Konica Minolta bizhub C35 Manual

Version 1.2
Created: 12/13/10
bizhub C35
bizhub vCare/CS Remote Care
HTTP (One-Way) Setup Instructions

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bizhub vCare HTTP Setup Guide
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Purpose: This documentation is for setting up bizhub C35
vCare/CSRC One–way (Simplex) HTTP communication..
Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s
worldwide CS Remote Care System (CSRC).
Overview: The settings entered into the CS Remote Care section of the bizhub are
intended to do the following:
Set the MFP with the current date, time and time zone according to Military Time.
When the MFP communicates with the vCare/CSRC host, the MFP will report the
date and time for its specific location.
Set a unique identification code for communicating to a specific vCare/CSRC host
system.
Set a unique HTTP connection for the MFP, as well as the IP addresses/ Link
information of the WEB/DAV server. All passwords, user names and port settings for
HTTP will be set to allow the MFP to communicate with the WEB/DAV server(s)
supporting vCare/CSRC
Contents
Topic Page
A. Administrative Requirements Prior to MFP HTTP Setup 2
B. MFP Specific Requirements 2
C. Setting MFP Date/Time Settings 2
D. Configuring MFP for One-Way (HTTP) Communication 3
E. Configuring WebDAV Settings 9
F. Initial Connection to vCare Server 12
G. Setting the Notification Schedule 14
H. Configuring Notification Items 17
I. Finalize the vCare Install 21

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A. Administrative Requirements Prior to MFP HTTP Setup
1. The MFP’s HTTP settings and Server addresses MUST be obtained prior to
setting up the MFP for HTTP Communication.
2. Please use your setup credentials provided by your vCare Administrator.
B. MFP Specific Requirements
The technician performing the HTTP setup must have the following information from
the vCare administrator before visiting the customer:
1. Device ID: The Device ID for MFP must match the 13 digit ID configured on
CSRC Server. The Device ID is the serial number for the MFP. This setting is
hard-coded in the bizhub C35 vCare/CSRC settings.
2. Center ID: This ID is used by the vCare/CSRC Communication Server.
3. WEB/DAV Server IP Address: The IP address for the WEB/DAV Server.
4. HTTP Port: Typically 80, unless otherwise indicated.
5. Service Engineer’s ID number: The SE ID is a seven-digit number. It should be
unique to the technician servicing the machine. Enter leading zeros if required;
e.g. 0123456. If no numeric ID assigned, simply use: 1234567.
C. Setting MFP Date/Time Settings
1. Press Utility\Counter button.
2. Press [Down Arrow] and then [Admin Settings] on the touchscreen.
3. Press Password button and then enter Administrator password, as required.
(Default = 12345678).
4. Press OK twice.
5. Press [Machine Settings].
6. Press [Date & Time Settings].
7. Press [Date/ (MM/DD/YY)] and then Press Date button.
8. If date is incorrect, press Delete and then Month, Day and Year from keypad.
9. Press OK twice.
10. Press Time button twice.
11. Press Delete and then enter Hour and Minutes from keypad.
12. Press OK twice
13. Press [Time Zone].

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14. Enter correct time zone by pressing the - or +keys and then press OK to save the
changes. This setting will be required, even with NTP configured on the MFP.
a. Eastern Time Zone: -05:00
b. Central Time Zone: -06:00
c. Mountain Time Zone: -07:00
d. Pacific Time Zone: -08:00
15. Press Close to exit the Time settings.
16. Press [Daylight Savings Time] button -> Enable -> then OK.
17. Press Offset to verify setting is configured for 60 minutes and then press OK.
18. Press Close three times and then Home to exit Administrator mode.
D. Configuring MFP for One-Way (HTTP) Communication
1. Press Utility/Counter -> [Meter Count] -> STOP - > 00 -> STOP -> 01.
2. Press Password -> 92729272 -> OK twice to enter Service Mode.
3. Press [Down Arrow] twice and then [CS Remote Care] button.

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4. Press [Down Arrow] and then select [Ram Clear].
5. Press Yes and then OK.

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6. Press [CSRC Clock] button
7. Press [Date] twice.
8. If date is correct, press Delete and then enter Month, Day and Year from keypad
9. Press OK twice.
10. Press [Time] button twice.
11. Press Delete and then enter Hour and Minutes from keypad.
12. Press OK twice.
13. Press [Time Zone].
14. Enter correct time zone by pressing the - or +keys and then press OK to save the
changes. This setting will be required, even with NTP configured on the MFP.
a. Eastern Time Zone: -05:00
b. Central Time Zone: -06:00
c. Mountain Time Zone: -07:00
d. Pacific Time Zone: -08:00
15. Press Close to exit the Time settings.

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16. Press [Up Arrow]
17.Press the [Basic Settings] button at this time.
18. Press [Center ID] twice. Enter the Center ID provided by your vCare Administrator.
Example: US510
19.Press Delete five times and enter Center ID provided by your vCare
Administrator.
20. Press OK twice

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21. Press [Web Server] button twice. Enter the WebDAV Server IP Address (example
11.11.11.11/USXXX). Press OK twice.
Note: Press [!#?/] button to enter / (forward slash) to access the symbol screen.
.
22. Select Encryption and press No for the Encryption setting.
23. Press OK to exit this screen.

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24. Press [Comm. Method].
25. Press Simplex then OK and then Close.

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bizhub vCare HTTP Setup Guide
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E. Configuring WebDAV Settings
1. Press [WebDAV Settings].
2. Press [Down Arrow] and then [Enable SSL] . Set to NO.

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3. Press OK to save the SSL setting.
4. Press [WebDAV Auth.].
5. Set [WebDAV Auth.] to On and then press OK.

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6. Press WebDAV User Name button twice and enter HTTP WebDAV username
(example: Account Name) then press OK.
WebDav Account name provided by the vCare Administrator.

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7. Select [WebDAV Password] twice and enter WebDAV account Password. Press
OK then Close.
WebDav Password provided by the vCare Administrator.

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Note: WebDav account WebDAV username and password supplied by vCare
Administrator.
F: Initial Connection to vCare Server
1. Press Subscribe button.
2. Press Yes then OK.

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Note: Once “Completed” is displayed proceed to configuring your Reporting
Schedule and Notification Items.
G. Setting the Notification Schedule.
1. Press [Service Engr ID] (ID Code) .
2. Press [Number].

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3. Press Delete button up to seven times and then press OK
4. Select [Maintenance Start.] and press Yes then OK.
5. Press [Down Arrow] and then CSRC Settings.

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6. Press [Heart Beat Settings] and then No to disable Heart Beat. Press OK.
7. Press [Periodic Transmission].

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8. Select [Enable Trans.] then Select Yes and Ok
9. Select Interval.
10. Select Daily and OK.

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H. Configuring Notification Items
1. Select [Switches Settings].
2. Select SC Error [SC] -> Set to On -> Press OK.

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.
3. Repeat step 2 for the following buttons:
Specify Date [A5]
Parts Life [TP]
Warning [TT]
Toner Rep. [TN] /
Waste Full T0] /
Paper Jam Warning /
Jam History.
Note: Press [Down Arrow] after setting Parts Life and Waste Full [TO] in step 3 to
access next setting screen
4. Press Close to exit [Switches Setting] button
5. Select Report Settings.