Kyocera DuraForce PRO User manual

User Guide

TOC i
Table of Contents
Get Started....................................................................................................................................1
Your Phone at a Glance ........................................................................................................1
Set Up Your Phone................................................................................................................3
Charge the Battery.........................................................................................................3
Your SIM Card................................................................................................................4
Charge the Battery Wirelessly........................................................................................6
Turn Your Phone On and Off.................................................................................................7
Turn Your Screen On and Off ........................................................................................7
Setup Wizard..................................................................................................................8
Set Up Voice Mail...........................................................................................................9
Phone Basics..............................................................................................................................11
Touchscreen Navigation......................................................................................................11
Function Buttons..................................................................................................................13
Your Home Screen..............................................................................................................13
Home Screen Overview ...............................................................................................13
Extended Home Screens .............................................................................................15
Manage the Home Screens..........................................................................................15
Weather........................................................................................................................17
Quick Shortcuts ...................................................................................................................18
Dura Grid.............................................................................................................................18
Launcher Screens................................................................................................................19
Status Bar............................................................................................................................20
Notifications Panel........................................................................................................20
Quick Settings..............................................................................................................21
Enter Text............................................................................................................................22
Touchscreen Keyboards ..............................................................................................22
Google Keyboard .........................................................................................................23
Gesture Typing.............................................................................................................25
Google Voice Typing....................................................................................................26
Copy and Paste Text....................................................................................................26

TOC ii
Phone Calls.................................................................................................................................28
Make Phone Calls................................................................................................................28
Call Using the Phone Dialpad ......................................................................................28
Call from Recents.........................................................................................................29
Call from Contacts........................................................................................................29
Call Using a Speed Dial Number..................................................................................29
Call Emergency Numbers ............................................................................................29
Call Numbers with Pauses...........................................................................................30
Call Using the Plus (+) Code........................................................................................30
Receive Phone Calls ...........................................................................................................31
Voice Mail............................................................................................................................31
Review Voice Mail........................................................................................................32
Compose and Send a Voice Message.........................................................................32
Configure Voice Mail Settings......................................................................................33
Voice Mail (Traditional)........................................................................................................33
Set Up Voice Mail.........................................................................................................33
Voice Mail Notification..................................................................................................34
Retrieve Your Voice Mail Messages ............................................................................34
Phone Call Options..............................................................................................................34
In-call Options ..............................................................................................................34
Caller Name ID.............................................................................................................35
Call Waiting..................................................................................................................35
3-Way Calling...............................................................................................................35
Call Forwarding............................................................................................................36
Set Up Speed Dialing ..........................................................................................................36
Recent Calls ........................................................................................................................37
Call Settings.........................................................................................................................38
Assisted Dialing............................................................................................................38
Call Rejection...............................................................................................................39
Video Calling................................................................................................................40
Phone Ringtone............................................................................................................40
Vibrate When Ringing ..................................................................................................40
Voice Mail.....................................................................................................................40

TOC iii
Dial Pad Touch Tones..................................................................................................40
Quick Responses.........................................................................................................41
TTY Mode.....................................................................................................................41
Power Key Ends Call....................................................................................................42
Voice Privacy................................................................................................................42
DTMF Tones ................................................................................................................42
Additional Settings........................................................................................................42
Hearing Aids.................................................................................................................42
Auto Answer.................................................................................................................42
Call Timer.....................................................................................................................43
Verizon Push To Talk Plus (PTT+)......................................................................................43
Contacts......................................................................................................................................45
Contacts List........................................................................................................................45
Add a Contact......................................................................................................................46
Save a Phone Number ........................................................................................................47
Edit a Contact......................................................................................................................48
Add a Group Contact...........................................................................................................51
Edit a Group Contact...........................................................................................................52
ICE (In Case of Emergency)................................................................................................53
Synchronize Contacts..........................................................................................................53
Share a Contact...................................................................................................................54
Accounts and Messaging............................................................................................................55
Gmail / Google.....................................................................................................................55
Create a Google Account.............................................................................................55
Sign In to Your Google Account...................................................................................56
Access Gmail ...............................................................................................................56
Send a Gmail Message................................................................................................56
Read and Reply to Gmail Messages............................................................................57
Gmail Account Settings................................................................................................57
Delete a Gmail Account................................................................................................58
Email....................................................................................................................................58
Add an Email Account..................................................................................................58
Add a Corporate Account.............................................................................................59

