Konica Minolta bizhub 28e User manual

bizhub 28e
PaperCut Standard
UI Embedded Manual
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Copyright © 2019 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All Rights Reserved 06/2019
PaperCut Konica Minolta Standard
UI Embedded Manual - bh 28e
Contents
1Overview .............................................................................................................. 5
1.1Consistency .................................................................................................... 5
2Installation ............................................................................................................ 6
2.1Konica Minolta Device Compatibility .............................................................. 6
2.2Requirements ................................................................................................. 6
2.3Setup Procedure ............................................................................................ 6
2.3.1Device Settings ........................................................................................ 6
2.3.2PaperCut Settings ................................................................................... 7
2.3.3Verify Device Creation ............................................................................. 8
3Post Installation Testing ....................................................................................... 8
3.1Test Preparation ............................................................................................. 8
3.2Scenario 1: Standard copying ........................................................................ 9
3.3Scenario 2: Copying with account selection ................................................. 11
3.4Scenario 3: Print release .............................................................................. 12
3.5Scenario 4: Scanning and faxing .................................................................. 14
4Configuration ...................................................................................................... 16
4.1Device Function ............................................................................................ 16
4.2List of Functions ........................................................................................... 16
4.3Authentication Methods ................................................................................ 18
5Advanced Configuration ..................................................................................... 19
5.1Configuring Swipe Card Readers ................................................................. 19
5.2Card Self-Association ................................................................................... 21
5.2.1Card Self-Association Workflow ............................................................ 21
5.2.2PIN-Association Workflow ..................................................................... 22
5.3Setting of the auto-logout-time ..................................................................... 22
6Uninstalling ......................................................................................................... 23
7Known Limitations and Security ......................................................................... 23
7.1Funtion limitation with the PaperCut server .................................................. 23
7.1.1PC-FAX transmission is not available with PaperCut. ........................... 23
7.1.2TWAIN scanning is not available with PaperCut. .................................. 23

7.1.3FAX forwarding is not available with PaperCut. .................................... 23
7.1.4Archive function is not available with PaperCut. .................................... 23
7.1.5Security print function is not available. .................................................. 23
7.2Waking up the touch screen ......................................................................... 23
7.3Card reader and USB port ............................................................................ 23
7.4Use of card reader after returning the device from sleep mode ................... 23
7.5Server Restarts ............................................................................................ 24
7.6Charging based on Paper size ..................................................................... 24
7.7Charging based on Color usage ................................................................... 24
7.8Error or Redial during FAX transmission ...................................................... 24
7.9Deleting reserved FAX jobs .......................................................................... 24
7.10Charging of SCAN jobs ............................................................................. 25
7.11Languages displayed on the MFP panel ................................................... 25
7.12If the MFP loses power during a job ......................................................... 25
8FAQ & Troubleshooting ...................................................................................... 25
8.1The Devices tab is not present ..................................................................... 25
8.2 My MFD device is not logging any copy/fax/scan jobs? What’s wrong? . .....26
8.3What is the IP address of my PaperCut Server? .......................................... 26
8.4The embedded application shows “check server connection.”? ................... 26
8.5Why would a card reader not work? ............................................................. 27
8.6I have thousands of accounts representing my clients. Will the system
handle this? ............................................................................................................ 27
8.7Copier functions are enabled when the user is out of credit. ....................... 27
8.8Red LED on MFP panel ............................................................................... 27
8.9 I see an error on the Konica Minolta LCD screen? ...................................... 27
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Copyright © 2019 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All Rights Reserved 06/2019
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This manual covers the Konica Minolta embedded setup. For general
PaperCut MF documentation, please see the PaperCut MF manual.
Copyright © 2019 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All Rights Reserved 06/2019
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1 Overview
This manual provides an overview of the installation, configuration and operation
of PaperCut Konica Minolta Standard UI embedded solutions.
Secure access to device functions
End user authentication including integration with single sign-on environments
Monitoring and control of photocopying and USB printing
Monitoring and control of scanning and faxing
Allocation of copying, scanning and faxing to accounts/departments/cost-
centers/projects
Ability to locate shared accounts via select-from-list, keyword search or manual
code/pin entry
Release jobs from a hold/release queue (Secure & Find Me Printing)
Group based access control: Limit access to copying, the device as a whole, or to
selected user groups
Self-associate swipe cards with domain user accounts directly at the device
Streamlined interface throughout
1.1 Consistency
The embedded solutions are developed in-house by Konica Minolta based on support
from the PaperCut Software development team.
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2 Installation
This section covers the installation of the PaperCut Konica Minolta Standard UI
embedded application for compatible Konica Minolta MFDs. The embedded
application will enable MFD access control, secure printing and “Find-Me” printing,
and allow logging and control copying , scanning and faxing.(for information on just
tracking network printing see the PaperCut user manual).
