KVH Industries TracPhone V3HTS User manual

TracPhone®V3HTS Quick Start Guide
This guide provides basic operation information for the TracPhone V3-HTS. For
complete operation, setup, and diagnostics information, refer to the system’s
comprehensive Help, available on the Support tab of the TracPhone V3-HTS web
interface. If you need any assistance, please contact KVH Technical Support.
Technical Support
North/South America, Australasia:Europe, Middle East, Africa, Asia-Pacific:
Phone: [phone] (U.S. only) Phone: [phone]
Phone: [phone] Email: [email protected]
Email: [email protected]
Press the power button on the ICM then wait 5 minutes
for system startup. When the ICM indicates “Online,”
you can make a voice call or access the Internet using
any device connected to the network.
Turning On the System
The antenna requires a clear view of the sky. Objects such
as bridges and boat masts can block satellite signals.
The antenna transmits radio frequency (RF) energy that
is potentially harmful. Whenever the system is in use,
make sure everyone stays more than 32 feet (10 m)
away from the antenna. No hazard exists directly below
the antenna.
Caution – RF Radiation Hazard
You can program up to two no-transmit zones to prevent
transmissions and protect people in accessible areas
around the antenna. Refer to the Help for details.
Making a Voice Call
TO the Vessel
People on shore call your vessel by dialing your vessel’s
phone number. If they call within the same country
code as the vessel’s phone number, they may avoid
international charges. If they call from within the same
area code, they may avoid long-distance fees.
For a fee, you can choose the country code and area
code of your vessel’s phone number. You can also add
“virtual numbers.” For details, call KVH’s Satellite Airtime
& Product Activation department (see www.kvh.com/
mvbcustomercenter for contact info).
FROM the Vessel
How you dial depends on your Line 1 phone number.
To call outside the country assigned to Line 1:
Dial <Int’l Prefix>+<Country>+<Area>+<Phone No.>
To call within the same country as Line 1:
Dial <Area>+<Phone No.>
To call within the same country & area code as Line 1:
Dial <Phone No.>
Int’l Prefix = International call prefix from Line 1 country
KVH, TracPhone, and CommBox are trademarks of KVH Industries, Inc. mini-VSAT Broadband is a service mark of KVH Industries, Inc. iPhone, iPod touch, and iTunes are registered trademarks of Apple, Inc.
The information in this document is subject to change without notice. No company shall be liable for errors contained herein. ©2014-2019 KVH Industries, Inc., All rights reserved. 54-1269 Rev. B
Power Button
ICM

TracPhone®V3HTS Quick Start Guide
Online Resources
Service Activation Customer Support Coverage Map Data Management
www.kvh.com/mvbservice www.kvh.com/mvbcustomercenter www.kvh.com/minivsatmap www.mykvh.com
Accessing the mini-VSAT Manager at myKVH
Open a web browser on any device connected to the
Internet and enter www.mykvh.com. Then log in with
the password KVH’s Satellite Airtime and Product
Activation Department provided to you.
The mini-VSAT Manager allows you to manage your
vessel’s network connections and usage from anywhere
over the Internet. Specifically, it provides the following
services:
• View vessel connection status, location, and data
usage
• Set up data usage and overage alerts
• Establish daily, weekly, or monthly data allocations
for each user on the vessel
• Change the ICM’s network configuration and Wi-Fi
settings
• View vessel track and speed data
Connect to the vessel’s network (the same network to
which the ICM is connected). Then start your web browser
and enter http://minivsat.kvh. If this doesn’t work, enter
the ICM’s IP address (default is 192.168.5.1). You can
find this address on the LCD: go to Settings > Network
Settings > IP Assignments.
At the web interface, you can check system status, update
software, and configure all aspects of the system.
You can also use the mini-VSAT iPhone®/iPod touch®app
to view system status information and update software.
Download the app for FREE from the Apple iTunes®store.
Accessing the ICM’s Web Interface