Kohler Veil Comfort Height Assembly instructions

1385274-5-D
Homeowners Guide
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Intelligent Toilet

Thank You for Choosing KOHLER
Need help? Contact our Customer Care Center.
• USA/Canada: 1-800-4KOHLER (1-800-456-4537) Mexico: 001-800-456-4537
•Service parts: kohler.com/serviceparts
•Care and cleaning: kohler.com/clean
•Patents: kohlercompany.com/patents
Warranty
This product is covered under the KOHLER® Intelligent Toilet and C3® Cleansing Seat Three-Year Limited Warranty,
found at kohler.com/warranty. For a hardcopy of warranty terms, contact the Customer Care Center.
IMPORTANT SAFEGUARDS AND PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING
When using electrical products, especially when children are present, basic safety precautions should always be
followed, including the following:
DANGER: Risk of electric shock. Connect only to a circuit protected by a Ground-Fault Circuit-Interrupter
(GFCI)*.
*Outside North America, this may be known as a Residual Current Device (RCD).
WARNING: Risk of electric shock. Disconnect the power before servicing.
WARNING: Risk of personal injury. RG-3 UV radiation emied from this device. Unintended use of the device, or
damage to the housing, may result in exposure to ultraviolet radiation. Skin or eye injury could result. Avoid
exposure of eyes and skin to unshielded lamp. Always be certain the lamp is o before opening the protective
cover.
CAUTION: Risk of personal injury. Replacement of the UV lamp must only be performed by qualied service
personnel. The UV lamp cover has an interlock to reduce the risk of excessive ultraviolet radiation. Do not bypass
the interlock. Reinstall the interlock after servicing.
CAUTION: Risk of product damage. Do not install this product in a location exposed to excessive moisture where
condensation might form on the product surface. Provide adequate ventilation when bathing to avoid damage to
the electronic components due to high humidity levels.
CAUTION: Risk of product damage. Do not supply electrical power to the unit until the plumbing installation
work has been completed, as it may cause the product to malfunction.
CAUTION: Risk of product damage. Do not apply excessive force to the spray wand.
NOTE: This product contains thermal protectors that may trip during storage or transportation in warm conditions,
causing the unit to not operate. Allow the unit to cool to room temperature before installation or operation.
1385274-5-D2 Kohler Co.

WARNING: To reduce the risk of burns, electrocution, re, or injury to persons:
Close supervision is necessary when this product is used by or near children, the elderly, or invalids. Do not allow to be
used as a toy. Adjust the temperature of the seat for the elderly, those who are incapacitated, or persons with sensitive
skin.
Use this product only for its intended use as described in this manual. Only use aachments recommended by Kohler Co.
Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped,
damaged, or dropped into water. Return the product for examination and repair.
Keep the cord away from heated surfaces.
Never block the air openings of the product. Keep the air openings free of lint, hair, and the like.
Never use while sleeping or drowsy.
Never drop or insert any object into any opening or hose.
Do not use outdoors or operate where aerosol spray products are being used or where oxygen is being administered.
Connect this product to a properly grounded outlet only. See the “Grounding Instructions” section.
The use of this product is a supplement to and not a substitute for standard infection control practices; users must
continue to follow all current infection control practices, including those related to the cleaning and disinfection of
environmental surfaces.
This product conforms to applicable provisions of US 21 CFR, Chapter 1, Subchapter J, Radiological Health.
SAVE THESE INSTRUCTIONS
Kohler Co. 3 1385274-5-D

Grounding Instructions
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by
providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a
grounding plug. The plug must be plugged into an electrical outlet that is properly installed and grounded.
DANGER: Risk of electric shock. Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either at blade terminal.
The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
Check with a qualied electrician or service personnel if the grounding instructions are not completely understood, or if
in doubt whether the product is properly grounded.
This product is factory equipped with a specic electric cord and plug to permit connection to a proper electric circuit.
Make sure that the product is connected to an outlet having the same conguration as the plug. No adapter should be
used with this product. Do not modify the plug provided — if it will not t the outlet, have the proper outlet installed by
a qualied electrician. If the product must be reconnected for use on a dierent type of electric circuit, the connection
should be made by qualied service personnel.
Do not use an extension cord with the product.
1385274-5-D4 Kohler Co.

Features
Occupancy Sensor
Remote Control
Docking Station
Light Sensor
Bowl Light
Cover
Spray Wand
Control Panel
Cover Sensor
Deodorizer
Operation Options
Remote Control - When paired with the toilet, the remote control operates the toilet features. Refer to the “Remote
Control Setup” section for more information.
Control Panel - Located on the side of the toilet, the control panel allows easy access to primary toilet features.
Flush Options
Users may choose eco ush that uses 0.8 gal (3 L) of water per ush or full ush that uses 1.19 gal (4.5 L) of water per
ush.
Automatic Flush - When enabled, this feature automatically ushes the toilet after the user stands up, lowers the
cover, or approximately 60 seconds after the front of the toilet last senses motion.
Seat and Cover
Cover Sensor - When the cover auto open/close feature is enabled, a motion sensor on the front of the toilet
automatically opens the cover. The motion sensor range can be set to near, medium, or far. Sensor range may vary
depending on your bathroom layout.
Occupancy Sensor - The sensor area is located on the front right side of the seat, and detects a seated user. The
cleansing features will not function without a seated user.
Heated Seat - When activated, the seat features an adjustable heating option that will keep the seat warm.
Energy Save - When enabled, the toilet conserves energy by reducing the heated seat temperature when the toilet is
not in use.
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Wash Features
Front/Rear Wash - Front and rear wash feature adjustable positioning, adjustable water temperature, adjustable water
pressure, and pulsate and oscillate water action.
Dryer - The dryer features adjustable air temperature.
Lighting
Nightlight - The bowl light automatically illuminates when the light sensor detects low light conditions.
Cleaning
Deodorizer - Contains a replaceable cartridge. Refer to the “Replacing the Deodorizer” section.
Automatic Wand Rinse - The spray wand is rinsed with water before and after each use.
Automatic Wand Cleaning - The spray wand is cleaned daily with UV light.
Cleaning Mode - Temporarily disables automatic ush and extends the spray wand to allow manual cleaning of the
toilet and wand.
1385274-5-D6 Kohler Co.

