Kohler VEIL+ K-5401T-3-0 User manual

科勒（中国）投资有限公司
静安
制造商:
中国上海市宝山区丰翔路1955号 邮编: 200444
Installation Guide
English page 2-15
中文页 码16-29
安装说明
VEIL INTELLIGENT TOILET
新维亚智能座便器
K-5401T-3-0
K-5401T-XP3-0
1332623-T01-H

面遇到任何問題，務必請您與我們聯繫。
These instructions contain important care, cleaning, and warranty information - please leave instructions for the
consumer.
We appreciate your commitment to Kohler quality. Pleas
e take a few minutes to review this manual before
installation. If you encounter any installation or performan ce problems, please don't hesitate to contact us.Thanks
again for choosing Kohler Company.
Pre-arrange enough space for toilet installation. Make su
re it will not affect the opening and closing of the door.
Confirm the rough in 305mm, it need reach to 292~350mm, otherwise it may affect installation.
BEFORE YOU BEGIN
Please read the following instructions carefully and familiarize yourself with the required tools, materials, and
installation sequences. Follow the section that pertain to your particular installation. This will help you avoid costly
mistakes. In addition to proper installation, please also read all operating and safety instructions.
All information in the instructions is based upon the latest product information available at the time of publication.
Kohler China reserves the right to make changes in product characteristics, packaging, or availability atany time
without notice.
Please use the hose and tee valve come with the toilet.
Please use DN32mm or larger relief valve if there’s relief valve installed in water supply pipeline.
VEIL+
INSTALLATION INSTRUCTIONS
INTELLIGENT TOILET
K-5401T-3-0
K-5401T-XP3-0
Confirm the distance the water outlet connector away from the finished wall: upper the surface of finished wall
by 3mm and lower the surface of finished wall by 5mm, otherwise it may affect installation.
DN15mm or larger main water pipe is recommended to ensure following water supply requirements.
Do not use attachments not recommended by Kohler Co. such as angle valve etc.
WARNING: Must use 10A receptacle.
Observe all local plumbing and building codes.
Carefully inspect the new toilet for damage.
Water and electrical supplies may be wall mounted.
There is a wiring schematic on the inside of the of the junction box cover.
NOTES
DANGER: Risk of electric shock. Disconnect power before using.
NOTICE: Follow all local plumbing and electrical codes.
NOTICE: Receptacles installed in bathrooms to be located at least 1 meter from a bathtub or shower if practical.
CAUTION: Risk of hazardous gases. If a new toilet is not installed immediately, temporarily place a rag in
the floor flange opening.
When install the product in the room, a stop valve shall be installed in a close proximity. For emergency
circumstances, the water inlet valve shall be stopped without using any tools; otherwise unexpected failure may
cause the loss to the customer.
Customer shall avoid any obvious pipe shrinkage or blockage from pipe installation or PPR pipe thermal fusion
connection for better flushing effect. Ensure inlet water diameter after connection is greater than 15mm.
WARNING: Risk of electric shock，fire or personal injury. This product must be installed safely. Connect
only to dedicated 220V~, 50Hz, 10A circuit protected by Ground-Fault Circuit-Interrupters (GFCI’s) or
Earth-Leakage Circuit-Breakers (ELCB’s).
WARNING: Risk of electric shock. Connect only to circuits protected by Ground-Fault Circuit-Interrupters
(GFCI's) or Earth-Leakage Circuit-Breakers (ELCB's).
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Kohler Co.

Water
Measurements
Remote control Unit: mm
Waterproof socket (grounding type)
Inlet hose
Fig.#3
Kohler reserves the right to change marked dimensions without prior notice.
SPECIFICATIONS
* Power value testing condition: dynamic pressure 0.2MPa, inlet water temp 15°C.
Flush volume
Water efficiency grade*
Pit distance
Water pressure
Rated voltage
Rated power*
Max instantaneous power
Length of power line
Product outline dimension
Weight of product
Inlet water temp
Operation Environment
4.0L
Level III
305mm
Min water pressure 0
.07MPa (dynamic pressure)
Max water pressure 0.74MPa
220V~, 50Hz
1090W
About 1600W
About 1.3m
About 670mm × 438mm × 533mm
About 48kg
1-35°C
1-40°C
* The description of water efficiency label marked on intelligent toilet: water efficiency label represents a compliance mark of the water efficiency grade etc. performance of intelligent toilet.
Kohler Co.
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× 4
Fig.#5
Toilet
A. Hold the rim of the vitreous shell and take out the toilet.
WARNING: Risk of personal injury and product damage!Please do not hold the rim of the bidet seat when lifting the
the toilet. As the toilet is heavy, please seek help if necessary.
Overall Sketch
Crash pad
Seat (anti-microbial*)
Seating sensing area
Nozzle
Press it again to turn it off.
Press Warm Wind button to start the warm wind function.
Press the button to enter Rear Wash mode.
Light sensing area
Press the button to enter Front Wash mode.
Press it again to turn it off.
Press the button to turn off the night light function (long tone hint)
Press the button to turn off the power (long tone hint)
Press it again to turn it off.
Press it again to turn on (short tone hint)
PREPARATIONS BEFORE INSTALLATION
Cover (Antibacterial*)
Fig.#4
Press the button for Flushing(Press and hold the button to
activate emergency flush function after power is off)
*Antibacterial: the seat and cover contains long term inorganic anti-bacteria material which will inhibit bacteria growth on surface, this does not represent the mildew and other incidental
effects. The antibacterial rate is more than 90%. (Perform test in accordance with GB21551.2-2010 requirements. Testing lab: China household electrical appliances testing institute;
electromechanical products testing technology center of Shanghai Entry-Exit inspection and quarantine bureau.)
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Kohler Co.

