Kyocera TASKalfa 3551ci User manual

SERVICE
MANUAL
Published in April 2015
842N4117
2N4SM067
Rev. 7
TASKalfa 3051ci
TASKalfa 3551ci
TASKalfa 4551ci
TASKalfa 5551ci

2L6/2N6/2N5/2N4
1-4-1
1-4 Troubleshooting
1-4-1 Paper misfeed detection
(1) Paper misfeed indication
When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed mes-
sage on the operation panel. To remove paper misfed in the machine, pull out the cassette, open the paper
conveying unit or paper conveying cover.
The positions and the corrective actions are displayed on the touch panel when a paper jam has occurred.
Jam code: Jam code suggesting the cause of jam
Position code: Code suggesting the place of jam
Figure 1-4-1








2L6/2N6/2N5/2N4
1-4-2
Figure 1-4-2 Paper misfeed indication





 































A. Misfeed in cassette 1
B. Misfeed in cassette 2
C. Misfeed in cassette 3 or 4 (option)
D. Misfeed in the MP tray
E. Misfeed in paper conveying unit, paper conveying
cover or PF paper conveying cover
F. Misfeed in the duplex section
G. Misfeed in the fuser section
H. Misfeed in document processor (option)
I. Misfeed in job separator (option)
J. Misfeed in bridge unit (option)
K. Misfeed in document finisher (option)
L. Misfeed in Mail box (option)
M. Misfeed Center-folding unit (option)
N. Misfeed in cassette 5 (option)
O. Misfeed in cassette 6 or 7 (option)

2L6/2N6/2N5/2N4-3
1-4-3
(2) Paper misfeed detection condition
Machine + Option1
Figure 1-4-3 Paper jam location (Machine + Option1)













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
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





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
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








 
 
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




 




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

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

 

 

 




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



2L6/2N6/2N5/2N4
1-4-4
Machine + Option2
Figure 1-4-4 Paper jam location (Matchine + Option2)
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


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
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 


 


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
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


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
 




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
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
 
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 
 





2L6/2N6/2N5/2N4-1
1-4-5
* : This model does not support the following codes: 0132 /0505 /0515 /9030
List of JAM Code
Code Contents Conditions Jam
location*
0000 Initial jam The power is turned on when a sensor in the convey-
ing system is on.
-
0100 Secondary paper feed
request time out
Secondary paper feed request given by the controller
is unreachable.
-
0101 Waiting for process
package to become
ready
 
0102 Waiting for toner pack-
age to become ready
 
0103 Waiting for the image-
sustaining package to
become ready
 
0104 Waiting for conveying
package to become
ready
 
0106 Paper feeding request
for duplex printing time
out
Paper feeding request for duplex printing given by the
controller is unreachable.
-
0107 Waiting for fuser pack-
age to become ready
 
