Kontron RMVS KVM Series User manual

RMVS-KVMS08A
RMVS-KVMS16A
RMVS-1U.XXXB
RMVS-1U.XXXC
6260 Sequence Drive San Diego, CA 92121-4371 800-523-2320 fax [phone] www.kontron.com
November 2003
RMVS KVM Switch
User’s Guide

Customer Service
Mailing Address: Kontron
6260 Sequence Drive
San Diego, CA 92121-4371
Post-Sales
Technical Support: 858-677-0877, option 1
800-480-0044, option 1 (in the U.S. and Canada)
[phone] (UK)
0800-91-29-04 (France)
0800-18-30-095 (Germany)
Visit our site at: Www.kontron.com
Information in this document is subject to change without notice.
© 2003 Kontron, a California Corporation. All rights reserved.
The information in this document is provided for reference only. Kontron does not assume any liability arising out
of the application or use of the information or products described herein. This document may contain or reference
information and products protected by copyrights or patents and does not convey any license under the patent rights
of Kontron, nor the rights of others.
Kontron is a Trademark of Kontron. All trademarks and registered trademarks are the property of their
respective owners. All rights reserved. Printed in the United States of America. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of the publisher.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy, and
if not installed and used in accordance with the instruction manual,
may cause interference to radio communications. However, there
is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment into an outlet on a circuit different from
that which the receiver is connected;
Consult the dealer or an experienced radio/television technician for
help.

RMVS-1U RMVS KVM Switch User’s Guide
Packing List
The complete RMVS-KVMS08A/RMVS-KVMS16A package consists of:
1 KVMS08A or KVMS16A Switch
2 Custom KVM Cable Sets (RMVS-C106)
1 Firmware Upgrade Cable
1 Power Adapter 9V
1 Rack Mounting Kit
1 User Manual on CD ROM
Check to make sure that all the components are present and that nothing
got damaged in shipping. If you encounter a problem, contact your
dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of
the devices connected to it.
The complete RMVS-1U.XXXB/RMVS-1U.XXXC package consists of:
1 RMVS-1U.XXXB or RMVS-1U.XXXC
2 Custom KVM Cable Sets (RMVS-C106)
1 Firmware Upgrade Cable
1 Power Adapter 12V
1 User Manual on CD ROM
1 Rack Mount Install Quick start Guild.
iii

iv RMVS-1U RMVS KVM Switch User’s Guide
Overview ............................... 1-1
Features................................ 1-3
Hardware Requirements ...................... 1-4
Console ............................. 1-4
Computers............................ 1-4
Cables .............................. 1-5
RMVS-1U.XXXB/C and RMVS-KVMS08A Front View .......1-6
RMVS-KMVS16AFrontView.. .................. 1-8
RMVSKVM’sRearView.......................1-10
BeforeyouBegin ........................... 2-1
SingleStageInstallation ...................... 2-1
Daisy Chaining ............................ 2-2
HotPlugging ............................. 2-5
Port ID Numbering . . . . ..................... 2-6
Powering Off and Restarting .................... 2-6
HotkeyPortAccess .........................3-1
InvokingHotkeyMode..................... 3-1
SelectingtheActivePort.................... 3-2
Auto Scanning ......................... 3-3
SkipMode ........................... 3-5
HotkeyBeeperControl ...................... 3-6
HotkeySummaryTable...................... 3-6
Contents
Introduction.........................1-1
Chapter 1
Installation..........................2-1
Chapter 2
HotkeyOperation ......................3-1
Chapter 3

vRMVS-1U RMVS KVM Switch User’s Guide
OSDOperation ............................ 4-1
OSDOverview .......................... 4-1
OSDNavigation...........................4-3
OSD Main Screen Headings ....................4-3
OSDFunctions ...........................4-4
Introduction .............................. 5-1
Purpose...............................5-1
BeforeYouBegin..........................5-2
Performing the Upgrade ........................ 5-3
StartingtheUpgrade ....................... 5-3
Upgrade Succeeded ........................ 5-6
Upgrade Failed ........................... 5-7
Firmware Upgrade Recovery . . ................... 5-8
RMVSKVM’s-ConnectionTables ..................A-1
RMVS8Port........................... A-1
RMVS16Port...........................A-2
OSD Factory Default Settings .....................A-2
Clear Login Information ....................... A-3
Specifications .............................A-4
RackMounting.............................A-5
Troubleshooting............................A-6
Limited Warranty .......................... A-6
OSDOperation ..........................4-1
Chapter 4
The Firmware Upgrade Utility ..................5-1
Chapter 5
Appendix A