Fig.#6
B. Roughing-In
DANGER: Risk of electric shock. Disconnect power before servicing.
NOTE: This product is designed to work with wall mounted electrical and water supplies as shown in the
mounting dimensions.
WARNING: Risk of electric shock. Connect only to circuits protected by Ground-Fault Circuit-Interrupters
(GFCI's) or Earth-Leakage Circuit-Breakers (ELCB's).
Keep bath and shower away from electrical parts (such as remote controller, receptacle,etc).
When the electrical supply is mounted on the wall, a GFCI or ELCB protected and water proof receptacle
is required.
Fig.#7
A.
INSTALLATION
Remove Existing Toilet (If There Is One)
Turn off the water supply. Flush the toilet, and use a sponge to remove the remaining water from the tank and
bowl. Disconnect the supply shut-off valve (if present), and remove the old tank and bowl.
B. Place an 800mmX800mm cushion on the floor, take out the toilet from the carton then put the
toilet on it.
Remove old gasket from the floor and closet flange with a putty knife. Remove old T-bolts and discard them.
NOTICE: if a new toilet is not installed immediately, temporarily stuff a rag in the closet floor flange.
Closet Floor Flange
Kohler Co.
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Unit: mm
Fig.#8
250 10 250 10
200 5
85 5
305
01051
01051
Fig.#10
Bolt
Mark symbol Hole(two sides)
C. 1.Confirm the drain hole center and mark down the“+”centerline
perpendicular to the finished wall.
2.Confirm the toilet drain hole center and mark down the centerline on
Front , back , left and right outside of toilet.
3.
Make sure the toilet side mark symbol is align to the drain hole
centerline on the finished floor.Mark down the left and right holes.
305mm
3/8
10mm
Fig.#9
D. Drill two holes and insert plastic inserts and T-bolts (Purchased by customer)
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Kohler Co.

E.
Silica gel
Fig.#1
Coated Silica gel on the opposite
side of floor flange
Position the floor flange align the
drain hole, and press it onto the
finished floor .
Install the Electrical Service and Water Supply.
properly-grounded, grounding-type receptacle protected by a Ground-Fault Circuit-Interrupter
(GFCI). Do not remove the grounding pin or use a grounding adapter.
DANGER: Risk of electric shock. Disconnect power before servicing.
DANGER: Risk of electrical shock. For plug-in installations/wall-mounted electrical supply: connect only to a
DANGER: Risk of electrical shock. For hardwire installations/through-floor electrical supply:
Connect only to a properly-grounded, dedicated 220V~, 10A, 50Hz circuit protected by
a Class A Ground-Fault Circuit-Interrupter (GFCI) or Earth-eakage Circuit-Breaker (ELCB).
NOTE: This product is designed for installation with the electrical supply attached to the wall. Both types
are illustrated. Refer to the dimensional information for your chosen installation.
Follow the dimensional information exactly when installing the hardwire electrical supply.
Nut cap
Side Plate
Fig.#1
F. Install the Floor Flange
G. Remove side plates
Unscrew the nut cap on the tee joint.
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Fig.#14
WARNING: Risk of personal injury. The vitreous shell weighs 35 kg. Use proper lifting technique when
handling the vitreous shell.
CAUTION: Risk of product damage. Do not set the shell down hard. Gently lift and move the shell if it is not
placed correctly. If handled harshly, the shell may chip or break.
Carefully pick up the vitreous shell.
Make sure the trap way sits fully in the outlet gasket. If the vitreous shell does not sit evenly on the floor, then the
trap way will not be properly aligned.
Make all adjustments gently reference the toilet side mark symbol and the drain hole centerline on the finished
floor until the trapway is properly seated.
Use nut and washer to fasten the bolts and fix up the toilet.
CAUTION: Risk of product damage . Do not move the toilet after the trap way is properly seated to
avoid the wax seal invalidated, Change the wax ring if it is needed to move.
WARNING: Risk of personal injury or product damage. Overtightening may cause breakage or chipping.
Fig.#13
H. Fix Wax Ring
Place the wax ring on the waste outlet.
I. Install the Vitreous Shell
Nut
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Kohler Co.