TOC iv
Compose and Send Email............................................................................................59
View and Reply to Email ..............................................................................................60
Manage Your Email Inbox............................................................................................60
General Email Settings.................................................................................................60
Email Account Settings ................................................................................................61
Delete Email Accounts.................................................................................................61
Message+............................................................................................................................61
Save and Resume a Draft Message ............................................................................62
Social Networking Accounts................................................................................................62
YouTube.......................................................................................................................62
Apps and Entertainment .............................................................................................................64
Google Play Store App........................................................................................................64
Find and Install an App.................................................................................................64
Google Play Store Options...........................................................................................65
Request a Refund for a Paid App.................................................................................65
Open an Installed App..................................................................................................66
Uninstall an App...........................................................................................................66
Google Maps .......................................................................................................................67
Music ...................................................................................................................................69
Play Music....................................................................................................................69
Back Up Your Downloaded Music Files.......................................................................70
Web and Data.............................................................................................................................71
Wi-Fi ....................................................................................................................................71
Turn Wi-Fi On and Connect to a Wireless Network ......................................................71
Check the Wireless Network Status.............................................................................72
Connect to a Different Wi-Fi Network...........................................................................72
The Wi-Fi Settings Menu..............................................................................................72
Data Services ......................................................................................................................73
Launch a Web Connection...........................................................................................73
Data Connection Status and Indicators........................................................................74
Virtual Private Networks (VPN)............................................................................................74
Prepare Your Phone for VPN Connection....................................................................74
Install Security Certificates...........................................................................................75

TOC v
Add a VPN Connection ................................................................................................75
Connect to or Disconnect from a VPN .........................................................................75
Browser................................................................................................................................76
Launch Chrome............................................................................................................76
Learn to Navigate Chrome...........................................................................................76
Chrome Menu...............................................................................................................77
Select Text on a Web Page..........................................................................................78
Manage Bookmarks .....................................................................................................79
Mobile Hotspot.....................................................................................................................79
Tethering..............................................................................................................................81
Camera and Camcorder .............................................................................................................83
Use the Camera App...........................................................................................................83
Open or Close the Camera App...................................................................................83
Viewfinder Screen........................................................................................................83
Take a Picture or Record a Video................................................................................84
Review Screen.............................................................................................................85
Underwater Mode.........................................................................................................86
Camera and Camcorder Settings........................................................................................87
View Pictures and Videos Using Photos..............................................................................88
Open or Close Photos..................................................................................................88
View Pictures and Videos.............................................................................................89
Zoom In or Out on a Picture.........................................................................................89
Work with Pictures...............................................................................................................89
Picture Options Menu...................................................................................................89
Edit a Picture................................................................................................................89
Share Pictures and Videos..................................................................................................91
Send Pictures or Videos by Email/Gmail......................................................................91
Send Pictures or Videos by Message+ ........................................................................91
Send Pictures or Videos Using Bluetooth ....................................................................92
Share Videos on YouTube...........................................................................................92
Tools and Calendar.....................................................................................................................93
Calendar..............................................................................................................................93
Add an Event to the Calendar......................................................................................93

TOC vi
Invite Guests to Your Calendar Event..........................................................................94
Calendar Event Alerts ..................................................................................................95
View Calendar Events..................................................................................................96
Edit Calendar Events....................................................................................................97
Erase Calendar Events ................................................................................................97
Show or Hide Calendars ..............................................................................................98
Synchronize Calendars with Your Phone.....................................................................98
Clock....................................................................................................................................98
World Clock..................................................................................................................98
Alarm............................................................................................................................99
Timer..........................................................................................................................100
Stopwatch...................................................................................................................101
Calculator...........................................................................................................................101
Flashlight ...........................................................................................................................102
Sound Recorder.................................................................................................................102
Voice Services...................................................................................................................103
Text-to-Speech...........................................................................................................103
Voice Search..............................................................................................................104
Eco Mode...........................................................................................................................104
Bluetooth ...........................................................................................................................105
Turn Bluetooth On or Off............................................................................................105
The Bluetooth Settings Menu.....................................................................................106
Change the Phone Name...........................................................................................106
Connect a Bluetooth Headset or Car Kit....................................................................106
Reconnect a Headset or Car Kit.................................................................................107
Unpair from a Bluetooth Device .................................................................................108
Send and Receive Information Using Bluetooth.........................................................108
Supported Bluetooth Profiles......................................................................................109
Near Field Communication (NFC) Technology..................................................................110
Turn NFC On or Off....................................................................................................110
Android Beam.............................................................................................................111
microSD Card....................................................................................................................112
Insert or Remove a microSD Card.............................................................................112

