Konica Minolta bizhub 28e User manual
bizhub 28e
PaperCut Standard
UI Embedded Manual
Copyright © 2019 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All Rights Reserved 06/2019
PaperCut Konica Minolta Standard
UI Embedded Manual - bh 28e
Contents
1Overview .............................................................................................................. 5
1.1Consistency .................................................................................................... 5
2Installation ............................................................................................................ 6
2.1Konica Minolta Device Compatibility .............................................................. 6
2.2Requirements ................................................................................................. 6
2.3Setup Procedure ............................................................................................ 6
2.3.1Device Settings ........................................................................................ 6
2.3.2PaperCut Settings ................................................................................... 7
2.3.3Verify Device Creation ............................................................................. 8
3Post Installation Testing ....................................................................................... 8
3.1Test Preparation ............................................................................................. 8
3.2Scenario 1: Standard copying ........................................................................ 9
3.3Scenario 2: Copying with account selection ................................................. 11
3.4Scenario 3: Print release .............................................................................. 12
3.5Scenario 4: Scanning and faxing .................................................................. 14
4Configuration ...................................................................................................... 16
4.1Device Function ............................................................................................ 16
4.2List of Functions ........................................................................................... 16
4.3Authentication Methods ................................................................................ 18
5Advanced Configuration ..................................................................................... 19
5.1Configuring Swipe Card Readers ................................................................. 19
5.2Card Self-Association ................................................................................... 21
5.2.1Card Self-Association Workflow ............................................................ 21
5.2.2PIN-Association Workflow ..................................................................... 22
5.3Setting of the auto-logout-time ..................................................................... 22
6Uninstalling ......................................................................................................... 23
7Known Limitations and Security ......................................................................... 23
7.1Funtion limitation with the PaperCut server .................................................. 23
7.1.1PC-FAX transmission is not available with PaperCut. ........................... 23
7.1.2TWAIN scanning is not available with PaperCut. .................................. 23
7.1.3FAX forwarding is not available with PaperCut. .................................... 23
7.1.4Archive function is not available with PaperCut. .................................... 23
7.1.5Security print function is not available. .................................................. 23
7.2Waking up the touch screen ......................................................................... 23
7.3Card reader and USB port ............................................................................ 23
7.4Use of card reader after returning the device from sleep mode ................... 23
7.5Server Restarts ............................................................................................ 24
7.6Charging based on Paper size ..................................................................... 24
7.7Charging based on Color usage ................................................................... 24
7.8Error or Redial during FAX transmission ...................................................... 24
7.9Deleting reserved FAX jobs .......................................................................... 24
7.10Charging of SCAN jobs ............................................................................. 25
7.11Languages displayed on the MFP panel ................................................... 25
7.12If the MFP loses power during a job ......................................................... 25
8FAQ & Troubleshooting ...................................................................................... 25
8.1The Devices tab is not present ..................................................................... 25
8.2 My MFD device is not logging any copy/fax/scan jobs? What’s wrong? . .....26
8.3What is the IP address of my PaperCut Server? .......................................... 26
8.4The embedded application shows “check server connection.”? ................... 26
8.5Why would a card reader not work? ............................................................. 27
8.6I have thousands of accounts representing my clients. Will the system
handle this? ............................................................................................................ 27
8.7Copier functions are enabled when the user is out of credit. ....................... 27
8.8Red LED on MFP panel ............................................................................... 27
8.9 I see an error on the Konica Minolta LCD screen? ...................................... 27
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This manual covers the Konica Minolta embedded setup. For general
PaperCut MF documentation, please see the PaperCut MF manual.
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1 Overview
This manual provides an overview of the installation, configuration and operation
of PaperCut Konica Minolta Standard UI embedded solutions.
Secure access to device functions
End user authentication including integration with single sign-on environments
Monitoring and control of photocopying and USB printing
Monitoring and control of scanning and faxing
Allocation of copying, scanning and faxing to accounts/departments/cost-
centers/projects
Ability to locate shared accounts via select-from-list, keyword search or manual
code/pin entry
Release jobs from a hold/release queue (Secure & Find Me Printing)
Group based access control: Limit access to copying, the device as a whole, or to
selected user groups
Self-associate swipe cards with domain user accounts directly at the device
Streamlined interface throughout
1.1 Consistency
The embedded solutions are developed in-house by Konica Minolta based on support
from the PaperCut Software development team.