0108 Waiting for option pack-
age to become ready
 
0110 Paper conveying unit
open
The paper conveying unit is opened during printing. E
0111 Front cover open The front cover is opened during printing. -
0112 Duplex cover open The duplex cover is opened during printing. F
0113 Paper conveying cover
open
The paper conveying cover is opened during printing. E
0114 BR conveying unit open The BR conveying unit is opened during printing. J
0115 BR eject cover open The BR eject cover is opened during printing. J
0131 MP lift sensor upper limit
detection
MP lift sensor 1 (MPLS1) does not turn on within spec-
ified time of the MP lift plate rising.
D
0132 Rotary guide detection Rotary sensor (RTS) does not turn on. J
0200 Machine sequence error A sequence error has occurred. -
0210 PF paper conveying
cover open
The PF paper conveying cover is opened during print-
ing.
E
0211 SM paper conveying
cover open
The SM paper conveying cover is opened during print-
ing.
N
0212 SM top cover open The SM top cover is opened during printing. N
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-6
0213 SD cover open The SD cover is opened during printing. N
0214 PF paper conveying
cover (side) open
The PF paper conveying cover (side) is opened during
printing.
O
0215 Side multi tray release The side multi tray is released during printing. N
0300 Ejection uncompleted An ejection-completed error has occurred. -
0501 No paper feed from cas-
sette 1
Feed sensor 1 (FS1) does not turn on during paper
feed from cassette 1.
A
0502 No paper feed from cas-
sette 2
Feed sensor 2 (FS2) does not turn on during paper
feed from cassette 2.
B
0503 No paper feed from cas-
sette 3
PF feed sensor 1 (PFFS1) does not turn on during
paper feed from cassette 3 (paper feeder).
C
0504 No paper feed from cas-
sette 4
PF feed sensor 2 (PFFS2) does not turn on during
paper feed from cassette 4 (paper feeder).
C
0506 No paper feed from cas-
sette 6
PF feed sensor 1 (PFFS1) does not turn on during
paper feed from cassette 6 (side paper feeder).
O
0507 No paper feed from cas-
sette 7
PF feed sensor 2 (PFFS2) does not turn on during
paper feed from cassette 7 (side paper feeder).
O
0508 No paper feed from
duplex section
Registration sensor (RS) does not turn on during paper
feed from duplex section.
F
0509 No paper feed from MP
tray
MP feed sensor (MPFS) does not turn on during paper
feed from MP tray.
D
0511 Multiple sheets in cas-
sette 1
Feed sensor 1 (FS1) does not turn off during paper
feed from cassette 1.
A
0512 Multiple sheets in cas-
sette 2
Feed sensor 2 (FS2) does not turn off during paper
feed from cassette 2.
B
0513 Multiple sheets in cas-
sette 3
PF feed sensor 1 (PFFS1) does not turn off during
paper feed from cassette 3 (paper feeder).
C
0514 Multiple sheets in cas-
sette 4
PF feed sensor 2 (PFFS2) does not turn off during
paper feed from cassette 4 (paper feeder).
C
0516 Multiple sheets in cas-
sette 6
PF feed sensor 1 (PFFS1) does not turn off during
paper feed from cassette 6 (side paper feeder).
O
0517 Multiple sheets in cas-
sette 7
PF feed sensor 2 (PFFS2) does not turn off during
paper feed from cassette 7 (side paper feeder).
O
0518 Multiple sheets in duplex
section
Registration sensor (RS) does not turn off during paper
feed from duplex section.
F
0519 Multiple sheets in MP
tray
MP feed sensor (MPFS) does not turn off during paper
feed from MP tray.
D
0523 No paper feed from cas-
sette 3
PF feed sensor 1 (PFFS1) does not turn on during
paper feed from cassette 3 (large capacity feeder).
C
0524 No paper feed from cas-
sette 4
PF feed sensor 2 (PFFS2) does not turn on during
paper feed from cassette 4 (large capacity feeder).
C
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-7
0525 No paper feed from cas-
sette 5
SM feed sensor (SMFS) does not turn on during paper
feed from cassette 5 (side multi tray).
N
0526 No paper feed from cas-
sette 6
PF feed sensor 1 (PFFS1) does not turn on during
paper feed from cassette 6 (side large capacity
feeder).
O
0527 No paper feed from cas-
sette 7
PF feed sensor 2 (PFFS2) does not turn on during
paper feed from cassette 7 (side large capacity
feeder).
O
0533 Multiple sheets in cas-
sette 3
PF feed sensor 1 (PFFS1) does not turn off during
paper feed from cassette 3 (large capacity feeder).
C
0534 Multiple sheets in cas-
sette 4
PF feed sensor 2 (PFFS2) does not turn off during
paper feed from cassette 4 (large capacity feeder).
C
0535 Multiple sheets in cas-
sette 5
SM feed sensor (SMFS) does not turn off during paper
feed from cassette 5 (side multi tray).
N
0536 Multiple sheets in cas-
sette 6
PF feed sensor 1 (PFFS1) does not turn off during
paper feed from cassette 6 (side large capacity
feeder).
O
0537 Multiple sheets in cas-