TOC vii
View the microSD Card Memory................................................................................113
Format the microSD Card ..........................................................................................114
Unmount the microSD Card.......................................................................................114
Use the Phone’s microSD Card as a Media Device...................................................114
File Commander................................................................................................................114
Supported Formats.....................................................................................................115
Outdoor Report..................................................................................................................116
Update Your Phone...........................................................................................................116
Settings.....................................................................................................................................117
Airplane Mode....................................................................................................................117
Wi-Fi Settings ....................................................................................................................117
Bluetooth Settings..............................................................................................................117
Mobile Hotspot...................................................................................................................118
Data Usage Settings..........................................................................................................118
Advanced Calling Settings.................................................................................................119
More Settings.....................................................................................................................119
NFC Settings..............................................................................................................120
Android Beam.............................................................................................................120
Tethering Settings......................................................................................................120
VPN Settings..............................................................................................................120
Cellular Networks Settings.........................................................................................120
Emergency Alerts.......................................................................................................122
Call Settings...............................................................................................................122
Display Settings.................................................................................................................123
Brightness Level.........................................................................................................123
Adaptive Brightness ...................................................................................................123
Wallpaper...................................................................................................................123
Sleep..........................................................................................................................123
Home Button Wakes Device ......................................................................................123
Glove Touch Mode.....................................................................................................123
Screen saver..............................................................................................................123
Font Size....................................................................................................................124
When Device is Rotated.............................................................................................124

TOC viii
Key Backlight..............................................................................................................124
Cast............................................................................................................................124
Display Battery Percentage........................................................................................125
Display Quick Settings ...............................................................................................125
Notification Settings...........................................................................................................125
On the Lock Screen....................................................................................................125
Persistent Alerts.........................................................................................................125
Show or Hide System Applications ............................................................................126
Reset App Preference................................................................................................126
Sound Settings ..................................................................................................................126
Volume.......................................................................................................................126
Also Vibrate for Calls..................................................................................................126
Do Not Disturb............................................................................................................126
Phone Ringtone..........................................................................................................127
Vibration Pattern.........................................................................................................127
Vibrate Intensity..........................................................................................................127
Default Notification Ringtone......................................................................................128
Default Alarm Ringtone..............................................................................................128
Other Sounds.............................................................................................................128
Cast............................................................................................................................129
Programmable Key............................................................................................................129
Application Manager..........................................................................................................129
Storage Settings................................................................................................................130
Your Phone's Memory................................................................................................130
SD Card......................................................................................................................130
USB Storage ..............................................................................................................130
Battery Settings .................................................................................................................131
Tap & Pay..........................................................................................................................131
Location Settings...............................................................................................................132
Lock Screen Settings.........................................................................................................132
Security Lock Type.....................................................................................................133
Fingerprint..................................................................................................................134
Make Pattern Visible ..................................................................................................135

TOC ix
Automatically Lock .....................................................................................................135
Power Key Instantly Locks .........................................................................................135
Secure Start-up..........................................................................................................135
Local Wipe..................................................................................................................136
Smart Lock.................................................................................................................136
Lock Screen Message................................................................................................136
Lock Screen Wallpaper..............................................................................................136
Show Instructions.......................................................................................................137
Security Settings................................................................................................................137
Encryption ..................................................................................................................137
Set Up SIM Card Lock................................................................................................137
Make Passwords Visible ............................................................................................138
Device Administrators ................................................................................................138
Unknown Sources......................................................................................................138
Credential Storage .....................................................................................................138
Advanced ...................................................................................................................139
Accounts Settings..............................................................................................................140
Languages & Input Settings...............................................................................................140
Language Settings .....................................................................................................140
Spell Checker.............................................................................................................141
Personal Dictionary....................................................................................................141
Virtual Keyboard.........................................................................................................141
Physical Keyboard......................................................................................................143
Text-to-Speech Settings.............................................................................................144
Pointer Speed.............................................................................................................144
Backup & Reset Settings...................................................................................................144
Backup and Restore...................................................................................................144
Network Settings Reset..............................................................................................145
Reset Settings............................................................................................................145
Factory Data Reset ....................................................................................................145
Date & Time Settings.........................................................................................................146
Accessibility Settings.........................................................................................................146
Services......................................................................................................................146

