Kyocera DURAXV EXTREME User manual

User Guide

TOC i
Table of Contents
Introduction ................................................................................................................................ 1
Descriptions in the User Guide ........................................................................................... 1
Get Started ................................................................................................................................ 2
Phone Overview and Key Functions ................................................................................... 2
Set Up Your Phone............................................................................................................. 7
Insert the Battery ......................................................................................................... 7
Charge the Battery....................................................................................................... 9
Battery Capacity .......................................................................................................... 9
Remove the Battery ....................................................................................................10
Install a microSD Card and Reinstall SIM Card...........................................................10
Turn Your Phone On and Off .............................................................................................12
Turn Your Phone On...................................................................................................12
Turn Your Phone Off...................................................................................................12
Setup Wizard .....................................................................................................................12
Set Up Voicemail ...............................................................................................................13
Phone Basics............................................................................................................................14
Your Idle Screen ................................................................................................................14
Idle Screen Overview..................................................................................................14
Status Bar...................................................................................................................15
Notifications Screen....................................................................................................17
Navigate Through the Menus.............................................................................................17
Select Menu Items......................................................................................................17
Back Up Within a Menu ..............................................................................................18
Customize Main Menu Screen....................................................................................18
Enter Text ..........................................................................................................................18
Key Function...............................................................................................................18
Select a Text Input Mode ............................................................................................19
Enter Text Using XT9 Word ........................................................................................19
Enter Text Using Abc/ABC Mode................................................................................20
Set Text Entry Options................................................................................................20

TOC ii
Copy and Paste Text ..................................................................................................20
Phone Calls ..............................................................................................................................22
Make Phone Calls..............................................................................................................22
Call Using the Phone keypad......................................................................................22
Call from Call History ..................................................................................................22
Call from Call History with the phone closed...............................................................22
Call from Contacts ......................................................................................................22
Call Using a Speed Dial Number ................................................................................23
Call a Phone Number with Pauses .............................................................................23
Call Emergency Numbers ...........................................................................................24
Call Using Wi-Fi Calling ..............................................................................................24
Call Using Real Time Text (RTT) ................................................................................25
Receive Phone Calls..........................................................................................................25
Answer an Incoming Call with the Phone Open ..........................................................25
Answer an Incoming Call with the Phone Closed........................................................25
Answer an Incoming Call in Speakerphone Mode.......................................................25
Mute the Ringing Sound and Stop the Vibration .........................................................26
Send an Incoming Call to Voicemail ...........................................................................26
Reject an Incoming Call and Send a Message............................................................26
End Phone Calls ................................................................................................................26
Disconnect a Phone Call.............................................................................................26
Phone Call Options............................................................................................................26
In-call Options.............................................................................................................26
Caller Name ID ...........................................................................................................27
Call Waiting ................................................................................................................27
3-Way Calling .............................................................................................................28
Call Forwarding ..........................................................................................................28
Call History ........................................................................................................................29
View Call History ........................................................................................................29
Call History Options ....................................................................................................30
Call Settings ......................................................................................................................30
Call Answer Mode.......................................................................................................30
Noise Reduction .........................................................................................................31

TOC iii
Quick Responses........................................................................................................31
Set Up Speed Dialing .................................................................................................32
Voicemail Settings ......................................................................................................32
Assisted Dialing ..........................................................................................................33
Call Rejection .............................................................................................................33
Call Timer ...................................................................................................................34
Verizon Push To Talk Plus (PTT+).....................................................................................35
Set Up PTT+...............................................................................................................35
Contacts....................................................................................................................................36
Access Contacts List..........................................................................................................36
Add a Contact....................................................................................................................36
Contacts List...............................................................................................................36
Contacts List Options..................................................................................................37
Assign a Picture to a Contact......................................................................................37
Add a Contact to Favorites .........................................................................................38
Save a Phone Number.......................................................................................................38
Edit a Contact ....................................................................................................................38
Edit Information for a Contact .....................................................................................39
Assign a Ringtone or Vibration Pattern to a Contact ...................................................39
Delete Contacts .................................................................................................................39
Delete a contact..........................................................................................................39
Delete Multiple Contacts.............................................................................................40
Add a New Group ..............................................................................................................40
Edit a Group Contact .........................................................................................................40
Add or Remove a Contact Entry to or from a Group....................................................41
Rename a Group ........................................................................................................41
Delete a Group ...........................................................................................................41
ICE (In Case of Emergency) Contacts ...............................................................................42
Register an ICE Contact .............................................................................................42
Remove an ICE Contact .............................................................................................42
Add Personal Information ...........................................................................................42
Accounts and Messaging ..........................................................................................................44
Email .................................................................................................................................44

