Kyocera Mita Ecosys FS-C8008DN Series User manual

FS-C8008N
FS-C8008DN
Color Laser Printer
Quick Reference Guide
Kyocera Mita Corporation
2-28, 1-Chome, Tamatsukuri, Chuo-ku
Osaka 540-8585, Japan
Phone: [phone]
© 2002 by KYOCERA MITA CORPORATION
All rights reserved.
2002.12
2CK80020A
Printed in Japan
FS-C8008N FS-C8008N
FS-C8008N FS-C8008N

Notice
NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY
IMPROPER INSTALLATION OF THE PRODUCT.
SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE
PRINTER’S NATIVE MODE OR ONE OF ITS EMULATION
MODES.
The information in this manual is subject to change without notifi-
cation. Additional pages may be inserted in future editions. The
user is asked to excuse any technical inaccuracies or typographi-
cal errors in the present edition.
No responsibility is assumed if accidents occur while the user is
following the instructions in this manual. No responsibility is
assumed for defects in the printer’s firmware (contents of its read-
only memory).
This manual, any copyrightable subject matter sold or provided
with or in connection with the sale of the page printer, are pro-
tected by copyright. All rights are reserved. Copying or other repro-
duction of all or part of this manual, any copyrightable subject
matter without the prior written consent of Kyocera Mita Corpora-
tion is prohibited. Any copies made of all or part of this manual,
any copyrightable subject must contain the same copyright notice
as the material from which the copying is done.
©2002 KYOCERA MITA CORPORATION. All rights reserved.
The names of actual companies and products mentioned herein
may be the trademarks of their respective owners.
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FS-C8008N
FS-C8008DN
Quick Reference
Guide
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2
Contents
Guide to the information about the printer .................................3
Understanding the Error Messages ...........................................4
Loading Paper .........................................................................14
Clearing Paper Jams ...............................................................18
[Paper Jam — Right Cover #] .....................................19
[Paper Jam — Cassette #] ..........................................19
[Paper Jam — MP Tray] .............................................20
[Paper Jam — Duplexer] .............................................20
[Paper Jam — Paper Transfer Unit] ............................21
[Paper Jam — Left Cover] ..........................................26
[Paper Jam — Option Stacker/Finisher/Sorter] ...........27
Toner Container Replacement ................................................28
Replacing the Toner Container ...................................29
Replacing the Waste Toner Box .................................31
Cleaning the Printer .................................................................33
Cleaning the Paper Transfer Unit ...............................33
Cleaning the Main Charger Unit ..................................35
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3
Guide to the information about the printer
The following documentation and CD-ROM are sup-
plied:
Installation Guide This guide provides information on installing
the printer and other options before starting
to use.
Quick Reference
Guide (This bro-
chure)
This guide provides common information
about the printer such as loading paper,
understanding messages, etc. This guide can
be retained in the plastic pocket at the printer.
Operation Guide This guide is supplied as an online manual
(PDF) in the CD-ROM. This guide fully details
the information on the printer features, hard-
ware, troubleshooting, printer driver handling,
etc.
KX Printer Drivers
Operation Guide
This guide is supplied as an online manual
(PDF) in the CD-ROM. This guide explains
how to install and configure the printer driver.
Software and Docu-
ment CD-ROMs
These CDs include the printer software for
Kyocera Mita printers such as printer drivers,
network printer monitors, and various soft-
ware utilities. Also, these CDs include the
Operation Guides and other documents.
Web site The latest versions of printer drivers and utili-
ties are available for downloading at:
http://www.kyoceramita.com/download/
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4
Understanding the Error Messages
These messages appear on the printer’s message dis-
play when the printer needs the operator’s attention.
For more details, refer to chapter 4 of the Operation
Guide.
Message Corrective Action
Add paper MPTray
The paper has run out in the paper source
displayed. Supply paper according to the
paper source displayed (paper cassettes,
MP tray, or optional paper feeders).