2.1 Konica Minolta Device Compatibility
The PaperCut Konica Minolta Standard UI embedded application for Konica
Minolta supports the following models:
Konica Minolta bizhub 28e
2.2 Requirements
Ensure that basic monitoring of network printing has been setup up and tested for this
device. The device would show up in the printer list in the PaperCut web interface and have
a few print jobs in its print history.
After that, ensure that the following points are checked off before getting started:
PaperCut is installed and running on your network. Please see the ‘Introduction ->
Quick Start Guide’ section of the PaperCut user manual for assistance.
Ensure that your Konica Minolta device is supported. Ensure that the Konica Minolta
device is connected to the network.
Have available the network name or IP address of the Konica Minolta device.It is mandatory
that the device is configured with a static IP address.
Initial settings on Konica Minolta device must be configured to enable PaperCut connectivity
(see section 3.3.1.).
NOTE: These settings can only be changed by a Konica Minolta Technician or a Konica Minolta
Authorized Dealer Technician first.
Verify that firewalls or other network restrictions do not prevent the device’s access to
the PaperCut server on ports 9191 for HTTP and 9192 for HTTPS.
2.3 Setup Procedure
2.3.1 Device Settings
Register PaperCut Konica Minolta Standard UI Embedded Application to the MFP
Enable the Setting of PaperCut
NOTE: This setting can only be changed by an Authorized Konica Minolta Technician.
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After the registration has been performed by the technician, this setting will be
displayed on Administrator’s setting menu under Setting>Management>PaperCut
Recommendation: Setting the password is recommended. Users can change the
configuration in the Management setting menu so that the password isn’t set in the
default setting. It can be set under Setting>Management>
Register the IP address of PaperCut server
Enable the IC Card Connection when the authentication by IC Card is needed.
Register the Device Name if needed.
To finish the setting press the “Close” button. After pressing the button, the MFP will reboot
automatically.
Requirement: The following configurations on the MFP must not be changed.
Single Sign-On in the Authentication Method ： OFF
Guest Account Setting in the Account Setting： ON
These settings are under Machine Mgmt. Settings>Secure Settings>Machine Policy Settings
on the Web screen of the MFP. It is necessary to login by an administrator.
Useful Setting:
Automatic Log Out : Konica Minolta MFPs have a Auto Reset function. Default
time is 3 minutes.
It is possible to change the Log Out time in the PaperCut administration interface.
See section 5.3.
2.3.2 PaperCut Settings
1. Log in to the PaperCut administration interface using a web browser (e.g.
http://papercut-server:9191/admin ).
2. Navigate to “Options -> Advanced” and ensure the option “Enable external hardware
integration” is enabled.
3. Press “Apply”.
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2.3.3 Verify Device Creation
1. Select Konica Minolta Device from the list
3 Post Installation Testing
After completing installation and basic configuration, we recommend testing some of the
common usage scenarios. This is important for two reasons:
1. To ensure that the embedded application is working as expected.
2. To familiarize yourself with the features and functionality of PaperCut and the
embedded application.
This section outlines four test scenarios that are applicable for most organizations. Please
complete all the test scenarios relevant for your site.
3.1 Test Preparation
To complete these tests it is recommended you use two test users so that each can be
configured differently. These users are:
‘testusersimple’ – used to perform basic copier monitoring and control and to perform
print release tests.
‘testuseradvanced’ – used to perform copier monitoring and control with account
selection enabled (i.e. to charge copying to accounts/departments/cost-centers/etc).
To setup these users in PaperCut:
1. Create the ‘testusersimple’ and ‘testuseradvanced’ users in your Active Directory or
LDAP directory.
2. Login to the PaperCut’s admin web interface
3. Go to the “Options->User/Group sync” page and press “Synchronize Now”.
4. Once the sync is complete, the users will be added to PaperCut.
The next step is to configure the users. To configure ‘testusersimple’:
In PaperCut, select the “Users” tab
Select the ‘testusersimple’ user.
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Set the user’s balance to $5.00 and verify the account is set to “Restricted”.
Verify that this user is set to “Automatically charge to personal account” in the
“Account selection” options.
Press the “OK” button to save.
To configure ‘testuseradvanced’:
1. In PaperCut, select the “Users” tab
2. Select the ‘testuseradvanced’ user.
3. Change the “Account Selection” option to “Standard account selection popup” and
enable all the account selection options.
4. Press the “OK” button to save.
3.2 Scenario 1: Standard copying
Standard copying involves monitoring and charging printing to a user’s personal account.
This is most commonly used for student printing or basic staff monitoring. Users can also be
configured for unrestricted printing, which is commonly used for staff/employee use.
At the photocopier:
1. The photocopier should be showing the “Authentication” screen as shown below.
Copyright © 2019 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All Rights Reserved 06/2019