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2 Installation
This section covers the installation of the PaperCut Konica Minolta Standard UI
embedded application for compatible Konica Minolta MFDs. The embedded
application will enable MFD access control, secure printing and “Find-Me” printing,
and allow logging and control copying , scanning and faxing.(for information on just
tracking network printing see the PaperCut user manual).
2.1 Konica Minolta Device Compatibility
The PaperCut Konica Minolta Standard UI embedded application for Konica
Minolta supports the following models:
Konica Minolta bizhub 28e
2.2 Requirements
Ensure that basic monitoring of network printing has been setup up and tested for this
device. The device would show up in the printer list in the PaperCut web interface and have
a few print jobs in its print history.
After that, ensure that the following points are checked off before getting started:
PaperCut is installed and running on your network. Please see the ‘Introduction ->
Quick Start Guide’ section of the PaperCut user manual for assistance.
Ensure that your Konica Minolta device is supported. Ensure that the Konica Minolta
device is connected to the network.
Have available the network name or IP address of the Konica Minolta device.It is mandatory
that the device is configured with a static IP address.
Initial settings on Konica Minolta device must be configured to enable PaperCut connectivity
(see section 3.3.1.).
NOTE: These settings can only be changed by a Konica Minolta Technician or a Konica Minolta
Authorized Dealer Technician first.
Verify that firewalls or other network restrictions do not prevent the device’s access to
the PaperCut server on ports 9191 for HTTP and 9192 for HTTPS.
2.3 Setup Procedure
2.3.1 Device Settings
Register PaperCut Konica Minolta Standard UI Embedded Application to the MFP
Enable the Setting of PaperCut
NOTE: This setting can only be changed by an Authorized Konica Minolta Technician.
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After the registration has been performed by the technician, this setting will be
displayed on Administrator’s setting menu under Setting>Management>PaperCut
Recommendation: Setting the password is recommended. Users can change the
configuration in the Management setting menu so that the password isn’t set in the
default setting. It can be set under Setting>Management>
Register the IP address of PaperCut server
Enable the IC Card Connection when the authentication by IC Card is needed.
Register the Device Name if needed.
To finish the setting press the “Close” button. After pressing the button, the MFP will reboot
automatically.
Requirement: The following configurations on the MFP must not be changed.
Single Sign-On in the Authentication Method ： OFF
Guest Account Setting in the Account Setting： ON
These settings are under Machine Mgmt. Settings>Secure Settings>Machine Policy Settings
on the Web screen of the MFP. It is necessary to login by an administrator.
Useful Setting:
Automatic Log Out : Konica Minolta MFPs have a Auto Reset function. Default
time is 3 minutes.
It is possible to change the Log Out time in the PaperCut administration interface.
See section 5.3.
2.3.2 PaperCut Settings
1. Log in to the PaperCut administration interface using a web browser (e.g.
http://papercut-server:9191/admin ).
2. Navigate to “Options -> Advanced” and ensure the option “Enable external hardware
integration” is enabled.
3. Press “Apply”.
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2.3.3 Verify Device Creation
1. Select Konica Minolta Device from the list
3 Post Installation Testing
After completing installation and basic configuration, we recommend testing some of the
common usage scenarios. This is important for two reasons:
1. To ensure that the embedded application is working as expected.
2. To familiarize yourself with the features and functionality of PaperCut and the
embedded application.
This section outlines four test scenarios that are applicable for most organizations. Please
complete all the test scenarios relevant for your site.
3.1 Test Preparation
To complete these tests it is recommended you use two test users so that each can be
configured differently. These users are:
‘testusersimple’ – used to perform basic copier monitoring and control and to perform
print release tests.
‘testuseradvanced’ – used to perform copier monitoring and control with account
selection enabled (i.e. to charge copying to accounts/departments/cost-centers/etc).