This message is displayed alternately with
messages indicating the printer status,
such as, Ready, Please wait, Pro-
cessing, Waiting, and Form Feed
Time Out. If the number of copies to
print is 2 or more, only the Add paper
message is displayed.
Add staples
Press GO
The optional document finisher has run out
of staples. Replenish staples and press
the GO key.
Call service
####:0123456
#### represents a mechanical error (#=0,
1, 2, ...). Call a service. The printer does
not operate when this message is dis-
played. The total number of pages printed
is also indicated, e.g. 0123456.
Call service
F###:
F### represents a controller error (#=0, 1,
2, ...). Call a service. The printer does not
operate when this message is displayed.
Call service
Person F0
This message means an error in data
communications between the printer con-
troller and the operator panel. Call a ser-
vice.
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5
Cassette #
not loaded
The corresponding paper cassette is not
installed. Install the cassette. The cassette
number can be 1 (topmost) to 6 (bottom);
and for the DN model, 2 to 6.
Check waste
toner box
This message warns following two cases.
Install the new waste toner box.
• The waste toner box is not installed.
• The waste toner box is almost full.
Close
finisher cover
The optional document finisher (DF-31)
cover is open. Close the cover.
Close
front cover
The front cover is open. Close the front
cover.
Close
left cover
The left cover of the printer is open. Close
the printer left cover.
Close
right cover #
The right cover of paper feeder is open.
Close the cover of the paper feeder 1 (top-
most) to 3 (bottom) as displayed in place
of #.
Close
sorter cover
The optional sorter (SO-30) cover is open.
Close the cover.
Close
stacker cover
The optional bulk stacker (ST-30) cover is
open. Close the cover.
Duplex disabled
Press GO
You attempted to print with a paper size
and paper type that cannot be used for
duplex printing. Press the GO key to print
onto one-side of the paper only.
Message Corrective Action
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6
Duplex drawer
not loaded
The duplex drawer is not installed. Install
the duplex drawer. This message is appli-
cable to the DN model.
Face-down tray
paper full
The face-down tray has become full
(approx. 500 pages). You must remove all
printed pages from the face-down tray.
When the printer detects that the face-
down tray is empty again, the printer will
continues printing into the face-down tray.
Face-up tray
path error
The face-up tray is not open although you
have attempted to print in the face-up tray.
Open the face-up tray.
File not found
Press GO
You have attempted to print a job that is
not contained in the specified virtual mail-
box, or the specified virtual mailbox is not
found.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Con-
tinue, refer to chapter 3 of the Operation
Guide.
Finisher tray ##
paper full
The optional document finisher (DF-31)
tray is full. Remove all printed pages from
the tray.
Finisher
path error
The optional document finisher (DF-31) is
not installed properly. Correct the installa-
tion by referring to the instructions sup-
plied with the document finisher.
Format error
Memory Card
The memory card inserted in the printer is
not formatted, and therefore cannot be
read or written. To format a memory card,
follow the procedure in chapter 3 of the
Operation Guide.
Message Corrective Action
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Format error
Hard disk
The hard disk installed in the printer is not
formatted, and therefore cannot be read or
written. To format the hard disk, follow the
procedure in the Installation Guide of the
hard disk.
Hard disk err ##
Press GO
A hard disk error has occurred. Look at the
error code given in place of ## and refer to
chapter 4 of the Operation Guide. To ignore
the hard disk error, press the GO key.
I/F occupied
This message is displayed when you
attempt to use the printer’s operator panel
to change the environmental settings on
the interface from which data are presently
being received.
ID error
The user ID entered for a private job, or a
stored job is not correct. Check the user ID
that you specified on the printer driver.
Incorrect slot
Please reinstall
The optional hard disk is installed in the
network interface card slot (OPT) in the
printer.
The optional network interface card is
installed in the hard disk slot (HDD) in the
printer.
Install it in the appropriate slot.