Remote Control Setup
Control Panel
Power Button
Docking Station
NOTE: The remote control must be charged to operate. The “Stop” icon will blink when the remote control needs to be
charged.
Verify that four AA baeries are installed correctly in the docking station. Refer to the “Replacing the Baeries”
section.
Place the remote control on the docking station.
When the “Stop” icon on the remote control stops blinking, the remote control has been adequately charged.
Pairing to the Toilet
NOTE: The icons on the boom row of the remote control will blink when the remote is not paired or is out of range of
the toilet.
NOTE: Only one remote control can be paired with the toilet seat at a time.
NOTE: The remote control cannot be paired while the toilet seat is occupied.
Press the power buon to turn on the remote control.
Move the remote control near the toilet. The boom row of icons should be ashing.
Press and hold the “Dryer” icon on the remote control until all the icons blink twice.
Simultaneously press and hold the “Front” and “Rear” icons on the toilet control panel until a beep is heard.
When the icons on the remote control stop blinking, the remote control has been paired.
Kohler Co. 7 1385274-5-D

Directions For Use
Remote Control
Control Panel
A
MN
EDCB
L
K
G
F
R S
J Q
H
P
T
U V W
NOTE: Features can be activated using the remote control. Some features can be activated using the control panel on the
side of the seat.
NOTE: For features with multiple seings, press the plus or minus icon on the remote control to change the seing level.
The last seing used will be saved for the next use.
(A) - Cover: With the seat unoccupied, press to open or close the seat cover.
(B) - Seat: With the seat unoccupied, press to raise or lower the seat.
(C) - Eco Flush: Press to ush the toilet with 0.8 gpf (3.0 lpf).
(D and V) - Full Flush: Press to ush the toilet with 1.19 gpf (4.5 lpf).
(E) - Seat Temp: While seated, press to adjust the heated seat temperature. There are ve seings.
(F) - Stop: Press to stop any activated wash features or the dryer.
(G and U) - Front: Press to activate the front wash feature. The feature will stop after approximately 5 minutes.
(H and R) - Rear: Press to activate the rear wash feature. The feature will stop after approximately 5 minutes.
(J and S) - Dryer: Press to activate the dryer. Press again to increase the air temperature. There are ve seings.
(K) - Clean: With the seat cover down, press to run the UV cleaning cycle on the wand. Lift the seat cover to end the
cleaning cycle. The feature is active when the icon is blinking.
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(L) - Water Temp: Press to adjust the water spray temperature. There are ve seings.
(M) - Massage: When a wash feature is active, press the icon once to oscillate the wand back and forth. Press again to
pulsate the water ow. Press a third time to oscillate and pulsate simultaneously. Press again to stop the feature.
(N) - Spiral: When the rear wash feature is active, press the icon to activate spiral water spray. Press again to stop the
feature.
(P) - Wand: When a wash feature is active, press the icon to adjust the wand position. There are ve seings.
(Q) - Pressure: When a wash feature is active, press the icon to adjust the water pressure. There are ve seings.
(T) - Power: Press to turn the toilet power ON or OFF.
(W) - Lighting: Press to deactivate the nightlight. Press again to reactivate nightlight.
Kohler Co. 9 1385274-5-D

Enable/Disable Automatic Features
NOTE: Automatic features come enabled from the factory.
Cover Open/Close
When enabled, the seat cover automatically opens when the toilet is approached. The seat cover will automatically
close 3 minutes after the toilet has been used.
Press and hold the “Lighting” icon on the control panel until the nightlight blinks three times.
Press and hold the “Cover” icon on the remote control each time to change between options. The nightlight blinks
once when the sensor is set to short distance, twice for middistance, and three times for long distance.
The nightlight blinks slowly when the feature is disabled.
Deodorizer
When enabled, the deodorizer automatically activates while the toilet is in use.
Press and hold the “Lighting” icon on the control panel until the nightlight blinks three times.
Press and hold the “Seat” icon on the remote control. The nightlight will blink.
The nightlight blinks once quickly when the feature is enabled, or blinks slowly when disabled.
Automatic Flush
When enabled, the toilet will automatically ush after the user stands up, lowers the cover, or approximately 60
seconds after the front of the toilet last senses motion.
Press and hold the “Lighting” icon on the control panel until the nightlight blinks three times.
Press and hold the “Flush-full” icon on the remote control. The nightlight will blink.
The nightlight blinks once quickly when the feature is enabled, or blinks slowly when disabled.
Automatic UV Cleaning
When enabled, an automatic UV cleaning cycle activates every 24 hours. Lifting the seat cover ends the process.
Press and hold the “Lighting” icon on the control panel until the nightlight blinks three times.
Press and hold the “Clean” icon on the remote control. The nightlight will blink.
The nightlight blinks once quickly when the feature is enabled, or blinks slowly when disabled.
Energy Save
When enabled, the toilet conserves energy by reducing the heated seat temperature when the toilet is not in use. When
disabled, the seat will remain at its set level even when not in use.
Press and hold the “Lighting” icon on the control panel until the nightlight blinks three times.
Press and hold the “Seat Temp” icon on the remote control. The nightlight will blink.
The nightlight blinks once quickly when the feature is enabled, or blinks slowly when disabled.
1385274-5-D10 Kohler Co.