To setup these users in PaperCut:
1. Create the ‘testusersimple’ and ‘testuseradvanced’ users in your Active Directory or
LDAP directory.
2. Login to the PaperCut’s admin web interface
3. Go to the “Options->User/Group sync” page and press “Synchronize Now”.
4. Once the sync is complete, the users will be added to PaperCut.
The next step is to configure the users. To configure ‘testusersimple’:
In PaperCut, select the “Users” tab
Select the ‘testusersimple’ user.
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Set the user’s balance to $5.00 and verify the account is set to “Restricted”.
Verify that this user is set to “Automatically charge to personal account” in the
“Account selection” options.
Press the “OK” button to save.
To configure ‘testuseradvanced’:
1. In PaperCut, select the “Users” tab
2. Select the ‘testuseradvanced’ user.
3. Change the “Account Selection” option to “Standard account selection popup” and
enable all the account selection options.
4. Press the “OK” button to save.
3.2 Scenario 1: Standard copying
Standard copying involves monitoring and charging printing to a user’s personal account.
This is most commonly used for student printing or basic staff monitoring. Users can also be
configured for unrestricted printing, which is commonly used for staff/employee use.
At the photocopier:
1. The photocopier should be showing the “Authentication” screen as shown below.
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2. Press the “Username” field and enter the username “testusersimple” using the on-
screen keyboard and press “Enter”. Likewise, press the “Password” field and enter
the password previously chosen.
3. Press “Enter” on the “Authentication” screen.
4. At this point the copier will be enabled for usage.
5. The "Use Copier" button on the Print Job screen will show the MFP Mode Selection
screen.
6. Press the “COPY” button on the MFP mode selection screen and perform a normal
copy:
7. Once the copy job is complete, press the “Login” button on the device’s panel and
confirm logging out by pressing “Yes” and “OK” on the screen
Back in the PaperCut application verify that the copier activity was recorded and the user’s
account was properly deducted:
1. Log in to PaperCut.
2. Select the device from the “Devices” tab.
3. Select the “Job Log” tab. This will list all recent copying activity on the copier. The
copy job that was just performed (as instructed in step 6) should be listed. Verify the
details of the copy job that was just performed.
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NOTE: If the user runs out of credit while copying, a warning will be displayed:
At this point the user can scan and fax or log out by pressing the “Login” button on
the copier panel.
3.3 Scenario 2: Copying with account selection
First, a test account should be created:
1. Log into PaperCut and select the “Accounts” tab.
2. Select the “Create a new account…” action link on the left.
3. Enter an account name “Test Account 1”.
4. Enter PIN/Code “2233”.
5. Select the “Security” tab and allow all users to access that account by adding the “[All
Users]” group.
6. Press “OK”.
At the photocopier:
1. The photocopier should be showing the “Authentication” screen as before.
2. Enter the username (‘testuseradvanced’) and password as before and press “Enter”.
3. An account selection screen will appear with two account fields after pressing “Use
Copier” button on the “Print Jobs” screen. An account is selected by pressing the
relevant field:
4. Select “Test Account 1” by pressing the button.
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5. The confirmation screen will show that “Test Account 1” has been selected.
Acknowledge by pressing “Yes”.
6. Now perform a regular copy job and logout using the "Login" button as before.
Back in the PaperCut application verify that the copier activity was recorded and the user’s
account deducted:
1. Log in to PaperCut
2. Select the device from the “Devices” tab
3. Select the “Job Log” tab. This will list all recent copying activity on the copier. The
copying just performed as the test user should be listed.
4. Verify the details of the job (i.e. that the job was charged to the selected account).
5. In the log details, click on the “Charged To” account name to view the account’s
details.
6. Selecting the “Job Log” tab will display all print/copy activity for the account, and will
show the test photocopying that was performed.
3.4 Scenario 3: Print release
The embedded application may also be used for print release. For a full description of
PaperCut hold/release queues and print release, please read the PaperCut manual.
Skip this scenario if hold/release queues will not be used at your site.
To perform print release testing, a hold/release queue must be enabled:
1. In PaperCut, select the “Printers” tab.
2. Select the print queue (i.e. not the ‘device’) for the Konica Minolta device that will
be used for testing.
