Konica Minolta bizhub 20 User manual

1
Start Here
Quick Guide
A32R-9200-00
Before you can use the machine, read this Quick Guide for the correct setup and installation.
1
Unpack the machine and check the components
WARNING
Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, please keep
these bags away from babies and children.
IMPORTANT
DO NOT connect the interface cable yet.
AC Power Cord Safety Information Guide
Telephone Line Cord Quick Guide
Control Panel Drum Unit Assembly
(including Standard Toner Cartridge)
CD/DVD-ROM
(Windows®)
(Macintosh®)
Note
• The components included in the box may differ depending on your country.
• Save all packing materials and the box in case for any reason you must ship your machine.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB, Parallel or Network).
USB cable
• Please make sure you use a USB 2.0 cable (Type A/B) that is no longer than 2 metres.
• DO NOT connect the interface cable at this time. Connecting the interface cable is done during Multi-
Function installation process.
• When you use a USB cable, make sure you connect it to the USB port of your computer and not to a USB
port on a keyboard or non-powered USB hub.
Parallel cable
DO NOT use a parallel interface cable that is longer than 2 metres. Use a shielded interface cable that is IEEE
1284-compliant.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.

2
Symbols used in this guide
CAUTION
CAUTION
When you move the machine, grasp the side handholds that are under the scanner. DO NOT carry the machine
by holding it at the bottom.
WARNINGS tell you what to do to prevent possible personal injury.
CAUTIONS specify procedures you must follow or avoid to prevent possible
minor injuries.
IMPORTANT describe procedures you must follow or avoid to prevent possible
machine problems or machine damage, or damage to other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Note Notes tell you how you should respond to a situation that may arise or give tips
about how the current operation works with other features.
User’s Guide
Software User’s Guide
Network User’s Guide
Indicates reference to the User’s Guide, Software User’s Guide or Network
User’s Guide.
Note
Keep a minimum gap around the machine as shown in the illustration.
WARNING
CAUTION
IMPORTANT
300 mm
500 mm
200 mm
130 mm

3
2
Install the drum unit and
toner cartridge assembly
aRemove the protective tape and film covering
the scanner glass.
bPress the front cover release button and open
the front cover a.
cUnpack the drum unit and toner cartridge
assembly.
dGently shake it from side to side several times
to distribute the toner evenly inside the
assembly.
ePut the drum unit assembly into the machine
until it clicks into place.
fClose the front cover of the machine.
IMPORTANT
DO NOT connect the interface cable yet.
1

4
3
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the blue paper-guide release
lever a, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
cFan the stack of paper well to avoid paper jams
and misfeeds.
dPut paper in the tray, and make sure that the
paper is below the maximum paper mark a.
The side to be printed on must be face down.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
fUnfold the support flap ato prevent paper
from sliding off the face-down output tray.
1
IMPORTANT
Make sure the paper guides touch the sides of
the paper so it will feed correctly.
1
1

5
4
Release the scanner lock
Push the lever ain the direction shown to unlock the
scanner.
(The gray scanner lock lever is located at the back left
side, under the document cover b.)
5
Connect the power cord
and telephone line
aMake sure that the machine power switch is off.
Connect the AC power cord to the machine.
bPlug the AC power cord into an AC outlet. Turn
the power switch on.
cFollow the instructions on the LCD.
dConnect the telephone line cord. Connect one
end of the telephone line cord to the socket on
the machine marked LINE and the other end to
a modular wall socket.
WARNING
The machine must be grounded using an
earthed plug.
Since the machine is grounded through the
power outlet, you can protect yourself from
potentially hazardous electrical conditions on
the telephone network by keeping the power
cord connected to your machine when you
connect it to a telephone line. Similarly, you
can protect yourself when you want to move
your machine by disconnecting the telephone
line first and then the power cord.
IMPORTANT
DO NOT connect the interface cable yet.
2
1
Note
If Scanner Locked appears on the LCD,
immediately release the scanner lock and press
Stop/Exit. (See Release the scanner
lock on page 5.)
IMPORTANT
The telephone line cord MUST be connected
to the socket on the machine marked LINE.