sette 7
PF feed sensor 2 (PFFS2) does not turn off during
paper feed from cassette 7 (side large capacity
feeder).
O
0545 No paper feed from side
deck
SD feed sensor (SDFS) does not turn on during paper
feed from side deck.
N
0555 Multiple sheets in side
deck
SD feed sensor (SDFS) does not turn off during paper
feed from side deck.
N
1301 Middle sensor non arrival
jam
Middle sensor (MS) does not turn on during paper feed
from cassette 1.
A
1302 Middle sensor (MS) does not turn on during paper feed
from cassette 2.
B
1303 Middle sensor (MS) does not turn on during paper feed
from cassette 3 (paper feeder/large capacity feeder).
C
1304 Middle sensor (MS) does not turn on during paper feed
from cassette 4 (paper feeder/large capacity feeder).
C
1305 Middle sensor (MS) does not turn on during paper feed
from cassette 5 (side multi tray/side deck).
N
1306 Middle sensor (MS) does not turn on during paper feed
from cassette 6 (side paper feeder/side large capacity
feeder).
O
1307 Middle sensor (MS) does not turn on during paper feed
from cassette 7 (side paper feeder/side large capacity
feeder).
O
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-8
1311 Middle sensor stay jam Middle sensor (MS) does not turn off during paper feed
from cassette 1.
E
1312 Middle sensor (MS) does not turn off during paper feed
from cassette 2.
E
1313 Middle sensor (MS) does not turn off during paper feed
from cassette 3 (paper feeder/large capacity feeder).
E
1314 Middle sensor (MS) does not turn off during paper feed
from cassette 4 (paper feeder/large capacity feeder).
E
1315 Middle sensor (MS) does not turn off during paper feed
from cassette 5 (side multi tray/side deck).
E
1316 Middle sensor (MS) does not turn off during paper feed
from cassette 6 (side paper feeder/side large capacity
feeder).
E
1317 Middle sensor (MS) does not turn off during paper feed
from cassette 7 (side paper feeder/side large capacity
feeder).
E
1502 Paper conveying sensor
non arrival jam
Paper conveying sensor (PCS) does not turn on during
paper feed from cassette 2.
B
1503 Paper conveying sensor (PCS) does not turn on during
paper feed from cassette 3 (paper feeder/large capac-
ity feeder).
C
1504 Paper conveying sensor (PCS) does not turn on during
paper feed from cassette 4 (paper feeder/large capac-
ity feeder).
C
1512 Paper conveying sensor
stay jam
Paper conveying sensor (PCS) does not turn off during
paper feed from cassette 2.
E
1513 Paper conveying sensor (PCS) does not turn off during
paper feed from cassette 3 (paper feeder/large capac-
ity feeder).
E
1514 Paper conveying sensor (PCS) does not turn off during
paper feed from cassette 4 (paper feeder/large capac-
ity feeder).
E
1703 PF paper conveying sen-
sor 1 non arrival jam
PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 3 (paper feeder).
C
1704 PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 4 (paper feeder).
C
1713 PF paper conveying sen-
sor 1 stay jam
PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 3 (paper feeder).
E
1714 PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 4 (paper feeder).
E
1904 PF paper conveying sen-
sor 2 non arrival jam
PF paper conveying sensor 2 (PFPCS2) does not turn
on during paper feed from cassette 4 (paper feeder).
C
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-9
1914 PF paper conveying sen-
sor 2 stay jam
PF paper conveying sensor 2 (PFPCS2) does not turn
off during paper feed from cassette 4 (paper feeder).
C
2106 PF paper conveying sen-
sor 1 non arrival jam
PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 6 (side paper
feeder).
O
2107 PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 7 (side paper
feeder).
O
2116 PF paper conveying sen-
sor 1 stay jam
PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 6 (side paper
feeder).
N
2117 PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 7 (side paper
feeder).
N
2307 PF paper conveying sen-
sor 2 non arrival jam
PF paper conveying sensor 2 (PFPCS2) does not turn
on during paper feed from cassette 7 (side paper
feeder).
O
2317 PF paper conveying sen-
sor 2 stay jam
PF paper conveying sensor 2 (PFPCS2) does not turn
off during paper feed from cassette 7 (side paper
feeder).
O
2603 PF paper conveying sen-
sor 1 non arrival jam
PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 3 (large capacity
feeder).
C
2604 PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 4 (large capacity
feeder).
C
2606 PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 6 (side large
capacity feeder).
O
2607 PF paper conveying sensor 1 (PFPCS1) does not turn
on during paper feed from cassette 7 (side large
capacity feeder).
O
2613 PF paper conveying sen-
sor 1 stay jam
PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 3 (large capacity
feeder).
E
2614 PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 4 (large capacity
feeder).
E
2616 PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 6 (side large
capacity feeder).
O
2617 PF paper conveying sensor 1 (PFPCS1) does not turn
off during paper feed from cassette 7 (side large
capacity feeder).
O
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4-5
1-4-10
2704 PF paper conveying sen-
sor 2 non arrival jam
PF paper conveying sensor 2 (PFPCS2) does not turn
on during paper feed from cassette 4 (large capacity
feeder).
C
2707 PF paper conveying sensor 2 (PFPCS2) does not turn
on during paper feed from cassette 7 (side large
capacity feeder).
O
2714 PF paper conveying sen-
sor 2 stay jam
PF paper conveying sensor 2 (PFPCS2) does not turn
off during paper feed from cassette 4 (large capacity
feeder).
C
2717 PF paper conveying sensor 2 (PFPCS2) does not turn
off during paper feed from cassette 7 (side large
capacity feeder).
O
3405 SM paper conveying
sensor 1 non arrival jam
SM paper conveying sensor 1 (SMPCS1) does not
turn on during paper feed from cassette 5 (side multi
tray).
N
3406 SM paper conveying sensor 1 (SMPCS1) does not
turn on during paper feed from cassette 6 (side multi
tray).
O
3407 SM paper conveying sensor 1 (SMPCS1) does not
turn on during paper feed from cassette 7 (side multi
tray).
O
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-11
3415 SM paper conveying
sensor 1 stay jam
SM paper conveying sensor 1 (SMPCS1) does not
turn off during paper feed from cassette 5 (side multi
tray).
N
3416 SM paper conveying sensor 1 (SMPCS1) does not
turn off during paper feed from cassette 6 (side multi
tray).
N
3417 SM paper conveying sensor 1 (SMPCS1) does not
turn off during paper feed from cassette 7 (side multi
tray).
N
3505 SM paper conveying
sensor 2 non arrival jam
SM paper conveying sensor 2 (SMPCS2) does not
turn on during paper feed from cassette 5 (side multi
tray).
N
3506 SM paper conveying sensor 2 (SMPCS2) does not
turn on during paper feed from cassette 6 (side multi
tray).
O
3507 SM paper conveying sensor 2 (SMPCS2) does not
turn on during paper feed from cassette 7 (side multi
tray).
O
3515 SM paper conveying
sensor 2 stay jam
SM paper conveying sensor 2 (SMPCS2) does not
turn off during paper feed from cassette 5 (side multi
tray).
N
3516 SM paper conveying sensor 2 (SMPCS2) does not
turn off during paper feed from cassette 6 (side multi
tray).
N
3517 SM paper conveying sensor 2 (SMPCS2) does not
turn off during paper feed from cassette 7 (side multi
tray).
N
3605 SM paper conveying
sensor 3 non arrival jam
SM paper conveying sensor 3 (SMPCS3) does not
turn on during paper feed from cassette 5 (side multi
tray).
N
3606 SM paper conveying sensor 3 (SMPCS3) does not
turn on during paper feed from cassette 6 (side multi
tray).
N
3607 SM paper conveying sensor 3 (SMPCS3) does not
turn on during paper feed from cassette 7 (side multi
tray).
N
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-12
3615 SM paper conveying
sensor 3 stay jam
SM paper conveying sensor 3 (SMPCS3) does not
turn off during paper feed from cassette 5 (side multi
tray).
N
3616 SM paper conveying sensor 3 (SMPCS3) does not
turn off during paper feed from cassette 6 (side multi
tray).
N
3617 SM paper conveying sensor 3 (SMPCS3) does not
turn off during paper feed from cassette 7 (side multi
tray).
N
3705 SM eject sensor non
arrival jam
SM eject sensor (SMES) does not turn on during paper
feed from cassette 5 (side multi tray).
N
3706 SM eject sensor (SMES) does not turn on during paper
feed from cassette 6 (side multi tray).
O
3707 SM eject sensor (SMES) does not turn on during paper
feed from cassette 7 (side multi tray).
O
3715 SM eject sensor stay jam SM eject sensor (SMES) does not turn off during paper
feed from cassette 5 (side multi tray).
N
3716 SM eject sensor (SMES) does not turn off during paper
feed from cassette 6 (side multi tray).
N
3717 SM eject sensor (SMES) does not turn off during paper
feed from cassette 7 (side multi tray).
N
4001 Registration sensor non
arrival jam
Registration sensor (RS) does not turn on during paper
feed from cassette 1.
E
4002 Registration sensor (RS) does not turn on during paper
feed from cassette 2.
E
4003 Registration sensor (RS) does not turn on during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
E
4004 Registration sensor (RS) does not turn on during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
E
4005 Registration sensor (RS) does not turn on during paper
feed from cassette 5 (side multi tray/side deck).
E
4006 Registration sensor (RS) does not turn on during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
E