3. Enable the “Hold/release queue” option.
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4. Press “OK” or “Apply” to save the changes. All printing to this queue will now be held
until released by a user.
Make sure the copier is enabled as a “Print release”:
1. In PaperCut, select the “Devices” tab.
2. Select the Konica Minolta device.
3. Under “Device function”, make sure “Enable print release” is selected. If you have
followed the installation steps from the previous chapter, this function will already be
enabled.
4. Select the print queue that was enabled for hold/release above. The Konica Minolta
device will allow jobs in the selected queues to be released.
5. Press “OK” to save.
6. Login to a computer workstation as ‘testusersimple’.
7. Print a few jobs to the print queue that was configured above. The jobs will be held
in the hold/release queue.
8. Confirm that the jobs are held, by checking that the jobs are listed in the “Printers ->
Jobs Pending Release” page of the PaperCut administration interface.
9. Confirm that the username is ‘testusersimple’.
At the device:
1. Log in with the ‘testusersimple’ username and corresponding password, as in
scenario 1.
2. The interface allows for print release to be done immediately after authenticating,
without unlocking the device. Any held jobs will be shown in the print release screen.
3. A list of print jobs will show. You can highlight and deselect individual items by
pressing the list item.
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4. Selecting a job will show the details of the job on the popup screen. To close the
popup screen, press the “Close” button.
5. Note that jobs can be released without unlocking the device. To use the device,
press the “Use Copier” button to continue the login workflow.
6. Once the “Use Copier” button is pressed, you need to logout and login again to
access the “Print Jobs” screen.
7. Jobs can be printed using the “Print” button on individual jobs or “Print all” where
available, to print all the jobs at once.
8. Cancelling jobs is done using the “Delete” button.
9. To log out, press the “Login” button on the device’s panel and confirm by pressing
“Yes” and “OK”.
3.5 Scenario 4: Scanning and faxing
Konica Minolta devices can also scan documents and send them by email. If a phone
line is attached, they can also send faxes. You can enable the tracking of scanning and
faxing. To enable tracking of scans and faxes:
1. In PaperCut, select the “Devices” tab.
2. Select the MFD name.
3. Under “Device function” select “Track & control scanning” and “Track & control
faxing”.
4. Select the charging type “advanced” in both cases, and register some numbers for
page costs and thresholds. The cost after the threshold should be lower than the
standard cost, as it represents a volume discount. As an example, the screen shot
below shows that the first page of a fax is charged at $0.20 and any subsequent
page at $0.10.
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At the photocopier:
1. Log in using username and password as ‘testusersimple’.
2. The copier will show the MFP screen after pressing the “Use Copier” button on the
“Print Jobs” screen. Press the “Fax/Scan” button on the MFP Mode Selection screen
to do some scanning, and send some faxes.
3. Once scanning and faxing has been completed, log out by pressing the “Login”
button on the device’s panel and confirm “Yes” on the screen.
In the PaperCut administration interface, verify that the scan and fax activities were recorded
and the user’s account was deducted. This can be done as follows:
4. Log in to the PaperCut administration interface.
5. Select the device from the “Devices” tab.
6. Select the “Job Log” tab. This will list all recent activity on the copier, including
copying, scanning and faxing. The jobs just performed as the test user should be
listed. Verify the details of the jobs that were just performed.
7. Click on the user’s name in the user column to view the user’s account details.
8. Select the “Job Log” tab to display all activity for the user.
9. Select the “Transaction History” tab and verify that the cost of the scans and faxes
was deducted from the user’s account.
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4 Configuration
After completing the Installation section and registering the device with PaperCut, it will have
been configured with reasonable default settings that are suitable for most environments.
This section covers how to change the default settings. All of the following settings are
available via the device’s “Summary” tab in the PaperCut administration interface.
4.1 Device Function
The device function setting defines which functions will be available on the device and how it
will be used. Not all function settings are supported on all devices.
Each device function is discussed in the following table.
Device Function Description
Track & control copying The device will track walk-up off-the-glass copying.
Track & control scanning The device will track scanning such as scan-to-email or scan-
to-file.