6
6
Choose a Receive Mode
There are four possible receive modes: Fax Only,
Fax/Tel, Manual and External TAD.
aPress Menu.
bPress 0.
cPress 1.
dPress or to choose the receive
mode.
Press OK.
ePress Stop/Exit.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
1Extension telephone
2External telephone
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Set the receive mode to External TAD if
you have an external answering machine.
See Choose a Receive Mode on page 6. For
additional details, see Connecting an
external TAD (telephone answering device)
in Chapter 7 of the User’s Guide.
1
2
For more details, see Receiving a fax in
Chapter 6 of the User’s Guide.
Do you want to use the telephone features of your
machine (if available) or an external telephone or
external telephone answering device connected on the
same line as the machine?
Your machine
automatically answers
every call as a fax.
Your machine controls
the line and
automatically answers
every call. If the call is
not a fax, the phone will
ring for you to pick up
the call.
Your external telephone
answering device (TAD)
automatically answers
every call. Voice
messages are stored
on the external TAD.
Fax messages are
automatically printed.
You control the phone
line and must answer
every call yourself.
Do you want the machine to
answer fax and telephone calls
automatically?
Manual
Fax Only
Fax/Tel
External TAD
No
Yes
Yes
No
No
Yes
Are you using the voice message
function of an external telephone
answering device?

7
7
Set the LCD contrast
(If needed)
If you are having difficulty reading the LCD, try
changing the contrast setting.
aPress Menu.
bPress 1.
cPress 7.
dPress to increase the contrast.
—OR—
Press to decrease the contrast.
Press OK.
ePress Stop/Exit.
8
Set the date and time
The machine displays the time, and if you set up the
station ID the date and time will be added to each fax
you send.
aPress Menu.
bPress 0.
cPress 2.
dEnter the last two digits of the year on the dial
pad, and then press OK.
02.Date&Time
Year:2009
Enter & OK Key
(e.g. Enter 0, 9for 2009.)
eEnter the two digits for the month on the dial
pad, and then press OK.
02.Date&Time
XX/XX/2009
Month:03
Enter & OK Key
(e.g. Enter 0, 3for March.)
fEnter the two digits for the day on the dial pad,
and then press OK.
02.Date&Time
XX/03/2009
Day:25
Enter & OK Key
(e.g. Enter 2, 5.)
gEnter the time in 24-hour format on the dial
pad, and then press OK.
02.Date&Time
25/03/2009
Time:15:25
Enter & OK Key
(e.g. Enter 15, 25for 3:25 P.M.)
hPress Stop/Exit.

8
9
Enter personal
information (station ID)
You should store your name and fax number to be
printed on all fax pages that you send.
aPress Menu.
bPress 0.
cPress 3.
dEnter your fax number (up to 20 digits) on the
dial pad, and then press OK.
03.Station ID
Fax:_
Enter & OK Key
eEnter your telephone number (up to 20 digits)
on the dial pad, and then press OK. If your
telephone number and fax number are the
same, enter the same number again.
03.Station ID
Fax:XXXXXXXXXXX
Tel:_
Enter & OK Key
fUse the dial pad to enter your name (up to 20
characters), and then press OK.
03.Station ID
Fax:XXXXXXXXXXX
Tel:XXXXXXXXXXX
Name:_
Enter & OK Key
gPress Stop/Exit.
Note
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the last character, press to
move the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press or to move the
cursor to the incorrect character, press
Clear/Back.
Press
key
One
time
Two
times
Three
times
Four
times
Five
times
2ABC2A
3DEF3D
4GH I 4G
5JKL5J
6MNO6M
7PQRS7
8TUV8T
9WX Y Z 9
For more details, see Entering Text in the
User’s Guide.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to step a.
(USA only) The Telephone Consumer Protection
Act of 1991 makes it unlawful for any person to
use a computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual. To program this information into
your machine, see Set the date and
time on page 7 and Enter personal information
(station ID) on page 8.

9
10
Fax Transmission Report
Your KONICA MINOLTA machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature see Chapter 11
Printing Reports in the User’s Guide.
11
Set tone or pulse dialling
mode
Your machine comes set for Tone dialling service. If
you have Pulse dialling service (rotary), you need to
change the dialling mode.
aPress Menu.
bPress 0.
cPress 4.
dPress or to choose Pulse (or Tone).
Press OK.
ePress Stop/Exit.
12
Set the telephone line
type
If you are connecting the machine to a line that
features a PABX (PBX) or ISDN to send and receive
faxes, it is also necessary to change the phone line
type accordingly by completing the following steps.
aPress Menu.
bPress 0.
cPress 6.
dPress or to choose PBX, ISDN or
Normal.
Press OK.
Do one of the following:
If you choose ISDN or Normal, go to step h.
If you choose PBX, go to step e.
eDo one of the following:
If you want to change the current prefix
number, press 1and go to step f.
If you do not want to change the current
prefix number, press 2and go to step h.
fEnter the Prefix number (up to 5 digits) on the
dial pad, and then press OK.
gPress or to choose On or Always
and press OK.
hPress Stop/Exit.
Note
The default setting is “!”. When you press Tel/R,
“!” will be displayed on the LCD.
Note
You can use the number 0 to 9, #, l and !. (Press
Tel/R to display “!”.)
You cannot use ! with any other numbers or
characters.
If your telephone system requires a timed break
recall, press Tel/R to enter the break.
Note
• If you choose On, pressing Tel/R (the screen
displays “!”) will let you access an outside line.
• If you choose Always, you can access an
outside line without pressing Tel/R.
Note
PBX and TRANSFER
The machine is initially set to Normal, which lets
the machine connect to a standard PSTN (Public
Switched Telephone Network) line. However,
many offices use a central telephone system or
Private Automatic Branch Exchange (PABX).
Your machine can be connected to most types of
PABX (PBX). The machine’s recall feature
supports timed break recall only (TBR). TBR will
work with most PABX (PBX) systems allowing
you to gain access to an outside line, or transfer
calls to another extension. The feature works
when Tel/R is pressed.