4007 Registration sensor (RS) does not turn on during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
E
4009 Registration sensor (RS) does not turn on during paper
feed from MP tray.
E
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-13
4011 Registration sensor stay
jam
Registration sensor (RS) does not turn off during paper
feed from cassette 1.
E
4012 Registration sensor (RS) does not turn off during paper
feed from cassette 2.
E
4013 Registration sensor (RS) does not turn off during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
E
4014 Registration sensor (RS) does not turn off during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
E
4015 Registration sensor (RS) does not turn off during paper
feed from cassette 5 (side multi tray/side deck).
E
4016 Registration sensor (RS) does not turn off during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
E
4017 Registration sensor (RS) does not turn off during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
E
4019 Registration sensor (RS) does not turn off during paper
feed from MP tray.
E
4101 Loop sensor non arrival
jam
Loop sensor (LPS) does not turn on during paper feed
from cassette 1.
E
4102 Loop sensor (LPS) does not turn on during paper feed
from cassette 2.
E
4103 Loop sensor (LPS) does not turn on during paper feed
from cassette 3 (paper feeder/large capacity feeder).
E
4104 Loop sensor (LPS) does not turn on during paper feed
from cassette 4 (paper feeder/large capacity feeder).
E
4105 Loop sensor (LPS) does not turn on during paper feed
from cassette 5 (side multi tray/side deck).
E
4106 Loop sensor (LPS) does not turn on during paper feed
from cassette 6 (side paper feeder/side large capacity
feeder).
E
4107 Loop sensor (LPS) does not turn on during paper feed
from cassette 7 (side paper feeder/side large capacity
feeder).
E
4108 Loop sensor (LPS) does not turn on during paper feed
from duplex section.
E
4109 Loop sensor (LPS) does not turn on during paper feed
from MP tray.
E
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-14
4111 Loop sensor stay jam Loop sensor (LPS) does not turn off during paper feed
from cassette 1.
E
4112 Loop sensor (LPS) does not turn off during paper feed
from cassette 2.
E
4113 Loop sensor (LPS) does not turn off during paper feed
from cassette 3 (paper feeder/large capacity feeder).
E
4114 Loop sensor (LPS) does not turn off during paper feed
from cassette 4 (paper feeder/large capacity feeder).
E
4115 Loop sensor (LPS) does not turn off during paper feed
from cassette 5 (side multi tray/side deck).
E
4116 Loop sensor (LPS) does not turn off during paper feed
from cassette 6 (side paper feeder/side large capacity
feeder).
E
4117 Loop sensor (LPS) does not turn off during paper feed
from cassette 7 (side paper feeder/side large capacity
feeder).
E
4118 Loop sensor (LPS) does not turn off during paper feed
from duplex section.
E
4119 Loop sensor (LPS) does not turn off during paper feed
from MP tray.
E
4201 Fuser eject sensor non
arrival jam
Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 1.
E
4202 Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 2.
E
4203 Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 3 (paper feeder/large capac-
ity feeder).
E
4204 Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 4 (paper feeder/large capac-
ity feeder).
E
4205 Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 5 (side multi tray/side deck).
E
4206 Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 6 (side paper feeder/side
large capacity feeder).
E
4207 Fuser eject sensor (FUES) does not turn on during
paper feed from cassette 7 (side paper feeder/side
large capacity feeder).
E
4208 Fuser eject sensor (FUES) does not turn on during
paper feed from duplex section.
E
4209 Fuser eject sensor (FUES) does not turn on during
paper feed from MP tray.
E
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-15
4211 Fuser eject sensor stay
jam
Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 1.
G
4212 Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 2.
G
4213 Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 3 (paper feeder/large capac-
ity feeder).
G
4214 Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 4 (paper feeder/large capac-
ity feeder).
G
4215 Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 5 (side multi tray/side deck).
G
4216 Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 6 (side paper feeder/side
large capacity feeder).
G
4217 Fuser eject sensor (FUES) does not turn off during
paper feed from cassette 7 (side paper feeder/side
large capacity feeder).
G
4218 Fuser eject sensor (FUES) does not turn off during
paper feed from duplex section.
G
4219 Fuser eject sensor (FUES) does not turn off during
