L-1 Identity Solutions 4G Lite User manual

4G INSTALLATION
GUIDE
Version 4.4.2.0.0.0.0

Part # 430-4G-050-00-005
© 2011 - L-1 Identity Solutions Inc. All rights reserved i
Copyright
Copyright Information
© 2011, L-1 Identity Solutions, Inc.
All rights reserved. This product and related documentation are protected by copyright and
distributed under licenses restricting their use, copying, distribution, and de-compilation. No
part of this product or related documentation may be reproduced in any form by any means
without written permission from L-1 Identity Solutions and its licensors, if any.
Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
Neither the name of the L-1 Identity Solutions, Inc. nor the names of its contributors may be
used to endorse or promote products derived from this software without specific prior written
permission.
TRADEMARKS
The trademarks identified herein are the trademarks or registered trademarks of L-1 Identity
Solutions, Inc. All other brands and products referenced herein are acknowledged to be
trademarks or registered trademarks of their respective holders or manufacturers.
THE PRODUCT AND PUBLICATION ARE PROVIDED “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW
EDITIONS OF THE PUBLICATION. L-1 IDENTITY SOLUTIONS, INC MAY MAKE
IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S)
DESCRIBED IN THIS PUBLICATION AT ANY TIME.
IMPORTANT—Please refer to the L-1 Identity Solutions End User License Agreement
document and read it carefully before using any L-1 Identity Solutions software on your
computer. This document contains important information about your legal rights.

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Contents
Table of Contents
CHAPTER 1 - INTRODUCTION.......................................................7
CHAPTER OVERVIEW...............................................................7
1.1 SYMBOLS USED IN THIS GUIDE.................................................7
1.2 PRODUCT OVERVIEW...........................................................9
1.2.1 4G V-FLEX LITE & CR-PASS.................................................9
1.2.2 4G SECURE CONTROL.......................................................10
1.3 DEVICE DIMENSIONS.........................................................11
1.3.1 4G V-FLEX LITE..........................................................11
1.3.2 4G CR-PASS..............................................................12
1.3.3 4G SECURE CONTROL.......................................................13
1.4 SAFETY PRECAUTIONS........................................................14
1.4.1 ELECTROSTATIC DISCHARGE.................................................14
1.4.2 DEVICE HANDLING GUIDELINES..............................................15
CHAPTER 2 - PLANNING THE INSTALLATION.........................................16
CHAPTER OVERVIEW..............................................................16
2.1 PLANNING THE INSTALLATION.................................................16
2.1.1 RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION..........................17
2.1.2 REQUIREMENTS............................................................18
2.1.2.1 HARDWARE REQUIREMENTS.................................................18
2.1.2.2 COMPUTER REQUIREMENTS.................................................18
2.1.2.2.1 SECUREADMIN LITE SERVER REQUIREMENTS................................18
2.1.2.2.2 SECUREADMIN LITE CLIENT REQUIREMENTS................................19
2.1.2.2.3 MICROSOFT .NET FRAMEWORK 3.5 SP1 REQUIREMENTS.......................19
2.1.2.2.4 SUPPORTED OPERATING SYSTEMS.........................................19
2.1.2.2.5 SQL SERVER 2008 EXPRESS EDITION.....................................19
2.1.2.3 NETWORK REQUIREMENTS..................................................19
2.1.2.4 SOFTWARE REQUIREMENTS.................................................19
2.1.3 UNPACK EQUIPMENT........................................................20
2.1.3.1 PARTS LIST............................................................20
2.1.3.1.1 4G V-FLEX LITE, 4G CR-PASS..........................................20
2.1.3.1.2 4G SECURECONTROL....................................................21
2.1.3.1.3 DOCUMENTATION.......................................................21
2.1.4 CHOOSING THE INSTALL LOCATION...........................................22
2.1.4.1 4G V-Flex Lite and CR-Pass............................................22
2.1.4.2 4G SecureControl......................................................22
2.1.5 PLAN DEVICE NETWORK.....................................................22
2.1.6 CHOOSE NETWORK TYPE.....................................................23
2.1.6.1 RS-485 ...............................................................24
2.1.6.1.1 RS-485 CABLE SPECIFICATION..........................................24
2.1.6.1.2 RS-485 CABLE LENGTHS................................................25
2.1.6.1.3 RS-485 NETWORK TOPOLOGY.............................................25
2.1.6.2 ETHERNET..............................................................25
2.1.7 CHOOSE POWER SOURCE.....................................................26

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Contents
CHAPTER 3 - INSTALL SOFTWARE..................................................27