Fig.#16
Fig.#15
150 10
250 10
Close by rotating the handle clockwise and open by
rotating the handle counterclockwise
Handle of tee valve
Tee valve
Decorative cover
J.
2.
Install Tee Valve.
IMPORTANT!
1. Dimensions in the pictures are for reference only.
Please install deco cover on tee valve before installation.
NOTE: Do not reuse the old tee valve.
Unit: mm
1. Connect the water outlet.
2. Open the shut-off valve.
NOTE:Please use the water supply hose accompanying with new machine. The old hose assembly shall not be used
again.
K. Connect the Water
IMPORTANT!The supplied hose must be used for this installation.
Kohler Co.
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Fig.#17
Fig.#18
Side plate (two sides)
L. Testing Emergency Flush Button
M. Install left/right side plate after applying silicon gel; plug in and connect power supply.
NOTE:
Apply one circle of silicone gel around toilet bottom to seal the gaps. Wipe the excessive silicone gel on the
bottom of left/right plate.
Projecting portion
of silica gel are cu
t off (two sides)
Coated with silica gel
power
Press and hold flush button on toilet side panel to activate emergency function when power is off.
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Kohler Co.

Fig.#19
Public Anti-loss Installation
Remove the
silicome plug
Remove the
silicome plug
Remote control Dock
Fig.#20
Seat gasket
NOTE: If the installation wall is made of special material (such as wood board, density board and etc.), suitable
fixing methods shall be adopted.
NOTE: The place to install the remote control where it will not easily be splashed by water.
Installation Steps:
Place the installation holder on the fixing hole.
Choose a mounting location for the remote holder that is easily accessible while sitting on the seat.
Drill two holes with depth larger than 45mm on the wall by drill with a diameter of 6mm in accordance with the
position of screw holes on the remote control holder. Install the expansion tube into the holes.
Peel off the release paper of the double-sided tape at the back of holder.
Expansion
pipe
Expansion screw
Hook plate
Screw
Hook
Fix the holder with screws and install it.
Install the screw so it is covered.
Place the remote controller on the holder.
INSTALLATION OF REMOTE CONTROLLER HOLDER
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Fig.#21
Front Wash:
Water Temperature: mid
Water flow intensity: mid
Position: dial 3
Rear Wash:
Water Temperature: mid
Water flow intensity: mid
Position: dial 3
PREPARATIONS FORE THE FIRST USE
Confirm that the battery has been correctly installed in the "remote controller".
Confirm that there is no obstacle in front of the product.
When it is used for the first time, product will be in default state:
Wait for the host to finish the self-checking. During that time, it is normal to hear rotating sound of the motor and
bicker. Self-checking completed when the light light flashes.
Seat Temperature: mid
Night Light: On
Energy Saving Mode: 6H
Auto Lid Turning Function: On; distance, mid
Auto Flush Function: On
Sanitize Function: On
Electrolyzed water Function: On
Deodorizer: On
Water Pump: On (Press and hold flush and
front wash button on toilet side panel, short
“beep” indicates water pump is on, long
“beep” indicates water pump is off. )
Spiral Wash:
Water Temperature: mid
Water flow intensity: mid
Position: dial 3
Ensure if water inlet valve is OPEN.
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Kohler Co.