TOC x
Vision..........................................................................................................................147
Display........................................................................................................................148
Hearing.......................................................................................................................149
Mobility.......................................................................................................................149
Others.........................................................................................................................150
Printing ..............................................................................................................................151
About Phone......................................................................................................................151
System Updates ................................................................................................................151
Cleaning and Drying Procedures..............................................................................................152
Precautions........................................................................................................................152
Cleaning the Phone...........................................................................................................153
Cleaning Your Phone.................................................................................................153
Alternate Cleaning Procedure....................................................................................157
Drying Your Phone ............................................................................................................158
Kyocera Tested Products ..................................................................................................160
Mild Dish Detergents..................................................................................................160
Alcohol........................................................................................................................160
Sanitizer Wipes ..........................................................................................................160
Notes.........................................................................................................................................161
Copyright & Trademarks...........................................................................................................162

Get Started 1
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.

Get Started 2
Key Functions
●Proximity/Light sensor detects how close an object is to the surface of the screen. This
is typically used to detect when your face is pressed up against the screen, such as
during a phone call.
●Touchscreen displays all the information needed to operate your phone. Use finger
gestures to navigate and interact with items on the screen. In Underwater mode, the
touch operation will be disabled.
●Recent button displays thumbnail images of apps you have recently accessed.
●Speakers let you hear different ringtones and sounds. The speakers also let you hear
the caller’s voice in speakerphone mode.
●Back button lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
●Home button returns you to the Home screen. Press and hold to open the Google
search app.
●Earpiece lets you hear the caller and automated prompts.
●Front camera takes pictures and records videos while facing the screen, and allows you
to video conference.
●LED indicator displays a phone notification, charging status, or alert.
●Secondary microphone suppresses background noise improving audio quality for the
other party during voice calls. In speakerphone mode, it is used as a main microphone.
●Headset jack allows you to plug in an optional headset for convenient, hands-free
conversations or for listening to music.
●Speaker button lets you place or receive calls in speakerphone mode or turn the
speakerphone on and off during a call.
●Primary microphone transmits your voice for phone calls and is used for voice-
activated functions. It is disabled in speakerphone mode.
●Charger/USB port allows you to connect the phone and the micro-USB cable for use
with the charger adapter, or other compatible accessories.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●Volume button allows you to adjust the ringtone or media volume when you are not on
a call, or adjust the voice volume during a call.

Get Started 3
●PTT/Programmable button allows you to assign a frequently used function for quick
access. By installing PTT application, this button can also act as a PTT button. See
Programmable Key.
●Power button lets you turn the phone on or off or turn the screen on or off, restart the
phone, switch your phone to Airplane mode, or capture screenshots. The key also works
as the fingerprint sensor.
●SIM/microSD slots(internal) allow you to insert a SIM card and a microSD card.
Note: microSD cards are sold separately.
●Camera button lets you activate the front camera, the back camera or the wide view
camera.
●Back camera lets you take pictures and videos.
●Flash helps illuminate subjects in low-light environments when taking a picture or
recording a video. It can also work as an LED flashlight. See Flashlight.
●Wide view camera lets you take pictures and videos in wide angle.
●Charging contacts allow you to connect to a multi-bay battery charger that can charge
multiple phones simultaneously.
Set Up Your Phone
You need to charge the battery to begin setting up your phone.
Charge the Battery
Fully charge the battery before powering on the phone.
Important: Unplug the AC adapter from the electrical outlet when not in use to reduce the
environmental impact of charging.
1. Open the cover to the Charger/USB port on the bottom of the phone.
2. Plug the smaller end of the USB cable into the phone’s Charger/USB port.
3. Plug the other end of the USB cable into the AC adapter, and then plug the adapter into
an electrical outlet. Be sure to use the AC adapter that came with your phone.

Get Started 4
4. When charging is complete, remove the cable from the port and close the cover. Press
around the edges of the cover to ensure that it is securely closed.
Warning: Be sure all ports and covers are properly sealed to maintain the phone's
waterproof capability.
Your SIM Card
Your phone comes with a preinstalled SIM card. If you need to reinstall your SIM card, follow
the instructions below.
1. Locate the slit at the bottom of the back cover.
2. Insert your fingernail in the slit, and slowly and carefully lift the back cover up until it is
separated from the phone.
Warning: Do not bend or twist the back cover. Doing so may damage the cover.
3. Open the SIM/microSD slot cover, as shown.