CHAPTER OVERVIEW..............................................................28
3.1 SECUREADMIN LITE SERVER...................................................29
3.1.1 REPAIRING AN INSTALLATION OF SECUREADMIN LITE SERVER....................34
3.1.2 UNINSTALLING SECUREADMIN LITE SERVER....................................35
3.1.3 UPGRADING AN INSTALLATION OF SECUREADMIN LITE SERVER....................36
3.2 SECUREADMIN LITE CLIENT...................................................36
3.2.1 MODIFYING AN INSTALLATION OF SECUREADMIN LITE CLIENT....................42
3.2.2 REPAIRING AN INSTALLATION OF SECUREADMIN LITE CLIENT....................43
3.2.3 UNINSTALLING SECUREADMIN LITE CLIENT....................................43
3.2.4 UPGRADING AN INSTALLATION OF SECUREADMIN LITE CLIENT....................44
CHAPTER 4 - INSTALL HARDWARE..................................................44
CHAPTER OVERVIEW..............................................................44
4.1 WALL-MOUNTING SCHEMES.....................................................45
4.2 INSTALLING A MOUNTING PLATE...............................................45
4.2.1 4G V-FLEX LITE AND 4G CR-PASS...........................................45
4.3 INSTALLATION HARDWARE.....................................................47
4.3.1 4G V-FLEX LITE AND 4G CR-PASS Quantity..................................48
4.4 ATTACH DEVICE TO MOUNTING PLATE...........................................48
4.4.1 4G V-FLEX LITE AND 4G CR-PASS...........................................48
4.5 CONNECT DEVICE TO POWER SOURCE............................................49
4.6 CONNECT DEVICE TO NETWORK.................................................51
4.6.1 ETHERNET NETWORK CONNECTIONS............................................52
4.6.2 RS-485 NETWORK CONNECTIONS..............................................52
4.7 SINGLE-DOOR CONTROLLER INSTALLATION.......................................52
4.8 AUX PORT..................................................................55
4.9 INSTALL FERRITE CORE......................................................57
CHAPTER 5 - SYSTEM START-UP PROCEDURES........................................57
CHAPTER OVERVIEW..............................................................57
5.1 SYSTEM START-UP PROCEDURES................................................59
5.1.1 DEVICE CONFIGURATION CHECK..............................................59
5.1.2 RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK...........................59
5.1.3 DEVICE GROUND FAULT CHECK...............................................60
CHAPTER 6 - CONFIGURE DEVICE..................................................60
OVERVIEW......................................................................60
6.1 REGISTER DEVICE...........................................................61
6.1.1 TO REGISTER A NETWORKED DEVICE..........................................61
6.1.2 TO REGISTER A DEVICE VIA A CLIENT.......................................64
CHAPTER 7 - MAINTENANCE AND CLEANING..........................................68
CHAPTER OVERVIEW..............................................................69
7.1 CLEANING FINGER PRINT DEVICES.............................................70
CHAPTER 8 - TROUBLESHOOTING...................................................72
CHAPTER OVERVIEW..............................................................72

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Contents
8.1 INSTALLATION ERROR MESSAGES...............................................72
8.1.1 ERROR 1406 - INSUFFICIENT PRIVILEGES....................................72
8.1.2 ERROR 27552 - ERROR CREATING DATABASE...................................72
8.1.3 INVALID PASSWORD........................................................73
8.1.4 ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER...............74
8.1.5 ERROR 27502 - SQL SERVER DOES NOT EXIST.................................75
8.1.6 INSUFFICIENT SYSTEM MEMORY..............................................76
8.1.7 OUT OF DISK SPACE.......................................................77
CHAPTER 9 - NOTICES...........................................................79
CHAPTER OVERVIEW..............................................................79
9.1 FCC and IC Information to Users ..........................................79
9.2 CE Information to Users...................................................81
9.3 Warning to Users..........................................................81
GLOSSARY......................................................................82
List of Figures
Figure 1-1 4G V-Flex Lite & CR-Pass............................................9
Figure 1-2 4G Secure Control..................................................10
Figure 1-3 4G V-Flex Lite.....................................................11
Figure 1-4 4G CR-Pass.........................................................12
Figure 1-5 4G Secure Control..................................................13
Figure 2-1 Correct Mounting Height............................................22
Figure 2-2 Example RS-485 System Diagram......................................23
Figure 2-3 Network Topologies Star and Daisy Chain Configurations.............25
Figure 3-1 Install Menu.......................................................29