Possible reasons Suggestions and measures
1. Toilet does not work
2. Toilet can not flush A. Water failure
B. Tee valve for water supply is closed
C. Power failure
D. Product is at standby mode
E. Wash mode is in progress
F. Auto-flushing is deactivated
4.Toilet is not clean
after flushing A. Filter screen is blocked
B. Water pressure is insufficient
5.
6.Flushing mode
stops in the
operation process
7.The wash mode
runs even when no
one is sitting on the
toilet.
A. Remove the foreign matters or dry the seat
8.Dryer fan stops in
.
the operation
process
Trouble shooting
This guide of trouble shooting is for general help only. Authorised representatives or qualified electricians of Kohler
Company shall be able to solve all electrical failures. If you want to know about the service of warranty, please
contact local dealers or wholesalers.
Troubles
A. Power failure
B. Plug not connected or no power to socket
A. Wait until the power is restored
B. Insert the plug or detect the power socket
A. Refer to "Washing of filter screen"
Wash mode is
abnormal A. Wait until the water supply is restored
B. Fully open the tee valve for water supply
D. Sit on or adjust your sitting posture
F. Refer to "Guide on setting of remote controller"
A. Water failure
B. Tee valve for water supply is closed or not opened
completely
C. Product is at standby mode
D. Not yet seated or current sitting posture unable
to be sensed by the seat
E. Filter screen is blocked
F. Water pressure is insufficient
G.The toilet is in the process of flushing
A.Flushing mode stops automatically after
continuous flushing for 5 minutes
B. The seat is unable to sense human body
A. If necessary, press the flushing button again.
B. Adjust your sitting posture or sit on the toilet
again.
A. The seat is covered by foreign matters or the
seat is wet
A. The dryer fan stops automatically after continuous
usage for 4 minutes
B. The seat is unable to sense human body
A. If necessary, press the Dryer button again
B. Adjust your sitting posture or sit on the toilet
again.
C. The leakage circuit breaker at cable plug can not
reset
D. Product is at standby mode
C. Press Reset button on the plug
D. Press Power button at the side. Wake up the
product
A. Wait until the water supply is restored
B. Open the tee valve for water supply
C. Wait until the power is restored or hold and
press auxiliary flush button on toilet side
panel, or flush by using the basin.
B. Check if all tee valves are opened. If not, please
open;Check if the inlet hoses are bent. If so,
adjust the hoses.
C. Reload power. Contact Kohler service
department if such problem occurred again
C. Press Power button at the side to wake up the
product
E.
Refer to the section of "Washing the filter
screen"
F. Check if the inlet hoses are bent. If so,adjust
the hoses.
G. Flush again after this flushing is completed.
D. Press Power button on the side to wake up the
product
E. Do it after the operation at wash mode is
completed
3. Emergency flush
is not working
A. Spare battery pack is low A. Contact Kohler service department to
replace battery pack
C. Water pump is not working
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10.
11.Cover unable to
open/close
automatically
A. Please sit or leave the sensing area
B. Refer to "Guide on setting of remote controller"
C. Wait until the flushing process is completed
12.Night light does
not work A. The night function is turned off
B. The indoor light is too bright
14.Remote failures A. Out of battery
B. Battery polarities are mounted reversely
C.The remote controller is not woken up
15.Remote control
fails to control
the toilet
A.
B.
If necessary, turn on the water valve.
Cover fails to
close/open
A. Users are not seated yet or left the sensing area
A.
B.
C.
D.
E.
Lower battery
The remote control is too far from the toilet
The toilet is not yet powered on
The toilet itself is on standby mode
The toilet is not connected to the remote control
Replace battery by referring to the section of
"Usage and replacement of battery for remote
control"
Check the section of "Communication between
remote controller and this machine", and get
close to the toilet
C. Power on the toilet
E .
Check the section of "Communication bet
remote control and this machine", and
connect the toilet and the remote control
Touch the screen of the remote control
Sit near the toilet or on it
Press Wake up key on the remote control
A. Replace with new batteries
B. Reinstall properly
C.
A. The seat is covered by foreign matters or the seat
is wet
B. The toilet cover is interfered by people at the
open/close process before
A. Remove the foreign matters or dry the seat
B. Use the remote control to open/close the toilet
cover or do it manually until it works normally.
The cover switch should not be stopped during
the open/close process
B.The function of "automatic cover-turning" of
remote controller is deactivated
C.The toilet is in the process of flushing
A. Check the section of night light at "auxiliary
keyboard function" to activate the night function
B. Please turn off the indoor light and close the
curtain
A. User does not enter or leave sensing zone.
B. The seat is covered by foreign matters or the seat
is wet
D. Press Power button at the side to wake up the
product
If this toilet is to be repaired and maintained, you have to:
Disconnect the power plug of toilet
9.Deodorization fan
not work A. The seat is unable to sense human body
B. Stop button is pressed by mistake during operation
C. Auto deodorization function is deactivated then sit on the toilet again.
C. Refer to "Guide on setting of remote controller"
A. Adjust your sitting posture or sit on the toilet
again.
B. If necessary, please leave for about 2S and
13.Sanitize function
is not working.
A. Close cover and reactivate Sanitize function
and close cover after unseated.
B. Remove the foreign matters or dry the seat
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Kohler Co.

