Konica Minolta BIZHUB C300 Installation and maintenance instructions

C300/C352
Network fax operations

Network Fax Contents-1
Table of contents
1Introduction
Acknowledgement ......................................................................... 1-3
Copyright ....................................................................................... 1-3
1.1 Special notice to user....................................................................... 1-4
For Canada .................................................................................... 1-4
For U.S.A........................................................................................ 1-4
For New Zealand............................................................................ 1-6
For Europe ..................................................................................... 1-7
1.2 Features of the fax............................................................................ 1-8
TX Stamp ....................................................................................... 1-8
Frame erasure mode...................................................................... 1-9
Send a fax in original size select mode........................................ 1-10
Setting and sending document pages of mixed sizes
in a single operation..................................................................... 1-11
Send Z folded original.................................................................. 1-11
Sending long originals.................................................................. 1-12
Specify the binding style of a two-sided document .................... 1-12
To be sent with the density in the background color adjusted.... 1-13
To be sent with the edge of the character made clear. ............... 1-13
Send it in color ............................................................................. 1-14
Memory RX user box ................................................................... 1-14
1.3 Explanation of manual conventions.............................................. 1-15
Safety advices.............................................................................. 1-15
Sequence of action ...................................................................... 1-15
Tips .............................................................................................. 1-16
Special text markings................................................................... 1-16
1.4 Descriptions and symbols for documents and paper ................. 1-17
“Width” and “Length”................................................................... 1-17
Paper orientation.......................................................................... 1-17
1.5 User manuals .................................................................................. 1-18
User manual [Copy operations] ................................................... 1-18
User manual [Network Scanner Operations]................................ 1-18
User manual [Box Operations] ..................................................... 1-18
User manual [Enlarge Display Operations] .................................. 1-18
User manual [FK-502 Facsimile Operations] ............................... 1-18
User manual [Network Fax Operations] (this manual).................. 1-18
User manual [Print Operations] .................................................... 1-19

Contents-2 Network Fax
2 Before use
2.1 Operating environment (Internet fax) .............................................. 2-3
2.2 Transmission and reception of e-mail............................................. 2-4
2.3 Operating environment (IP address fax).......................................... 2-5
2.4 Features and system configuration of Internet fax ........................ 2-6
2.5 Features and system configuration of IP address fax ................... 2-7
2.6 Control panel ..................................................................................... 2-8
2.7 Fax screen........................................................................................ 2-11
2.8 First-use settings............................................................................. 2-13
Must-set items (Internet fax) ......................................................... 2-13
Must-set items (IP address fax) .................................................... 2-14
2.9 User authentication and account track......................................... 2-15
When the user authentication has been set ................................. 2-15
When the account track has been set .......................................... 2-15
3 Transmission
3.1 Simple fax transmission (Internet fax)............................................. 3-3
3.2 Simple fax transmission (IP address fax) ........................................ 3-8
3.3 Placing the original on the machine .............................................. 3-12
Using the ADF............................................................................... 3-12
Placing originals on the platen glass ............................................ 3-13
Sending multiple originals from the platen glass.......................... 3-14
Transmitting originals by using both the ADF
and the platen glass...................................................................... 3-15
3.4 Set the transmission mode (IP address fax) ................................. 3-17
3.5 Setting transmission conditions .................................................... 3-19
Original image type ....................................................................... 3-21
Density .......................................................................................... 3-22
Simplex/Duplex............................................................................. 3-23
Resolution ..................................................................................... 3-24
Confirming settings and communication results .......................... 3-25
Registering the address book from the mode dheck screen ....... 3-28
3.6 Method for specifying addresses .................................................. 3-31
Specifying only one mail address (Internet fax) ............................ 3-31
Direct input ................................................................................... 3-31
Program ........................................................................................ 3-33
Address book................................................................................ 3-34
Specifying only destination (IP address fax)................................. 3-37
Program ........................................................................................ 3-37