vi RMVS-1U RMVS KVM Switch User’s Guide
About This Manual
This User Manual is provided to help you get the most from your
RMVS KVM system. It covers all aspects of installation,
configuration and operation. An overview of the information found in
the manual is provided below. For information on oporation and set up
Overview
Chapter 1, Introduction, introduces you to the RMVS KVM System.
Its purpose, features and benefits are presented, and its front panel
Components are described.
Chapter 2, Installation, explains how to set up your installation — from
a basic single stage hookup to a complete 32 switch daisy chained
operation.
Chapter 3, Hotkey Operation, details all of the concepts and proce-
dures involved in the Hotkey operation of your RMVS KVM Installation.
Chapter 4, OSD Operation, provides a complete description of the
RMVS KVM’s OSD (On Screen Display), and how to work with it.
Chapter 5, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the RMVS KVM’s firmware with the latest available versions.
An Appendix at the end of the manual provides specifications and other
technical information regarding the RMVS KVM.
An Index follows the Appendix for convenient reference to the manual’s
information.
of the console portion of the RMVS-1U.XXXX Integrated console please
see the RMVS-1U manual.

vii RMVS-1U RMVS KVM Switch User’s Guide
Conventions The following typographical conventions are used throughout this manual:
Bullet lists provide information, but not procedural steps.
Numbered lists represent procedures with sequential steps.
An indented typeface like the one below:
Key information in
indicates words and characters you key in. Unless otherwise
mentioned, you can use either upper or lower case.
The names of the keys you should press are placed inside of
square brackets, and appear just as they do on the keyboard (for
example, [Alt], [Enter], [Esc]).
Don’t type the brackets or anything that appears inside of them,
just press the key. For example, if a procedure tells you to type:
Install [Enter]
You should type the word Install, then press the Enter key.
If you need to hold down one key and, while you are holding it
down, press another key, the keys appear in square brackets with a
dash between them. For example, [Ctrl-Alt-Del] means to hold
down the Ctrl and Alt keys and, while they are being held down,
press the Del key and then release all the keys together.
If you are asked toChoose or Select an item listed on a menu,
Click it with the mouse. An alternate shortcut method is to press
the appropriate accelerator key combination indicated on the menu.
Through out the manual we make reference to several KVM units
to help you understand any abriviations please refer to the table
below.
RMVS-1U. XX X X
RMVS-KVMS08A
RMVS-KVMS16A
Base Family of products
Model Number
TFT Monitor Size
Keyboard Configuration
Rear panel type
This is the part number for the 8 port
KVM Stand alone/Cascading unit. It is
sometimes abbreviated in this manual as
KVMS08A
This is the part number for the 16 port
KVM Stand alone/Cascading unit. It is
sometimes abbreviated in this manual as
KVMS16A
This is the part number
for the Integrated Monitor
Keyboard, Mouse, and
KVM Switch in a 1U high
Drawer. The TFT monitor
comes in 3 sizes: 15, 17, or
19”, the keyboard has
several variations: A, B, C..
And the Rear Panel can
be configured several
different ways. The Scope
of this manual focuses on
the 8 Port (B) and 16 Port
(C) portion of this product
Line. You may have any of
the combinations of these
drawers but as long as the
part number ends in B or C
this manual applies to the
KVM portion of your unit.
Sometimes Abbreviated in this manual as:
1U.XXXB/C