10
13
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the Spring and backward one hour in the
Autumn.
aPress Menu.
bPress 1.
cPress 4.
dPress or to choose On (or Off).
Press OK.
ePress Stop/Exit.

11
Windows®
USB
Macintosh®Windows®
Parallel
Windows®Macintosh®
Wired Network
14
Choose your connection type
For USB Interface Users
Windows
®
, go to page 12
Macintosh
®
, go to page 15
For Parallel interface cable
Windows
®
, go to page 17
For Wired Network
Windows
®
, go to page 20
Macintosh
®
, go to page 24
For Windows Server®2003/ 2008, see the Network User’s Guide on the CD/DVD-ROM.

12
Windows®
USB
For USB Interface Users
(Windows
®
2000 Professional/XP/XP Professional x64 Edition/
Windows Vista
®
/Windows
®
7)
15
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bTurn off and unplug the machine from the AC
outlet and disconnect it from your computer, if
you already connected an interface cable.
16
Install Multi-Function
Suite
aPut the supplied CD/DVD-ROM into your
CD/DVD-ROM drive. The opening screen will
appear automatically. Choose your language.
bThe CD/DVD-ROM main menu will appear.
Click Initial Installation.
cClick Install Multi-Function Suite.
IMPORTANT
• DO NOT connect the USB cable yet.
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screen may differ depending on the
operating system.
• The supplied CD/DVD-ROM includes
ScanSoft™ PaperPort™ 11SE. This software
supports Windows®2000 (SP4 or greater),
XP (SP2 or greater), XP Professional x64
Edition, Windows Vista®and Windows®7.
Update to the latest Windows®Service Pack
before installing Multi-Function Suite.
Note
If the KONICA MINOLTA screen does not appear
automatically, go to My Computer (Computer),
double-click the CD/DVD-ROM icon, and then
double-click Start.exe.

13
Windows®
USB
Windows®
USB
Macintosh®
dWhen the ScanSoft™ PaperPort™ 11SE
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
eThe installation of ScanSoft™ PaperPort™
11SE will automatically start and is followed by
the installation of Multi-Function Suite.
fWhen the Multi-Function Suite Software
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
gChoose Local Connection, and then click
Next. The installation continues.
hIf you do not want to monitor the machine
status and error notifications from your
computer, uncheck Enable Status Monitor
and then click Next.
iWhen this screen appears, go to the next step.
Note
• If the installation does not continue
automatically, open the main menu again by
ejecting and then reinserting the CD/DVD-
ROM or double-click the Start.exe program
from the root folder, and continue from step c
to install Multi-Function Suite.
• For Windows Vista®/Windows®7, when the
User Account Control screen appears, click
Allow (Yes).
Note
If you want to install the PS driver (BR-Script
Driver), choose Custom Install and then follow
the on-screen instructions. When the
Select Features screen appears, check
PS Printer Driver, and then continue following
the on-screen instructions.
Note
For Windows Vista®/Windows®7, when this
screen appears, click the check box and click
Install to complete the installation correctly.

14
Windows®
USB
17
Connect the USB cable
aRemove the label covering the USB interface
connector.
bConnect the USB cable to the USB connector
on the machine marked with the symbol.
Then connect the cable to your computer.
18
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
The installation will continue automatically.
The installation screens appear one after
another.
19
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
computer.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
If an error message appears during the software
installation, run the Installation Diagnostics
located in Start/All Programs/KONICA
MINOLTA/bizhub 20.
Finish The installation is now
complete.