TOC iv
Add an Email Account ................................................................................................44
Send an Email Message.............................................................................................44
View and Reply to Email.............................................................................................45
Manage Your Email Messages ...................................................................................46
Email Settings.............................................................................................................47
Message ............................................................................................................................47
Send a Message.........................................................................................................47
New Message Notification ..........................................................................................48
Read a Message ........................................................................................................48
Reply to a Message ....................................................................................................48
Delete a Message.......................................................................................................49
Messaging Settings ....................................................................................................49
Voicemail ...........................................................................................................................49
Voicemail Notification .................................................................................................49
New Voicemail Message Alerts...................................................................................50
Retrieve Your Voicemail Messages ............................................................................50
Apps and Entertainment............................................................................................................51
My Verizon.........................................................................................................................51
Verizon Cloud ....................................................................................................................51
Music Player ......................................................................................................................51
Play Music ..................................................................................................................51
Music Player Options..................................................................................................53
Use Playlists ...............................................................................................................53
File Manager......................................................................................................................54
Open Files in File Manager.........................................................................................54
File Manager Options .................................................................................................54
Supported Formats .....................................................................................................55
Sound Recorder.................................................................................................................55
Sound Recorder Settings............................................................................................55
Record Sound.............................................................................................................56
Play Audio Data..........................................................................................................56
Sound List Options .....................................................................................................56
Connections..............................................................................................................................58

TOC v
Wi-Fi ..................................................................................................................................58
Turn Wi-Fi On and Connect to a Wireless Network.....................................................58
Check the Wireless Network Status............................................................................59
Connect to a Different Wi-Fi Network..........................................................................59
Connect to a Hidden Wi-Fi Network............................................................................59
Wi-Fi Menu .................................................................................................................59
Bluetooth ...........................................................................................................................60
Turn Bluetooth On or Off.............................................................................................60
Change the Device Name...........................................................................................60
Pairing (Connect to Other Devices) ............................................................................61
Unpair from a Bluetooth Device ..................................................................................61
Send and Receive Information Using Bluetooth..........................................................62
Virtual Private Networks (VPN) ..........................................................................................63
Prepare Your Phone for VPN Connection...................................................................63
Add a VPN Connection...............................................................................................64
Connect to or Disconnect from a VPN ........................................................................64
Browser .............................................................................................................................65
Launch the Browser....................................................................................................65
Learn to Navigate the Web .........................................................................................65
Browser Menu ............................................................................................................66
Tethering ...........................................................................................................................67
USB Tethering ............................................................................................................67
Bluetooth Tethering ....................................................................................................67
Mobile Hotspot...................................................................................................................68
Turn Mobile Hotspot On..............................................................................................68
Camera and Video ....................................................................................................................69
Take Pictures or Record Videos.........................................................................................69
Take a Picture ............................................................................................................69
Record a Video...........................................................................................................69
Camera Settings ................................................................................................................70
View Pictures and Videos Using Gallery ............................................................................71
Open or Close Gallery ................................................................................................71
View Pictures and Videos ...........................................................................................71

TOC vi
Gallery Options Menu .................................................................................................72
Share Pictures and Videos.................................................................................................73
Send Pictures and Videos...........................................................................................73
Useful Tools..............................................................................................................................75
Calculator ..........................................................................................................................75
Calendar ............................................................................................................................75
Add an Event to the Calendar.....................................................................................75
Calendar Event Alerts.................................................................................................76
View Calendar Events ................................................................................................77
Edit Calendar Events ..................................................................................................77
Alarm Clock .......................................................................................................................77
Set an Alarm...............................................................................................................78
Alarms Options ...........................................................................................................78
Phone at Alarm Time ..................................................................................................78
Timer .................................................................................................................................78
Set a Timer.................................................................................................................79
Timer Options .............................................................................................................79
Stopwatch..........................................................................................................................79
World Clock .......................................................................................................................80
Notepad .............................................................................................................................80
Write a Note................................................................................................................80
View or Edit a Note .....................................................................................................80
Notepad Options.........................................................................................................81
Flashlight ...........................................................................................................................81
FM Radio ...........................................................................................................................81
Eco Mode ..........................................................................................................................82
Voice Commands ..............................................................................................................82
Activate the Voice Commands ....................................................................................83
Make a Voice Call Using Voice Commands................................................................83
Send a Message Using Voice Commands..................................................................83
Display a Contacts Entry’s Information Using Voice Commands.................................84
Check Phone Status Using Voice Commands ............................................................84
Open Menus Using Voice Commands ........................................................................84