Figure 3-2 SecureAdmin Lite Server Installation Wizard........................29
Figure 3-3 SecureAdmin Lite Server License Agreement..........................30
Figure 3-4 SecureAdmin Lite Server Choose Destination Location................31
Figure 3-5 Database Selection.................................................32
Figure 3-6 Connecting to SQL Server option....................................33
Figure 3-7 Upgrade Confirmation...............................................36
Figure 3-8 SecureAdmin Lite Server Installation Complete......................36
Figure 3-9 Menu...............................................................37
Figure 3-10 InstallShield Wizard..............................................37
Figure 3-11 Welcome Screen....................................................38
Figure 3-12 SecureAdmin Lite Client License Agreement.........................38
Figure 3-13 SecureAdmin Lite Client Choose Destination Location...............39
Figure 3-14 Fingerprint Placement Feedback Option Selection...................40
Figure 3-15 InstallShield Wizard Finished.....................................41
Figure 4-1 4G V-Flex Lite Flush-mount Mounting Plate (in mm)..................45
Figure 4-2 4G CR-Pass Flush-mount Mounting Plate (in mm)......................45
Figure 4-3 4G SecureControl Mounting Hole Locations (in mm)...................46
Figure 4-4 Connections for an External Wall Adapter (4G V-Flex Lite)..........49
Figure 4-5 Connections for an External Power Source (4G V-Flex Lite)..........49
Figure 4-6 Certification Marks................................................49

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Contents
Figure 4-7 Power Over Ethernet Connection.....................................50
Figure 4-8 RJ45 Pin Location..................................................51
Figure 4-9 4G V-Flex Lite and 4G CR-Pass - Pin-out Diagram....................52
Figure 4-10 Connections for Internal Relay Operation..........................53
Figure 4-11 Connections for External Relay Operation..........................54
Figure 4-12 Location of Aux Port At the Bottom of the 4G V-Flex Lite..........55
Figure 4-13 USB Memory Key....................................................56
Figure 6-1 Network Sidebar Tab................................................61
Figure 6-2 Register via Server Dialog Box.....................................61
Figure 6-3 Server Communication Parameter.....................................62
Figure 6-4 Register Device Dialog Box.........................................63
Figure 6-5 Device Summary Dialog Box..........................................64
Figure 6-6 Step 1 Find Device Dialog Box......................................65
Figure 6-7 Step 2 Device Information Dialog Box...............................66
Figure 6-8 Step 3 Server Communication Parameter Dialog Box...................66
Figure 6-9 Step 4 Register Device Dialog Box..................................67
Figure 6-10 Device Summary Dialog Box.........................................68
Figure 8-1 Error 1406.........................................................72
Figure 8-2 Error 27552........................................................72
Figure 8-3 Invalid Password...................................................73
Figure 8-4 Error 27502 - User Not Associated..................................74
Figure 8-5 Error 27502 - Server Does Not Exist................................75
Figure 8-6 Insufficient System Memory.........................................76
Figure 8-7 Out of Disk Space..................................................77
List of Tables
Table 2-1 Communications Network Comparison...................................24
Table 2-2 Category 5 Cable Characteristics....................................24
Table 2-3 4G V-Flex Lite, CR-Pass, and SecureControl Power Requirements.......26
Table 4-1 PoE Pin Assignments.................................................50

Part # 430-4G-050-00-005
© 2011 - L-1 Identity Solutions Inc. All rights reserved
Introduction
CHAPTER 1 - INTRODUCTION
CHAPTER OVERVIEW
This chapter provides an introduction to the L-1 Identity Solution 4G Lite product family
devices. The 4G V-Flex Lite, 4G CR-Pass and 4G Secure Control, their specifications and
features, and safety guidelines that should be observed when using or handling the devices.
This manual provides step-by-step procedures for installing all L-1 Identity Solutions 4G Lite
devices. It covers the entire process of physically installing the device, making the necessary
power, ground, and network connections, and registering the device with the SecureAdmin
Lite administration software. Instructions for field repairs and cleaning are also provided.
1.1 SYMBOLS USED IN THIS GUIDE
The symbols shown below are used throughout this manual. They denote special issues the
user might encounter. Their definitions are given below.
DANGER
This symbol denotes a danger condition that may cause death or
excessive damage to property.
WARNING
This symbol denotes a warning condition that may cause severe
injury or major damage to property.
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Introduction
CAUTION
This symbol denotes a cautionary condition that may cause injury or
minor damage to property.
NOTICE
This symbol denotes a situation needing additional advice to avoid
incorrect usage.