not
IMPORTANT CONSUMER INFORMATION
If you live in a hard water area, make certain that the holes ir the toilet rim are kept clean to ensure proper bowl
flushing. Toilet bowl cleaners should be used at least once a week. Use a long-handled brush to clean the rim
holes, and to cleai as far into the trap as possible to prevent mineral deposits from forming.
CONSUMER RESPONSIBILITIES
WARNING: Risk of property or product damage.
Kohler Company shall not be responsible or liable for any damage to these fittings caused by the use of cleaners
containing chlorine (calcium hypochlorite).
WARNING: Risk of product damage.
Do not throw newspaper, diaper and sanitary pad etc. into the toilet; it might cause the toilet to block. Do not bump the
vitreous china with great force as it will cause damage and leaking.
NOTE: Flush the water supply pipes thoroughly to remove debris. Product is designed for tap water or potable
water.
Most toilet bowl cleaners are not harmful to the vitreous chin or the surface of the toilet bowl. Please follow the
bowl cleaner manufacturer's instructions carefully.
Do not use abrasive cleaners or solvents.
o
Do not use the product in the water below 0 C.
NOTE: Refer to "Homeowner's Guide" for the cleaning and maintenance of bidet seat.
WARNING: Do not use any hard setting material (cement mortar) while installing the toilet.
Thermalexpansion of hard setting material (cement mortar) will damage or crash the feet of toilet. Kohler will
be responsible for any damage because of using hard setting material (cement mortar) for toilet installation.
Kohler Co.
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-
为了达到更好的冲洗效果，用户在安装进水管如PPR管的热熔连接时，应尽量避免明显的缩径或热熔挤出物堵塞部分
管道等现象，并确保连接后进水管内径大于15mm。
305mm, 坑距需满足292-350mm。 如未满足，可能会影响安装。
确认出水接头距离完工墙面凸出不超过3mm。沉入完工墙壁不超过5mm。如未满足，可能会影响安装。
推荐使用内径DN15mm以上的主水管，以确保下述供水条件要求。
VEIL+ 新维亚
INSTALLATION INSTRUCTIONS
INTELLIGENT TOILET
智能座便器
K-5401T-3-0
K-5401T-XP3-0
若供水管路中装有减压阀，请使用DN32mm以上的减压阀。
GFCI ELCB
警告：触电、火灾或人身伤害的危险。 220V~ , 50Hz, 10A带
10A
在安装本产品的同一房间中，需要在触手可及的位置安装一个止水阀，用于紧急情况下，无需借助工具即可切断本
产品的进水水路；否则本产品的意外故障可能会导致用户损失。
请不要使用科勒不推荐的附件，如角阀等。
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Kohler Co.

Kohler reserves the right to change marked dimensions without prior notice.
防水插座（带接地）
坑距
（随机配角阀及软管）
Fig.#3
图3
遥控器（随机配） Unit: mm
35
40
*智能座便器加施的水效标识的说明：水效标识表示智能座便器水效等级等性能的一种符合性标志。
*功率值测试条件：动压0.2MPa，进水温度15℃。
冲水用水量
水效等级*
4.0L
3级
305mm
最小进水压力0.07MPa（动压）
最大进水压力0.74MPa
220V~, 50Hz
1090W
约1600W
约1.3m
约670mm x 438mm x 533mm
4 kg
*
进水温度
供水压力
额定电压
Kohler Co.
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Fig.#4
图4
× 4
Fig.#5
5
A.
Toilet
*
*
（停电后长按，启动应急冲水功能）
*抗菌：含无机系抗菌材料的座圈、盖板长期抗细菌，抑制产品表面的细菌生长，这一加工处理不代表防霉等附带效果。抗菌率大于90%（依据GB21551.2-2010进行试验。测试机构：中国家
用电器检测所、上海出入境检验检疫局机电产品检测技术中心）
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Kohler Co.

Fig.#6
6
B. 800mmX800mm
()
B.
(GFCI) (ELCB)
A. ( )
)(
法兰附件包，拆除及扔掉旧的T型螺栓。
法兰附件包堵住。
7
Closet Floor Flange
法兰附件包
Fig.#7
Kohler Co.
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305mm
8
Unit: mm
Fig.#8
250 10 250 10
200 5
85 5
305
150 10
150 10
Fig.#10
地脚螺钉
10
3/8
10mm
C.
1.确定排污口中心点并垂直墙面划上十字线
2.侧放座便器，按陶瓷排污口找出前后左右中心标记，并记于陶瓷外侧壁上
3.座便器平稳对准地面上的中心线。记下左右地脚孔的位置
D. 钻两个地脚孔，安装膨胀塑料及地脚螺钉(由客户自行购买)
地脚孔（两侧）
中心标记 Fig.#9
9
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