TOC vii
Voice Commands Settings..........................................................................................84
microSD Card ....................................................................................................................85
View the microSD Card Memory.................................................................................85
Unmount SD Card ......................................................................................................86
Format microSD Card.................................................................................................86
Use the Phone’s microSD Card as a Media Device ....................................................86
Business Tools..........................................................................................................................87
Push To Talk+ ...................................................................................................................87
FieldForce Manager...........................................................................................................87
Device Control ...................................................................................................................87
Enable Device Control Mode ......................................................................................87
Set Up Device Control ................................................................................................88
Carkit Power On or Off.......................................................................................................88
Settings.....................................................................................................................................89
Wireless & Networks Settings ............................................................................................89
Airplane Mode ............................................................................................................89
Wi-Fi Settings .............................................................................................................89
Bluetooth Settings.......................................................................................................89
Tethering Settings.......................................................................................................89
Mobile Hotspot Settings..............................................................................................89
VPN Settings ..............................................................................................................89
Cellular Networks Settings..........................................................................................89
Emergency Alerts ..............................................................................................................90
View an Emergency Alert............................................................................................90
Emergency Alert Settings ...........................................................................................91
Accessibility .......................................................................................................................91
Readout......................................................................................................................91
Speech Rate...............................................................................................................91
Speech Pitch ..............................................................................................................91
Font Size ....................................................................................................................92
Color Inversion ...........................................................................................................92
Color Correction .........................................................................................................92
Persistent Alerts .........................................................................................................93

TOC viii
Captions .....................................................................................................................93
Mono Audio ................................................................................................................93
Sound Balance ...........................................................................................................94
Real Time Text ...........................................................................................................94
Hearing Aid – Telecoil Mode.......................................................................................94
Sound Settings ..................................................................................................................95
Volume .......................................................................................................................95
Also Vibrate for Calls ..................................................................................................95
Phone Ringtone..........................................................................................................95
Vibration Pattern.........................................................................................................95
Vibrate Intensity..........................................................................................................95
Notification Sound.......................................................................................................96
Persistent Alerts .........................................................................................................96
Alarm Sound...............................................................................................................96
Other Sound and Vibrations........................................................................................96
Display Settings .................................................................................................................97
Brightness Level .........................................................................................................97
Wallpaper ...................................................................................................................97
Display Backlight ........................................................................................................97
Key Backlight..............................................................................................................97
Font Size ....................................................................................................................97
Notifications ................................................................................................................97
Main Clock..................................................................................................................98
Outer Clock.................................................................................................................98
Menu Layout...............................................................................................................98
Programmable Keys ..........................................................................................................98
Set Programmable Keys.............................................................................................98
Set Navigation Key Shortcuts .....................................................................................98
Phone Settings ..................................................................................................................98
Language & Input Settings..........................................................................................99
Pointer ........................................................................................................................99
Keyguard ....................................................................................................................99
Storage.......................................................................................................................99

TOC ix
USB Mode ..................................................................................................................99
Location Settings ......................................................................................................100
Security ....................................................................................................................101
Accounts Settings.....................................................................................................104
Date & Time Settings................................................................................................104
Reset Your Phone and Phone Content .....................................................................105
Call Settings ....................................................................................................................105
About Phone....................................................................................................................106
Software Update ..............................................................................................................106
Support & Services .................................................................................................................107
Copyright & Trademarks .........................................................................................................108
Index.......................................................................................................................................109