Get Started 5
4. Push the SIM card gently with your finger. The card rejects itself. Pull out the original
SIM card from the slot.
5. Carefully insert the new SIM card into the SIM card slot on the left, with the gold contacts
facing down and the cut off corner on the top left.
-
6. Securely close the SIM/microSD slot cover.
Warning: Be sure the SIM/microSD slot cover is properly sealed to maintain the phone's
waterproof capability.

Get Started 6
7. Replace the back cover. Press around the edges to ensure a proper fit.
Warning: Be sure all ports and covers are properly sealed to maintain the phone's
waterproof capability.
Charge the Battery Wirelessly
Your phone supports Qi and works with Qi-enabled chargers. Follow the steps below to charge
the battery using a wireless charger (sold separately).
1. Locate the charging area on your wireless charger by referring to the charger
documentation.
2. Place your phone in contact with the charger, ensuring that the charging area of your
phone touches the charging area of your wireless charger.
Before starting wireless charging, please note the following:
●If the charging areas are not touching, the charging results will be poor.
●Make sure there is nothing between your phone and wireless charger.
●Your phone may become hot while charging the battery.

Get Started 7
●If charging doesn’t start after positioning your phone correctly, please use the AC
adapter that came with your phone.
For more information on wireless charging, see your wireless charger documentation.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
►Press and hold the Power button until the screen lights up.
Turn Your Phone Off
1. Press and hold the Power button until the phone options are displayed.
2. Tap Power off > OK to turn the phone off.
Restart Your Phone
1. Press and hold the Power button until the phone options are displayed.
2. Tap Restart > OK to restart the phone.
Hard Reset
►Press and hold the Power button for about ten seconds. The phone shuts down and
automatically starts up.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on when
you need it.
Turn the Screen Off When Not in Use
►To quickly turn the screen off, press the Power button. Pressing the Power button
again or receiving an incoming call will turn on your phone screen.
To save battery power, the phone screen automatically turns off after a certain period of time
when left idle. You will still be able to receive messages and calls while the phone screen is off.
Note: For information on how to adjust the time before the screen turns off, see Sleep.
Turn the Screen On and Start with Swipe
1. To turn the screen on, press the Power button or Home button. The below screen
appears by default.
Note: To set up a screen lock for security, see Lock Screen Settings.

Get Started 8
2. On the screen, swipe toward:
to access the Home screen or the screen displayed before it was turned off.
to launch the Camera app.
to launch the voice search function.
Setup Wizard
Your phone has a Setup Wizard to set up your phone quickly and easily. When you turn on your
phone for the first time, the Setup Wizard starts automatically.
The Setup Wizard consists of the following sections:
●Language Selection
●Phone Activation
●Set Up Wi-Fi
●Protect your phone
●Google services
●Email accounts
Follow the onscreen instructions to quickly set up your phone.

Get Started 9
Language Selection
►Select your language from English, Español, 简体中文, 繁體中文, 한국어 or Tiếng Việt
and tap NEXT.
Phone Activation
Confirmation screen appears if you have not inserted your SIM card yet or it may be inserted
incorrectly. Follow the instructions onscreen.
Set Up Wi-Fi
Select a network if you want to connect to Wi-Fi. Follow the instructions onscreen.
Protect your phone
Choose the device protection features from the list. Follow the instructions onscreen.
Google services
Instruction screen about Google appears. Follow the instructions onscreen.
Email accounts
Choose the type of email accounts you want to set up and configure them. Follow the
instructions onscreen.
Set Up Voice Mail
Your phone comes with the Voice Mail application. Voice Mail allows you to manage your Voice
Mail directly from your phone rather than calling in to your Voice Mail. Voice Mail displays a list
of your messages and allows you to choose which message(s) to listen or delete. You can also
choose the traditional Voice Mail service. See Voice Mail (Traditional).
Note: Voice Mail is a subscription based service.
Set Up Voice Mail
1. From the Home screen, tap Apps > Voice Mail.
2. Read the message and tap Continue.
3. Terms & Conditions may appear. Read it and tap Accept, if you agree to it.
4. Tap Continue and follow the onscreen instructions for setting language, password,
greetings, etc.
Set Up Traditional Voice Mail
1. From the Home screen, tap Apps > Phone > DIALPAD.