Foreword viii
Foreword
This product manual describes how to operate the KVM portion of the
RMVS-1U.XXXX LCD/keyboard Drawers which involves connecting cables,
Powering up procedures setting up the Console and the Cascading KVM System
This product manual is intended as a reference tool for the following products:
RMVS-1U.XXXB
RMVS-1U.XXXC
This manual assumes you have basic computer skills and know how to use the
touch pad, keyboard, choose commands from menus, open and run application
programs, and save files.
Note: Additional technical information is available from the Kontron
Web site, www.Kontron.com.
Customer Comments
If you experience any problems with this manual or just want to provide some
feedback, please send us a message using the online form under “Contact Us”
on our Web site ( www.kontron.com ) under “Technical Support.” Detail any
errors you find. We will correct the errors or problems as soon as possible and
post the revised manual in our online Support Library. Thank you.
Note: You may also use the online form on our Web site to submit comments
or concerns about our products, or request technical support.
RMVS-KVMS08A
RMVS-KVMS16A

Guarantee and Warranty Policy ix
Guarantee and Warranty Policy
Guarantee
A thirty day money-back guarantee is provided on all standard products sold.
Special order products are covered by our Limited Warranty, however they
may not be returned for refund or credit. EPROMs, RAM, Flash EPROMs or
other forms of solid electronic media are not returnable for credit - but for
replacement only. An extended warranty is available. Consult the factory.
Refunds
In order to receive a refund on a product for the purchase price, the product
must not have been damaged by the customer or by the common carrier
chosen by the customer to return the goods and the product must be returned
complete (meaning all manuals, software, cables, etc.) within 30 days of
receipt and in an as-new and resalable condition. The “Return Procedure”
must be followed to assure a prompt refund.
Restocking Charges
Product returned after 30 days, and before 60 days, of the purchase will be
subject to a minimum 20% restocking charge and charges for any damaged or
missing parts. Products not returned within 60 days of purchase, or products
which are not in an as-new and resaleable condition, are not eligible for a
credit return and will be returned to the customer.
Limited Warranty
Effective April 1, 1998, all products carry a 2-year limited warranty. Within
two years of purchase, Kontron will repair or replace, at our option, any
defective product. Kontron will service the warranty for all standard
catalog products for the first two years from the date of shipment.
Please Note: the two year warranty may not apply to special promotion items.
Please consult the factory for warranty verification.
The limited warranty is void if the product has been subjected to alteration,
neglect, misuse, or abuse; if any repairs have been attempted by anyone other
than Kontron or its authorized agent; or if the failure is caused by
accident, acts of God, or other causes beyond the control of Kontron or the
manufacturer. Neglect, misuse, and abuse shall include any installation,
operation, or maintenance of the product other than in accordance with the
user’s manual.

No agent, dealer, distributor, service company, or other party is authorized to
change, modify, or extend the terms of this Limited Warranty in any manner
whatsoever. Kontron reserves the right to make changes or improvements
in any product without incurring any obligation to similarly alter products
previously purchased.
Return Procedure
For any Guarantee or Limited Warranty return, please contact Kontron
Customer Service at 800-480-0044 or 858-677-0877 and obtain a Return
Material Authorization (RMA) Number. All product(s) returned to Kontron
for service or credit must be accompanied by a Return Material Authorization
(RMA) Number. Freight on all returned items must be prepaid by the
customer who is responsible for any loss or damage caused by common carrier
in transit. Returns for Warranty must include a Failure Report for each unit,
by serial number(s), as well as a copy of the original invoice showing the date
of purchase.
To reduce risk of damage, returns of product must be in a Kontron
shipping container. If the original container has been lost or damaged, new
shipping containers may be obtained from Kontron Customer Service at a
nominal cost.
Kontron owns all parts removed from repaired products. Kontron uses
new and reconditioned parts made by various manufacturers in performing
warranty repairs and building replacement products. If Kontron repairs or
replaces a product, its warranty term is not extended.
Kontron will normally return your replacement or repaired items via
Second Day Air. Overnight delivery or delivery via other carriers is available
at an additional charge.
Shipments not in compliance with this Guarantee and Limited Warranty
Return Policy will not be accepted by Kontron.
xRMVS-1U RMVS KVM Switch User’s Guide