Introduction 1
Introduction
Thank you for purchasing this Kyocera product. Please read this user guide carefully to ensure
safe and proper use.
Descriptions in the User Guide
Most descriptions in this user guide are based on your phone’s setup at the time of purchase.
Instructions to perform tasks in this guide may change depending on the version of software or
application on your phone. Certain menus as to option settings are not displayed or visible
depending on each setting status.
All screens in this guide are simulated. Actual displays may vary. Certain features, services, and
applications are network dependent and may not be available in all areas; additional terms,
conditions and/or charges may apply. Contact your service provider about feature availability
and functionality.
All features, functionality, and other specifications, as well as the information contained in this
guide are based upon the latest available information and are believed to be accurate at the
time of issuing. Kyocera International, Inc. reserves the right to change or modify any
information or specifications without notice or obligation.
For warranty service information, please refer to the Safety and Warranty Information linked
from your phone or call the following telephone number from anywhere in the continental United
States and Canada: 1-800-349-4478.
This phone can determine its/your geographical location (location information) and can
associate location information with other data. For some services and applications, location
information must be turned on and you have to agree to its collection. Additionally, certain
services, applications, and programs are capable of accessing, collecting, storing, and using
location information and disclosing it to others. You should decide carefully when determining
whether location information should be made available to others.
©2020 Kyocera Corporation. KYOCERA is a registered trademark of Kyocera Corporation. All
other trademarks are the property of their respective owners.

Get Started 2
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Phone Overview and Key Functions
The following illustration outlines your phone’s primary external features and keys.
Note:Screen images are simulated. Actual displays may vary.

Get Started 3
●Earpiece: Lets you hear the caller and automated prompts.
●Main screen: Displays all the information needed to operate your phone, such as the
call status, the Contacts list, the date and time, the signal strength, and the battery level.
●Left/Right soft keys ( / ): Let you select key actions or menu items
corresponding to the bottom left and right lines on the main screen.
●Navigation key: Lets you scroll through the phone’s menu options.
●Center soft key ( ): Lets you select key actions or menu items corresponding to the
bottom center lines on the main screen.
●Camera/Speaker key ( ): Lets you activate camera mode and take pictures and
videos with the phone open. When you receive an incoming call, press to answer the call
in speakerphone mode. During a call, press to switch the speakerphone on or off.
(Camera model only.)
Note: The Camera feature is not available on all models.
●Flashlight /Speaker key ( ): Lets you activate the flashlight and light up your
surroundings in an instant. When you receive an incoming call, press to answer the call
in speakerphone mode. During a call, press to switch the speakerphone on or off. (Non-
camera model only.)
●SEND key ( ): Allows you to place or receive calls, answer Call Waiting, use 3-way
Calling, or display recent call history.
●CLEAR/Back key ( ): Deletes characters from the display in text input mode.
When in a menu, pressing it returns you to the previous menu. This key also allows you
to return to the previous screen in a data session.
●Voice commands key ( ): Allows you to activate Voice Commands. See Voice
Commands.
●END/POWER key ( ): Lets you turn the phone on or off, end a call, or cancel your
input and return to the Idle screen.
●Keypad: Lets you enter numbers, letters, and characters, and perform functions.
●Microphone: Transmits your voice and ambient sound during voice calls and voice
recordings.

Get Started 4
Note: Do not cover the microphone during a call. Do not apply any sheet or sticker to
the display area as it may compromise the audio quality.
●Speakers: Let you hear the different ringtones and sounds. The speakers also let you
hear the caller’s voice in speakerphone mode.
●External speaker key ( ): Lets you place or receive calls in speakerphone mode
(with the phone closed), turn the speakerphone on and off during a call, or unlock the
keyguard (if configured.) See Keyguard. This is one of the programmable keys that can
be assigned to a frequently used function for quick access. You can also set this key as
a dedicated PTT+ channel switch key. See Programmable Keys and/or Verizon Push To
Talk Plus (PTT+).
●Call list key ( ): Lets you display the recent call history, ignore an incoming call, end
the ongoing call, or unlock the keyguard (if configured.) You can select a name or
number from the call list and place the call with the phone closed by using the external
speaker key. See Call from Call History with the phone closed. This is one of the
programmable keys that can be assigned to a frequently used function for quick access.
See Programmable Keys.

Get Started 5
●Camera: Lets you take pictures and videos.
Note: The Camera feature is not available on all models.
●Internal microphone: Suppresses background noise improving audio quality for the
other party during voice calls except in speakerphone mode.
●Flashlight: Lets you illuminate dark areas as a built-in LED flashlight. It also helps you
to take pictures or record videos in low-light environments. See Flashlight.
●LED indicator: Displays a phone notification, charging status, or alert. It blinks when
your phone's battery level is low.
●Outer screen: Displays information such as the call status, the date and time, and the
signal and battery strength.
●SIM card slot (internal): Allows you to insert a SIM card. The SIM compartment is
behind the battery cover. See Install a microSD Card and Reinstall SIM Card.
Note: Your phone comes with the SIM card already installed.
●microSD card slot (internal): Allows you to insert a microSD card to support external
memory. The microSD compartment is behind the battery cover. See Install a microSD
Card and Reinstall SIM Card.
●Battery cover screw: Secures the battery cover to the phone.