Insert the same
memory card
You have inserted the wrong memory card
when the Insert again message was
displayed. Remove the wrong memory
card from the printer’s memory card slot
and insert the correct memory card. The
printer again reads it from the beginning of
the data.
Message Corrective Action
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8
Install MK
[A]
†
Replace Maintenance Kit A which is dis-
played on your printer message window.
Replacement of the maintenance kit is
necessary at every 600,000 images of
printing and requires professional servic-
ing. Contact your Kyocera Mita dealer.
Install MK
[B]
†
Replace Maintenance Kit B. Replacement
of the maintenance kit B is necessary at
every 300,000 pages of printing and
requires professional servicing. Contact
your Kyocera Mita dealer.
Install MK
[C]
†
Replace Maintenance Kit C. Replacement
of the maintenance kit C is necessary at
every 300,000 images of printing and
requires professional servicing. Contact
your Kyocera Mita dealer.
KPDL error ##
Press GO
Current print processing cannot continue
because of occurrence of KPDL error
which is categorized by ##. To print out an
error report, display > Print KPDL
err(s) from the menu system, and select
On. Press the GO key to resume printing.
You can abandon printing by the CANCEL
key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time.
Message Corrective Action
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Load Cassette #
( A4 ) / ( PLAIN )
††
The paper cassette matching the paper
size and paper type of the print job is
empty. Load paper into the paper cassette
indicated by #. Press the GO key to
resume printing.
If you want to print from a different paper
source, press the Vor Ukey to display
Use alternative and you can change
the source for paper feeding. After select-
ing a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the Ukey, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts.
If you want to print from a different paper
source, see chapter 3 of the Operation
Guide.
Message Corrective Action
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Load MP Tray
( A4 ) / ( PLAIN )
††
There is no paper cassette installed in the
printer that matches the paper size and
paper type of the print job. Set paper in the
MP tray. Press the GO key to resume
printing. (Note that feeding the paper hav-
ing a paper size which does not match the
current paper size from the MP tray can
cause paper jam.)
Or, if you want to print from a different
paper source, press the Vor Ukey to dis-
play Use alternative and you can
change the source for paper feeding. After
selecting a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the Ukey, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts.
If you want to print from a different paper
source, see chapter 3 of the Operation
Guide.
Memory card err
Insert again
The memory card is accidentally removed
from the printer’s memory card slot during
reading. If you continue reading the mem-
ory card, insert the same memory card
into the slot again. The printer again reads
it from the beginning of the data.
Also see Insert the same memory
card.
Message Corrective Action
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Memory overflow
Press GO
The total amount of data received by the
printer exceeds the printer’s internal mem-
ory. Try adding more memory. Press the
GO key to resume printing. You can aban-
don printing by the CANCEL key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time.
MemoryCard err##
Press GO
A memory card error has occurred. Look
at the error code given in place of ## and
refer to chapter 4 of the Operation Guide.
To ignore the memory card error, press the
GO key.
Missing #
toner container
Install the toner container using a toner kit
for the particular color. The printer does
not operate when this message is dis-
played.
Missing
duplex drawer
The duplex unit is not installed. Install the
duplex unit.
Missing
stapler unit
The stapler unit is not installed in the
optional document finisher. Install the sta-
pler unit in the document finisher.
Paper jam
################
A paper jam has occurred. The location of
the paper jam is indicated in place of the
#’s. For details, see section Clearing
Paper Jams on page 18.
Paper loading
After the paper cassette is closed, paper
loading is in progress in the paper cas-
sette.
Message Corrective Action
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Print overrun
Press GO
†††
The print job transferred to the printer was
too complex to print on a page. Press the
GO key to resume printing. (The page may
break in some pages.).
You can abandon printing by the CANCEL
key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time.
RAM disk error##
Press GO
A RAM disk error has occurred. Look at
the error code given in place of ## and
refer to chapter 4 of the Operation Guide.
To ignore the RAM disk error, press the
GO key.