Network Fax Contents-3
Address book............................................................................... 3-38
Direct input................................................................................... 3-40
Selecting multiple destinations .................................................... 3-42
Selecting multiple destination...................................................... 3-43
To confirm/delete a destination ................................................... 3-44
3.7 Scanning.......................................................................................... 3-46
When original size cannot be detected........................................ 3-46
When memory capacity is exceeded........................................... 3-46
Automatic rotation of original document ..................................... 3-46
3.8 When unable to send (IP address fax) .......................................... 3-47
Redialing ...................................................................................... 3-47
Auto redial function...................................................................... 3-47
Redial check screen..................................................................... 3-48
Manual redial function.................................................................. 3-48
3.9 Canceling transmission ................................................................. 3-49
Canceling communication in progress ........................................ 3-49
3.10 Confirm the job list ......................................................................... 3-50
Confirming reserved documents.................................................. 3-50
3.11 Confirming communication results .............................................. 3-51
3.12 Sender information......................................................................... 3-54
Set to inside body text ................................................................. 3-54
Set to outside body text............................................................... 3-54
Set to OFF.................................................................................... 3-55
4 Reception
4.1 Reception (Internet fax).................................................................... 4-3
Receiving documents via Internet fax............................................ 4-3
Automatic reception....................................................................... 4-4
Manual reception ........................................................................... 4-4
4.2 Reception (IP address fax)............................................................... 4-5
4.3 Unable to receive.............................................................................. 4-6
4.4 Memory substitute reception .......................................................... 4-7
4.5 Reception recording......................................................................... 4-8
Recording after reducing at the minimum reduction rate .............. 4-9
Recording after reducing to fit in paper ....................................... 4-10
Recording at full scale.................................................................. 4-17
Recording method at the reception ............................................. 4-18

Contents-4 Network Fax
4.6 Reception information .................................................................... 4-20
Set to inside body text.................................................................. 4-20
Set to outside body text ............................................................... 4-20
Set to OFF..................................................................................... 4-20
5 Troubleshooting
5.1 Cannot send messages (Internet fax).............................................. 5-3
5.2 Cannot send messages (IP address fax)......................................... 5-4
5.3 Cannot receive messages ................................................................ 5-5
5.4 Error message displayed .................................................................. 5-6
Error code of the transmission system ........................................... 5-6
Error code of the reception system ................................................ 5-7
5.5 Call for service................................................................................... 5-8
6 Specifications
6.1 Specifications (Internet fax).............................................................. 6-3
6.2 Specifications (IP address fax)......................................................... 6-5
7 Transmission applications
7.1 Opening the scan setting screen ..................................................... 7-3
7.2 Application functions overview ........................................................ 7-5
7.3 Comm. setting screen....................................................................... 7-8
7.4 Mixed original .................................................................................... 7-9
7.5 Z-folded original .............................................................................. 7-12
7.6 Long original .................................................................................... 7-15
7.7 Bind position .................................................................................... 7-18
7.8 Frame erase transmission .............................................................. 7-21
7.9 Background adjustment ................................................................. 7-24
7.10 Sharpness ........................................................................................ 7-27
7.11 TX stamp .......................................................................................... 7-30
7.12 Scan size .......................................................................................... 7-33
7.13 Header setting ................................................................................. 7-36
7.14 Sending after the check of destination ......................................... 7-39

Network Fax Contents-5
8 Useful functions for reception
8.1 Memory reception ............................................................................ 8-3
Printing a document held in memory ............................................. 8-3
Deleting a document held in memory ............................................ 8-5
8.2 Reception information...................................................................... 8-6
When [Duplex Print (RX)] is set to [ON] .......................................... 8-6
9 Registering/Settings
9.1 Displaying the fax registration screen............................................ 9-3
Displaying the fax registration screen............................................ 9-3
9.2 Registering the address book ......................................................... 9-5
Registering the e-mail address for the address book (Internet fax) 9-6
Registering the IP address for the address book (IP address fax) 9-9
9.3 Registering the group .................................................................... 9-12
Registering the group (Internet fax).............................................. 9-13
Registering the group (IP address fax)......................................... 9-15
9.4 Registering the program................................................................ 9-17
Registering the program .............................................................. 9-17
9.5 Registering the subject and text of the e-mail ............................ 9-20
Registering the subject of the e-mail ........................................... 9-20
Changing the subject of the e-mail.............................................. 9-23
Setting the default of the subject of the e-mail............................ 9-25
Registering the text of the e-mail................................................. 9-27
Changing the text of the e-mail.................................................... 9-29
Setting the default of the text of the e-mail ................................. 9-31
9.6 Setting the memory RX user box .................................................. 9-33
10 Utility mode
10.1 Utility mode screen......................................................................... 10-3
Entering user setting .................................................................... 10-3
Exiting from user setting .............................................................. 10-3
Entering administrator setting...................................................... 10-4
Exiting from administrator setting................................................ 10-5
10.2 Fax utility mode list......................................................................... 10-6
Fax Basic Screen Default Setting ................................................ 10-6
Fax Active Screen ........................................................................ 10-6
Initial Setting ................................................................................ 10-7
Entering Power Save Mode (Fax)................................................. 10-7
Restrict Fax Broadcasting............................................................ 10-7
Administrator Registration ........................................................... 10-8