paper feed from MP tray.
G
4301 Duplex sensor 1 non
arrival jam
Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 1.
G
4302 Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 2.
G
4303 Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
G
4304 Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
G
4305 Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 5 (side multi tray/side deck).
G
4306 Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
G
4307 Duplex sensor 1 (DUS1) does not turn on during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
G
4309 Duplex sensor 1 (DUS1) does not turn on during paper
feed from MP tray.
G
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-16
4311 Duplex sensor 1 stay jam Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 1.
F
4312 Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 2.
F
4313 Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
F
4314 Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
F
4315 Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 5 (side multi tray/side deck).
F
4316 Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
F
4317 Duplex sensor 1 (DUS1) does not turn off during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
F
4319 Duplex sensor 1 (DUS1) does not turn off during paper
feed from MP tray.
F
4401 Duplex sensor 2 non
arrival jam
Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 1.
F
4402 Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 2.
F
4403 Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
F
4404 Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
F
4405 Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 5 (side multi tray/side deck).
F
4406 Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
F
4407 Duplex sensor 2 (DUS2) does not turn on during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
F
4409 Duplex sensor 2 (DUS2) does not turn on during paper
feed from MP tray.
F
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-17
4411 Duplex sensor 2 stay jam Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 1.
F
4412 Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 2.
F
4413 Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
F
4414 Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
F
4415 Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 5 (side multi tray/side deck).
F
4416 Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
F
4417 Duplex sensor 2 (DUS2) does not turn off during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
F
4418 Duplex sensor 2 (DUS2) does not turn off during paper
feed from duplex section.
F
4419 Duplex sensor 2 (DUS2) does not turn off during paper
feed from MP tray.
F
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-18
4601 Eject full sensor non
arrival jam
Eject full sensor (EFS) does not turn on during paper
feed from cassette 1.
G
4602 Eject full sensor (EFS) does not turn on during paper
feed from cassette 2.
G
4603 Eject full sensor (EFS) does not turn on during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
G
4604 Eject full sensor (EFS) does not turn on during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
G
4605 Eject full sensor (EFS) does not turn on during paper
feed from cassette 5 (side multi tray/side deck).
G
4606 Eject full sensor (EFS) does not turn on during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
G
4607 Eject full sensor (EFS) does not turn on during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
G
4608 Eject full sensor (EFS) does not turn on during paper
feed from duplex section.
G
4609 Eject full sensor (EFS) does not turn on during paper
feed from MP tray.
G
4611 Eject full sensor stay jam Eject full sensor (EFS) does not turn off during paper
feed from cassette 1.
G
4612 Eject full sensor (EFS) does not turn off during paper
feed from cassette 2.
G
4613 Eject full sensor (EFS) does not turn off during paper
feed from cassette 3 (paper feeder/large capacity
feeder).
G
4614 Eject full sensor (EFS) does not turn off during paper
feed from cassette 4 (paper feeder/large capacity
feeder).
G
4615 Eject full sensor (EFS) does not turn off during paper
feed from cassette 5 (side multi tray/side deck).
G
4616 Eject full sensor (EFS) does not turn off during paper
feed from cassette 6 (side paper feeder/side large
capacity feeder).
G
4617 Eject full sensor (EFS) does not turn off during paper
feed from cassette 7 (side paper feeder/side large
capacity feeder).
G
4618 Eject full sensor (EFS) does not turn off during paper
feed from duplex section.
G
4619 Eject full sensor (EFS) does not turn off during paper
feed from MP tray.
G
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).

