User Guide User Guide
Product WarrantyPP307 PP307 Product Warranty
Thank you for purchasing your new product from Land Instruments International. This
Land manufacturer’s ‘back-to-base’ warranty covers product malfunctions arising from
defects in design or manufacture. The warranty period commences on the instrument
despatch date from the Land Instruments International Ltd. factory in Dronfield, UK
24 MONTHS WARRANTY
Building upon the reputation for reliability and longevity that our thermometers have
earned, Land are delighted to be able to provide our customers with an
industry-leading 24 month warranty for the following products:-
• SOLOnet thermometers
• SOLOnet mountings and accessories
• SOLOnet Interface units and software
This 24 month warranty is provided as standard for all orders for the products listed
above received from 1st April 2005. We believe that our customers expect us to set
the standard in terms of performance, quality, reliability and value for money. This 24
months warranty, as a part of an on-going program of continuous improvement, is just
one way in which Land strive to maintain our position as the temperature measurement
partner of choice.
EXCLUSIONS FROM WARRANTY
It should be noted that costs associated with calibration checks which may be requested
during the warranty period are not covered within the warranty. Land reserve the right
to charge for service/calibration checks undertaken during the warranty period if the
cause is deemed to fall outside the terms of the warranty. This Land manufacturer’s
warranty does not cover product malfunction arising from:-
• incorrect electrical wiring.
• connection to electrical power sources outside the rating of the product.
• physical shock (being dropped, etc.) and impact damage.
• environmental conditions exceeding the IP/NEMA rating of the product.
• environmental conditions outside the ambient temperature, humidity
and vibration rating of the product.
• environmental contamination (solvent vapours, deposition of airborne
contamination, cooling liquids of non-neutral pH, etc.).
• overheating as a result of interruption of water/air flow through cooling
jackets or of incorrect installation.
• inappropriate modification (drilling holes in thermometer bodies, etc.).
• inappropriate recalibration resulting in calibration outside specification.
• attempted repair by a non-Land-authorised repair centre.
PRODUCT WARRANTY