Contents-6 Network Fax
Input Machine Address................................................................. 10-8
TCP/IP Setting .............................................................................. 10-8
E-Mail TX (SMTP).......................................................................... 10-9
E-Mail RX (POP).......................................................................... 10-10
Network Fax Setting ................................................................... 10-11
Header Information ..................................................................... 10-11
Header/Footer Position............................................................... 10-12
Telephone Line Settings ............................................................. 10-12
TX/RX Setting.............................................................................. 10-13
Function Setting.......................................................................... 10-14
Report Settings ........................................................................... 10-15
Job Settings List ......................................................................... 10-16
Network Fax Setting ................................................................... 10-16
Restrict Fax TX............................................................................ 10-17
10.3 Fax basic screen default setting .................................................. 10-18
Fax basic screen default setting ................................................. 10-19
10.4 Fax active screen........................................................................... 10-21
Fax active screen........................................................................ 10-21
10.5 Initial setting................................................................................... 10-24
10.6 Entering power save mode (Fax) ................................................. 10-26
10.7 Restrict fax broadcasting ............................................................. 10-29
Print/Fax output settings ............................................................ 10-29
10.8 Administrator registration ............................................................ 10-32
10.9 Input machine address ................................................................. 10-34
10.10 TCP/IP setting................................................................................ 10-36
10.11 E-mail TX (SMTP)........................................................................... 10-39
10.12 E-mail RX (POP)............................................................................. 10-42
10.13 Network fax function settings ...................................................... 10-45
10.14 SMTP TX/RX setting...................................................................... 10-48
10.15 Header information ....................................................................... 10-51
10.16 Header/Footer position................................................................. 10-54
10.17 Telephone line settings................................................................. 10-57
10.18 TX/RX setting................................................................................. 10-60
10.19 Function setting............................................................................. 10-63
Function ON/OFF setting............................................................ 10-63
Turning ON/OFF transmission/reception functions .................... 10-63
Memory RX ................................................................................. 10-66
Setting up memory RX................................................................ 10-67

Network Fax Contents-7
10.20 Report settings ............................................................................. 10-69
10.21 Network fax setting ...................................................................... 10-73
10.22 Restrict fax TX .............................................................................. 10-76
Setting up restrict fax TX ........................................................... 10-76
11 Explanation of reports and lists
11.1 Types of reports and lists .............................................................. 11-3
Reports......................................................................................... 11-3
Lists.............................................................................................. 11-4
11.2 Activity report.................................................................................. 11-5
Automatic printout ....................................................................... 11-5
Manual printout ............................................................................ 11-5
11.3 TX report........................................................................................ 11-10
Manual printout .......................................................................... 11-10
Automatic printout ..................................................................... 11-10
11.4 Broadcast report........................................................................... 11-12
11.5 Network fax RX error report........................................................ 11-14
11.6 MDN message............................................................................... 11-15
11.7 DSN message................................................................................ 11-16
11.8 Receipt mail text........................................................................... 11-17
11.9 Address book list.......................................................................... 11-18
How to see the address book list .............................................. 11-20
11.10 Group address list ........................................................................ 11-21
How to see the group address list ............................................. 11-23
11.11 Program list................................................................................... 11-24
How to see the program list....................................................... 11-26
11.12 E-mail subject/text list ................................................................. 11-27
How to see the subject/text list ................................................. 11-29
11.13 Fax setting list............................................................................... 11-30
How to see the fax setting list.................................................... 11-32

Contents-8 Network Fax
12 PageScope Web Connection
12.1 Items that can be specified using PageScope
Web Connection .............................................................................. 12-3
Operating environment ................................................................. 12-3
Accessing PageScope Web Connection...................................... 12-4
Page structure .............................................................................. 12-4
Web browser cache...................................................................... 12-6
For Internet Explorer ..................................................................... 12-6
For Netscape Navigator................................................................ 12-6
12.2 Logging on and logging off............................................................. 12-7
To log off....................................................................................... 12-7
Logging on to user mode (public user) ......................................... 12-9
Logging on to user mode (registered user/box administrator) ... 12-11
Logging on to administrator mode ............................................. 12-13
12.3 E-mail RX (POP)............................................................................. 12-15
12.4 E-mail TX (SMTP)........................................................................... 12-17
12.5 I-Fax advanced setting ................................................................. 12-19
12.6 SMTP TX setting ............................................................................ 12-21
12.7 SMTP RX setting............................................................................ 12-22
12.8 Address book................................................................................. 12-23
To register new destinations (Internet fax).................................. 12-23
To register new destinations (IP address fax)............................. 12-25
12.9 Group .............................................................................................. 12-27
To register group (Internet fax) ................................................... 12-27
To register group (IP address fax)............................................... 12-29
12.10 Program registration..................................................................... 12-32
To register program (Internet fax) ............................................... 12-32
To register program (IP address fax) .......................................... 12-36
12.11 Memory RX user box..................................................................... 12-40
To open memory RX user box .................................................... 12-40