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Introduction
1.2 PRODUCT OVERVIEW
1.2.1 4G V-FLEX LITE & CR-PASS
Figure 1-1 4G V-Flex Lite & CR-Pass
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Part # 430-4G-050-00-005
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Introduction
1.2.2 4G SECURE CONTROL
Figure 1-2 4G Secure Control
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Introduction
1.3 DEVICE DIMENSIONS
1.3.1 4G V-FLEX LITE
Figure 1-3 4G V-Flex Lite
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Part # 430-4G-050-00-005
© 2011 - L-1 Identity Solutions Inc. All rights reserved
Introduction
1.3.2 4G CR-PASS
Figure 1-4 4G CR-Pass
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Introduction
1.3.3 4G SECURE CONTROL
Figure 1-5 4G Secure Control
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Introduction
1.4 SAFETY PRECAUTIONS
Below are safety precautions that should be observed when operating or installing a device.
1.4.1 ELECTROSTATIC DISCHARGE
L-1 Identity Solutions recommends that Administrators inform Users of these points during
the enrollment process:
Always use the Ridge-Lock to position a finger *before* touching the
sensor.
Always stand on the ESD-dissipative floor covering (if installed).
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Introduction
Do not touch other people or objects when touching the sensor.
Always maintain at least 12 inches of space around yourself when touching
the sensor.
Do not allow articles of clothing to touch the sensor.
L-1 Identity Solutions recommends that Installers always follow these points (in addition to
the points listed above):
When installing or working on a unit, always use a grounding wrist-strap
that is connected to a quality Earth ground.
Check the device's cabling for ground faults.
Ensure that the device's ground connection (located on the rear of the
device) is connected to a quality Earth Ground.
1.4.2 DEVICE HANDLING GUIDELINES
Do not install the device in locations where the device would be exposed to
direct sunlight, high levels of relative humidity, particulate matter, or
flammable vapors.
Do not install the device near radiators or other heat sources.
Do not allow magnetic objects to come within close proximity to the device.
Strong magnetic fields might damage the device.
Do not let liquids spill on the device.
Do not attempt to alter the device for any reason. Modifications will void the
product warranty.
Do not attempt to disassemble the device in any way beyond what is
necessary for sensor field replacement.
Do not use the device for any purpose other than for what it was designed.
Do not plug any equipment into the USB port other than flash memory
devices.
Do not allow users to place or hang objects on the device, such as coffee
cups or purses.
Do clean the device regularly to remove dust, grime, and fingerprint residue.
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Part # 430-4G-050-00-005
© 2011 - L-1 Identity Solutions Inc. All rights reserved
Planning the Installation
CHAPTER 2 - PLANNING THE INSTALLATION
CHAPTER OVERVIEW
This chapter details how to plan a successful installation, recommended steps, and explains
the hardware and software components of typical setup scenarios.
2.1 PLANNING THE INSTALLATION
Planning the installation is the single most important aspect of a successful installation. In
general, you need to consider the access controller, the door locks, the devices, and the
need for a network. By the time you are ready to install the system, all of the details
presented in the list below should be known. Take a moment to go through them now before
starting your installation.
During the planning phase, you should determine:
What type of authentication is required for your application?
How many doors need to be secured?
What type of device will be on each door? Doors already inside a secure
area might not need the same type or level of security.
If multiple 4G V-Series devices require networking for template
distribution/management, then a dedicated PC is recommended to
administer the system, as well as an RS-485 to RS-232 converter, and
cabling for serial communications or cabling for Ethernet.
Verify that the chosen access controller supports the Wiegand formats
supported by 4G V-Series devices.
Identify all wiring by the signal levels it is to carry. Use separate cables and
conduits for different signal groups to avoid cross talk. Plan to separate them
by these groups:
Power distribution: Wires carry power to devices, door strikes, etc.
Data communication: RS-485, USB, Wiegand, Ethernet, etc.
Signal: Door contact, request-to-exit push button, alarm input, etc.
When planning device placement, determine the distance limitation of each
signal type and use repeaters if necessary.
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Part # 430-4G-050-00-005
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Planning the Installation
If you have any unresolved issues with the items on this list, contact L-1 Identity Solutions
Technical Support for additional information before beginning any installation.
WARNING
4G Lite devices should be installed by only a qualified
technician. If you are not qualified to perform an
installation task, call L-1 Identity Solutions Technical
Support or contact a qualified installer.
2.1.1 RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION
Every installation is unique. Sometimes the issues are well defined and can be handled in a
standard fashion; sometimes the issues are very specific and may not be immediately
recognizable.