Remove paper
Finisher tray ##
Paper remains in an option document fin-
isher as displayed in place of ##. Remove
printed pages.
Remove paper
sorter tray ##
Paper remains in an option sorter tray as
displayed in place of ##. Remove printed
pages.
Replace toner
C
,
M
,
Y
,
K
Toner has run out in the toner container(s).
Replace the toner container using a new
toner kit for the particular color. The printer
does not operate when this message is
displayed.
For example, if Replace toner C,K is
displayed, replace the cyan and the black
toner containers.
Set paper
Press GO
The MP tray is out of paper. Load paper
and press the GO key. (Note that feeding
the paper having a paper size which does
not match the current paper size from the
MP tray can cause paper jam.)
Message Corrective Action
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13
Sorter tray ##
paper full
A tray of the optional sorter (SO-30) is full.
Remove paper sheets in the correspond-
ing tray as displayed in place of ##.
Sorter
paper full
The optional sorter (SO-30) tray is full.
Remove printed pages.
Sorter
path error
The optional sorter (SO-30) is not installed
properly. Correct the installation.
Stacker
paper full
The optional bulk stacker (ST-30) tray is
full. Remove printed pages.
Stacker
path error
The optional bulk stacker (ST-30) is not
installed properly. Correct the installation.
Toner low
C
,
M
,
Y
,
K
Replace the toner container using a new toner
kit. Color of the toner container that needs to
be replaced is represented by C(Cyan), M
(Magenta), Y(Yellow), and K(Black).
Unsupported
external device
A device not supported by the printer is
installed. Install an option unit supported
by the printer.
Virtual mail box
full
The storage area in the hard disk for the
virtual mailboxes is full. Print out accumu-
lated jobs in the virtual mailboxes.
Warning
low memory
The printer’s internal memory is running
low due to too many numbers of fonts and
macros downloaded. Try deleting unnec-
essary fonts and macros.
† These messages may be displayed altogether such as Install MK
[A][B][C].
†† Messages separated by ‘( )/( )’ are displayed alternately.
††† After this error has happened, page protect mode will be automatically turned
on. To maintain optimum use of memory during printing, we recommend you
manually turn off page protect mode. See chapter 3 of the Operation Guide.
Message Corrective Action
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14
Loading Paper
Caution
Fan the media (paper/transparencies), then tap it
on a level surface to avoid media jams or skewed
printing.
1Loading paper
into the cassette
Pull out the paper
feed cassette until
it stops. Lift the
paper feed roller
located on the
right side of the
cassette upright.
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15
Align the paper stopper correctly with the markings in
the cassette that match the paper size:
Adj
ust t
h
e pos
i
-
tion of the paper
guides according
to the size of the
paper you will
use. To move the
paper guides,
press the green-
colored knobs.
Paper Stopper
Paper Guide
2
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16
Lower the paper feed roller to its original position. Close
the paper feed cassette.
Paper Size Indicators Position
Paper Guide
Square the edges
of the paper and
insert into the
paper feed cas-
sette. Be sure tha
t
the paper does
not exceed the
paper limit indica
-
tors. The paper
feed cassette can
hold up to about
500 sheets. Print
-
ing is performed
on the underside
of the paper.
3
Paper Limit Indicator
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Adjust the position of the paper guides according to the
size of the paper you will use.
Square the edges of the paper and insert into the MP
tray.
Set the MP tray paper size on the printer’s operator
panel. Refer to chapter 3 of the Operation Guide.
Paper Guide Paper Guide
Loa
di
ng paper
into the MP
(Multi-Purpose)
tray
Open the MP tray
located on the
right side of the
printer.
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18
Clearing Paper Jams
The figure below is a simplified diagram showing the
paper paths in the print system. You can clear paper
jams easily and quickly if you become familiar with the
paper paths and locations of potential jams.
Depending on the indication on the message display,
proceed as follows:
Caution
When removing jammed paper, use extreme
care to leave no paper debris in the printer.
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