated, I hear a
beep, but the toilet does not flush.
8. The sensor is not sensitive enough.
9. The toilet flushes when I am sitting
on it.
10. The toilet flushes when opening the
seat cover.
11. After the manual button is pressed,
the flush is weak or does not flush.
3. The fill valve turns on/off by itself
without the toilet being flushed, or it
runs allowing water to enter the tank.
A. Reconnect the chain to the trip lever or flush valve.
B. Adjust the chain assembly to remove excessive slack.
A. Fully open the water supply shut-off valve.
B. Clean the valve inlet, valve head, or supply line. Flush the lines.
A. Partially close the water supply shut-off valve if the water pressure to the toilet is too
high. Check the toilet performance following any such adjustment.
B. Remove dirt or obstructions from the valve head. Flush the lines.
A. Confirm the batteries are correctly installed.
B. Confirm the batteries have a charge.
C. Check whether the signal cables of the sensor and the air pump box have come
loose.
A. Does the battery box hanging on the rear of the tank press on the wire rope of the
drain valve? If so, relocate the box.
B. Check whether the air tube connecting the airbags box and the air bump box has
come loose.
A. Confirm that your hand is within 60mm above the sensor.
A. Are you leaning back and bumping the tank lid? Moving the tank lid may cause the
toilet to flush.
A. Does the seat or lid strike the tank lid when they are opened? Moving the tank lid
may cause the toilet to flush.
B. Is your hand within 60mm above the sensor when the toilet cover is open? When
your hand is within 60mm above the sensor, the flush will be activated.
A. Is the button pressed quickly and until fully depressed?
IMPORTANT: Use only genuine Kohler parts as shown to avoid property damage.
1322811-T01-C