L-1 Identity Solutions recommends following these steps for a successful installation:
Plan the installation - Choose the type of hardware required, decide if a
network is required, and decide on the location and number of required
devices.
Unpack all items - Unpack all items and check against the packing list.
Install network hardware components - Install the cabling and
components needed to run the system.
Install software - Install the software needed to set up the devices.
Preconfigure device - Connect the device to the USB cable, supply power
to the device, and preconfigure the device.
Mount devices - Mount the devices in their final locations
Power distribution and device hook up - Connect the device wiring via
the back panel.
Power-up procedure - Check the power connections and start the system
safely. Enroll users into the system (for user enrollment procedures).
Chapters 3 through 7 in this document present more information on these steps.
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Planning the Installation
2.1.2 REQUIREMENTS
PC workstation with:
1 GHz Intel(r) Pentium(r) 4 processor or equivalent
1 GB RAM (2 GB recommended)
CD-ROM drive
One available COM port or USB port
Ethernet card
Display: 1024 x 768 high color (minimum)
Regulated DC Power supply
Door controller
TCP/IP network environment
RS-232 to RS-485 converter with power supply (for advanced administrative
features).
2.1.2.1 HARDWARE REQUIREMENTS
Deadbolt/door strike
Snubber diode required to protect regulated DC power supply from inductive
kickback(1N4007 diode or equivalent recommended)
Separate power supply for the deadbolt/door strike based on supplier's
recommendations.
External relay (if required)
Networking cable
2.1.2.2 COMPUTER REQUIREMENTS
2.1.2.2.1 SECUREADMIN LITE SERVER REQUIREMENTS
Hard disk space: 10 MB
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Planning the Installation
2.1.2.2.2 SECUREADMIN LITE CLIENT REQUIREMENTS
Hard disk space: 25 MB
2.1.2.2.3 MICROSOFT .NET FRAMEWORK 3.5 SP1 REQUIREMENTS
Hard disk space: Up to 600 MB might be required
2.1.2.2.4 SUPPORTED OPERATING SYSTEMS
SecureAdmin Lite Server and SecureAdmin Lite Client support these operating systems:
Windows Server 2003 R2
Windows Server 2008
Windows Vista
Windows XP Service Pack 2 or higher
Windows 7 32-bit and 64-bit
2.1.2.2.5 SQL SERVER 2008 EXPRESS EDITION
Hard disk space: 350 MB of available hard-disk space for the recommended
installation. Approximately 425 MB of additional available hard disk space
for SQL Server Books Online, SQL Server Mobile Books Online, and sample
databases.
During installation of SQL Server 2008, Windows Installer creates temporary
files on the system drive. Before running setup to install or upgrade SQL
Server, verify that at least 2.0 GB of disk space is available on the system
drive for these files
Actual Hard Disk Space Requirements: 280 MB for the recommended
installation.
2.1.2.3 NETWORK REQUIREMENTS
The 4G Lite devices function on 100 baseT networks.
2.1.2.4 SOFTWARE REQUIREMENTS
Both SecureAdmin Lite Server and SecureAdmin Lite Client require these software
applications as prerequisites:
.net Framework 3.5
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Planning the Installation
Windows Installer 4.5
SQL Server 2008 Express Edition
If these applications are not already installed, they will get installed during the setup process.
SecureAdmin Lite Server and SecureAdmin Lite Client also require System Administrator
access to install the application.
SecureAdmin Lite uses a self-signed certificate (x.509 certificate) with a file extension of .pfx
as default certificate. Certificate is installed on both SecureAdmin Lite Server and
SecureAdmin Lite Client components.
You have the option of installing your own certificate, which must be purchased from a
recognized authority in advance. In case of custom certificate, it should be first installed on
the PC. During SecureAdmin Lite Server & Client installation, you need to provide name and
other details of the custom certificate.
2.1.3 UNPACK EQUIPMENT
Unpack all items and check against the packing list.
2.1.3.1 PARTS LIST
2.1.3.1.1 4G V-FLEX LITE, 4G CR-PASS
Hardware
Qty 1 - 4G V-Flex Lite device or 4G CR-Pass device
Qty 1 – Stainless Steel Wall mounting plate
Qty 2 - #4-8 1" nylon wall anchors
Qty 2 - #6 1" Philips pan-head self-tapping screws
Qty 1 – Fiber washer
Qty 2 - #6-32 3/4" Philips pan-head screw
Qty 1 – 6-32 Security Screw 1/8 pin-in-hex 1/4” length
Qty 1 – Cable, MicroUSB Device Cable
Qty 1 – Cable, MicroUSB PC Cable
1 Ethernet ferrite core
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