Track & control faxing The device will track the sending of faxes.
Enable print release The device will act as a print release station.
4.2 List of Functions
MFP functions that are supported by the PaperCut server is outlined in the following
table.
Please review the MFP manual for details.
Group Functions Availability Charged
Scan Scan to USB ○ ○
Scan to Email ○ ○
Scan to Folder ○ ○
Scan to FTP ○ ○
Realtime TWAIN × NA
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Fax Memory Tx ○ ○
Realtime Tx × NA
Auto Rx ○ ×
Manual Tx × NA
Manual Rx ○ ×
Fax forwarding × NA
Archiving × NA
PC-Fax Tx ○ ×
Copy Copy ○ ○
Print USB to Print ○ ○
Print on-demand ○ ○
Security print × NA
Reports (Journal etc.) ○ ×
PC-Print ○ ○
○：User can use the function.
×：User cannot use the function and it will not be displayed on LCD.
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4.3 Authentication Methods
PaperCut supports a number of different ways to authenticate users who walk-up to the
devices to perform copying. The default authentication method is username and password
authentication.
The available authentication methods can be modified in the ‘External Device Settings ->
Authentication methods’ section.
Authentication methods available for a device
Not all authentication methods are supported on all devices. The Identity number option is
not supported on Konica Minolta devices.
Each authentication method is discussed in the following table.
Authentication
Method
Description
Username and
password
The user may use their domain/network username and
password to log into the device.
Identity number ->
Require PIN
When a user logs in with their identification number, they must
also provide their associated PIN. This provides additional
security for this login method.
Swipe card The user may log in by swiping a card (e.g. smart card, RFID
card or any other card supported by the device). See the
PaperCut user manual for information about user card numbers,
including importing card numbers from an external source.
Swipe card -> Require
PIN
When a user logs in by swiping a card, they must also provide
their associated PIN. This provides additional security for swipe
card logins.
Automatically login as
user
Specifies that this device should automatically log in as the given
user. This option overrides all other authentication methods.
Description of authentication methods
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5 Advanced Configuration
5.1 Configuring Swipe Card Readers
At the time of this writing, Konica Minolta devices only support the following reader types:
1. RFIDeas pcProx® Plus
Swipe cards contain numbers used to identify users according to the card number
configured in the User Details screen under “Card/Identity” number. Some readers report
information in addition to the number encoded on the card, such as checksums. PaperCut
can treat these cases in three ways:
Card Number Needs No Conversion
A typical case is the checksum being reported after the card number, separated by
an equals sign, such as 5235092385=8. PaperCut can handle this case by default; it
will extract the number before the equal sign as the card number: 5235092385.
Regular Expression Filters
For some cases, a “regular expression” may be required that will filter the card
number from the complete string of characters reported by the card reader.
Documentation on regular expressions can be found on the Internet, e.g. at
www.regular-expressions.info.
oThe regular expression must be fashioned so the card number is returned as
the first match group.
oUsually one regular expression will be used for all the devices managed by
PaperCut. This must be entered in “Config editor (advanced)” which is located
on the “Options” tab under “Actions”. The key is called “ext-device.card-no-
regex”.
oAdditionally, the global setting can be overridden on a per-device basis: The
key “ext-device.card-no-regex” can also be found on the “Advanced Config”
tab in the device details screen. This setting will override the global setting
unless the keyword “GLOBAL” is specified.
oPaperCut developers will gladly assist in producing a regular expression
when supplied with a few sample outputs from your card reader. Please
contact PaperCut support.
oIf you would like to write your own regular expressions, here are some
examples:
Use the first 10 characters (any character): (.{10})
Use the first 19 digits: (\d{19})
Extract the digits from between the two “=” characters in
“123453=292929=1221”: \d*=(\d*)=\d*
Card Number Format Converters
In addition to extracting parts of the card numbers using regular expressions, converting
numbers from one format to another is a common requirement. For example a card reader
may report in hexadecimal format, while the number stored in the source (e.g. Active
Directory) is in a decimal format. PaperCut includes a number of inbuilt converters to assist
Copyright © 2019 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All Rights Reserved 06/2019
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