15
Macintosh®
USB
Windows®
USB
Macintosh®
For USB Interface Users
(Mac OS
®
X 10.3.9 or greater)
15
Before you install
aMake sure your machine is connected to the
power and your Macintosh®is ON. You must
be logged on with Administrator rights.
16
Connect the USB cable
aRemove the label covering the USB interface
connector.
bConnect the USB cable to the USB connector
on the machine marked with the symbol.
Then connect the cable to your computer.
17
Install Multi-Function
Suite
aPut the supplied CD/DVD-ROM into your
CD/DVD-ROM drive.
bDouble-click Start Here OSX to install.
Please wait, it will take a few seconds for the
software to install. After the installation, click
Restart to finish installing the software.
IMPORTANT
Make sure a USB Flash memory device is not
inserted into the machine.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh®.
Note
Please see the Software User’s Guide on the
CD/DVD-ROM if you want to install the PS driver.
(BR-Script Driver)

16
Macintosh®
USB
cThe KONICA MINOLTA software will search
for the KONICA MINOLTA device. During this
time the following screen will appear.
dChoose the machine from the list, and then
click OK.
eWhen this screen appears, click OK.
18
Install
Presto! PageManager
When Presto! PageManager is installed OCR
capability is added to ControlCenter2. You can easily
scan, share and organize photos and documents
using Presto! PageManager.
aDouble-click Presto! PageManager and follow
the on-screen instructions.
The installation of Multi-Function Suite is
now complete.
Go to step 18 on page 16.
Finish The installation is now
complete.

17
Windows®
Parallel
Windows®
Parallel
For Parallel Interface Users
(Windows
®
2000 Professional/XP/XP Professional x64 Edition)
15
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bTurn off and unplug the machine from the AC
outlet and disconnect it from your computer, if
you already connected an interface cable.
16
Install Muiti-Function
Suite
aPut the supplied CD/DVD-ROM into your
CD/DVD-ROM drive. The opening screen will
appear automatically. Choose your language.
bThe CD/DVD-ROM main menu will appear.
Click Initial Installation.
cClick Install Multi-Function Suite.
IMPORTANT
• DO NOT connect the Parallel cable yet.
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screen may differ depending on the
operating system.
• The supplied CD/DVD-ROM includes
ScanSoft™ PaperPort™ 11SE. This software
supports Windows®2000 (SP4 or greater),
XP (SP2 or greater) and XP Professional x64
Edition. Update to the latest Windows®
Service Pack before installing Multi-
Function Suite.
Note
If the KONICA MINOLTA screen does not appear
automatically, go to My Computer (Computer),
double-click the CD/DVD-ROM icon, and then
double-click Start.exe.
Note
If the installation does not continue automatically,
open the main menu again by ejecting and then
reinserting the CD/DVD-ROM or double-click the
Start.exe program from the root folder, and
continue from cto install Multi-Function Suite.

18
Windows®
Parallel
dWhen the ScanSoft™ PaperPort™ 11SE
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
eThe installation of ScanSoft™ PaperPort™
11SE will automatically start and is followed by
the installation of Multi-Function Suite.
fWhen the Multi-Function Suite Software
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
gChoose Local Connection, and then click
Next. The installation continues.
hIf you do not want to monitor the machine
status and error notifications from your
computer, uncheck Enable Status Monitor
and then click Next.
iWhen this screen appears, go to the next step.
Note
If you want to install the PS driver (BR-Script
Driver), choose Custom Install and then follow
the on-screen instructions. When the
Select Features screen appears, check
PS Printer Driver, and then continue following
the on-screen instructions.

19
Windows®
Parallel
Windows®
Parallel
17
Connect the Parallel
cable
aConnect the Parallel interface cable to your
computer, and then connect it to the machine.
18
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
The installation will continue automatically.
The installation screens appear one after
another.
bDo one of the following:
For Windows®2000 Professional users,
click Next.
For Windows®XP/XP Professional x64
Edition users, wait for a while since the
installation of the KONICA MINOLTA drivers
will automatically start. The screens appear
one after another.
19
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.
IMPORTANT
Connect the machine directly to your
computer.
Note
If this screen appears, click OK.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
If an error message appears during the software
installation, run the Installation Diagnostics
located in Start/All Programs/KONICA
MINOLTA/bizhub 20 LPT.
Finish The installation is now
complete.

20
Windows®
Wired Network
For Wired Network Interface Users
(Windows
®
2000 Professional/XP/XP Professional x64 Edition/
Windows Vista
®
/Windows
®
7)
15
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bUnplug the machine from the AC outlet.
16
Connect the network
cable
aConnect the network interface cable to the LAN
connector marked with a symbol and then
connect it to a free port on your hub.
17
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
IMPORTANT
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screens may differ depending on the
operating system.
• The supplied CD/DVD-ROM includes
ScanSoft™ PaperPort™ 11SE. This software
supports Windows®2000 (SP4 or greater),
XP (SP2 or greater), XP Professional x64
Edition, Windows Vista®and Windows®7.
Update to the latest Windows®Service Pack
before installing Multi-Function Suite.
IMPORTANT
Disable all personal firewall
software (other than Windows®
Firewall), anti-spyware or
antivirus applications for the
duration of the installation.