2L6/2N6/2N5/2N4
1-4-19
4701 Switchback sensor non
arrival jam
Switchback sensor (SBS) does not turn on during
paper feed from cassette 1.
G
4702 Switchback sensor (SBS) does not turn on during
paper feed from cassette 2.
G
4703 Switchback sensor (SBS) does not turn on during
paper feed from cassette 3 (paper feeder/large capac-
ity feeder).
G
4704 Switchback sensor (SBS) does not turn on during
paper feed from cassette 4 (paper feeder/large capac-
ity feeder).
G
4705 Switchback sensor (SBS) does not turn on during
paper feed from cassette 5 (side multi tray/side deck).
G
4706 Switchback sensor (SBS) does not turn on during
paper feed from cassette 6 (side paper feeder/side
large capacity feeder).
G
4707 Switchback sensor (SBS) does not turn on during
paper feed from cassette 7 (side paper feeder/side
large capacity feeder).
G
4708 Switchback sensor (SBS) does not turn on during
paper feed from duplex section.
G
4709 Switchback sensor (SBS) does not turn on during
paper feed from MP tray.
G
4711 Switchback sensor stay
jam
Switchback sensor (SBS) does not turn off during
paper feed from cassette 1.
I
4712 Switchback sensor (SBS) does not turn off during
paper feed from cassette 2.
I
4713 Switchback sensor (SBS) does not turn off during
paper feed from cassette 3 (paper feeder/large capac-
ity feeder).
I
4714 Switchback sensor (SBS) does not turn off during
paper feed from cassette 4 (paper feeder/large capac-
ity feeder).
I
4715 Switchback sensor (SBS) does not turn off during
paper feed from cassette 5 (side multi tray/side deck).
I
4716 Switchback sensor (SBS) does not turn off during
paper feed from cassette 6 (side paper feeder/side
large capacity feeder).
I
4717 Switchback sensor (SBS) does not turn off during
paper feed from cassette 7 (side paper feeder/side
large capacity feeder).
I
4718 Switchback sensor (SBS) does not turn off during
paper feed from duplex section.
I
4719 Switchback sensor (SBS) does not turn off during
paper feed from MP tray.
I
Code Contents Conditions Jam
location*
*: Refer to figure 1-4-1 for paper misfeed indication (see page 1-4-1).