Get Started 6
●Charging contacts: Allow you to connect to a multi-bay battery charger that can charge
multiple phones simultaneously.
●PTT key ( ): Acts as a dedicated PTT key by activating the PTT+ or other PTT
application. See Verizon Push To Talk Plus (PTT+). This is one of the programmable
keys that can be assigned to a frequently used function for quick access. See
Programmable Keys.
●Volume keys: Allow you to adjust the master volume when you are not on a call or
adjust the voice volume during a call.
●Headset jack: Allows you to plug in an optional headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●SOS key ( ): This is one of the programmable keys that can be assigned to a
frequently used function for quick access. See Programmable Keys. SOS related
features may be available through different applications, contact your service provider
about feature availability and functionality.
●USB/Charger port: Allows you to connect the phone to a USB cable for use with the AC
adapter or other compatible accessories.
Important: Only use a USB Type-C charger/cable for this phone.

Get Started 7
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Insert the Battery
Using a coin, rotate the battery cover screw on the back of the phone counter-clockwise
several times to loosen it. (You should hear a click when the screw is loose.)
Note: The battery cover screw is permanently mounted on the cover and cannot be
removed.
Place your fingernail in the slit at the bottom of the battery cover and lift the battery cover.
Insert the battery, making sure to align the gold contacts ( ). Press down gently to
secure the battery ( ).
Warning: Do not handle a damaged or leaking Li-ion battery as you can be burned.

Get Started 8
Replace the battery cover, making sure all the tabs are secure and there are no gaps
around the cover.
Warning: Make sure you press all around the edges of the battery cover to ensure
your phone's waterproof seal is intact.
Using a coin, rotate the battery cover screw clockwise until it is tight.

Get Started 9
Charge the Battery
Fully charge the battery before powering on the phone.
Important: Unplug the charger from the electrical outlet when not in use to reduce the
environmental impact of charging.
Warning: Please use only approved chargers and cableswith your phone. Improper handling
of the charging port, as well as the use of an incompatible charger or cable, may
cause damage to your device and void the warranty.
Open the USB/Charger port cover on the right side of the phone.
Plug the smaller end of the USB cable into the USB/Charger port.
Important: Only use a USB Type-C charger/cable for this phone.
Plug the other end of the USB cable into the AC adapter, and then plug it into an
electrical outlet. Be sure to use the AC adapter that came with your phone.
When charging is complete, remove the cable from the port and close the cover. Press
around the edges of the cover to ensure that it is securely closed.
Warning: Make sure the USB/Charger port cover is securely closed when the port is
not in use.
Battery Capacity
Your phone is equipped with a Lithium ion (Li-ion) battery, so there are no negative effects from
charging the battery before it is fully drained.
For a quick check of your battery level, view the battery charge icon located on the right side of
the status bar. indicates that the phone is fully charged. The number of white bars
decreases as your battery discharges ( ). When your battery level becomes low (approx.
15%), the battery icon turns to and the phone sounds a warning tone, vibrates, and displays
a low battery message. When the battery drops to a more critical level (approx. 5%), the battery
USB Type-C cable
USB Type-C port

Get Started 10
icon turns to and starts blinking. The alert tone, vibration, and message will repeat when the
remaining battery reaches each lower level.
Note:Watch your phone’s battery level and charge the battery before it runs out of power.
Remove the Battery
If you need to remove the Battery, follow these steps:
Make sure the power is off so that you don’t lose any stored numbers or messages.
Insert a coin into the slot on the battery cover screw and turn it counter-clockwise to
open the battery cover.
Starting at the edge of the sticker, peel the visible portion until it is standing up from the
battery; then, use this portion to pull the battery out of its compartment.
Important:Do not remove the sticker from the battery. It functions as a pull tab to
remove the battery.
Install a microSD Card and Reinstall SIM Card
Inserting a compatible microSD™ card into your phone will increase the storage capacity. Your
phone comes with the SIM card already installed. If you need to install a microSD card or
replace your SIM card, follow these steps:
Note:The microSD card is sold separately.
Note: When you insert an optional SD card for the first time, it is recommended that you format
it on your phone. See Format microSD Card. More information about the microSD
feature, see microSD Card.
Sticker